I visited this office in March 2014. My original post is no longer visible in Yelp for this Optometry office , but I was able to see that 10 people found my review useful during that time, so I am posting again. Notice he had 19 reviews at the time of my posting which shows in the pic. I attached:
I came here to get my son's eyes checked and inquire about contact for him which cost me $120.00. I have been coming here before for 3 years and every year I came here, it looked more dirty than the pervious year. It looks really unsanitary. Anyhow, when we told Dr. Ciampa my son wanted to get contacts, he tried really hard to convince us to buy the brand he carried. He gave me coupons and told me I would be getting a "great deal" on very good contacts by spending about $400.00. I made a quick phone call to my sister who wears contacts and she informed me to get samples of different contacts (which Dr. Ciampa didn't have) because we might realize my son might not like the brand he carries for his eyes or might find another brand more comfortable. When we showed less interest in buying and had our own questions Dr. Ciampa got very upset. At one point he raised his voice, was clearly angry and standoffish, all of which looked like he was trying to intimidate and bully me. I asked if I could have a pair of contacts to make sure they worked well for my son. He advised me he could not have a pair for free. The receptionist told me that for $50.00 they can give us a sit down session and show my son how to apply contacts. Mind you, a box of contacts will cost about $45.00. I agreed only because I knew this was the only way my son could learn to put on contacts (I did not get a box of contacts by the way included). While doing the sit down session, Dr. Ciampa entered the room as if nothing had happened and shook my hand (???). The try-on table in the room was not sanitary at all. It was dusty with dirty bowls and water marks on it, and there were used paper napkins, and trash too. Since the contact came in an individually sealed small package, and they did have hand soap available, I was not to concerned about him getting an eye infection while trying to put on contacts, only for that reason. I left his office knowing I will NEVER return again. He game me a hard time about giving me a prescription for contacts so I can buy them somewhere else. It was only for "two refills". Normally, doctors will give it to you for ONE YEAR. I took the prescription to another optometrist, who charged me $30.00 for an eye exam and gave us SERVERAL, yes SEVERAL brands of eye contacts for FREE, and it was explained to us that is the way it should be done! Each brand is different and fits different on your eye, and has different moister to it as well. They even gave him colored contacts for fun. Costco worked great for us for this reason. Dr. Ciampa was also upset to see that his employee had opened a pair of contacts to try on themselves and give my son a better example of how to put them on! We also got a prescription for a WHOLE YEAR from this new optometrist at Costco at no extra charge and was nice enough to allow us to ask as many questions and show my son how to put on contacts. Nobody should have to be bullied into buying something they don't want, or given less than adequate service for their money. This man's business ethics and his behavior are unacceptable. Don't waste your money and time coming to Dr. Christopher Ciampa in Norwalk. Go somewhere where they will actually treat and see you as the patient and client you are. read more