The staff at this location are beyond incompetent. They cannot read a simple message through their…read moreportal and get it right. They've made so many mistakes when simple routine instructions are spelled out simply, they either don't speak English, can't read, or are mentally disabled. They can't get any part of the prescriptions accurate, such as doses, insurance, or pharmacies. I've tried 8 times to get the right prescriptions sent to the right places, and they still can't get it right. They're standard answer: "It wasn't me." The medical assistants are not any better, and the doctors don't care. Find another location. Anywhere is better than here. Too bad if there's any good doctors here. The staff are incapable of managing anything once you leave the office.

Dr Ho does not listen or try to understand. In my opinion, he jumps to conclusions, is unkind and…read morejudgmental. He was not familiar with the medication I was taking. He waffled back and forth about the treatment plan. Finally he just ordered labs and sent me away. I felt worse when I left than when I went in. They have no problem taking your money though...

Dr. Lin has been my general doctor for about 3 years now. She is very personal, caring, and…read moreactually remembers little things about you. I am very picky when it comes to doctors/dentists (I went through about 4 doctors after I moved to Tucson before I met Dr. Lin!). She recommends natural remedies and suggestions. She's honest when it is needed (I had gained some weight (5-10lbs) and she suggested that I go back to my previous weight from the year before, for health reasons). I very much recommend Dr. Lin if you are in search of a personal and caring doctor. I am a young professional (late 20's), so I do not know how she treats kids or older adults, especially if you have more health problems than I do.

From the owner: Kaiser Permanente: Our mission is to keep you healthy. Under-one-roof convenience, 24-hour advice…read morenurse, and online access to manage your health - anytime.

Dr Martinez was my doctor for several years. But I believe he's gotten lazy or just doesn't care. I…read morewent to his PA for coughing and feeling horrible. She gave me Azithromiacin and took a chest xray. She told me he would see the results and contact me. The next day I saw the xray came back PNEUMONIA, BOTH LOWER LOBES. I assumed Dr Martinez would call me because I wasn't doing any better. I left a message, and I couldn't get a response from him.But a young, under qualified "assistant " i told me to let them know in three days if I didn't feel any better. Lucky for me, I knew something was terribly wrong, and then so we went immediately to the ER. The PNEUMONIA had set off SEVERE AFIB. My heart rate was 180 bpm for FIVE DAYS! EIGHT PEOPLE we're waiting on me in the ar trying to and they were working out those deep make sure I didn't die. Not ONE WORD from a Martinez!! I ended up with TWO CARDIOVERSIONS & have to wear a cardiovest for THREE MONTHS! I'm taking MANY DRUGS to let's try and keep my heart at a proper rhythm. I NOW HAVE HEART DAMAGE! Overall, I think Dr Martinez has gotten arrogant. He and his wife are involved in real estate investments. Maybe he should just skip being a doctor before someone not as lucky as me, DIES!

Dr. Martinez is amazing. He convinced me to quit smoking and has been there for me through multiple…read morehealth issues. I have to see a rheumatologist that is not very good. Martinez makes up for it by making sure I'm OK and helping me get PT. He has never argued with me or appeared not to listen. He has been very supportive and helpful.

This was very simple. I flew back from France and 3 people…read morebehind me were hacking on and off. I tested positive for Covid at home this am. So I came here to get a prescription for a five day course of meds. In and out 15 minutes. The Rx will be waiting at my preferred pharmacy. It will be a expensive Rx. At least 1600.00.

The Urgent Care is now owned by Northwest. I went there the lady at check in. Said that Northwest…read moretakes my insurance but the Doctor does not so I would have to pay the Doctor in full. Total crap on a platter. And they ate cheaters. Be careful with these new thieves.

We've been taking our baby to see Dr. Moher for the past year. Being first time parents we always…read morehave lots of questions and concerns during our visits. She's very thorough and takes her time to address our questions and concerns during our appointments. The office staff is always pleasant and courteous, and we've never had trouble scheduling appointments even for emergency sick visits.

I guess it all depends on the provider; T Lopez is such a good and caring NP. I also have been to…read morethe physical therapy with Ryan and both practitioners are very kind and very caring and very thorough. However, I will say I went to a different doctor because my original doctor moved out of state. Without saying the doctor's name I did not care for him at all. He basically had his own agenda, didn't listen or give eye contact. But I will say that Tisa is very caring, listens and gives you a thorough check up.

I'm updating my review of 6/27/23. All that I said then still applies. I want to notice two things…read more The referral process is hugely inefficient. I was bounced back and forth between the referring specialist, my PCP, and the specialty to which I was referred. As far as I can tell, the fault is not with Carelon. Kylee helped me wade through this miasma the other morning. Her warmth, patience, and willingness to help was amazing. Every person I meet at Carelon is warm and welcoming. Keep up the good work!

At Ars Nova (the actual name of the practice), you won't be treated like a number, a file or a…read moremedical billing code. In all my life I've never been to a practice where I feel this comfortable and cared for. Sure, we know doctors take the Hippocratic Oath but Dr Puca and Dottie Tucker, NP live by an additional code or rule that is evident in everything they do and say. They truly CARE about each and every patient. They aren't quick to prescribe prescription meds but would rather look to see if there is an alternative method to take care of a problem such as diet, exercise, etc.. I like that in a doctor when so many today seem to be controlled by pharmaceutical companies. I enjoy the overall vibe of the office as well. It's a bit zen and very comfortable.The office is actually located at 1925 W Orange Grove, Ste 207 (not on La Cholla and hasn't been for a few years).

Dr. Puca has been my primary care physician since I moved to Tucson 6 years ago. I really like his…read more"bedside manner" - very empathetic. He has been very thorough in my annual exams and did a great job finding an a condition I was unaware of just by feeling an inflammation. The reason I give him 4 stars instead of 5 is he does not always follow up with things as much as I'd like. I seem to have to take a pretty active role in pursuing treatment or therapy.