I had an awful experience with the receptionist at this office named Kayum. She spoke to me in an…read moreextremely rude and unprofessional way, even mocking me while I was on the phone. At one point, she told me that I'm "not as important as I think I am." I was shocked by how disrespectful and condescending she was. What's worse is that she completely prevents patients from being able to speak with the doctor, acting as a barrier instead of offering help. When I asked multiple times to speak with the doctor, she told me I wouldn't be speaking to him and that she didn't care. No patient should ever be treated like that. I would never want to give my business to someone who speaks to patients this way, and I absolutely do not recommend this office to anyone. I've since read other reviews that mention similar experiences--patients being banned for missed appointments and staff being unprofessional. It's concerning that Dr. Freeman allows this type of behavior to continue. Her erratic reaction only escalated after I said I would let the doctor know how rude she was. She told me again I couldn't speak to him unless I had an appointment. It honestly feels like the doctor may not even be aware of how she's treating patients. I truly hope the office addresses this issue and that Kayum gets the help and accountability she needs. I doubt I'll hear from the doctor personally, but I hope this review helps others be aware before scheduling.

I was recommended this place because I was told this facility understands firefighters, first…read moreresponders, and people that serve in the military. This establishment has provided me with the most unsatisfactory experience I have encountered in seeking their assistance. From the outset, I have encountered multiple challenges in attempting to schedule an appointment through their website. At the time, I did not have insurance coverage, which prevented me from completing the scheduling form. Furthermore, attempting to contact someone via phone was extremely infrequent, as no one would ever answer the phone or return my calls in any manner. Today, I was informed that I had been banned from the facility due to missing the new patient screening twice (as indicated on their website, this constitutes three offenses). Despite my persistent efforts to contact them, they denied any responsibility for the issues with their website or their failure to respond to customer inquiries after multiple calls. Given the potential for various technical or communication challenges, particularly for individuals with diverse abilities, it is concerning that they have adopted a strict and unforgiving policy that does not provide prospective patients with an opportunity to demonstrate their suitability for their services. Their failure to communicate effectively or answer phone calls when individuals have questions raises serious concerns. Additionally, their policy of denying benefits of the doubt to prospective patients without considering legitimate reasons for missed appointments undermines their professionalism and demonstrates a lack of empathy and understanding towards others. This behavior raises questions about the overall professionalism of the practice, especially when men's mental and physical health are their primary focus. It is disheartening to witness such a disregard for the well-being of individuals seeking care. Initially, I visited this establishment as a firefighter, having been recommended by a colleague. Regrettably, if you are deployed or experience an extended shift, this location may not provide the necessary assistance. At least have the professional courtesy to write someone "hey we banned you for this reason," call, leave a message. Some people have to drive very far to this location. And you wait until they walk in the door and register them on your tablet.

Dr. Darche is our MVP/hero of our first successful and recent pregnancy. Our baby boy was breech…read moreand she was able to successfully turn him at 36 weeks via ECV (basically turning him by pushing him from the outside). She's small but mighty and was a champ in turning the baby with confidence. She knew exactly what she was doing and because of her I was able to have a vaginal birth that we wanted. It didn't hurt as much as I thought it would. She also delivered our son - my water broke 60 hours before delivery and after 3.5 hours of pushing I had given up until Dr. Darche walked in and coached me to push. If she didn't walk in, I would've given up bc I knew she wasn't going to let me get away without pushing the baby out. She gave me the confidence and strength I needed to push the baby out and did a great job. She's skilled, caring and gets the job done. She's an efficient communicator and has high EQ. One thing I regret is not listening to her advice when I got admitted to the hospital to do the pitocin right away instead of the misoprostol. Then maybe I would've had a less painful and long birth (I had an infection and baby ended up in the NICU for antibiotics for 48 hours as a preventative measure). I had 5 rounds of miso before I dilated so it was a long process. Anyway, I would recommend her to everyone and if you have a breech baby or delivering at 1100 Van Ness, then you better pray that Dr. Darche is on duty! She's a big advocate on vaginal birth - when the others were suggesting c-sections bc our baby was breech and measuring too big (he was estimated to be over 9-10 pounds and ended up being only 8 pounds 5 ounces at full term - 3 days before his due date), Dr. Darche turned him around and coached me through delivery. Also, I liked her response to my question what if the baby turned breech again before delivery - she said she would turn him around again! My husband got a kick out of that statement and I like her confidence. CPMC is lucky to have Dr. Darche.

Excellent, caring and experienced doctor for routine and acute care. Her well honed judgment was…read moreaccurate. Trustworthy and took the time to explain next steps in detail.

We chose this place because they do home visits and it was convenient for my mother. The office…read moremanager is very rude. The doctor seems new at his job but is lazy & arrogant. Refused to give an hospice order for my dying mother because he said she was "not going to die in six months". She died 4 days later.

Dr Maxwell is an excellent doctor and his staff is consistently helpful, friendly and professional…read more Like many other reviews have mentioned Dr Maxwell takes time to listen to you and makes you feel valued. He is very through in describing your test/ lab results as well as explaining different treatment paths and why he thinks one path is the best. Recently I was out in a new medication and when I started having negative side effects I was able to message Dr Maxwell through their patient portal and he messaged me back the same day and had a new prescription ready for me soon after that. I can't recommend Dr Maxwell high enough!!!

Dr. Maxwell really goes above and beyond to help. He and his staff have also been very kind, funny…read moreand attentive. I called recently about a health concern and he was able to hold a video teleconference with me to check up on those concerns within a short time--I've never been able to get such a rapid response from a doctor, and with such ease. I would recommend going here, he listens and provides great input. They also have a patient portal you can go to on your own time to view your health documentation, as well as message them with any added questions or concerns.

I'm happy with Banner Medical. Appointment is typically…read moreright on time. Everyone is genuinely caring. I'm happy they are my care team.

As a Disabled Veteran, the Tucson VA struggles with maintaining Urology doctors and surgeons so I…read morewas outsourced to have surgery at Banner North with Dr. Kim in Urology. Dr. Kim, was, absolutely, WITHOUT a doubt a lifesaver! I literally can not thank the Banner University Surgical Team, Dr. Kim and Anesthesiologist, Jack and RN Amber- enough!! This was an amazing Team of PROFESSIONALS and I was in at 0530, and out by noon! Allow me to specifically recognize a few people here, the building and process. The Anesthesiologist: Jack was from the VA, and came in to greet me and speak to me about the entire process. His calmness, astute professional and caring demeanor was top-notch! You CAN NOT get a better Anesthesiologist IMO. When I came out of surgery, I literally felt like I took a quick nap, and was energized, non-drugged and felt the best I've ever had in the 14 surgeries I've endured in my life! Thank you Jack!; you really did an incredible job! The attending RN: Amber. What a sweetheart! Absolute golden personality, caring, graceful and funny! thank you Amber for your generous approach and humorous start to my day! Surgeon: Dr. Sunchin-Kim. Here, it has to be said, I CAN NOT recommend Dr. Kim, ENOUGH. He's straight to the point, extremely well versed in the HoLEP procedure and I remain, 100% approved of his care-taking and surgical process. I walked out of the hospital in less than 6 hours, with major surgery accomplished and felt amazing. I applaud you Dr. Kim for booking my procedure, and taking care of my issue prior to a cancerous outcome! The Building: Impeccably maintained, extremely clean and easy to find my surgical section. The surgical room is STATE OF THE ART, and not a single thing in short supply. The surgical room looked like something out of Star Trek in high-tech components and monitors! Thank you in the deepest sense to Banner University for Dr. Kim being on your docket for surgeons. 2 weeks post surgery, I stand firm in this assessment, Banner Surgery was a perfect experience for me! I absolutely, without worry highly recommend Banner for surgery in the Urology department! Much respect to the people that make this happen each and every day!

I hate Dr Popovici left her practice I absolutely loved and trusted her. Although she did leave…read moregreat PA's that will continue her great practice

Recently I was referred to Dr John Chen for Mohs surgery. I was diagnosed with basal skin cancer…read more How grateful I was for the referral because he is the best in his field. It was a long surgery as the tumor had been left untreated for some time due to the pandemic. He said it was the largest he had seen this year and Mohs is his specialty. His follow up care has been excellent. Thank you Dr. Chen. A Eyring

Run, don't walk, to see Dr. Clark. You'll never receive a better standard of care. Nutrition,…read moreexercise, health issues, supplements, all were addressed. Wonderful experience.

Dr. Clark practices intergratvie medicine, osteopathic manipulation, acupuncture, energy work, and…read moremore. She is an excellent doctor and intuitive healer. Impressive for someone trained in the western medical model. I usually look for a DO because I assume more open-mindedness and knowledge of non-medicinal physiological guidance. But Dr. Clark was still the first to ever probe with more personalized, targeted, holistic questions. She looks for actual improvements/changes during the billowy cloud of a treatment. Her attention and intention are an important part of what she does differently to affect a balanced change.

At Ars Nova (the actual name of the practice), you won't be treated like a number, a file or a…read moremedical billing code. In all my life I've never been to a practice where I feel this comfortable and cared for. Sure, we know doctors take the Hippocratic Oath but Dr Puca and Dottie Tucker, NP live by an additional code or rule that is evident in everything they do and say. They truly CARE about each and every patient. They aren't quick to prescribe prescription meds but would rather look to see if there is an alternative method to take care of a problem such as diet, exercise, etc.. I like that in a doctor when so many today seem to be controlled by pharmaceutical companies. I enjoy the overall vibe of the office as well. It's a bit zen and very comfortable.The office is actually located at 1925 W Orange Grove, Ste 207 (not on La Cholla and hasn't been for a few years).

Dr. Puca has been my primary care physician since I moved to Tucson 6 years ago. I really like his…read more"bedside manner" - very empathetic. He has been very thorough in my annual exams and did a great job finding an a condition I was unaware of just by feeling an inflammation. The reason I give him 4 stars instead of 5 is he does not always follow up with things as much as I'd like. I seem to have to take a pretty active role in pursuing treatment or therapy.