I feel so fortunate to have come in when Eli was on shift! He really went out of his way to educate…read moreme & direct me away from products that didn't fit my needs and helped find the right things for me in store. I learned a LOT and I def feel that I can come back and get trustworthy advice while shopping. Will be back! Prices aren't bad either. Expect to feel welcomed and don't hesitate to ask questions, they seem happy to help!

Almost what you would expect in a smoke shop. Not very attentive just walking around having…read morepersonal conversations with no help. I walked in with airpods in as nearly every human does because that's their purpose. After I stood there for a good 7 minute is with no help thanked them for their help and left. Excuses were.. 1. we thought you were listening to music. 2. Why didn't I speak to them ( when they should probably be greeting customers upon entrance whether perceived to be listening or engaged in something or not. If fact I spoke to the long haired gentleman engaged in conversation as well as the rude Caucasian young lady as I walked in. He spoke back, she claimed to not hear anything. Which is a clear testament to her poor attentiveness and lack of service or customer knowledge. So basically no accountability. Anyway all I wanted was some hookah geez. Dr. Anthony Martin

Had to refill some pipe tobacco so I went back, greeted as I walked in and employee was very…read moreattentive. He recommended The Accountant and Matured Virginia which smell and taste fantastic. Picked up some cigars for Thanksgiving as well, I asked for recommendation and Since I was going to be sipping bourbon he took me right to the box. Before leaving I picked up a pipe for gift ( Christmas) and I was out the door. One stop shopping. I'll be going back. By the way Briar Shoppe and Winston's Cigar Lounge are the same shoppe.

Classic pipe and tobacco and good people. They treat everyone like long time customer. I first…read morevisited in 1985 after I bought a Peterson pipe in Dublin on vacation. They showed me how to use it and helped me pick out the right tobaccos. Enjoy it while you can. This kind of business is disappearing.

Great selection jay helped me out greatly, honestly best prices I've seen throughout Houston. Jay…read morewas great.

amazing always got what I need and always helpful staff…read more......... Thank you H town smoke and vape

hi there, i been shopping there for a while but yesterday i came across a guy named Louis. His…read morecustomers service skills sucks, nice guy but lazy. i had to buy an item I didn't even want. If you ever shop here please go somewhere else.

stopped in from out of town and had a wonderful experience! Dre was simply the best and put me on…read moreto some great products! will return anytime i'm back in houston :)

vape city is awesome! love this place. they always have what I need when I come out. They have…read morereally good glass.

I just came in tonight after coming to this business for two years, it has definitely changed my…read moreperspective on this location at least. I almost got scammed out of 80 dollars because the store manager at this location refuses to hire or train the people who work here properly. People alone on nights usually, even if they're new. Manager was on the phone with the guy and even tried to tell me there's legally nothing they can do. Then once I put my foot down suddenly they can do an uneven exchange. Super scammy manager and super scammy establishment. Please go to any other Vape City in Houston! Do not give them your money!

Belle was the most rude staff member i have ever been to any rock and roll it. i have been to…read moreeveryone in the houston area and i have never met a person less qualified to be a customer service sales rep. she lost my business on the basis of her rude behavior and was seemingly high while trying to assist me. She is in no shape to be operating that location. this isn't even in regards to her attitude which just gave off that she does not care. do the company a favor and rid yourself of and obvious handicap to an otherwise amazing business and other staff. but BELLE is the scourge of the earth

Rock n roll it smoke shop is hands down one of the best smoke shops out there right now they have…read morethe most competitive prices and a wide variety of products to choose from!!

cute pipes and accessories---friendly informative staff…read more and as much as i dislike this word...i bought the new energy "pussy" drink must say...pussy is tasty!! hahaha [richard bronson-virgin air, mobile etc...millionaire dude owns the drink--go figure]

Great staff and huge selection to shop from, always adding new brands and products! Staff is always…read morevery welcoming and helpful, the slushy drink is bomb!!

Fully stocked and really nice people ! Highly recommended…read more!!! I've never been to this store and they didn't have what I was looking for. If they didn't, they'd have it the next day.

Went there for my first time tonight, Robin was there helping me out. The place is super clean and…read moreshe was just the most amazing person helping me out and answering any questions I had. For sure will be coming back here.