Typical Taco Bell ... and we mean that in a good way. Of the two items in our order, one was missing one extra but both meals were Taco Bell good. This location is open late, which suited our late flight and arrival at CLT. While the neighborhood was a bit gritty and they lock you out of the inside dining room early, the drive-thru was quick and handy and the service person in the window was friendly and fast. read more

I would give this Taco Bell negative points if I could. This location is completely mismanaged and the evening staff is abhorrent. They treat the customers like crap and the delivery drivers even worse. There is ZERO communication and when there is, they're rude and unprofessional. Avoid this location like the plague it is. Looking for improvement suggestions? New staff and for the love of God, have a front of the house manager at all times. read more

The tacos were decent, the shell had a nice crunch, and the filling was generous, but overall, the flavor was pretty average the seasoning was basic and didnt really stand out it's something you could go for if you're hungry, but not a dish i'd go out of my way to have again. read more

Taco Bell - Fast Food Near Me - Charlotte, North Carolina

Slow as hell and the workers are so nasty and so RUDE! DO NOT GO HERE! I spent almost an hour just to get my order read more

I stopped by last night (4-21-24) thinking I'd get a late night snack after being on the road. The main Taco Bell I visit is being remodeled. There was a long line in the drive thru, but I had nothing else to do but go home, so I waited. I entered the line at 9:28 pm. I don't remember what time it was when I got to the drive thru speaker to give my order. After waiting so long, I figured I'd order something quick and went with the loaded beef nachos. I got to the drive thru window at 10:09 pm. No one was at the window when I pulled up. I drove away empty handed at 10:11 pm after being told that they didn't have any more & I'd drive off before she could tell me. Hello. I moved up in line because my order was on the screen with the total. I actually tried to make a joke at the drive thru because of the wait time. When I was asked if that was all I was ordering, I said to the female on speaker that she was welcome to throw more in the bag if she wanted to. She didn't hear me and after I repeated it, she told me to drive forward or something like that. Whoever the young lady was at the window wasn't the same person taking the order. Not only did I waste my time, I didn't receive an apology or an offer to order something else. Won't be returning to this location. read more

Worst manager I've ever dealt with. Absolute asshole for no reason. Completely rude for no reason and needs to be fired. Do better Taco Bell. 1 star because I couldn't do negative 1000. Tried to get my mobile order through the inside which was OPEN. And got denied because he was too lazy. Worst type of person I have ever met. Makes me never want to go to Taco Bell ever again. I guess they don't want my money. Hope he sleeps well tonight. Been a manager for "3 months" so I guess he's just the man now. #howdoigivenegativestars? read more

store super clean no cap no read more

Taco Bell - Fast Food Near Me - Charlotte, North Carolina

Waited 15 minutes to get the food ready. Customer service becomes so bad lately everywhere, but the workers at this site were just chatting and being so rude. Bad service! Wow! Why they keep hiring people that barely can move. Chick fil A beats everyone for the service they provide. read more

I go to this location at times when I have my TB cravings but reason why I left a 3 star review on this location was because it's inconsistent with food quality. It's good at times but okay the majority of the time. The service is good. But I can recall one experience that I wasn't fond of. I've always go through the drive through so I don't have anything to say about the atmosphere. read more

Service here is bad. Bad attitude from the person taking orders in the drive thru. Took 20 minutes to get my food on a Sunday evening and when I finally got to the window to pay, I saw four employees just standing around talking. Food was mediocre, not on par with other Taco Bells in other cities. read more

Taco Bell - menus on a large screen - Fast Food Near Me - Charlotte, North Carolina

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If your come here late on a weekend night, know that you will wait for at least 30 minutes. You may never get your food. The quality is fine... when they're actually making food. When they're not, prepare to wait for unreasonable amounts of time, while wondering if you will receive anything at all. I would give 0 stars if I could. read more

Came here last year and left without my food bc I waited for nearly an hour and the workers were just fighting each other. Came again yesterday and the drive thru moved by one car in 30 minutes so I left empty handed again. This place is even worse than the wendys in midtown with the bullet holes in the window read more

I ordered Taco Bell last night through door dash. My food arrived late, completely cold and inedible. It was sorry and the Mexican pizza had a strange taste. I ordered unsweetened tea and got sweet tea. Do not recommend the Taco Bell on Woodlawn Rd!!!! read more

food was fresh and delicious as always china was incredible and so outgoing 10/10 zero complaints read more

Service was trash currently still at the drive thru line it's been well over 30 minutes now

Says they are open till 2am even on the inside but if you order a door dash for pickup, good luck getting your order. The doors are locked. No wonder delivery takes so long when you order here. They say they are open but really it only the drive through. read more

Yes, it's Taco Bell..and we all know we get that craving every once in a while. This location is conveniently located near me so I have stopped in a few times, but unfortunately the service is horrible I think I may make a longer drive to a different location because it is better there. The food is okay here and unfortunately I seem to get skimped on meat sometimes, especially when I order the Nachos...my favorite item. So, overall, take a ride over to the south end location, food and service is so much better! read more

Taco Bell - Nachos Bell Grande ! - Fast Food Near Me - Charlotte, North Carolina

Iris is the best. She is great with the customers as well as helping with the team. Don't know if she is the manager or not but would be a good one for sure. read more

IF I COULD GIVE ZERO STARS I WOULD. I sat in the drive threw line for 30+ minutes. The line was not long when I drove up, in fact I was the first car behind the one that was ordering. Finally got to the window and it's been almost 10 minutes since they took the car in front of me a window. WHAT IS GOING ON IN THIS LOCATION!? I can see the guy at the window and every couple of minutes he walks up to the window stares at what I'm assuming is the screen to look at what order(I'm assuming) is next but no sir...there is no new order because the cars have not moved! Everyone who got drive through on 6/1 from 9:50-10:20 should be refunded. read more

Literally the worst Taco Bell I have ever been to Don't even waste your time they messed up my whole order read more

Drive through here takes of 45 minutes with 4 cars. Not sure what the employees are doing in the restaurant but they're not making food.

They really thought this was okay. Everything was ill prepared, missing several toppings and arrived cold and stale. I refuse to believe this was even prepared today. Not good enough to give to my dogs. Trashed. read more

Taco Bell - Doritos locos taco - Fast Food Near Me - Charlotte, North Carolina

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I love it here I hope people enjoy our food. Plenty of burritos,taco's,nachos,cinnamon twists. I wish we would sell more Mexican pizzas tho. read more

Taco Bell - I love it here - Fast Food Near Me - Charlotte, North Carolina

Don't ever come to this Taco Bell. Didn't give me all my food I was charged for and the food they did give me was put upside down so it dumped out into the bag. Guy at the window was rude and annoyed when I asked for sauce. I would give 0 stars if possible read more

Taco Bell is what it is...but just reading through the previous reviews, it's super hard to really live up to people's expectations. Yes, it is "fast food" but I'm sure it's super hard to keep the pace especially if they are short staffed and systems are malfunctioning. The other night I went through a drive through and they only took cash due to their credit card system being down... no biggie - stuff happens. This location is a bit hidden so there's never really a line when I've visited. It's easy to get in and out due to the physical parking lot and drive through right on the corner of Montford and Woodlawn/Runnymeade (whatever the road name is). I do admit, there was one time they were out of taco shells... which was crazy to me, but there were plenty of other options. I have to also say, as far as vegetarian options and fast food, Taco Bell definitely has more options than other competitors. I've always had a decent experience here so hopefully I continue to. read more

If you are even in a little bit of a rush, don't try this Taco Bell. They are severely understaffed, so expect to wait over 30 minutes for your order after being asked at the Drive Thru to come inside to order. Wish I could give this 0 stars as this was my worst fast food experience in a long time. read more

For the past 5 years, this taco bell has stated its late night hours. they are a lie. the taco bell, while clearly open, is motionless, stationary, frozen in time. i make a point to be considerate. but there is no reason to keep a store open if it is literally nonoperational. this taco bell is an exercise in stoicism. if an honest man can wait for dew to drop from a single leaf, glory be to him. but I cannot wait the TWO HOURS until feasible closing time in a staring contest with a full staff of employees. short-staffed my ass. cash only my ass. these brave young men and women of america are dispassionately serving mediocre bosses under mediocre management. i want this taco bell obliterated. live menos. read more

Someone tell me why they're so slow . Like the line moves 1 car every ten minutes . This isnt a every once in a while thing either it's the same all hours of the day . Get some more people Iin that read more

Low key this is my favorite Taco Bell in charlotte. They're always super friendly, always get my order right and always hook it up with the sauce! I'm sad that other people haven't shared a similar experience bc I've never had any problems. Line can be slow but it's the closest Taco Bell for a populated part of town. read more

The last (and final) tostada I got from this location was the WORST I've ever had (see attached pic). So sloppy and under filled. Taco Bell, you should be ASHAMED and EMBARRASSED from serving that GARBAGE tostada! This location used to be pretty good but it has gone downhill fast. Very inconsistent. It used to be quick and made good food in the past but it's usually slow and sloppy now. They also tend to under fill items. You're better off going to a different location (not the South End one, they're terrible too). read more

Taco Bell - Super sloppy and under filled tostada - Fast Food Near Me - Charlotte, North Carolina

Can't give a 0 star or I would. This place is AWFUL. Took close to an hour... got the wrong food AND it was cold

Worst taco bell ive ever been to. Line took forever, people were rude, they forgot an item, our taco shells were stale, they put a combination of meats in my grilled cheese burrito almost like they were out of something so they just substituted without telling us. Food was actually nasty. 0/10. read more

They never get the order right and all of their employees are half asleep on the job and line takes forever

Every time they mess up the order. I've waited 2 hours to get my food before, and it was not remotely even what I ordered (they wrapped lettuce in a tortilla). read more

If I could rate zero I would. 10 on shift back of the house 2 in the dining room at 7:45 waiting on food and 1 car in drive thru. Whatever franchisee owns this place needs a Corp visit and should be on notice for losing the license. Manager has no control. . read more

Absolutely insane how slow this drive through line is. It takes about 10 minutes per car, which is inexplicable for fast food. Please get better employees. read more

Stay away from the lady with salt and pepper hair. She's on an absolute warpath! She's yelling about no help but there's no hiring signs everywhere (I see why there's so much turnover). I had to say something so now she apologizing. Just wow read more

It's cheap, it's convenient and if you go with a burrito, it's food you can eat while you're driving. There is better nearby if you want Mexican (the 1900 around the corner on Park, for instance) or other sit down food (at the Roasting Company). I've seen people order $12 worth of higher-end items at a TB, which never makes sense to me. I can completely enjoy (within limits, this isn't Ruth's Chris!) a 7 Layer Burrito or a Spicy Chicken Burrito and walk out of here with change from $5. Add the "fire" sauce for a little extra zing. As TB's go, this one is within standards. Sometimes they fold the burrito properly (sealed at both ends) and sometimes they don't and you have to make sure it doesn't all leak out the bottom. I have not been given my receipt a couple of times at the drive-thru, though they are pretty good about not screwing up the order. read more

1: I deliver for uber and the guy gave me a completely wrong order that I had to deal with my customer for. 2: they are always incredibly slow 3: they close before their posted hours This terrible excuse for a taco bell needs new management and employees read more

Chicken Quesadilla, chicken chalupa had I strip of chicken very thin. At the bottom of the sandwich. I had to open it up to make sure there was any chicken read more