Despite what's listed on both their website and Yelp, they do not have outdoor seating! They have tables outside, but the only way to use them is to place a to go order and carry it out yourself. No table service, no drink refills, a thoroughly unsatisfying experience. The food was pretty good - typical Chuy's, but the lack of service overshadowed it. read more

My coworkers and I just had one of the best lunch experiences I can recall in a long time at Chuy's in Madeira. We were expecting 10 of our colleagues to join us, but we had a communication mishap and they ended up at the West Chester location. The three of us were treated like life long friends by the staff and the GM. Yonain our server and Nick the general manager did everything possible to help us enjoy our meal. This being the first time for all three of us, Nick introduced himself and let us try all of the sauces available on the menu. Following that we were greeted by the catering manager and given a packet and free queso. Our meals were very good, huge portions, and all fresh which is something Chuy's takes pride in. We finished the meal off with the Tres Leches which was the highlight of the meal. Amazing, if you like cake, vanilla ice cream, and strawberries. Order one of these to share because it is enough for 2 people. Had a great time and will return often for lunch in the future. read more

I really LOVE Chuy's chicken tortilla soup it is absolutely the best soup especially when I'm not feeling well. I could probably eat a huge pot of it if I had the chance, the awesome juicy roasted chicken in a to die for broth with tortilla strips tomatoes cilantro avocado cheese man I hate even writing this post, I just want some now and all the time! I love their boom boom chicken enchiladas also wow they are awesome especially if you like some good spicy kick this is where its at!!! my son loves their flautas, and you CANNOT leave without having the tres leches cake. SO MARK MY WORDS ... TAKE IT HOME IF YOU HAVE TO, THATS HOW GOOD THIS CAKE IS... AND I DONT EVEN LIKE CAKE~!!! service is pretty good also at this location!! read more

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Found ANOTHER AWESOME Mexican Restaurant! Chips, Salsa's and Sauces made fresh and VERY addictive! Chimichanga light and flavorful even with the mildest sauce. Damian was beyond helpful for our first, but definitely NOT our last time here! read more

How do you say mediocre Mexican wannabe food served by unmotivated American people? Friday night at 7 pm they are out of their specialty menu item. The server says "hey, I just work here" No bueno! read more

Literally in love with Chuy's . Every time I come the service is great and the food is always hot and on time . If you like Mexican food I most definitely recommend this place !!!! read more

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It started out pretty good at this popular Mexican hotspot. Seated right away. Attractive menu. Nice happy hour specials. The regular margaritas were served in the oversized heavy glasses. All glass not much margarita. Order the grande size instead. Food was okay. Had the large salad with tortilla soup. Ordinary. Soup was interesting but fell short of really good. Salad was nondescript. Service was okay which really sums up the whole experience...okay but nothing special. read more

We visited the Chuys in Orland Park on 8/29, and loved the ambiance! We had chicken and steak fajitas and they were very good. The service was excellent. Best I've had in a long time. Larry the GM was so welcoming and friendly, as was the rest of the staff. Due to covid, it was not operating at full capacity, but it looks like a really fun place, and it was pretty packed for Saturday early afternoon. We will definitely visit again! They also have an outdoor seating area. read more

This is the inauthentic Mexican experience i was looking for lol. I live in nyc and can get terrific authentic both high and low end Mexican food. But I am a midwestern girl and sometimes want some Americanized Tex-mex chain food and frozen margaritas AND THIS PLACE HIT THE SPOT. The food was good and the frozen margs were GREAT. Will come back next time I return home - also reheated like . A . Champ. read more

Place is alright. Standard tex-mex. Most of the sauces were kinda bland. Not too spicy. Salsa kinda watery. Nothing terrible. It was just alright. The portions are big though. You will be full. Haha. read more

Good salsa and chips, good food. Like the decor, low key place to hang with friends. Waiter did miss one of our orders, but I guess must've been a misunderstanding. I'd go back for sure. read more

Can't speak to the food this time because no server ever arrived. When we walked out we told the young lady at the desk that nobody had come over. Crickets. Spend your money elsewhere. read more

The first and last time that I went to Chuy's was in Charlotte, NC. I recall that I wasn't that impressed with it and I thought the menu was limited. However, I enjoyed my visit to the Chuy's that opened up in Madeira. It kind of makes me think of a Tex Mex First Watch - it's a chain, it screams Franchisee Must Have Lotsa Private Equity, and it's kind of mish-mash, directionless and a bit confused in the decor or image that it's trying to project. However, the food is tasty (albeit a little over-priced), and you enjoy your overall visit there. And the menu is much larger than what I remembered. I love Hispanic flavors, and enjoy a hole-in-the-wall Mexican joint, an Abuelo's or a Chipotle. I'm not picky, the flavor combinations of cumin/garlic/lime/and cilantro rock my world. Chuy's is tasty with a good menu selection. I had the chicken fajita tacos, and I ordered a guacamole appetizer. The salsa and guacamole are bland and flavorless but the paper-thin, crispy fresh-fried chips are DELICIOUS. The grilled chicken meat was bone-dry, but the fresh-made flour tortillas were pillowy-soft and tender - I loved them. The dish came with a hearty portion of refried beans and rice. Overall the $10 I paid for lunch was well worth it. The service was forgettable but not terrible on a busy Friday lunch rush hour. The decor is WTH confused (grandma's bathroom tile meets backyard patio meets tropical rainforest meets fiesta-themed Las Vegas baby shower). I'd come back here again though. read more

Love this place. They start you off with warm chips, extra thin (which I love), and spicy salsa. Score. Occasionally, your server will come by with a big scoop of warm chips to refresh your basket so that you're always enjoying fresh chips. Their guac is a bit pricey but very good. However, it should be noted that it is mild and not spicy, unlike the salsa. The decor here is beautiful and colorful. It feels like a party and all the staff is very upbeat. In addition to typical mexican fare, they offer authentic Tex-Mex (this is the only place I've found in the area that offers this) and house made tortillas. There is an expansive bar area perfect for drinks and aperizers. I enjoyed my food and my experience here and will gladly return. read more

So server was fine. Food had clearly been under the light for some time. No TP in bathroom. Floor was sticky. Margins was so so at best--save your $ and buy prepaid margaritas at Sams Club. read more

I'll keep this short and simple: If you love hefty portions and Tex Mex is something you grew up on, take my review with a grain of salt... I don't believe Tex Mex food, in general, agrees with me. But I do want to say that I was disappointed by the quality of the food. After we fed ourselves a ton of chips and salsa while waiting for the last friend in our party to arrive, one of my friends and I were almost full. On chips. So we decided to split the Appetizer Sampler. It took half a century for the food to come out. Seemed like they were quite busy on a Saturday for dinner (we did wait a bit before being seated). Everything on the sampler plate was dry, lukewarm, and did not look the least bit appetizing. The nachos tasted like paper. It was a huge plate--good enough to feed two people who didn't stuff their faces on chips beforehand. We tried a bit of everything on the plate and kind of just pushed it aside. My Texas friend who grew up with Chuy's and whose birthday we were celebrating here ordered one of the fajitas. Holy smokes, it came out sizzling from the kitchen and every head turned to stare at it. Obviously this is what we all should have ordered. Good to know if I come here again for a birthday dinner. It does seem to be the place for big parties though. While we ate, a group of 10 children (and their harassed-looking mother) paraded in to claim their long-awaited table. read more

This Texan is SO excited that a Chuy's has made it to Ohio. I went to the VIP training dinner on 8/19, and received fantastic service. We were seated within 5 minutes of arriving for our reservation time, and had very friendly, knowledgable wait staff. They were busy - like a typical "Friday night-busy" in a popular restaurant, but despite that, the food came in a timely manner. Chips & salsa were great, the queso was amazing, and our table loved the Creamy Jalepeno dip, as always. Chips were fresh and thin/crispy. Food arrived hot and seasoned perfectly. Nothing I have eaten at a Chuy's has been bad - and this restaurant is already living up to that reputation. Super fresh tortillas, Happy hour margarita was tasty, everything was just so good. Can't wait to go back. Only thing I would change is the parking - not enough space for a crowded restaurant. I heard they might do Valet? That would be really great, and worth it! read more

WORST MEXICAN FOOD EVER. This place is clearly a gimmick, it is designed so that little kids will enjoy the decorations thus parents will be forced to go there if they want to eat Mexican and they will spend way more than they would anywhere else and eat a meal that is on a quality level of a microwave dinner. The food is way over salted to mask the lack of flavor and the fact it is all pre made and reheated. This is also the first Mexican restaurant that I have ever eaten at that has had bad salsa. It is almost like they wanted to make it look fancy but in doing so they sacrificed taste. read more

We went to their "training opening" as pretend customers. So this is based solely on apparently everyone working in the restaurant only having had about a week of training. First off, I think they forgot about us at seating. We were there for about 20-25 minutes (I was told a ten minute wait for party of 4 upon arriving) and when I went to check on the status, I could see my name about 3 from the top of the list... And about 30 people after me who had already been seated. Needless to say my seating buzzer went off almost immediately thereafter. Not the best first impression. The chips and salsa are delish. The guac was a tad bland. Tried the creamy jalapeño dip- it was good, but basically just a spicy ranch dressing/dip. The apparently self serve chips and salsa/queso is an interesting idea... We had a limited training menu to choose from, so we couldn't order whatever we wanted. I had the fajita beef burrito. It was HUGE. I got mostly beans my first few bites and found some beef along the way- didn't find anything else in there- covered in a salsa verde; it was alright. Spouse had the #2 combo, which is the Elvis Presley Memorial Comb. He seemed to enjoy it. Others at our table had the chika-chicka-boom-boom (polished it off and took my leftovers) and the #5 combo. Limited beer selection; nothing on draft. Portions were huge and while we didn't pay (because we were pretend customers, but naturally we tipped on the full estimated cost of the meal), the prices on the menu seemed pretty reasonable. The decor is bright and vibrant, doesn't look anything like Chi-Natti's except for booths along the back wall. Proceeds from our visit benefitted The Neediest Kids Of All. We will probably go back to give it another shot once they are up and running, and the newness has settled with both the employees and the customers. read more

This was my third time at this Chuy's though I've been to the Austin original a handful of times as well. It's always been a guaranteed good time even if the food is typically just good, not amazing. This time the service was so bad that it warranted a mention. Our waiter never made eye contact or cracked a smile once; he acted as if he was annoyed by our mere presence (possible, but not ok in a service industry). When our food arrived, we had no utensils and waited a full five minutes until they were finally brought out. The second round of drinks didn't arrive until we had finished our food and were ready to head out. My plate was so bare of food, sauce, etc that I had to cobble together toppings for my grub by borrowing from my family. I'm so disappointed because I like the vibe and the family-friendly nature of this spot but don't like feeling like a nuisance when placing my order or requesting silverware. It's unlikely that I'll be keeping Chuy's in the dining-out rotation. read more

Cincinnati lacks really good Mexican in my opinion. There are a few good places, but not many. Tex-me can be an enjoyable treat. This place was probably really good before it became a chain. Chain restaurants = Junk! The margaritas were actually decent as was the chips and salsa. The food is just ugh. Don't waste your money here. read more

Basic mexican with a elvis theme in decoration. They also have palm trees. Food came out quickly. Service was good. Light chips served. Ask for free sauces. No complaints on taste. read more

Really really really poor dining experience. It was a Sunday night, we expected a wait, 2 of us went ahead my daughters family came after they told us 25 minutes, we. Decided okay we will wait 25 minutes. However we waited 55 minutes we were told more than once in life you are the next party party after party after party Be seated we know there were seven and the other groups were smaller, however someone needs to have some idea of how long a wait would be. Now the food - extremely salty. Nothing special, one order came out wrong, it was fixed, more waiting. We were given free appetizers that we really did not need or want. Needless to say, just so many other choices I don't think we will be back. read more

I am rating this a 4/5 based on my family's overall opinion of Chuy's. We have been to a few of their locations and for the most part get good service. There is an occasional wait but that is understandable. My family loves their tacos so I can highly recommend those. If it was just me, I would probably rate is 3/5. Simply because I wish they had a larger selection of food on their menu. It seems that is is 90% burritos and enchiladas which I think are really the same thing. I normally end up with their chicken salad. The place is fun, they have really good food. Try the jalapeno ranch as a drip for their chips and check out daily specials menu. Just hope they offer some other options in the future. read more

I heard rumors of Chuy's arriving and I was thrilled. When I lived in Austin, I frequented the original Chuy's often as it was a short drive from work. I have been three times now and have had three different dishes. The service was at least pleasant each time ranging from surprisingly fast to "I wonder if they forgot to submit our order." If you are looking for authentic Mexican food, this is not the place nor does it espouse to be. It is Tex-Mex and in many ways, quintessentially so. Sauces are delicious, the chikka-chikka boom boom is delicious, the fajitas are good. The third time, we tried the Southwest Enchilada - not my favorite. This place is certainly worth a try if you want some Texas styled Mexican food. I recommend you split a dish, they are huge. My wife loved the Strawberry-Mango Frozen Margarita while I stuck to Dos Equis and Shiner Bock. A little taste of the good part of Texas. Thanks, Chuy's. read more

Had lunch there yesterday with one of my favorite clients, Matt Heaton, owner of Zounds Hearing in Montgomery. We both had the burrito, me with refried beans and chicken, Matt with ground beef. It is served with a side of rice and is really delicious, but huge. We really could have split and been more than full. I like several things about this restaurant - first, the location is great...on the corner of Hosbrook and Montgomery with lots of parking; second - the chips are light and crispy (you will find them disappearing way too fast), third - you get a choice of sauces, from mild to spicy. I picked the spicy and it was perfect. Next time I go, I will try the guacamole, which is my litmus test for Mexican restaurants. This is a fun place, not fancy, but great quality for the price. Our server, Chelsea, was friendly and efficient. read more

Went to Chuy's on a Monday afternoon lunch date with the bf. There was literally nobody else there when we arrived so we were quickly seated in the tackiest dining room I've ever seen. The palm trees and decor were just not a good look to me. Our server was friendly and since it was our first time he made a few suggestions on their more popular items. He even brought out a sample of their creamy jalepeno sauce for us to try so that we could decide what we wanted. I stupidly did not order one of the servers suggested items and instead had a chalupa and enchilada. My bf ordered queso and we proceeded to destroy the basket of chips we were brought which were very good. My chalupa and enchilada were not. I ended up sending it back and opted for a beef taco which wasn't that great either. My boyfriend did like his Chicka Chicka Boom Boom though it still wasn't that great to me. Overall, I probably won't be back with there being so many other Mexican/Tex-Mex places in town but at least I can say I've tried it. read more

My thoughts visiting in the first week it was open - food- I come from Southern California, so I enjoy real Mexican food. This is the best Mexican food in Cincy that I have had. I had the chicken enchilada, which had a delicious deep pepper flavor that was adequately hot and had the complete Mexican flavor. - staff - wait staff was a bit spotty. While friendly and nice, we saw confusion, dropped plates, and strange reactions to the food... As though they were not really feeling the spicy nature of the food. - drinks - my wife loved the sugary Sangria - decore was really fun and worth a visit just to see the various themes. Love the Elvis and the Matador sections. I have a new go to place read more

Best white people Mexican food. You won't see any Mexicans in here (except for me) as this is not an authentic Mexican restaurant in any way shape or form. However, it is damn good and there are a couple really sweet things about it. For Juan, they make their own tortillas and salsa from scratch. Not even the most authentic Mexican restaurants do that. Their service is also very fast, we usually never have to wait to be seated and our food is out in less than 10 minutes. Definitely Juan of the best white people Mexican restaurants out there. read more

Average chain restaurant but pretty good for a Tex-Mex place and a good value for the money. Nothing special about the menu - not huge but with all the standard tex-mex items. The chips were, however, outstanding. Crisp and warm with a nice spicy salsa. Tacos were good - nice filling, good cheese, fresh lettuce but needed a bit more zest. Soup was okay but needed more spice and temperature. Good drinks. Excellent smiling service. Comfortable seating. Reasonable sound level. Not expensive and we didn't leave hungry. read more

I think this is my new favorite restaurant. I first went here in December and I couldn't believe how amazing everything was. I've taken everyone in my family and all my friends here. Their guacamole, salsa, and white jalepeño sauce is seriously to die for. Makes the whole entire meal that much better. I've always had great service here and they also give you frequent diner cards where if you buy an entree, you get it stamped and by the time you eat 5, you get a free one! It's a great marketing strategy! I've had the quesadillas, and the tacos, and the "Big as yo face" burrito, and they're all great. Definitely recommend! read more

I had the privilege of trying this place out while out in the city for a baseball game; I'm glad my cousin picked this place! I wish I remembered our servers name, but he was amazing. A lot of personality, and didn't seem phased at all, and got a few giggles out of our playful banter and creative comments, of which some may misinterpret as inappropriate. Drinks were rapidly served, and bills were divided accordingly. I've found many places when visiting with a party of 7 or more... Bills can get messed up. The Elvis platter, combo, dish, paten... Shit, I don't remember what it was called other than it had Elvis in the name. Was good as well as more than enough to feed one. I'll definitely be keeping this place in mind while visiting the area! read more

Wonderful food and margaritas. Watch the tortillas be made and get some dough for the kids to play with read more

Chuy's - Tex-Mex Near Me - Madeira, Ohio

We were seated quickly and then proceeded to sit at our table for 15 minutes with no one greeting us. I watched a server walk by us twice and 2 serves make eye contact with me. No one came to our table. Aftet 15 minutes we left. read more

Below subpar food... service was equivalent to quality of food. Kids were screaming, babies were crying. My boyfriend and I left frustrated and more than half our plate empty...enough said read more

Chips. Salsa. So many types of salsa. Guacamole. I could have made it my meal because it was so good and fresh and light! So to those watching calories- be ware of the trap because once you start you won't stop! Service was extremely friendly and the atmosphere was very fun. read more

Chuy's - Veggie Fajitas - Tex-Mex Near Me - Madeira, Ohio

I've been to Chuy's before, and it was always good, but it's been a few years. I met a friend there for dinner tonight. She had a beer, I asked for a Bloody Mary. Took quite awhile (10-15 minutes) to get my drink, and it was so spicy I couldn't drink it. Asked the waitress if they could make me a different one, she comes back and says all Bloody Marys are really spicy. No, they're not, I drink them at lest twice a month. I asked her to just bring me a beer, which took forever for her to understand. We both ordered nachos with guac and sour cream. Both orders came with out the sour cream and guac. We were almost done with our food when she finally brought them, but only gave us one. She looks at my friend and says "Oh, did you want some too?" Took another 10 minutes to get more. Nachos were just several big chips with some ground beef and cheese sprinkled on them, and then microwaved. So, mediocre food, drinks and service. Manager did take some off our check, but would have rather had a better experience, read more

BEST in Cincinnati. Everything was fresh and delicious. If you love Tex-Mex Chuys is a must!

Okay, the wait was about 45 minutes, which isn't the end of the world, but honestly, it's just tex-mex people! It's good, but not necessarily worth the 45 minute wait. The parking lot was also packed, which complicated things. They had no draft beer, which I found disappointing. My wife liked her margarita (it was one of the fancier ones, not the cheapest). Our server was socially awkward, and had the unfortunate distinction of being present when not needed, and absent when needed. I suspect that this may not be her calling in life. However, the food was tasty. I had a burrito that was huge (enough that I took half home for dinner). My wife had some kind of boom-boom chicken enchiladas. She liked them, but it was VERY spicy. She ate it all though. I got one of the more normal sauces on my burrito and it was tasty. read more

Damn good Tex-Mex chain. Fantastic margaritas. The bar is plastered with pictures of dogs. They have an Elvis shrine. Free nacho bar during happy hour is awesome. Fresh ingredients. The only issue I had was the Hatch sauce. I love heat. Love it. Heat without flavor though is just silly and that's what the house sauce is, flavorless hot sauce. Everything else is fantastic though. Great service and food. Little bit crowded due to the popularity but worth a visit. I'll be back. Again, can't say enough about the house margarita. read more