Total Wine on Holcombe is called Total Wine West University location. The parking lot hare has small spaces with customers not knowing how to park nor drive. The store looks like most Total Wine locations in the Houston area. The wine tasting bar was NOT open as the hours said it should be open. Pedro in bourbon was very nice and helpful. Most of the employees at this location were friendly. Please open your wine tasting bars when the hours say they are open. read more

Total Wine & More - Husband & me at TW - Tobacco Shops Near Me - Houston, Texas

terrible experience. could not believe how rude the checkout person was. had very few people in the store. put my cart down next to aisle. This jerk comes around to pick it prior to checking me out. Then does not even bother to hand me my bags for checkout, fortunately Specs is just down the street. read more

Stopped in as soon as it opened at 10 to pick up two bottles of Johnnie Walker whiskey at this location of Total Wine & More in Houston. They market themselves as the largest independent retailer of fine wines, with 283 locations across the country, founded in 1991. There are quite a few of them in California close to where we live. I did try to use an in-app coupon tied to my account, but it didn't apply when checking out. The cashier mentioned that certain coupons were not valid in all states...one would think that the app could recognize that when activating to save the hassle. read more

Total Wine & More - Hours - Tobacco Shops Near Me - Houston, Texas

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Having guests over for the 4th and what goes better with company yes bubbly. There was constant traffic in the store but no lines, I ask for assistance and they were very happy to oblige. In and out no one got hurt. read more

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Fun fact Total Wine carries Kinobi Gin. I say that because I was looking for it at the other large chain and it was almost always out of stock. The samples are VERY generous lol and the staff is very knowledgeable. Whether I was picking out a wine for a friend, asking for recommendations based on a limited amount of information, or just talking life with the staff they were knowledgeable and engaging. I've been to a few locations and this is my go to one because of the staff and since its down the street from me. If you are looking for something new (or old) the staff can help you out with recommendations. I would recommend checking them out. read more

While I don't think they're quite as inexpensive local wine and liquor stores (#1), I still think Total Wine is one of the better places to score a bottle of booze. Their quality service, clean layout, and most importantly, outstanding selection means that I never walk out empty handed. No matter how often I'm looking in other places, I end up coming back here to find what I'm looking for. The store is big and loaded with inventory. They have a good selection on just about every spirit and a fairly extensive variety of wines from all over the world. I would recommend that folks check the website to ensure that the bottles are there before making the trip. Best of all, one can pay online prior to going. If I am in a time crunch, I will sometimes just drop by and peruse whatever they have on hand. The staff that works there is good about helping folks find what they want. Even the folks there giving out alcohol samples (#2) are kind and sweet. The only time they end up running out of things is during holidays and summer weekends. They have a rewards program, which I would recommend looking into, especially if one happens to buy alcohol often. The parking is a little tight at times and sometimes there are lines to check-out. Overall, I'm always happy to come here, be it for gifts or adding to my personal imbibing collection. ____________ (#1) In particular, ones that rhyme with pecs. (#2) Strangely, this kind of reminds me of Costco. I am into it. read more

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Got finally come back in for my favorite El Padrino y'all even got some new flavors. We are here in Texas and close to our hotel

You know what the key is here versus other stores? The employees don't hide here. You know what I mean. You cant find something and no employees are to be found. This is a fairly large total wine. Well stocked. Every time I have been here at least 1 employee asks if I need help without me asking. How refreshing They have pretty much anything you can think of from beer to wine to liquor and all the mixers that go with it. Even have some high quality snacks to go with it. They always seem to be doing some tasting going on. And check this out. On a busy Saturday evening you will not wait more than 5 minutes to check out. Prices are on par with Specs and less than your small liquor store. Service with a smile. Can we get a few up north in Ohio please? read more

Total Wine & More - Squatters ipa texas twist - Tobacco Shops Near Me - Houston, Texas

I went to the store to pick up a case of wine for a funeral. I asked for what the grieving family had requested, and the man helping me, looked at me with distain and asked me, "why would you wanna buy that?" He was so rude. I couldn't believe it. I told him that I was buying it because it was what I was asked to buy. I also told him that I thought the question was rude. He then started yelling at me about being nice on a Saturday morning. I've also had similar experiences at the San Felipe store. Does this chain just hire the rudest people? Honestly. Plus their selection of bourbon is terrible. read more

Total wine has a wide variety of alcohol and spirits. It is clean and prices are clear. Aisles are well organized, staff is friendly and willing to assist and they often have lots of specials for members. You can also sign up for beer and wine tasting events. I often find items here that aren't at other places. I Love the wide variety and the prices. Easily stock up your wine cabinet with a variety of wine even some under $5.00. While some Love to walk on the beach, walking down the beautiful aisles of total wine to stock my bar is the highlight of my evening. Great service and fine selection means I will be a lifetime customer. read more

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I have to admit that service is normally better than what happened today. A cashier was very disrespectful, and I will probably try other liquor stores for awhile. read more

I was looking forward to shopping there last Wednesday. I had gone to their website and it said they opened at 9. Great, I mapped out my day of errands and rolled up at 9:15 to see an empty lot and a sign in the door they open at 10. Even I know how to make change on a website so I changed my errand order up and went to SPECS when they opened up and spent less anyway. read more

We were helped by Daniel. Super helpful and knowledgeable. The store had everything we needed and wayyyy more. Would definitely recommend! read more

Total Wine & More - Our restock - Tobacco Shops Near Me - Houston, Texas

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This store feels like home... Is that bad to say? Lol... I totally heart total wine. From the decor to the selection. The staff is friendly and the signs are easy to read!!! This makes finding what I need very quick so I can get in and get out. I also love the super selection of miniature bottles, they make great gifts!!! I find myself here often, so I thought I would join their rewards club... The only thing I don't particularly care for! According to my check out person, you have to go online to sign up got the rewards club... Hmmmm not a big fan TW. You excelled at making my glide through your store easy with the exception of this. There were no computer kiosks that serve this function either. Long story short, I never joined. I wonder if their competitors allow you to join the rewards club in their store. read more

Total Wine & More - Tobacco Shops Near Me - Houston, Texas

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This is an amazing store. I visit frequently & it's a nice switch up from Specs. You can sometimes find better deals here & the look/feel of the store is better. I like that they give wine samples from the clean kiosk in the center of the store; very inviting. Ten points fact that they have both a large selection of wine & liquor under one roof. To add, you can find Sugarfina champagne gummies here. This is a go-to place for alcohol-related gifts. They have tons of cute, personal glasses; an above average selection of mini bottles; and lots of gift packages of mixers. Cute greeting cards & bags are located near the front. One-stop shopping! read more

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Typically when I go to this location people are very friendly and helpful so I'm not going to give it a bad review because of this one experience. However on this particular day the cashier's bedside manner needed a lot of work. If she had a bad day she should have either stayed at home or put on a better face. It was not the typical up beat and helpful attitude you experience when you visit this store. At the end of the day I will visit again and do recommend this store great people and great prices. read more

Every time i come here for box wines, there is this one guy always stop me from buying more than 4 boxes. And i spend around $300 weekly for them. I don't get it. read more

This Total Wine is pretty great overall. Huge selection, organized store, and a few super helpful employees. First a few complaints: one time I came here a few years ago to buy a huge amount of wine, seltzers, and liquor for an engagement party. My cousin drove me, shopped around a bit with me, then left to go pick up our friend. He was waiting for me in the car outside when I was checking out. Randomly, the hispanic female manager at the time tells me my "guest" needs to come in and get ID'ed. Why???? Why would we come in and buy so much alcohol if we were underage?? It makes no sense. I was in such a hurry organizing everything and had to argue on the phone with my cousin, who refused to come in based on principle--why did he need to be ID'ed?! So I had to just leave after doing all that shopping, completely wasting my time. I ended up going to Spec's, who were so much nicer than that ridiculous manager. I didn't come back for 2 years. Now, I don't see that manager anymore and the staff are so much nicer and reasonable here. The selection is still huge and I shop here with my boyfriend now. If that horrible woman manager ever comes back, I'm taking my business back to Spec's. The next complaint happened to my boyfriend only recently. There is a manager who is older who was incredibly rude to him. My boyfriend brought attention to a bottle on the shelf that was actively leaking and the manager just stared at him and laughed. He did nothing to help my boyfriend, who was doing THEM a favor by telling them about a leaking bottle. He didn't even help my boyfriend get a napkin, but my boyfriend made it clear to the manager how upset he was about his attitude. Other than that, we still plan to come back here. read more

With a new player in town for das booze the wife and I made a quick pilgrimage to see what's what. Specs this ain't. Let's get this out of the way right off the bat. The do not have...how should we say...bottom shelf here. Nikolai and cheap vodkas need not apply. If you want the $10 handles of whiskey or vodka...a-Specs you must go. Selection though will leave you wanting for naught. They have an amazing selection separated by region of old world. If new world they are separated by grape type. Brilliant layout. Staff? Brilliant. We had a wine tasting whilst we were there and the rep was very knowledgeable and described the store layout to us. For ultra cheap booze that will just be mixed I will still probably still go to Specs. For the ease of layout of the wine section. I will probably return here. Great store!! I hope it makes it here in H-town. They do have a craft beer and cigar section. But that is another review. read more

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Talk about selection! I don't know what it is about this place, but I find it easier to navigate than the competition, so I always leave feeling like I got what I needed (and more than I needed!). Love the variety and how you can often find samples being offered to help you choose new products. Helpful staff and easy parking to boot. A real winner! read more

This is a great place to get beer! The selection is incredible and there's always a bunch of interesting beers to investigate. I really like how spacious the venue feels as well - lots of room to walk around and explore. If I had one small complaint, it's that not much of the (interesting) beer is refrigerated, so I always have to cool it down myself when I get home :) I don't think that the store has a ice bath, either, but I could be wrong about that. Finally, this Total Wine has lots of parking, so it's always easy to find a parking spot. I will definitely be back here (probably in the near future!). read more

Wow I am so impressed. There's around a million wines, beer, a plethora of bitters, and a cigar shop inside! They really cater to a specific group of people. W-I-N-O's, of course. There are so many wines under $10!! 10-15% off area within the store. Delicious boar's head cheese and meats and crackers. It is such a beautiful store. Very very clean, very organized! Lots of helpful staff! I am starting to suggest everyone I know to come here. I did get slightly harassed by a male customer. He catcalled me while walking into the store. I ignored him, then asked what was in my backpack. I really paid him no attention because I didn't know he was talking to me. He was creepy as fuck though. ****Ladies, be mindful of your surroundings.***** I drove around for 45 mins just in case and drove to 2 different public locations. read more

So upset! I bought a couple of wine bottles, wine glasses and gift bags online to be delivered at my home, couldn't get there at time to sign so i called to the store (2617 W Holcombe Blvd Houston, TX 77030) to pick it up but they said can hold it just for same day.. Only customers that place order online to pick it up can have 7 days ... RIDICULOUS!! Look like if you buy to pick it up you are better customer! I obviously canceled the order.. i prefer to buy in another Wine Store!! Even i had to call many times because customer services hung the call up.. I do NO recomend this store.. read more

Excellent pickup service. Always pleased with their attention and courtesy. Will continue to order from them.

My mother went to purchase some wine this afternoon and one of the employees (older man) assuming he was like one of the wine specialists had a very rude/discriminating attitude towards her. The attitude you give someone thinking they can't afford to buy a bottle of Jordan Cabernet ($60.00). I felt very disappointed at this location as my mother was already going to SPEC's and I suggested to her to do Total Wines instead! It was a very uncomfortable and sad experience for her! Please train your employees not only to have a better work ethic but to be nicer to their customers! read more

They literally have every liquor you can possibly think of at unbeatable prices (maybe because I'm from NYC where alcohol is much more expensive) but I was highly impressed with this place! read more

Bob and Devin gave superior friendliness in serving the customer, me. Excellent. Can't wait for the boss (wife) to send me back.

Recently expanded into Houston market. A warm welcome for Specs who had a monopoly over the last couple of years. Extensive wine collection with knowledgeable staff to assist in finding the perfect bottle. Excellent prices on scotch (Johnny Walker Gold Label $65) will be a regular. read more

Total Wine & More - Tobacco Shops Near Me - Houston, Texas

I am a fan! It just opened up about a week ago, and just steps away from their competition (Specs, that's you!). Total Wine, way to go for being brave enough to give Specs a little healthy competition! If you are a Specs customer, than you know that not all of their locations are the same. Some are large and awesome (Midtown, talking about you!) and then some are jinky, small and don't have a lot of inventory. I would say Total Wine competes directly with the Specs in Midtown. It's huge! It's nicely laid out, it's clean and trendy and organized. It has a upper scale feel and they play cool music in the background. It's cold in there though! They have to keep all that lovely inventory nice and chilled, which is fine by me. I will shop with my jacket on during the Houston summer, it's worth it for these prices! The do regular wine and spirits tastings in the middle of the store. On top of having a fantastic wine selection (I mean a HUGE wine selection), they also have a good spirits and beer selection as well. Not that I care, but they also have cigars. There is also a little food section as well as a gift section too. But ok, so you think, yeah yeah, it's a big new store that's fancy. Probably expensive, whatevs. NO, it's very reasonable. I would say they compete directly with Spec's "Cash" price. Now you can get your booze and not worry about having to have cash on you (because who does these days?) or your freaking debit card either. They run a Mix 6 deal on their wines, meaning any 6 bottles or more, you start to get a 10% discount on their already low price! And this is 6 or more, not just for every 6. Meaning, if you buy 8, you still get 10% those additional 2 without having to get an additional 6, like some places do (Kroger). The staff is awesome, very friendly, knowledgeable and helpful. I might make a special trip to come for the wine or spirit tastings just to have an excuse to go back. Our first trip earned us 10 bottles of wine, a bottle of whiskey, and 5 samples for, wait for it.....$101. Yep, sounds good right? I actually look forward to going back! read more

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Massive selection designed well clean operation great staff great prices highly recommended

Love this location as well as Total Wine in general. Great place for their selection as well as their really amazing prices. Love that every location has a humidor with a huge selection of very fine cigars. Only place I've been able to find a full range of Rocky Patel and Oliva. I also found La Aroma De Cuba here which is my new favorite. They really just have everything. The selection of micro brews is incredible. It's pretty epic that I live right down the street too. Keep it up guys. read more

Bob in wine department is the man here, very nice and helpful! The other longer haired younger kiddo in Bourbon was great as well, sorry didn't catch his name. Great store and helpful people, Thank you! read more

Total waste of time shopping in this store. Signs everywhere say 10% off for buying certain bottles of alcohol. When I get to the cash register I'm told that the sale is over. I wasted so much time going through the store looking for the right on sale items. Never again . read more

Total Wine & More really does offer a generous selection of wines and more! The store is not only massive, but also very clean!

I recently attended a paid wine class at this location and unfortunately didn't find it as enjoyable as classes taken at other locations. With the instructor here barely over the legal drinking age, I was a little put off at his inability to speak from tasting experience. His lack of knowledge widened each time he ventured off the topic of the slide show. I found myself bored, as if I was watching a book report being given with very little pre preparation and organization. This experience was then worsened by the lack of snacks and bites usually offered to accompany the beverage tastings! A small tray of bites and a few bags of dried fruit for a room of 20+ people?!? Why did I come here again?? Unfortunately classes here = waste of time and money! read more

We went in here while in Houston and man this place is cool. It has so much options it's almost overwhelming. They had people giving out samples too. Prices were fine. read more

I love this place. I come here to buy gifts before going home to California. The store is brightly lit and clean, while all too many Texan liquor stores are drab, sad, and shabby. The staff members are knowledgeable and friendly. I've gotten many good recommendations and pointers from them. Best of all, their prices beat the local grocery store and shabby, depressing Spec's. Thanks for being such a classy operation! read more

Although I'm a loyal Spec's customer, Total Wine is definitely becoming my go to place for my shopping needs. Total Wine has a huge selection of beer, wine, and liquor and they will ship a specific bottle to their store for you if you can't find what you're looking for! The store is huge and well organized. You can easily find what you're looking for, but browse! They offer so much, it's worth moseying your way around the store and checking everything out. Like some other reviews, Total Wine is very stingy with seeing your driver's license. One time SO and I came in and even though he was the one purchasing and I obviously look older than 21, they refused to sell us anything until I went home and brought my driver's license back. But I guess if following the law to the T is your biggest downfall, then you don't really have that big of a problem. read more

Total fan of Total Wine. The selections inside was surprisingly huge, and I could find more unique drinks at lower prices than competitors. I do prefer stopping in here rather than Spec's. They sometimes have events or drink tastings around the store and workers there are friendly. The first time in there, I was so intrigued by the variety of items they carried and not to mention how organized everything was. Recommend if you need to grab some alcohol or even gifts, prices are reasonable! read more

The people here are rude. No one wants to help you and they're in a rush to close the store even though it's 8:30. Terrible customer service. read more