Cinnabon at MainPlace ghetto ass Mall is honestly one of those spots you don't overthink you just give in when the craving hits. There literally are like no Cinnabon locations in OC anymore it seems like. So I had to drive all the way here cus it's apparently the closest location to my damn place. I was dragged here...per usual. Their ooey gooey cinnamon rolls are pretty iconic for a reason. That warm, soft dough loaded with that buttery cinnamon sugar filling and topped with a thick layer of sweet icing? It's indulgent, messy, and exactly what you expect every single time. There's something about that smell alone that pulls you in from across the mall. Yeah, it's definitely a commercial, mainstream cinnamon roll...not some artisanal, small-batch bakery experience..but that's kind of the point. It's consistent, affordable, and reliably satisfying when you're in the mood for something sweet and over-the-top. Only reason it's not a full 5 stars is because it can feel a bit heavy and overly sweet if you're not fully committed, and sometimes the freshness can vary depending on timing. But when it's hot and fresh? It absolutely hits the G spot. Solid 4/5. Perfect for those moments when you just want something unapologetically sugary and comforting. read more

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I always have such an excellent experience with Julie and Janet. The location seems to be consistently busy, which results in fresh rolls. It pairs perfectly with iced coffee. There is plenty seating in the food court. read more

Cinnabon - Classic Roll - Bakeries Near Me - Santa Ana, California

Likes: + Yummy sugary goodness. Will sate your sweet tooth for sure. + Ample indoor seating. Located inside Mainplace Mall, a nice place to hang out with friends or do some shopping with family. + Polite staff. Non-likes: - Unhealthy food options. Lack of protein & fiber. Largely sugar & carb overload. Tastier than AA, but not as much protein. - Service is kind of slow. Two staff members on board, but only one at the cashier at a time. Also: - I don't like Cinnabon's inefficient app design: can't redeem more than 1 reward within a short timeframe. Inconvenient for me to drive a ways away to find a Cinnabon shop only to be limited to 1 reward for that uncommon visit. All things considered, I wouldn't go out of my way to revisit Cinnabon. read more

Horrible customer service. The workers move extremely slow and repeatedly claim they are "too busy" to make fresh cinnamon rolls. Instead, the cinnamon rolls are left sitting out on the counter, becoming stale. When customers ask for fresh rolls, they are brushed off rather than accommodated. Overall, very disappointing experience and not what you expect from Cinnabon. read more

Great selection of baked treats and drinks! Their chillattas are to die for! The double chocolate mocha and the Oreo cookies and cream are the best! This location is in the center of the mall, just off of the elevator. Staff was friendly, but they do need more people working. When we were here, there was only 1 girl taking orders and making drinks. Overall, service is fast. There is seating nearby. We will definitely be back. read more

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I love Cinnabon and this by far is the best one in Orange County. I've tried several locations and this one always has fresh and fluffy cinnamon rolls! I recently tried one that opened closer to me and was so dissatisfied. I will continue to drive to this one for my Cinnabon fix. read more

We came by to get some minibons, vanilla cold brew, and lemonade. The lady that helped us feels a bit rude, while ordering instead of saying 'is there anything else you'd like?', she asks me 'is that it?' after every item I ordered. Other than the customer service, the food and drink itself was okay. The minibons came with 4 mini pieces, which was great for sharing. The vanilla cold brew seems like it was watered down than usual. The lemonade was okay. I also think they downsized on their size. Their 'large' drink seems like a regular cup. Not a fan of the new cup designs, it was really hard to get the straws in there. read more

Cinnabon - Minibon, Flavored Cold Brew, Lemonade - Bakeries Near Me - Santa Ana, California

Cinnabon has been in my life since grade school. There's just nothing else like that soft, ooey gooey Cinnabon flavor wrapped dough smothered in frosting. Those grocery store knock-offs really just do not cut it. And along with their classic roll, they have a few more delicious menu items, like cookies, bonbites, cookie bonbites, and churros. Oh and if your favorite is the middle of the rolls, they have a Center of the Roll, which is just that middle part served in a cup. The drinks here are also really good. Even the cold brews are really sweet, and those usually aren't. So if you have a seriously sweet sweet-tooth, this is the spot for you! And don't forget to download their app, cuz you'll get a free 4-count bonbites to redeem within a couple weeks. Plus you get a free drink for your birthday through that online account. You also earn one point for every dollar you spend, so make sure to scan that barcode at every visit! read more

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Every single one of the girls that work here are professional and strive with their customer service skills nothing in this world is perfect... except a regular Cinnabon cinnamon roll read more

Cinnabon - Classic Roll - Bakeries Near Me - Santa Ana, California

Great to see this location is still open as the Mission Viejo location has been closed some time. Got the classic roll. Warm and gooey. Gotta love the icing. Funny how it comes with a fork and knife. Great service. read more

Cinnabon - Bakeries Near Me - Santa Ana, California

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The kids like the cinnamon rolls from here, so I stopped by on my way to pick up some take out. I got the Classic 4 Pack of Cinnamon rolls which are the bigger versions of the rolls. They have 3 different sizes of rolls from small to medium to large. It is located upstairs in the food court at the Main Place Mall in Santa Ana. Stop by for some sweets, they are really good. read more

Cinnamon rolls here are not bad, though I have had some that could have used a little bit more of the glaze. However, the service is kinda meh. I get it because it's probably staffed mainly by like high school students, but some of the cashiers tend to give some attitude. read more

I was craving something sweet and Cinnabon came to mind it's different not like the rest of the sweets so had one while walking thru the mall read more

Cinnabon - This is single large cinnamon - Bakeries Near Me - Santa Ana, California

I love to come here at least once a week, the costumer service is amazing the girl(Destinee) always receive us with a big smile on her face, the cinnamon rolls are always fresh and warm, i definitely recommend this place! read more

Casie gave great customer service by being kind and helpful. I would recommend this Cinnabon for the great baked treats and service

Casey was so kind and friendly. It is nice to have great customer service as anymore it's hard to find. Of course the roll was delicious as well. The facility was clean and well organized! read more

Cinnabon - Yum! - Bakeries Near Me - Santa Ana, California

Quick service and great deals love Cinnabon Got a 9 pack for 15 dollars and it tasted just as delicious read more

These cinnamon rolls are always freshly baked! They have them made ready to order and in different styles. James helped us and he taught us how to say thank you in Korean well because we asked him and he was very sweet and friendly. I sometimes like to watch how they make the dough and form it into the shape of a cinnamon roll. read more

Cinnabon - Really nice packaging - Bakeries Near Me - Santa Ana, California

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First time here and it didn't disappoint! The line wasn't too bad and was moving pretty fast. Friendly staff and let me pick the specific cinnabon I wanted from the tray there. Also got a 9 pack to make later for the Superbowl. They said they can run out pretty fast so it's best to preorder to make sure you get them. It's located just outside the food court at the middle of the mall. Can park by the food court for the closest access. Overall would def come back to this location and can't wait to eat more cinnabons for SuperBowl Sunday. read more

We were CRAVING cinnamon rolls, but kept finding Holiday/COVID closures! We called the MainPlace Cinnabon, and even though they weren't going to open for another 20 minutes, Anna graciously took our phone order. They don't do curbside, but Anna agreed to take payment on the phone, so I could just dash in (with mask and face shield), and grab our two cinnamon rolls which they had JUST taken out of the oven! Hot, gooey, soft, sweet, flavorful, DELICIOUS! read more

Cinnabon - Hot, sweet, gooey, flavorful, DELICIOUS! Cinnabon! - Bakeries Near Me - Santa Ana, California

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Why aren't there more Cinnabons!?! These are just as good as they used to be, but few and far between. Come on guys, get out of malls and partner with a coffee chain or something. I need more of you and to bring you to work for my peoples when it's my day for treats...donuts are tired. read more

This Cinnabon location is on the second floor of Westfield Main Place mall near Nordstrom. I confess to absolutely loving Cinnabons. I purchased a fresh traditional one here and enjoyed it at a nearby table. I also got a pre-packaged box to take home. The smiling, helpful woman at the register made me a fresh box when I didn't see what I wanted on display at the counter. She even added extra icing as I fantasized about her running away with me to live in a Cinnabon house in CinnabonLand where she'd bake me fresh Cinnabons every day... read more

Cinnabon - Bakeries Near Me - Santa Ana, California

This place is HORRIBLE. First of all my drink was gross. Second of all the girl at the register was rude for no damn reason. read more

I had their Cinnabon Classic Roll and the Oreo shake. The roll was so fresh, warm and delicious with lots of frosting. Oreo shake was delicious as well with lots of oreo pieces. Great, friendly customer service. read more

Cinnabon - Great location! - Bakeries Near Me - Santa Ana, California

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Waited in line for 15 mins just for them To say they ran out of cinnamon buns. Why not put a sign up and save people time. Smh

Minibon 15-pack consisted of all burnt corner leftover pieces. Poorly made with a wide range of sizes and deformed shapes. Did not taste fresh and at least 2 days old. Definitely a fan of Cinnabon but will never order from this location. read more

So dissapointed! Drove 20 minutes just to stand in another 10 minute line to be informed Cinnabons were only sold if pre-ordered. There were multiple trays of rolls sitting. I called twice to see what time they closed and neither of these times was I informed I would need to pre-order. All I wanted was one roll, not too much to ask for. This would have saved a lot of time and gas money if I would have known. read more

The Cinnabon was amazingly warm and super tasted plus the young ladies there serviced so kindly! I totally destroyed my yummy roll .

This Cinnabon is located in the food court of MainPlace Mall (or more accurately, the checkout counter faces the upstairs walkway). The member of our party that was a Cinnabon fan wanted to go here, so we let him buy something. The transaction seemed to go smoothly and there were no others in line. On that day there were free samples so we told him quickly to get them and ate them ourselves. They tasted good, fresh, and sweet. He seemed to like the one unit he bought since he wouldn't stop talking about how he really liked Cinnabon and shared it with my friend. There were some tables in front of the nearby Baskin Robbins counter to sit at. Chairs were available. I wanted a drink from here but it was mostly coffee and that would have made me hyper. Maybe some other time. They had a digital sign but it was off, so if it had any additional products that I could buy that would normally be displayed on it, I was not made aware of them. The food court has a PokéStop, but the indoor reception wasn't that good. read more

Been 2 decades now of me eating Cinnabon. It still gives this amazing flavor to my tastebuds and taste best when the icing is melted and gooey. Dough is soft and cut into an X so I can eat in 4 pieces so the middle can go on top of the outsides so they are not plain. Not much else I can say but eat at your own risk for this is a treat and not a meal. Dessert is served read more

Cinnabon - Classic is still killing the tastebuds with amazing satisfaction. Tasty treat - Bakeries Near Me - Santa Ana, California

I was shopping at Main Place mall and suddenly i saw the cinnabon! At was the first-time in my life that i tried it It was really good and tasty but my opnion that was too much calories and sugar I think they should making low calories and much.less sweet! Rhe service was good and the guy was friendly. Ill defiantly gonna come back again. read more

Cinnabon - Bakeries Near Me - Santa Ana, California

I work Christmas mornings and always bring Cinnabon as a morning treat, but had to pick it up the day before. This year, I preordered and it was ready to go. No waiting, no line. Perfect. Thank you. Any other time of year, I love the mini's! read more

I love Cinnabon, but the owner is very stingy with the freshly baked Cinnabon's. I came in today (6/3/2019) to buy a mocha and saw that the owner was adding frosting to a pack of 6 Cinnabon's. I asked the cashier, Karen, if she could sell me the pack once he was done making it. He told her no and told her to give me the cold pack.. disappointing. Instead I took my mocha and left. read more

My bf was craving a cinnamon bun and we were at the mall so we went to cinnabon. What we got: Pecanbon($5): I'm not a fan of cinnamon or pecans, but he really wanted to try this. I had a couple bites and I was surprised with how it tasted! It was gooey and crunchy from the pecans. The person that took our order was pretty nice and helpful when my bf had questions about some random stuff. To me, it was expensive so 3 stars for that. read more

Cinnabon - Caramel Pecanbon ($5) - Bakeries Near Me - Santa Ana, California

Don't go here first of the wait staff is entirely rude then after being abused by the customer service staff you get a mediocre cinnamon bun. Remember this is what they're popular for is cinnamon buns and they aren't even good. Should you like a really really really rude wait staff and mediocre food then this is the place for you. read more

Cinnabon is a swell place to come and get a sugar rush! The bons are really good - how can you go wrong with that kind of gooey sweet treat!? While the prices seem pretty high, this isn't really everyday food, so not to worry :-) read more

What's not to love. Cinnamon, soft fluffy dough drizzled with sugar glaze. Hot from the oven with a great cup of coffee. So awesome. So perfect to end the day. Definitely better than the meal we had at Genki. Sushi. That was a disappointment. Yeah it's not only delicious, it's amazing! Must eat here! read more

Cinnabon - Cinnabon - Bakeries Near Me - Santa Ana, California

I Personally Love This Place But I Was Disgusted While Eating It Half Way A Black Long Hair Came Out Yes I'm Eating It At Home But It's Definitely Not Mine .! They Way It Came Out Of The Bun Was Like It Fell On The Dough While They Were Making It ! read more

Cinnabon - Piece of Hair - Bakeries Near Me - Santa Ana, California

I enjoy coming to Cinnabon because there is an employee name Ana that always takes my orders and I just love her customer service . She always polite to her customers and that make a huge difference for this business because we need more employees like Ana. Thank you Ana keep that . read more

I'd rather eat a shitty cinnamon roll from the freezer section than endure their customer service. Daniel who works on the weekends is the RUDEST, LAZIEST worker I've ever met. How hard is it to press, "15 seconds, start" on the microwave to warm it up? Impossible, apparently. read more