The selection and pricing are great, but where they especially shine is their service. Tiffany is the best! Staff is so helpful and nice. It was my first time there but they made me feel like a regular, better yet like an old friend. I will definitly look up Cigar Time and their othwr locations. Highly recommended!! read more

Great place large selection of cigars. This particular Location has a lot of history. And the owner is very knowledgeable of the product and provides excellent customer service. read more

I decided to stop by here to pick out a few cigars for my partner for his birthday and honestly I recommend anyone stopping by she has so many options to choose from. It could be more organized truthfully but apart from the appearance of it the cigars are safely kept my partner really enjoyed his gift! The woman at the store did not make me feel dumb at all and made me feel welcomed to ask her any questions service was great for me! Will be back read more

They don't answer the phone and I think it's unprofessional to do it I tried to reach out through facebook and still nothing it's like they aren't in business anymore read more

The owner is weird and I doubt they have their Tobacco License from the Drug and Alcohol Board. The owner barely speaks English, has a negative attitude and prices are WAY HIGHER compared to other shops. SPECs has a better selection and far more affordable prices.​ read more

So the shop is small but it has a pretty decent selection. It's a little cramped when you walk in but it's cramped because they have so many cigars everywhere... Which is what you would want I assume! The prices were very reasonable and the staff that was working the register was very nice. read more

I'm a regular cigar smoker, thought I'd stop by since I was close. Where do I begin.. cigar boxes everywhere on the floor, the shelves are half empty and the place is very dirty. The signs in the business are not legible and poor lighting. Don't waste your time and go to a clean and reputable place with friendlier staff. The parking lot is terrible, nothing the business can control, but something to be mindful of. read more

Nice selection, and the staff was very knowledgeable . Picked up a good amount of aromatic sticks, and my buddies approved

pretty good selection of cigars. I was very surprised they had so many as to the store does not look very big. Parking is a problem at this location but it is what it is. The woman at the register was very helpful and we were able to talk about several cigars I was looking for he made some recommendations. In the end I was pleased to find gatekeeper by Drew estate's. read more

Cigar Emporium - Gatekeeper Toro - Tobacco Shops Near Me - Houston, Texas

Love this shop and the lady who runs the place is so kind, sweet and knows her stuff. On top of that she has a great memory. Remembered me from weeks/months before and cigar she had recommended. Awesome. They don't have a lounge but great place for a pickup-n-go. read more

Once again this place has everything I need and more. The cigar selections are extensive and they always have plenty in stock. I'm not going to say I'm a cigar connoisseur yet, but I'm slightly ahead of some of my friends.......well not all of them. Nevertheless I've put together two starter kits for two of my friends. That's why I stopped in today to purchase a torch, ashtray, and cutter. As usual I was able to get everything I needed without breaking the bank. I also picked up a few sticks for my wife and I on a later date. Tonight we're headed to a New Years Eve party and I would've purchased some sticks for he party, but the couple throwing the party tonight will have way to many folks than our smaller parties. We usually have enough sticks on hand for the ladies and gents, but if I purchased the sticks for this party I would've broke the bank. read more

Cigar Emporium - Starter Kit......Ashtray,Torch, and Cutter. Gotta get my podnuh straight! LOL!!! Happy New Years!!! - Tobacco Shops Near Me - Houston, Texas

I stop by the shop for the first time and they had a pretty good selection yard however the store was very small and they had one couch back of the shop facing a wall, and that was there "lounge" to relax and smoke a cigar. So if you need some cigars, they probably carry your brand, but they're more expensive then Casa de Monte Christo, and similar shops in the area. read more

I am not a smoker, never have been, of anything. Just lucky I suppose to never picked up the habit, but I don't judge. My boss however is a cigar lover, and I needed a birthday gift for him. I popped in, and was able to put together he loved. Nothing NOTHING about cigars, the lovely gentlemen helped me out choosing a couple of quality cigars, as well as a holder, a really nice lighter and a clip. The experience was very positive, very friendly service, and I learned a thing or too. Prices are also very reasonable. Highly recommend. read more

This is my favorite tobacco source in Houston. Van and family are the nicest people you will meet in retail. The shop keeps great hours, sends out email alerts, and always staffs someone at the door ready to help. Bottom line: they have what you want, and if they don't, they will get it for you quickly. read more

The only place I can find Candelas!! This place isn't a pretentious, slick, overrated overpriced hipster lounge. It's an actual cigar store with people who actually know about cigars (not retail mall-store employees who occasionally read Cigar World). Great experience! read more

Great family owned spot. Very knowledgable and personal. Will go out of my way to stop here before going to any other shop. read more

M and I stopped by today to check out cigar shops in the area. We don't get up to Houston too often, so we looked forward to visiting. The parking lot is small, but we found a spot. Here is a classic case of not judging a book by it's cover. When we pulled up to the shop, it looked so tiny that the name "Emporium" seemed like an oxymoron. But inside, they did a great job of fitting a HUGE variety of cigars in very little space. The walk in humidor and wall units hold everything classic to new. They even had the rare Tatuaje Halloween edition cigars. Their cigar prices are the best we have seen in the Houston area!! The man and woman running the joint were friendly and helpful. They have lots of accessories: lighters, cutters, humidors, etc. They also offer a small smoking lounge in the back of the store for customers. This place has plenty of cigars to choose from - we couldn't even walk out without buying a few! read more

Bought a lighter and had it for a week and it broke. Went to exchange it and they wouldn't saying that it not warrantied. They should say buy at your own risk. I can't believe exchanging a lighter for 10.00 would jeopardize me buying cigars from this store ever again. Buyer beware!!!! read more

Man this shop had great prices and friendly people to assist me whit buying my first Cigar and my combo cutter!!!!

Guy at the front desk was so nice and was not annoyed at my lack of experience with cigars. We picked out a cigar each puffed on it in the back room and met two really nice guys who came to puff. Very nice chill spot. read more

Cigar Emporium - Tobacco Shops Near Me - Houston, Texas

For the limited amount of time I've been going here (once every two-three weeks) I have always found the place pleasant and Hong to be VERY helpful in guiding me towards cigar knowledge. Their backroom is usually quiet and empty so one can enjoy privacy and a good long smoke. Definitely a good stop with out the bougeois feel. read more

My husband and I went here to pick up a few cigars. We do not smoke so we were clueless, but the staff was so friendly and helpful! They have everything from top notch cigars to the $5 kind. The prices were good and I highly recommend this place. read more

Extreme friendly place! They stay well stocked and have many options available for you depending on your palate. I enjoy coming and picking out nice sticks here. read more

I always have to stop by to pick up a couple cigars here whenever I'm in the area. Excellent selection considering the size, the space is very well used. Have not been to the back yet to smoke so I can't comment on that part. Lastly they are always very quick to ask if I need help and will make recommendations if I want to try something new. Always have a great time! read more

Van and Hong are a great help inside of the store; service is ready and knowledgeable. They sell a product that indulges me; I am able to have varying taste dependent on my mood and be fully satisfied with my purchase. They have a smoke room that is comfortable to cool down, rev up, or spend the time building with other smokers. They have my hand in and I'd like to see you there as well. We are welcomed! read more

A little place but man do they pack it to the brim. Cigars everywhere! Found some ones I've been looking for and another I've been wanting to try for a while. Owner was super nice and willing to help at a drop of a dime. Looking forward to returning! read more

Hands Down- Best Cigar Shop in Houston. Staff is very knowledgeable and eager to find what you need. Willing to go above and beyond to track down specific cigars they may not have readily available as well. Don't let the exterior appearance of the store fool you. They have an excellent selection of top notch and limited cigars. They have my business over anywhere else. read more

This is a small but well stocked inside the loop cigar store. The lady that works there is very attentive and helpful. The cigar selection is excellent considering the store size. They provide good varieties of cigar accessories, even better than others stores around the city. They have cigars there that you do not find at others stores (E.g. Big Gauged cigars, cigar brands, etc). Very convenient location and free tight parking space. read more

Never had a cigar in my life. Tried the vanilla cigar and now I'm obsessed with vanilla cigar. Cool, old fashioned cigar bar vibe. You can have coffee and cigar and watch them hand rolling cigars. read more

Came in to get some cigars. Van helped me out and really knew his stuff. Had what I needed and was very nice to do business with. I'm only here in Houston for the weekend. Nice shop. Will be coming back here next time I'm in town. read more

Good greeting which is a fast disappearing courtesy. Greet selection in the walk in humidor and a wall of glass fronted humidors. Not high pressure but very willing to help with great suggestions and lots of knowledge. Way less expensive and far broader selection than available in Austin. Highly recommended. read more

New favorite stop!! For a small place. They sure have basically almost every type of cigar there. Cant believe i havent found this place sooner! read more

My favorite shop in Houston. The humidor is small, but packed with just about anything worth smoking. Their regulars are friendly and entertaining. I've made some good friends there. Van and Hong are great people, and the level of customer service they provide is always terrific. read more

This place was small, but great! My husband and i went over there and were pleasantly surprised at the service and the prices! I had previously purchased a box of 20 cigars for my husband and paid around 112.00 for them and was TOLD that i had received a super deal, because I had bought from a "wholesaler". -- but i did not receive any kind of special treatment and or price. BUT the Cigar Emporium was GREAT! We were able to purchase a little higher end cigar and at a count of 25 (vs 20) for 110.00 per box! and they also keep their cigars closely regulated at 65% humidity! We also purchased a very nice Humidor for my husband-only 109.00 bucks! and the guy who runs the store walked my husband right through the entire process! We are definitely going back to this place! and to top it all off if you go to their web site and sigh up, they will invite you to their vendor events each month! You can also go during happy hour events and smoke your tasty cigars in their back room and bring your own liquor! Yea for this place! read more

In the last 2 months I have spent well over $200 dollars in cigars and accessories here. However, every time I come and I am browsing their selection, I get followed around closely like they are worried I might steal something. That is a very uncomfortable feeling. Not sure if my race is a factor. However they have a good selection and the prices are a little bit on the higher side but not outrageous. That being said, i'll probably stop shopping here. read more

I bought a couple of 2 burner lighters there and while the woman at the store warned me that they could be unreliable I thought they'd work for more than one light (neither did). They weren't expensive but still, I expect a little more from a product that a business decides to sell. read more

I read lots of good reviews about this place, which is what brought me to this store, but after my experience I will not do business there again. I typically buy a box of very nice cigars about once every 2 weeks. My average box is about $200 or so. After realizing the company I typically do business with was out of stock of my favorites I decided to hit the internet to see who had good reviews/prices. I went to C.E. to pick up a box and everything went very well. However, when I returned home to open the box of cigars I was very unpleased. Four of the 10 cigars were either torn or had holes in them--a sign that either these cigars are way too dry or their humidor is puting off too much humidity. I contacted the store and he told me to bring them in and he would make it right but they were closing the next day. Unfortunately, I told him I picked this box up for a golf round and I needed two cigars right away so I was going to smoke two of the best looking/feeling in the box--it was 8PM, they were closing and closed the following day (day of my golf round). They were terrible. We cut them off half-way and stopped smoking them. I took the whole box in, including the two that were cut, and showed him the issues. Instead of giving me an entire new box, which was what my assumption of "making things right" was, he picked and choosed which ones he would take out of the box and which ones he would leave in after I insisted the best two looking cigars were terrible. Long story short, I paid for 10 cigars, smoked 2 halves, and got 4 replaced. I'm stuck with 4 terrible cigars and two cigars that were already ruined when we smoked them. This is definitely not my idea of "making things right". Unfortunately for this business I will not do business here or refer business--I golf a lot and many business/golf buddies ask for recommendations. Instead, I will return to the original store that I continue to do business with and stock up instead of buying them when needed. C.E. had an opportunity to make roughly $400/month (say $5K/year) on my business but decided to short-change my refund. There are better stores out there who are more willing to fix a problem when they know good and well they sold you a faulty product. read more

Great place. Best prices I have seen and large selection.

It's been a while since I've been in a cigar shop, I stopped in here and had a great experience. I told the gentleman exactly what I liked, he suggested and I purchased a really nice smoke. Beyond that...both individuals were very welcoming. Welcoming is not always something I've experienced at many of the shops in town. As stated in other reviews, they have made good use of the space. I'll shop with them again and again! read more

Don't get me wrong I would love to do business with this place and buy a few cigars every once and a while but I don't know if its my race or not by the way I'm Hispanic, but I'm always followed like if I'm going to steal something I'm just there togive you my money I have more dignity than to steal I don't need to do that period but its just me others are treated great they always just look at us like we are doing something wrong and that's not the case. I really hope you can treat everyone the same and I still like this place I do, just feel it's wrong how I get treated. read more