This place is closed: it's between a clothes shop and torchys and they've been closed a while:…read moredon't venture all the way out here for this alone

Had to refill some pipe tobacco so I went back, greeted as I walked in and employee was very…read moreattentive. He recommended The Accountant and Matured Virginia which smell and taste fantastic. Picked up some cigars for Thanksgiving as well, I asked for recommendation and Since I was going to be sipping bourbon he took me right to the box. Before leaving I picked up a pipe for gift ( Christmas) and I was out the door. One stop shopping. I'll be going back. By the way Briar Shoppe and Winston's Cigar Lounge are the same shoppe.

I feel so fortunate to have come in when Eli was on shift! He really went out of his way to educate…read moreme & direct me away from products that didn't fit my needs and helped find the right things for me in store. I learned a LOT and I def feel that I can come back and get trustworthy advice while shopping. Will be back! Prices aren't bad either. Expect to feel welcomed and don't hesitate to ask questions, they seem happy to help!

Almost what you would expect in a smoke shop. Not very attentive just walking around having…read morepersonal conversations with no help. I walked in with airpods in as nearly every human does because that's their purpose. After I stood there for a good 7 minute is with no help thanked them for their help and left. Excuses were.. 1. we thought you were listening to music. 2. Why didn't I speak to them ( when they should probably be greeting customers upon entrance whether perceived to be listening or engaged in something or not. If fact I spoke to the long haired gentleman engaged in conversation as well as the rude Caucasian young lady as I walked in. He spoke back, she claimed to not hear anything. Which is a clear testament to her poor attentiveness and lack of service or customer knowledge. So basically no accountability. Anyway all I wanted was some hookah geez. Dr. Anthony Martin

Good stuff a little pricey but worth it. They do have sales so try and call them before making the…read moretrip.

I just came in tonight after coming to this business for two years, it has definitely changed my…read moreperspective on this location at least. I almost got scammed out of 80 dollars because the store manager at this location refuses to hire or train the people who work here properly. People alone on nights usually, even if they're new. Manager was on the phone with the guy and even tried to tell me there's legally nothing they can do. Then once I put my foot down suddenly they can do an uneven exchange. Super scammy manager and super scammy establishment. Please go to any other Vape City in Houston! Do not give them your money!

amazing always got what I need and always helpful staff…read more......... Thank you H town smoke and vape

Great selection jay helped me out greatly, honestly best prices I've seen throughout Houston. Jay…read morewas great.

Great place large selection of cigars. This particular Location has a lot of history. And the owner…read moreis very knowledgeable of the product and provides excellent customer service.

I decided to stop by here to pick out a few cigars for my partner for his birthday and honestly I…read morerecommend anyone stopping by she has so many options to choose from. It could be more organized truthfully but apart from the appearance of it the cigars are safely kept my partner really enjoyed his gift! The woman at the store did not make me feel dumb at all and made me feel welcomed to ask her any questions service was great for me! Will be back

My experience here was beyond amazing. I am not sure what the workers name was who helped me but he…read moretook his time to show me each piece and told me about where each came from and how they could benefit me. I am really happy this shop buys local made glass and other products. And I'm proud to purchase from here and the piece I bought has done me well thus far. Thanks for helping me out and I will definitely be back again soon.

Great staff and huge selection to shop from, always adding new brands and products! Staff is always…read morevery welcoming and helpful, the slushy drink is bomb!!

Would I recommend a drink tasting class at Total Wines? Yes…read more Would I recommend a certain local? Absolutely!! 2617 W Holcombe Blvd Houston, TX 77025 Would I recommend an instructor? Most definitely!! Mr. Illick (I hope my spelling is correct) I absolutely love love love going to the Total Wine tasting classes! They're packed with history, food pairings, cocktail making ideas, and so much information. I've discovered new brands, learned things I never knew, and even met some great people. One of the best parts is getting to sample everything from budget friendly bottles to high end selections without breaking the bank. I first stumbled across these classes while shopping at Total Wines for a sweet wine. I had no idea they offered them, and I was pleasantly surprised by how affordable they were. Since then, I've attended eight classes, and I've genuinely enjoyed every one. My favorite has been the Champagne class, and my favorite instructor is Illick he always does an amazing job making the classes both educational and fun. These classes are perfect for date nights, solo outings, girls' nights, coworker outings, or even a fun get together with friends and family. Every class includes a spread of sandwiches, fruit, crackers, cheese, cookies, and bottled water. They have from $20-$40 or free (depending on the class), you get all of those snacks plus 7-8 tastings. For me that's a great value! As an added bonus, they also give you 10% off your purchase after the class. So if you're looking for something fun, different, and budget-friendly to do, I highly recommend downloading the Total Wine app and checking out their tasting classes. You might just find your new favorite wine and a new favorite hobby!

Total Wine on Holcombe is called Total Wine West University location. The parking lot hare has…read moresmall spaces with customers not knowing how to park nor drive. The store looks like most Total Wine locations in the Houston area. The wine tasting bar was NOT open as the hours said it should be open. Pedro in bourbon was very nice and helpful. Most of the employees at this location were friendly. Please open your wine tasting bars when the hours say they are open.

VERY RUDE EMPLOYEES...I returned a missed call and she was rude and said "I didn't fucking call…read moreyou. Does she eat with that mouth?

Belle was the most rude staff member i have ever been to any rock and roll it. i have been to…read moreeveryone in the houston area and i have never met a person less qualified to be a customer service sales rep. she lost my business on the basis of her rude behavior and was seemingly high while trying to assist me. She is in no shape to be operating that location. this isn't even in regards to her attitude which just gave off that she does not care. do the company a favor and rid yourself of and obvious handicap to an otherwise amazing business and other staff. but BELLE is the scourge of the earth