Easy transactions Very helpful Very price reasonable Very wide variety of juices of different levels of nic and menthol read more

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Don't order online items. I ordered a simple item and got something I didn't order, contacted the company and was told that I shouldn't do business with them since it wasn't worth it to them read more

If you like being called a liar and personally insulted while trying to get a refund, Silver Vapes is right for you! About two weeks ago, my vape broke and I went to Silver Vapes to buy a new one. An employee showed me one that looked good, but I was worried it didn't have all the right settings for me. I asked if I could return it if it didn't work for me, and what the return window was. Employee said I could return it if I didn't like it. I took it home and sure enough, it wasn't everything I was looking for. I bought a new one about a week later from a different store (Shout out to Vapor Lot on Shepherd!) and took my old one back to Silver Vapes. When I got there, a different employee told me I couldn't return it because I had already used it. I said I had specifically asked about this. The employee then started accusing me of dropping it and saying the vape had scratches. I told him I hadn't dropped it. I told them that, if they weren't going to honor the return policy I had asked about, I was going to call my bank and dispute the charge. I thought I was doing them a courtesy: This way, at least, they would be able to get the vape back. The employee then started calling me a liar and accusing me of just trying to get a free vape. This makes literally no sense: I had already bought a new vape and was trying to return the old one -- not keep it. They did end up refunding me, but continued to call me a liar throughout the refund process. Why would they continue to personally insult me after agreeing to the refund? I have no idea. It was mind-bogglingly bad customer service. The first employee deserves credit: He came in and was very apologetic. Silver Vapes should fire the second employee and promote the first one. The first one was wrong about refund policies, but at least he has the sense not to insult customers and call them liars. read more

Nice people who work in the store, reasonable prices, however i was sold fake juul pods, just a heads up!

Cool shop with good selections. David at the store was very helpful and knowledgeable on the products. Give it a try when you are by the area read more

Came from SoCal and looked Silver Vapes up on Yelp. Walked about maybe 20 minutes to here and was greeted by a helpful staff member. He didn't have any test devices to let me try flavors, but he was still patient enough to let me smell the flavors and let me decide what was good. I was in and out in about ten minutes and would come back if I'm ever in the area. read more

Decided to stop in the shop for the first time. Impressed with the customer service. David was very helpful and knowledgeable with picking out a new setup. They have a large selection to choose from. Will definitely be back! read more

This is one of my favorite vape shops in and around the Houston area because they ALWAYS have juul pods in stock. Especially my favorite which is mint!!! Great customer service especially David, which is one of the employees I always see. He's very efficient and kind. (: read more

Soooo many e-juices!! Largest selection of e-juices electronic cigarettes mods and more!!! Also the staff is really helpful!!! Go check them out for all your vape needs!! read more

My girlfriend has been trying for years to get me to quit smoking so I came here looking for a vape. Every store on westheimer are always trying to upsell you everything so we came here and the guy was extremely informative and didn't try to sell me the most expensive one. He was honest and I liked that. I will be coming here from now on. It's affordable and these guys seem to actually want to help read more

SOOOOO MANY E-JUICES! This place kicks but! The staff is very knowledgeable and will guide you in the right direction if your new to the vapor thing! They always go out of their way to make sure your favorite e-liquid is in stock! I love these guys!! read more

This place is pretty great! Has lots of selection and the gentleman there is always able to help me fix my issues with my vape. Definately going to be a regular here! read more