Our family has been w/ this practice 25 years! Have seen Dr. Doner, the originating partner, now…read moredeceased, Dr. Garcia, retired, and for the last four years, Dr. Tyson Polley, DO,. He attended Ironwood HS at the same time as my kids and med school in Phoenix, so he knows the area. Never seen a DO before. The only difference: he isn't one to prescribe antibiotics freely-he often discusses alternatives, if any. He also discusses medication cost- and whether ins. will cover them. Never had a doc do this-really appreciate his unrushed, personal care. On Dr. Doner's death, my husband switched to Dr. Donevant-and I consider he and NP Aracelis "Sully" Von Rueden saved my husband's life by exerting themselves to find a cardiologist who could see him same day! Willingly took my elderly, near deaf mother into a then closed practice, so she could see the same doctor as myself and NP, Von Rueden-who was so sweet and compassionate. Willing to talk loudly(!) so mom wouldn't feel excluded, during the last stages of her life. Have absolutely no complaints on the care here. There seems to be an almost constant change in the front desk and the PA's-I don't know the reason. It's a very busy practice. Sometimes, one waits for 30 minutes or more. When this occurs, i mention this to the front desk and am usually called next. No rudeness! As with any doctors, one has to be self-aware; speak up in own or loved one's behalf. As a family, we have chronic conditions that require long-term/complicated care. Thanks to OVFP-we've survived!

There is an absolute lack of customer service, no one on the phones, or front desk cares, and…read moreyou'll rarely receive a call back if you request one. Been going here for years and its gone down hill ever since Covid. Its supposed to be a family practice but everyone there treats it like a corporate job, 9 to 5.

Dr. Lokale is amazing, but the staff & billing are incompetent. My husband & I called last October…read morewhen switching to Cigna & were assured 3 separate times they would accept our plan. I scheduled for myself in Feb & my daughter in June. Staff told me told to bring her to my appt. I provided my new insurance card & was reassured again at the counter that Dr. Lokale hadn't been loaded into the system yet. 30 days later we received a $700 bill becasue Dr. Lokale is "out of network". They refuse to take any responsiblity in their error & stated that pateints are always told to "check with their carrier before scheduling". No one ever said that and they assured us they were being loaded into the network. Their own website states they handle insurance billing. I wrote a letter to Dr. Lokale explaining why we are having to leave his care, but they refuse to deliver it to him. When I had shingles I called for an appointment , got in 6 weeks later when hey had gone away. Dr. Lokale asked why I didn't come see him sooner and asked if I told the staff I had shingles. I said yes and eve left a message with the PA, he seemed surpirsed. Every appointment takes months to get in to see anyone. Had a growth in my cervic & took 18 months to get an appointment with an OBGYN to read the sonogram report that Dr. Lokale had ordered the year prior. That's how badly it's administered. If your health is important to you, run away from this practice! The doctors are being underserved by their staff.

They don't seem to care about details when doing paperwork for prior authorizations or referrals…read more I have been without a medication for a month now because they just can't do the prior authorization correctly even when the person from the insurance company is on the phone with them telling them how to do it. This office is on Cotaro rd. I was notified that a referral was done incorrectly as well for a surgery so now that's been delayed. Avoid this office. They are too busy gossiping to do their jobs correctly.

I had a colonoscopy at Oro Valley Hospital. The procedure was done by Dr. Michelle Dodman…read more I was relieved that all went so well. The staff at the OV Hospital were all great. Special thanks to Tori, Sammy, Kelly V. RN, Luke, and Anesthesiologist Mutnele. Also, staff at Dr. Dodman's office, Tricia, Assistant Barbara, and of course Dr. Dodman. Dr, Dodman was so patient and kind to me. She walked into the procedure room with a big smile on her face and just made me very comfortable. What a great group of people who just made it a great experience. Thanks again and big kudos to all. Stephen

Doctor turnover is frequent. Scheduling is difficult. You'll be rushed through appointments. They…read moredo not have time to really listen. I am looking for a PCP for the fourth time due to turnover. It must be a dreadful organization to work for.

I have been with Dr. Yim for 2 years now and find him to be very concerned about health good or…read moreneeding to address issues. The first visit I had he went over my medical history before seeing me. At our visit he asked me a lot of questions. That impressed me. He is kind and very caring. I highly recommend Dr. Yim. I like his office staff. They are very efficient and try to accommodate your needs. All in all this office is great.

I've been a patient of Dr. Yim's for more than 10 years, and he is so conscientious and caring, my…read morewife now sees him. His speed and accuracy of diagnoses is startling, and his compassion exceeds the norm for the profession with calls to patients' home, and taking extra time with office visits to address the patient's concern. I recommended him and his staff to a new neighbor several years ago, and have heard nothing but good things from her patient-doctor relationship.

My first experience with medical acupuncture was much more enjoyable than I had imagined. Dr…read more Patricia Petralba made me comfortable throughout my entire appointment. I loved the beautifully organized space. I'm excited to continue scheduling and improve my mental and physical health.

My wife has been suffering from perimenopausal health issues for years. We have seen numerous…read moredoctors who provided little or no help. They prescribed medications for symptoms that did not work and never addressed the root cause of the problem. We went to Dr. Patti in desperation. Five months later my wife is cured. No more medications. No more sickness. My wife feels like Dr. Petralba gave her her life back. Dr. Patti spends time with her patients and gets to the root of the problem. She used a combination of conventional medication, diet change, lifestyle change, and accupuncture to get my wife where she is today. My daughter sees Dr. P. also and we expect more great results. This is how medicine should be practiced everywhere. Dr. Patti cares about her patients and figures out what the real problem is. She's honest about what you need to do to fix your own health instead of relying on band-aids that only cover up the problem. She inspired us all to take charge of our wellness.

She's Aaaaaa Amazing! Just moved here to help my parents and was taking them to another Dr- which I…read moredidn't mind- his personality was a bit bland, but he kinda scolded them. Awwwwee man!! You should have ask me first. So now I'm stuck- they need maintenance medicine, but absolutely refuses to step through there others Dr office. We are blessed, after about 3 months and I still couldn't even say his name- well one of their closest friend- Thank you Merilee- talked to Dr D- and finally got a dr to take new patients, especially my two!! She's not that fastest dr- not that it took long. Snowbirds ya know. She was incredibly patient, asking questions but you know she's analyzing everything- They Love her- and when Mom found out her husband is Fireman-- well that's all it took!! It's love- so thank you Dr D, Megan and all the girls who make it run smoothly

Dr. Goshorn is the most compassionate, knowledgeable family doctor. Our family feels blessed to…read morehave her as our physician and we love her support staff, too. They are so helpful with coordinating our medical care. Challenges can mount with being a special needs family, but we trust our medical team to help us make good choices. Appointments never feel rushed, the portal works great and we find everything a good experience from scheduling to medical care. So happy we are in wonderful hands and we hope to be with Dr. Goshorn for a very long time. Thank you.

I hate Dr Popovici left her practice I absolutely loved and trusted her. Although she did leave…read moregreat PA's that will continue her great practice

Dr. Lin has been my general doctor for about 3 years now. She is very personal, caring, and…read moreactually remembers little things about you. I am very picky when it comes to doctors/dentists (I went through about 4 doctors after I moved to Tucson before I met Dr. Lin!). She recommends natural remedies and suggestions. She's honest when it is needed (I had gained some weight (5-10lbs) and she suggested that I go back to my previous weight from the year before, for health reasons). I very much recommend Dr. Lin if you are in search of a personal and caring doctor. I am a young professional (late 20's), so I do not know how she treats kids or older adults, especially if you have more health problems than I do.

From the owner: Kaiser Permanente: Our mission is to keep you healthy. Under-one-roof convenience, 24-hour advice…read morenurse, and online access to manage your health - anytime.