Prices could be better. Vapes:…read moreMom & pop smoke shop - $30 Other smoke shops $20 Online - $15 If you're desperate go here, if you're looking to save money, go somewhere else!

They will tell you WHATEVER you want to hear to take your money and sell you trash. The prices are…read moreway too high and if u mention it they will give u a "fuck you" attitude. Vape juices here are trash you won't feel a thing and they have to never to char Gr u top dollar Don't come here unless you're desperate and can't make it anywhere else.

Good stuff a little pricey but worth it. They do have sales so try and call them before making the…read moretrip.

I just came in tonight after coming to this business for two years, it has definitely changed my…read moreperspective on this location at least. I almost got scammed out of 80 dollars because the store manager at this location refuses to hire or train the people who work here properly. People alone on nights usually, even if they're new. Manager was on the phone with the guy and even tried to tell me there's legally nothing they can do. Then once I put my foot down suddenly they can do an uneven exchange. Super scammy manager and super scammy establishment. Please go to any other Vape City in Houston! Do not give them your money!

Update: I got a chargeback to my credit card saying they provided "proof" that I received the…read morepackage, when in fact I didn't. I proceeded to call my credit card company and ask what proof they gave to which the reply was un-shockingly "nothing." There was no proof. So here I am almost 2 months later still going through this bs because why..... according to them a regular customer is supposed to know to email them with issues, even though you called them and talked to someone over the phone & they mentioned nothing about emailing! Who isn't taking responsibility now?

Go to Hookah Center off harwin for better deals. 5 for $10 on shisha packs and much more. This is…read moreanother greedy business who cares more about profit than the value of actual consumers supporting their establishment. Will not recommend nor return. I was a faithful and loyal customer to this establishment for nearly 3 years. They had great professionalism and decent prices. I don't believe it to be fair they sell their customers defective products with no plans to exchange and work with them. I'm surprised due to the unfortunate nature of this situation the response I've been given and genuine customer care as well as support I have not received. Last week I purchased a $25 disposable hookah. After one use, it began to leak all over my table. I contacted the shop 9 days after purchase, due to not being in town. I was told there is a 7 day policy and it was nothing they could do, though the defective hookah was at my expense sold from their inventory. I emailed the company email as suggested by staff and attached is what I was told. Hookah was $25 and I've spent well over more than triple that amount supporting this money hungry company. I was told it was a cheap hookah and normally people purchase for one time usage. I'm not understanding if the hookah is so cheap why they wouldn't be able to exchange it ? It's to be used a few times, but I only got to use it once. Their response shows how much they value their customers. I've definitely shopped more than 3 times, but a lie to make them look better is expected. Save your money.

Great selection jay helped me out greatly, honestly best prices I've seen throughout Houston. Jay…read morewas great.

amazing always got what I need and always helpful staff…read more......... Thank you H town smoke and vape

i was searching for a hookah on Amazon when i found this place on Yelp. I called and the guy…read moreanswered on the first ring! He was able to answer all of my questions and also made a suggestion to help save me some $$. The service was impeccable. The shop itself is very nice and seems to have the majority of things you would need in stock. I will definitely be back as this is closer to home and i enjoyed and appreciated the amazing service!!

He was very helpful in recommending me a good vape, and customer service was excellent. I will be…read morereturning

Very rude guy on the phone , really doesn't know hot to treat people. Doesn't value his patrons.read more

The owner is a great guy and they're utmost priority is making sure you get what you need while…read moreyou're there! Make sure to stop by and grab your disposable vapes and all your smoke shop needs!

Don't order online items. I ordered a simple item and got something I didn't order, contacted the…read morecompany and was told that I shouldn't do business with them since it wasn't worth it to them

Easy transactions Very helpful…read more Very price reasonable Very wide variety of juices of different levels of nic and menthol

Definitely a great place to shop! They have all the different things you need from a smoke shop,…read morewith great deals. And of course very friendly and helpful staff. I will definitely be going back from now on! Highly recommended. Thank you guys!

DO NOT BUY FROM HERE! My nic vape worked for three puffs would not turn on and wouldn't charge and…read morethey said they couldn't do anything about it. I tried it in store it worked fine on the drive home it stopped working got home to charge and wouldn't turn on. DONT WASTE YOUR MONEY PLS

I feel so fortunate to have come in when Eli was on shift! He really went out of his way to educate…read moreme & direct me away from products that didn't fit my needs and helped find the right things for me in store. I learned a LOT and I def feel that I can come back and get trustworthy advice while shopping. Will be back! Prices aren't bad either. Expect to feel welcomed and don't hesitate to ask questions, they seem happy to help!

Almost what you would expect in a smoke shop. Not very attentive just walking around having…read morepersonal conversations with no help. I walked in with airpods in as nearly every human does because that's their purpose. After I stood there for a good 7 minute is with no help thanked them for their help and left. Excuses were.. 1. we thought you were listening to music. 2. Why didn't I speak to them ( when they should probably be greeting customers upon entrance whether perceived to be listening or engaged in something or not. If fact I spoke to the long haired gentleman engaged in conversation as well as the rude Caucasian young lady as I walked in. He spoke back, she claimed to not hear anything. Which is a clear testament to her poor attentiveness and lack of service or customer knowledge. So basically no accountability. Anyway all I wanted was some hookah geez. Dr. Anthony Martin