Dr James (I think he's an FNP but it is just habit for me to call my provider Dr) was thorough,…read morerespectful, and provides great medical care. My old Dr would make me book an appointment every 3 months to refill prescriptions. At men's vitality center they gave me 3 month prescriptions plus 3 refills, a whole year worth. Even if the per visit price is a little higher, it is still cheaper in the long run because they don't waste your time with unnecessary visits. I am having my hormone levels tested by them and may consider TRT (testosterone replacement therapy) if it is needed. I feel very comfortable with both the staff and Drs here and would highly recommend Men's Vitality Center to others. also, the Dr and staff went out of their way to make sure my appointment was free under my insurance paid annual checkup. So take other reviews with a grain of salt.

I visited this place in early January. It appears to be their policy to charge new patients--even…read moreinsured patients--the full cost of a visit ($260 at the time I went) regardless of the discount negotiated with your insurance. I was told that the difference would be refunded to me once they had an explanation of benefits from the insurer. After several weeks passed, I called and asked again about the refund of the difference (about $110 in my case): Would it be refunded to the credit card? Would it be held in account to apply against future visits? The woman I spoke to said that there is no one in the office who understands how the insurance discount works and they could not help me. No in the office understands how negotiated insurance discounts work! Their words. Instead, she suggested I email the owner of the business and gave me an email address. Okay, this is very strange, but fine, I emailed the owner. Three days have passed with no reply. I can't say I am surprised. I now suspect that this business intentionally over-charges new patients the full cost of a visit, despite insurance discounts, and simply hopes that customers will now bother to collect their refund. I will say, the nurse that saw me way very nice and seemed competent (I'll also mention I was not told when I booked the appointment that I'd be seeing a nurse; I specifically made an appointment to see Dr Evans) and that the staff I spoke to were polite. Unfortunately, that doesn't make up for their awful business practice. I will not be returning (as a patient) to this place.

I recently got a hearing exam here and had a really good experience. The exam was very in depth and…read morethey took there time explaining everything and answering my questions. I never felt rushed and they made me feel comfortable the whole time. The staff was really nice and the office was clean. Overall I'm glad I came here and would definitely recommend them to anyone needing a hearing exam.

I'm happy with Banner Medical. Appointment is typically…read moreright on time. Everyone is genuinely caring. I'm happy they are my care team.

I've had mostly great experiences at this urgent care. Previously come in for chest pain, coughs,…read moreor food poisoning, so can't speak on other cases. The NP or PA's I've seen were able to solve the cases and prescribe medications to the CVS pharmacy close by, was able to pick up within an hour usually. Do make an appointment if you can! Even if you make an appointment you maybe be seen late, but still sooner than not having one. Also check with your insurance what the co-pay is prior if possible as well.

I was put into a patient room for over an hour and a half with absolutely nobody checking in with…read moreme in the room during that time. Once a nurse did come in, I start explaining my symptoms, and she started LOOKING THEM UP ON CHAT GPT!!!!!!!!!! She blatantly pulled out her phone and started typing in front of me while I was describing my symptoms, and made the mistake of letting me get a glimpse of her phone. Lo and behold, chat GPT was attempting to be my doctor that day, while she sat there clueless.

I would agree with previous one star reviews for Dr. Smith. I was assigned to see him as my PCP…read morewas unavailable, which appears to be typical for this office. Unfortunately, my previous doctor moved on to another practice and since then have had issues with Optum. Dr. Smith did not even touch me with little eye contact and spent the visit typing on the computer. First thing he said when entering the exam room was "Have I seen you before?" That was the first red flag. Would never recommend him to anyone. Optum appears to be corporate medicine at its worst. Looking for a new provider.

I have had nothing but excellent experiences in the three years that I have been seeing my primary…read morecare physician at the Optum clinic on Grant Road. Dr. Cassandra Ballantyne and her assistant have been friendly, respectful, and thorough in listening to my concerns and reviewing my lab work and chronic healthcare needs. I would highly recommend Dr. Ballantyne, and the entire facility appears to be well-run and clean with up-to-date technology.

Our experience two days ago was not quite as stellar, for the first several hours, as on previous…read morevisits, but the hospital is undergoing some major reconstruction, apparently, so we made allowances for that. I went in because a cyst had ruptured behind my knee and I was unable to put weight on that leg. Various tests were done. Then, while we waited for reports, I passed out. We were seated in a hallway, and my husband tried to revive me. He couldn't leave me, for fear I would fall out of my chair. Thankfully, a nurse soon came up; she tried to revive me, and when I did not respond, she moved quickly to get me into a room. No heart attack, but an artery had flattened, and my BP was extremely low. Dr. Joshua Paree was there, and my husband was very impressed with him. He moved quickly, knew exactly what he needed to do and did it. I began to come around while they were working to stabilize me. I received the excellent care I have come to associate with TMC, and I am very grateful. So many nurses, but I remember names of only two: Jenny and Miguel. But all of them were so efficient and so kind.

TMC's customer service has been incredibly frustrating. I tried to schedule my second shingles…read morevaccine, only to discover that it can't be done through the MyChart app. The app instructs you to call, but the phone number listed there is incorrect, so we had to search online for the correct number. When we finally called, the recording said they were short-staffed and suggested sending a message through MyChart instead. We chose to stay on the line (because how do you schedule an appointment in an email), and after one full hour, we still hadn't moved up in the queue. Scheduling a simple vaccine shouldn't be this difficult. It's disappointing that accessing basic healthcare services requires this much time and effort. This experience has left me questioning the level of customer service and health care TMC provides.

She's a horrible doctor! If you're looking for a kind, compassionate, respectful doctor that…read moreactually listens to you then I definitely wouldn't recommend her. If I could give her negative stars, I would! You can blatantly tell she doesn't genuinely care for your wellbeing! Awful that a person goes to school for all those years to help people but they end up neglecting them instead!

I was in search of a new family doctor. I needed to see someone quickly due to having many…read moresymptoms. I was seen within minutes of my appointment. Her assistant was amazing...professional and listened to my concerns. Dr Williams listened to ALL of my concerns and addressed them immediately. She sent me for testing and after receiving 2 scans, she called me personally to give me the results the following morning of both...even before I had access to the reports. She's been the BEST family doctor I've ever been to in 53 years. I've never posted a review, but she is deserving of this one.

Came here with a friend for sinuses. Walked in and we just…read morehad to scan a QR to check in. It was about 25 min of a wait time to be in Maude the room. The Dr came in and explained thoroughly and she was very nice and professional. So she prescribed medication to help the sinuses.

The doctor did not write my prescription correct I had to to go and forth to get it right finally…read morethe third time the pharmacy told him what write. Nightmare took 2 plus hours getting the doctor error corrected. Really sucked bad when you are in pain

I brought a family member to their appointment. The location was not convenient, long drive, but it…read morewas the earliest appointment available for a new and concerning condition. We arrived 5 minutes late, as confirmed by looking at the clock on the office wall. We waited for a while in line at the reception. We were then told that we were checked in, and just needed to take a seat and wait to be called. After waiting for more time, someone came out and got the patient information again (the information already given at the reception desk). More waiting. Then this person came back and said that because we were five minutes late, the doctor left. This was mid-afternoon. Family member was told to reschedule, earliest possible being 10 days later. Really odd, and difficult to lend credence to this excuse. Very bad experience.

Dr Katie Artz Highly Recommended !…read more 2 office visits , seen on or before the appointment time , rare in this industry . Local student at Sabino hs grad , San Diego State Spanish & chemistry playing division 1 soccer , masters Az State, U of Az medical school graduate. The room has several framed accolades honoring Dr.Artz ( breast cancer surgery , Top Dr of the year , & bright cheerful art in exam room making you comfortable that you know under trusted care . Having a successful ,stress free surgery w her & the team at Carondelet St Joseph hospital , grateful . The Wilmot office very coveys this also , supportive , accessible , and importantly are not only experienced but seem cheerful and enjoy working together . Trust Dr Artz and the Carondelet Surgery team . Office on east side of building e off wilmot s of Costco .

Dr. Son and her staff, Tiana, Danielle, and Melva, provided great care for me during my recent…read morevisit. Dr. Son removed a melanoma fro my back and a fatty lump from my arm. She expertly delivered the numbing agent so I had little pain and completed the procedures in less than an hour. They were kind, positive , and informative.