Update: I got a chargeback to my credit card saying they provided "proof" that I received the package, when in fact I didn't. I proceeded to call my credit card company and ask what proof they gave to which the reply was un-shockingly "nothing." There was no proof. So here I am almost 2 months later still going through this bs because why..... according to them a regular customer is supposed to know to email them with issues, even though you called them and talked to someone over the phone & they mentioned nothing about emailing! Who isn't taking responsibility now? read more

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Go to Hookah Center off harwin for better deals. 5 for $10 on shisha packs and much more. This is another greedy business who cares more about profit than the value of actual consumers supporting their establishment. Will not recommend nor return. I was a faithful and loyal customer to this establishment for nearly 3 years. They had great professionalism and decent prices. I don't believe it to be fair they sell their customers defective products with no plans to exchange and work with them. I'm surprised due to the unfortunate nature of this situation the response I've been given and genuine customer care as well as support I have not received. Last week I purchased a $25 disposable hookah. After one use, it began to leak all over my table. I contacted the shop 9 days after purchase, due to not being in town. I was told there is a 7 day policy and it was nothing they could do, though the defective hookah was at my expense sold from their inventory. I emailed the company email as suggested by staff and attached is what I was told. Hookah was $25 and I've spent well over more than triple that amount supporting this money hungry company. I was told it was a cheap hookah and normally people purchase for one time usage. I'm not understanding if the hookah is so cheap why they wouldn't be able to exchange it ? It's to be used a few times, but I only got to use it once. Their response shows how much they value their customers. I've definitely shopped more than 3 times, but a lie to make them look better is expected. Save your money. read more

Texas Hookah Store - My original email - Tobacco Shops Near Me - Houston, Texas

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I made an online order and half of the products I picked weren't available (why they do not update the website?). They called me and tried to offer substitution items (they didn't have the hookah too), and I agreed. When I received it, the hookah came with a lot of scratches, the hookah bowl wasn't what was promised, and they still gave me the wrong shisha. read more

Great service and super friendly staff. They don't talk down to you and answer every question. read more

I love shopping here! They make great recommendations and are extremely helpful. They always make sure to ensure I have everything I need until my next visit. read more

Love this place. They have all your hookah accessories. The staff is super friendly and make great recommendations. I have purchased shisha, hookahs, grommets, coals and hoses here over the years. The prices are great too. If you are looking for quality, this is the place to go read more

I needed a birthday gift for someone and I had no good ideas beyond fondly remembering a frat party at Al-Amir in Dallas (Upper Greenville which b t dubs has since been closed) we had both attended many, many, many years ago where there were so many hookahs out it was sick bro. (I was 19 at the time, get over it.) I searched online and realized I had waited too late to actually get something shipped to Houston in time. But one name kept coming up in my frantic googling: "Texas Hookah." So I did a bit of internets and realized they were in the Med Centre area. So I used my lunch hour to drive over, shop in person, and walk out with a gift rather than paying for shipping. Smart like a fox. The nice, older man behind the counter was supremely nice and pleasant. He walked around the store with me, chatted, and he helped me find the right thing rather than trying to up-sell me things I didn't need or want. That was just A++ customer service to listen and help, rather than angrily stare at me from behind the counter. The selection is quite broad in every sense of the word. There are rows and rows of different brand/types of the shisha. There is an entire wall of different sorts of hookah from the starter kit to the modest to the more elaborate and expensive. They have all accessories you need to get something started and many of them are in the discount bin so it's easy to set someone up with everything they need, rather than just handing them a hookah and letting them know they are on their own with the tongs, aluminum foil, charcoal, and everything else. Also they currently have a check-in offer on the yelp app for 5% off of the order, which was a nice added bonus. Outstanding service. Great selection. Fantastic prices (I spent less in person for everything than I found on Amazon and elsewhere) before even factoring in the 5% discount. My favorite one line review in the history of yelp is David N.'s review of this place: "It's like a candy store for adults who like to smoke." (PLUS those buying a nice gift for an old friend - as I did.) read more

Amazing! I have never been to a place like Texas Hookah before. Everything about it is legit. They have the largest collection and options on shisha. They have brands I can't find else where and prices that will blow your mind. I actually had a hard time choosing what kind of shisha to get - first time ever. I was also looking at all of the hooka's and they are beautiful and priced so reasonably. I paid $100 dollars for the hooka I have and I got it in Austin. It's very generic looking and only has one hose. I saw glass blown hookas, travel hookas, hematite hookas, crystal hookas and then regular glass hookas. The owners here are VERY nice and helpful. I love this store and I can't wait for a reason to go back. read more

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So found this place online through their eBay store. Ordered a 2pc brush set for my hookah. The package came and the stem brush (long skinny one) was ok, but the brush that is supposed to be used for the base was flattened and disformed. I tried many ways to poof the brush out the way it looks in the picture but it's still flat and completely useless in cleaning the inside of my hookah base. If they are going to sell products online they should either get higher quality products or at least ship the items in an actual BOX so the products do not become unusable. (See my pics below) The worst part about all of this is a I messaged them before I left this review to see if they would at least apologize and instead they read my message and hav not replied. How UNPROFESSIONAL. Will not be buying from here or visiting the lounge on my next trip to Houston. read more

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These guys have the best selection with employees who know their stuff! I'm always greeted with a friendly staff always ready to assist. I drive all the way from the Willowbrook area, which is pretty darn far, because of their selection & customer service. If anyone is ever disappointed coming here then there's just something wrong with YOU... read more

This review is long over do. This is the best hookah store EVER! I didn't appreciate this place until I moved. I tried hookah stores near my area but none of them compare so I drive 20 min to their store even if I need something as small as coal. The staff there are amazing. They are well educated on EVERYTHING, extremely helpful, and honest. I usually go in telling them what I am looking for and they end up finding everything for me. Their recommendations are always spot on. Oh and I can't forget that everything is reasonably priced. If you love hookah this will be your toys r us. And dont forget to ask them about their rewards program. I feel like they send me texts at least once a month about discounts, sales, and sometimes free items. read more

Best hookah store I've been to in Houston. Super helpful and knowledgeable staff. They also have a cool rewards program which I'm loving - so many discounts. read more

Really wanted to buy from this store because of reviews and choice of inventory. However, I walked in today and no one ever acknowledged me nor asked if I needed help. Even stood at counter, two of the guys never looked at me, a third guy looked at me then turned away like I wasn't standing there.. So I walked out after browsing. Only one other customer in store and no one was helping her either. Unless they helped her prior to me entering. Took my money to Smoke Dreamz on Richmond. Even though that store didn't have half the inventory choices, they were very attentive and helpful. read more

Came to this shop on an impulse buy and got a good hookah and a small amount of stuff before leaving. I usually don't like to be helped and just look around on my own so I was happy. However 3 different employees offered to help on several occasions so I felt like I was taken care of over all was a good experience. read more

It's like a candy store for adults who like to smoke.

This is the perfect place if you're looking for hookah flavors ! They have a high variety and the owner is very nice ! I was in need of flavor and charcoal on Sunday and it was 6:30pm, the owner was locking the store and I came by and he reopened for me ! It was very nice of him ! I will always go back ! Very good prices and nice selection of Hookahs and other items ! Highly recommend it. read more

This place is super awesome. Low prices, ridiculous selection, and it's all about actual Hookah usage. I used to have to go to head shops for shisha, and I hate feeling like everyone in the store thinks I'm in their secret pot smoking club. I'm not. I just like hookah-ing. The family that runs the place is Egyptian (I think) and really know their stuff. Plus they're adorable and very helpful. They had a sale on Fantasia shisha, 50g for 5 bucks, and it's really good stuff. The hookah's they have range from modern western ones to ornate traditional ones, and they're all priced very reasonably. I'm thinking of buying a second hookah from them, just because of the crazy low price and quality here. LOVE IT. read more

Great place! For the record, all of these people saying prices are cheaper online.. Texas has a tobacco tax, but some states don't, so thats automatically tagged on with the price. Great selection and super nice family that runs it. read more

The prices are shifty. You can buy shisha from them online for at least 25% cheaper or more than in store. All the deals they have in store are generally more expensive than online and I have not received good service yet. Some friend's of mine have shopped there and not received bad service, but when the attendant tells me, "Well, do you want it or not," as his way of avoiding the fact starbuzz is $20 online and wanted to charge me $30 in store is upsetting. Their hookahs are not bad, but there are other places to get them cheaper in town and in stock. Just have to do a little research. It is nice to have a place in Houston with a large selection, but I would order online if you can wait the time it takes to ship. I would consider this a last minute place to shop if you are in need for a hookah fix. read more

I wrote a review on google so I figure I'd post it here since I know alot of people use good ol yelp these days! This place is awesome! I'm not a person that knows much about Hookahs but a friend recommended going to Texas Hookah to go check it out. I got a nice gentlemen on the phone that was very helpful on telling me the differences between the hookahs and the sishas (I think that's how you spell it lol). He was also pretty funny lol. The other cool thing is that he told me about the different ways you could smoke hookah since they also have a hookah lounge. Apparently you can use a pineapple and all kinds of crazy fruits to use as a bowl. Anyways I bought a cool little hookah from them a few years ago and have been buying all my hookah products from them ever since. The products are great, amazing service, and they are fast at getting you what you need! read more

Great shop went there a few weeks ago, very helpful staff for someone who is just starting out with the hookah.

One of the best hookah stores in Houston. The staff is very knowledgeable and helpful. They have a wide variety of products to fit all needs. read more

Superb service, great prices (best I've found in town, same as cheapest online for shisha prices but you dont have to pay shipping, reasonable prices on hookahs and accessories compared to cheapest online). Ok rewards program, is a small % of $$ spent (about 3-8%), but you can occasionally get a free 50g of shisha or save it up for a free hookah. BOTTOM LINE: CHEAPEST PLACE IN TOWN. If youre going to buy in person, buy HERE. If you're going to buy online to find the cheapest prices, dont mind waiting and paying shipping, buy your hookah/accessories online but your shisha from Texas Hookah (you'll still get the best price there). read more

Been buying here for the last 3 years. They have great deals and a wide selection, as well as incredibly fast shipping.

FABULOUS experience! The staff is absolutely amazing! Everyone was very nice, helpful and informative!. We left knowing a great deal more than we ever expected to learn... by the way - the rewards program is a no brainer! if we lived in Houston, we definitely would be members! =) read more

Excellent selection and superb customer service. I live in the Humble area and will continue to travel the distance.

Best selection in town! They have and know everything come here for ur hookah! They will direct you if your new to hookah or a pro.

Order online from here all the time, fast and reliable. Went in to get a new pipe the sales person was very helpful and knowledgeable about the different types of pipes and hookah flavors. Wish I had one of every flavor lol and a pipe for every occasion. read more

LOVE THIS PLACE! The employees are helpful and knowledgeable and their selection is incredible. In addition, they offer discounts on already very reasonably priced items. These are the best prices I've found in houston and it is well worth the drive out. read more

If I could not put a rating This place would gets no stars from me!! My first time going there was pleasant. The guy was really helpful and knowledgeable. And i bought a lot of shisha flavors and accessories. My 2nd time there was exactly the opposite. The older man who helped me was down right rude. I asked if he could help me and he said he was busy. I looked around and I was the only customer in the store! Maybe I'm blind and they only service ghosts. They looked like they needed my business but I left and will never come back!!! I'll take my money else where. read more

I unfortunately do not live TX to be able to visit this store! :( BUT, i do buy from them online and I cannot say enough about this place. I bought a 24 inch 3 hose hookah for my bf's bday and it came with 2 tobacco's, a roll of coals, mouth pieces, carrying case, etc etc all for a special price of $64.99. I couldn't believe it to be honest. Its not the super fancy one but it is absolutely beautiful. I paid for regular shipping opting to not pay to upgrade to 2 day shipping. The hookah was shipped same day and i received it in Chicago, IL 2 days later. I will forever buy all of my hookah needs on texashookah.com. THANK YOU!! read more

Best place for shisha and hookah accessories. I never found a better place than this anywhere.

Prices are great and lots of selections can be had. It's family owned, and kind of hiddened behind a sandwich shop. The family is pretty nice and will happily answer all questions. Prices are usually several dollars cheaper than Dallas hookah shops. read more

Extremely helpful store for anyone that loves to hookah. Store owner is nice and helpful if you ask questions. He even sang in in his native tongue to past the time. Not really sure about the pricing, but I do know that it is really convenient for me seeing that I stay off of Almeda Rd. read more

Store is pretty amazing, didn't expect such a wast selection in Houston. Various Khalil Mamoon shishas, a favourite of mine. And the owner always gives a little discount for repeat customers. Location is convenient if you live in museum district, plenty of parking. read more

Great product. Super fast service with my orders and friendly help. Would recommend them to anyone looking for hookah supplies.

My husband got me a Hookah for my Birthday & we came here for supplies. The Yelp Check In discount was given with no problem and the young man who assisted us was very helpful and gave great recommendations. They have a lot of choices here and the prices are good for what you get. read more

Love this place. Small store, yet huge selection. Anything hookah-related that you need, they definitely have it. There are several smoke shops near my home, yet I gladly drive to the other side of town simply because their selection is much larger. I've never had bad customer service and I've been there at least 7-8x. Matter of fact, there's a Caucasian guy (sorry, I never catch his name) that works there who is always extremely attentive and helpful; when I'm in doubt, I go straight to him. Also if you sign up for their rewards program, you get free stuff and discounts. read more

I've only been here once, but I'll definitely go again and recommend it to anyone. I rented a hookah for a party, and the staff was incredibly helpful and friendly. Everything was reasonably priced and they made sure the process was quick and simple. 5 stars. read more

Best prices and selection in town. It's not a close drive for me and I still keep coming. You don't get a better selection than this in town