Back again to se Dr. Reddy. This is a consult to determine whether or not to do a procedure. I'm early today. It is possible that Stress has a big impact on me. I think My personal stress is lower since the Paris Incident in June when my wife had a medical situation and I had to fly overnight to rescue her. That ended up being a week. 90 days Post, she's better. But we ll see what he determines this round. Update from yesterday and the Echo Scan. I'm not fine but it is not serious enough for a procedure. He will Use this and the previous scan to set a bar and do all this again in 6 months. If that is good then we can check it annually the same way. PVCs are what I have and they add extra heart beats. Some people feel the activity or effects. I don't. So back to normal, back to the gym for resistance training. Start travel plans again. Pretty good day really. ... read more

What a bunch of imbeciles! 3 years of doctors appointments, multiple ekg's, echocardiograms, wearing a holter heart monitor for months, spending thousands of dollars, and taking many days off work to make appointments only to be diagnosed with "I don't know what is wrong"? Then I wanted everything transferred to a new cardiologist for a second opinion and after waiting 4 months they never faxed any information to my new doctor. I've give this place no stars if I could. read more

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Pima Heart, Orange grove staff are amazing. What is more important than our heart? Dr Ajay Tulli and his assistants are excellent. They recently just saved my life by giving me a Pacemaker that has made all the difference in the world. I have my energy back. This is a large company of doctors that really know their stuff and care about you. I have gone here for 9 years and never had a bad experience. read more

I waited 55 minutes on hold to cancel an appointment. Stay clear of these fools because they obviously don't care about their patients. To pay for an efficient phone system they'd have to cut into their dues at the Tucson Country Club, their BMW payments, and contributions to MAGA. read more

I wasn't able to choose which doctor I wanted to see. I was scheduled with doctor Mukkesh and we have issues with communication. Some doctors have a God complex that they're too good. I ended up in the hospital and now I am having issues to get an appointment. I wanted to switch to another doctor. Doctor Bejerano said no so I tried to schedule an appointment with doctor Tuli. Same thing. He refused and neither one gave an explanation. Now if I have a heart attack, I won't have a doctor. Stay away from Pima Heart. read more

My cardiologist is the best and so is the staff. I would give them 5 stars. The billing system is broken and I would not even give them a star. It is almost fraudulent in what I have experienced. I paid for my procedure on the day I had it in full. 3 month later received a bill for the same amount. I should have received a receipt. Luckily, I have the mental sharpness to double check my transactions before i sent in another large payment in the 1000s. Many seniors, I fear, maybe paying their payments twice. Very troubling. I also had to fight for a $200 double charge for an extra copay. After multiple calls and hours, I was reimbursed my overcharge but only $187. Go figure. Then 5 days after I was reimbursed I receive a new bill via email and text for $187. What the hell. Do better Pima billing . I would hate to see criminal investigations towards your practice. read more

Horrible customer service. A woman named Judith is so condescending and rude I am shocked they let her talk to humans. When we need a cardiologist we are already feeling ill and terrified. To have to talk to this person is just adding insult to injury. read more

They use Cat scans for heart issues which are historically bad. My doctor on a few occasions changed his mind and then changed his prognosis again. He set a second follow up and forget why he set it. I ask for a specific 2nd opinion, and all he did was copy another doctors. very fast to say take statins yet that was not the problem. They were recommended yet fell on their face. read more

Surgeons are great, but phone calls are rarely ever returned. Billed incorrectly 4 months ago and got no action. Calls to billing often have 1 hour or longer hold times. While we got great care; the office is terrible. Wish we had gone elsewhere. In fact, all 5 of our doctors when discussing Pima Heart suggested going elsewhere because of office failures. read more

Really, what the hell is going on in there? From the front person, who couldn't distinguish between my first and last names, to the nurse who put in front of me a paper saying they were going to charge me $200 for missing my appointment, to the fake doctor who wouldn't tell me what was wrong, but ordered a test that was $300 MY END. HUH? Gee, thanks. read more

1 lady from the front desk was very nice and welcoming, however the other one on the left was extremely rude. Would not recommend! And my dad will 100% be going else where. read more

Pima Heart and Vascular has taken care of my mother and have been my provider as well. The scheduling has been consistently horrible and waits to be seen can be very long with the staff updating patients of extended wait times with offers to reschedule anyone who doesn't want to wait . My recent experience started in Dec of 25 when I used the online system to message my provider due to high BP issues and intermittent chest tightening. After being ignored for weeks my PC send me to a new cardiologist (urgent request) still with Pima Heart but another location (the end of Jan 2026). He had me set up to do a follow up test and it took the office until July to call and schedule. I finally got my test scheduled and they canceled the day before because I didn't have authorization. When I asked how long ago they submitted for authorization they said they didn't know. It turns out they didn't submit to my insurance until the day before my test so now I wait... again. August 2026 if everything works out... 8 months. I could not recommend ~ read more

Attention Cardio Patients If you are a patient of Pima Heart & Vascular and you can get out of bed, I highly recommend that you RUN, don't walk, to another cardiologist ASAP. I have not been seen by a cardiologist at Pima for almost TWO years as they have passed me down to a PA for all my appointments. Pima Heart recommended that I take a "heart therapy" program that they offer and I told them I already have an existing gym membership and I'm on an exercise program / schedule. Shortly thereafter, I received a call from their online vendor Ricora who told me that I was referred to them for their heart therapy program online. I told Ricora the same story, that I had a gym membership and was on an exercise program but if their heart therapy program didn't cost me anything, I would try it out. Ricora assured me that it shouldn't cost me anything. Their online aerobics instructor was in her 20's and although I am 70, I tried to keep up with her. They then had us check our heart rate at which point the instructors told me that I should go directly to the ER as my rate was 220/110. I told Ricora that I didn't want to do any more of their strenuous aerobics as I had my own exercise program. I then received a bill from Pima Heart for $283 and I told Pima Heart that their vendor, Ricora, said that I wouldn't have to pay anything for the program. Despite this, Pima Heart has continued to harass me for payment knowing full well that I've had a heart attack, several heart procedures and several TIA's (mini-srokes). Pima Heart obviously doesn't care about their patients health, they just care about how much money they can squeeze out of Medicare, the insurance and their patients. The cardiologists at Pima Heart will soon have an eternity's worth of heartless patients in Hell to tend to, without pay. According to an internet search on vitals.com, there are ~286 cardiologists in Tucson and ~899 in Phoenix. I am certain that you can find a good cardiologist that cares about their patients rather than harassing them for money when the patient was originally told they wouldn't have to pay anything for "heart therapy" aerobics online. read more

Negative X 6 First no response to providers referral so resubmitted. 2. Appointment call to set up first appt. No instructions except time/date/address 3. Arrived and told I should not have had coffee and be wearing comp socks prior to scan yet I was not forewarned and thought 1st visit was a consultation 4. Brief scan of a couple swipes per leg 5. informed no doc on premises 6. Follow up appt sched and location the same confirmed 7. Upon 2nd arrival informed NOT @ this location but accross the street on 2nd fl w/elevator as I use a walker 7. confirmed they would call to let them know I was on my way on foot 8. arrived and was DENIED seeing doc as I was LATE and had not filled out 'new patient paperwork'. I explained I arrived at time but where I was TOLD to be and aheads up call to her was promised 9. Receptionist argued I 'should' have arrived early or filled out paperwork for new pt online. 10. First available after noon 28 days out. All this as an elder on a walker having obvious breathig, walking trbl. Note: should read X10 but unable to edit for some reason, read more

First impression starts at check-in the and this is where it all fell apart. I was rushed and frustrated and the front desk decided to be inappropriate and unprofessional by throwing my ID and med card at me. they Need to fire her and she needs to find a better job more suited because people have no choice to come here and if the front desk decides to be unprofessional and management does nothing maybe we should share better doctors so people know they have better choices. Tucson get rid of people that don't really do their job read more

We went to the establishment last year and they made a follow up appointment for March 2026. My husband gets a Echo every year and I have a implant in my chest for my heart. So we go on our day they scheduled us for and get told the Cardiologist left last November so they only have one that only works on Mondays, and we can't be seen till August or September. !!! We never received no phone call or notice that he had left. So, we waisted our time and money driving there. Will not be going back there at all read more

Always on time and the staff are friendly and helpful. Can't say enough about Dr. Waggoner.

Worse Customer Service "ever" extremely long hold times when calling the office (sometimes an hour or more), had to call 3 times and did not solve a very simple task to send lab orders and they lie about it they told me it was sent and did not happen. Got to my lab apointment and lab order was not there! Even went to Dr location to get it becuase last time it was not sent and Went to dr location took to get the lab order and front desk on a bad mood, she did help but people never came out from Office took to long and left. * Disorganized administration: You call and no one can solve anything they send you from one call to another or back up calls and people that answer sometimes on a bad mood. Definetly time consuming dont have respect for patients time, and you are on their hands. I never had an experience so frustating like this. Well lack of support from stuff read more

Worst possible staff. Not able to manage a schedule. Twice have they forgot about our appointment, never took accountability. Just couldn't find a heart monitor. DO NOT SCHEDULE AN APPT. SAVE YOURSELF SEVERAL HEADACHES read more

Read the other one star reviews to know what to expect. I was told my follow up was for high blood pressure when I have very low. I told them when I called back it was for my racing heart rate. Unfortunately, due to weather and construction I was 15 minutes late and had to reschedule with two other patients who came long distances. I asked for this policy in writing which they are looking for now. The apathy and indifference is shocking with the staff I interacted. The doctors are fantastic and I assume they see a disconnect, Hopefully, some customer service classes would help from the adm . read more

Arrogant, don't go there if you seek Vascular help. This my second time trying, my primary referred them. I won't go back!

Leave phone messages about adjusting medication only to have someone else call me back and take another message to say they're going to send it to the doctor. And then never hearing anything from the doctor. So now I'm sitting here wondering should I call again tomorrow . read more

Don't waste your time. No follow through, no replies. No personal service, waiting for anyone to answer the phone is a nightmare, and forget about follow up we have been waiting 5 days for a follow up, no responce. Example the other day I called waited 10 min. on hold. called back 18 min. on hold someone answered, took my information, put me on hold waited another 17 min. someone else answered the phone, they said no info from previous person who answered the call. Was told it could take another 24-48 hours for a reply. Its been 24 hours but it is also Friday, no reply. According to them 4 days after test, test results still had not been reviewed by the doctor. Best to go elsewhere, but requesting records, after trial and error with this office, we found out you will have to call before 1:30 pm CST because an East cost office handles the records. Only to find out after wasting another day, you can simply go to the Medicorp.net website that the Pima Heart & Vascular staff does not tell you. Who knows how the Dr. is, we only met him once. And 2nd appointment for stress test could not be done because the Technician did not come to work. They rescheduled for 6 weeks later. In fact I am on hold already for 12 min right now to follow up again if the Dr. has even responded to their own medical assistants message of the test results, that she took the info on 5 days ago, then followed up 5 days ago, yet nothing. Wow 15 min. the phone was answered. They are going to check into this right now. So on hold again. I asked her is this normal proceedure for this office to not get a call back after 5 days And Even 2 days ago after speaking to the MA... no follow up from that either. Her reply - let me check, so far it has been 15 min. She came back on the line, I told her this is rediculous, come to find out, she works for a 3rd party call service, does not even work in the office. So when you call it depends on if the office will answer or their 3rd party company, all they will do is try to send an email to the Doctors medical assistant. read more

Do not use these clowns! They did an ekg incorrectly and charged me $136.62. I have been trying to dispute this for 9 months by phone (including the Philippines) and even went to their office at 5150 E. Glenn to speak with someone. Still no resolution, Worse even, now I've given up and decided to pay the bill so my credit rating won't be affected, and I still can't pay my bill!! That is still another story. DO NOT TRUST YOUR HEART TO THESE CLOWNS! read more

I've been a patient for Doctor Meyer for approximately 16 years he is the nastiest person I've ever met I don't know what's wrong with him he likes to belittle people I'm sick and tired of him and I dropped him today he's got a big mouth and he never follows through on what he says he's going to do. read more

First of all, Dr. Maki, is a prince among men. He is personable, he listens, he is caring, and he is SO professional. However, I wouldn't give you a plug nickel for his office staff at that Eastside office! We had made an appointment A YEAR IN ADVANCE to have an ultrasound carotid study on my spouse. As we were walking up to the counter for that first appointment, the staff said, "Oh, we just tried to call you so you wouldn't drive all the way over here...we don't have a vascular ultrasound tech here today. You'll have to reschedule. So, we made a second appointment (that took 5 weeks to get). THE DAY BEFORE that appointment, we got a voicemail that once again, they didn't have a vascular ultrasound tech at that location and we would have to reschedule. REALLY? If you can't be more organized to have some kind of scheduling schematic to allow you to make certain types of exams at SOME LOCATION, then shame on you! We gave up on trying to schedule that exam, and planned to just ask Dr. Maki at the next appointment for a paper order so that we could get the exam done at some other imaging organization that is able to ACTUALLY PERFORM the exam. However, a week before that appointment with Dr. Maki, we got a call from the office saying that we would have to reschedule the appointment with Dr. Maki because we had not had the ultrasound done. Wow. I called back and told them that we would just find another cardiologist's office who had their shit together. SAD - we are going to highly miss Dr. Maki!!!!!! read more

They do Not Call You Back So I will go else where I had a Plavix question and Not a call Back I called twice & emailed on there site So Screw You !!! read more

"You need us more than we need you." A place where quantity matters, not quality. Prepare to be rushed right through. I have had a deep vein thrombosis (blood clot) in my calf, but despite my mentioning it, they never addressed it or prescribed for it. They are in too much of a hurry to bother with pesky details. 01/15/24 The doctor at TMC who confirmed another clot in my calf berated me - yes me - for not being on a blood thinner. He didn't believe Dr. K. would be so negligent.. Dr. K. had told me about his "wonderful" assistant that I could reach out to her anytime to get a message to him. Bunk. Calling them is one of Dantes' circles (or two) of Hell. Don't even try to explain who or what you need. Just get your number and wait in line. If you die, you die. It just shortens the time others have to wait to be processed. read more

After waiting months for a prescribed heart monitor, my husband went to his appointment only to find the only person there was a receptionist, who put a sign up while she took us in the back and had him remove his shirt to stick on the heart monitor. This person was friendly enough but seemed poorly qualified. She didn't bother to check his blood pressure, even though that is his main issue and it is a heart clinic. She gave him a plastic bag and told him there was a charger that he shouldn't need and stickers should the other ones come off. She did not tell him how the monitor works. She did not tell him he was to push a button when he felt something. Perhaps she didn't know how it worked herself, but it is does not inspire confidence having a receptionist install a heart monitor. She said it's quite common to wait several months for a heart monitor, that the company simply doesn't supply them with enough for the community. Supposedly a person gets better service if the doctor asks for expedience. Good luck with this place, if you don't have a choice. I'd go to the Tucson location instead if you have to stay with this company. We won't. read more

Had an appointment schedule and they called me 2hrs before to cancel because a machine broke. I figured that's reasonable and they told me they'd get me in the next day. So I request time off work and drive to my appointment only to be told they can't do it today. They supposedly lost my appointment in the system somehow and would have to schedule me for next week. The receptionist was pretty rude about it and didn't have much of an explanation for me. So now I have 3 days I've requested time off work and change my diet for, all just for 1 appointment. Absolutely terrible. read more

Husband is with VA and he has been seeing Dr. Menenses for almost 5 years. Got out of hospital 7/14/25 and needed post hospital checkup. Couldn't get appointment until today, 7/30. We had tried calling to see about call back on medication hospital took my husband off and no call backs and terminal hold. At appointment today he was told he was being fired as a patient since staff did not like his questions or attitude. This is after ekg, blood pressure and weight taken. Would not do exam nor discuss medication. Also said their office does not do call backs, but that their system showed no calls from us since June. Cell phone logs show differently. Very poor care for a person with acute heart failure and body swelling. read more

They have 3rd party billing that sounds like its in Pakastan...will bill you for procedures then bill you again for the same procedure claiming the money was used in another procedure they never billed you for. On line check in for appts....even if you walk in they will not check you in..make you go online right in front of them, No billing at any locations will not help with any billing issues...had to go to the corporate office to get it fixed. read more

This is the second time I have tried to get in communication in 6 months. In April I couldn't get anyone to call me back about my blood thinner for 3 weeks. It was stopped due to an ER visit for bleeding and I had to keep calling back for 3 weeks because no one called me back. Now I was told I need my aortic valve replaced. I called 4 times last week, no call back. I asked who the practice manager was and she doesn't work at that building and you need to call to another building and no we can't transfer you because we don't know her phone number. Every time I call I'm on hold for 20 min until I push #2 and someone can call me back in 2 hours to find out why I am calling, but nothing happens - just take another message. Claudia Rasnake- this is not a satisfactory customer experience, listening for 20 min how Pima Heart is the largest cardiology group in southern Arizona and your office staff can't call back for 3 weeks. This is not medical care, this is medical malpractice! I'm going to Phoenix because I can get patient care faster than at your clinic. read more

Dr. Nader Makki is my cardiologist and a great one. His staff however is a nightmare. Dr. Makki has always encouraged me to let him know if I needed anything. Twice now I have made multiple calls to schedule an in-between checkups appointment by phone and email and have never reached anyone. After I suffered a venous bleed serious enough to require EMT response, I made an appointment with Debra Jackley, the vascular specialist with Dr. Makki's group. I arrived on time, checked in and after waiting half an hour, inquired how long it would be. The receptionist flew around and 8 minutes later had someone perform an intake who said Jackley would be there shortly. I waited another half hour: no one showed up, nor was any sort of update or contact made with me at all. As I said., Dr. Makki is terrific but considering that his staff may cause you harm and/or injury through their lack of standards, consider carefully before you make an appointment (if you can get through). read more

Do not go to Pima Heart. First, Dr Torito is absolutely the most rude and condescending doctor I have ever encountered. I worked in the medical field for many years and worked with 100's of doctors. Torito is the worst. Most of the front office staff is horrible also. I'm sure they hate their jobs. When you call them, the hold times are unacceptable. At least 40 minutes just to get through. The manager on site has changed at least 3 times in 6 months, just when you think you're getting your problem resolved, the manager changes and you start all over again. The billing department has no clue what they are doing and bill you for services you did not have. If you don't have serious heart issues when you're first seen, you will by the time you get finished dealing with them. Steer clear of this place. read more

I'm a retired medical professional. I've seen Dr Tuli on multiple occasions. Most recently, for shortness of breath and angina. He did multiple tests. He told me my treadmill had "no red flags". (I later learned it was abnormal and suggested ischemia and abnormal BP.) He said the nuclear study was either normal or showed multi-vessel disease. He cancelled the first heart cath after insurance denied it. He didn't advocate w insurance to my knowledge re approval. It took 4 mos from onset of symptoms to get a cath. During this time I experienced severe limitation of my activity due to the shortness of breath and angina. He said there was no evidence of vascular disease. I asked him re: testing for cardiac microvascular disease/dysfunction (CMD) which occurs mostly in women w my risk factors. He stated there were no tests for it. I then asked if CMD was just treated empirically. He stated "there aren't any treatments". He was often dismissive of my concerns at appointments. I overheard him telling a med student at my initial appt re the shortness of breath that he didn't think anything was wrong, but he'd do a treadmill to reassure me. When I asked if he was speaking about my case, he appeared flustered, but denied I was the patient he was discussing. He never told me that treadmill was abnormal. Fortunately, because of my medical background, I had done some review of readily available medical articles. CMD has been identified since the 1990's. Dr Tuli's statements directly contradicted what is stated in the literature. Since he is a Board Certified Cardiologist, this both surprised and disappointed me. Dr Tuli said since there were no cardiac issues I should just follow up with my PCP, which I did. Unfortunately Dr Tuli's report led my PCP and pulmonologist to also believe that I had no significant cardiac disease. Dr Tuli suggested that my symptoms were simply due to anxiety and somatization. I located a highly trained (Mayo) cardiologist who specializes in CMD. Fortunately he was located in Tucson (Banner UMC). He validated what I had found in my research, and was puzzled at Dr Tuli's assessment and comments re CMD. He did a repeat catherization (this was almost 7 mos after onset of symptoms). It included reactivity testing. This testing demonstrated that my angina and shortness of breath were due to severe cardiac vasospasm of the major cardiac arteries (80%+). Appropriate treatment has been initiated. Unfortunately I lost over 6 mos of quality of life, and went through significant stress because my symptoms were dismissed by Dr Tuli. Over 50% of standard left heart catherizations are "normal". A significant number of those patients with angina have CMD. This is especially true in women. CMD is a significant problem. Most patients with it go on the have heart attacks or heart failure within 5 years. A cardiologist should know this. If not able to do the reactivity testing, then the patient should be referred to a specialist who does. I am truly puzzled re Dr Tuli's attitude and care, as are other physicians who have cared for me. I do not recommend Dr Tuli for cardiovascular care. read more

Horrible, Horrible, customer service! I'm a Registered Nurse and don't understand how this facility can take care of their patients this way! My brother and sister in law both have very EXTENSIVE ISSUES and this facility is a nightmare! They don't respond to calls with multiple messages left, because they don't answer their phones! Upsetting the people that have life threatening cardiac issues already! For a cardiology facility this is UNEXCEPTIONABLE! Go elsewhere, there are better places then Pima Heart! read more

A VA referral. A horrible one at that. Went for an initial appointment, staff are like robots. Lack personality, they put out a vibe they do not want to be there. The Dr. is nice. Went back for my sleep study, same thing. Robots. Sleep studies are hard to do because of obvious reasons, but all night I kept being woken up from slamming cabinets and loud conversations in the hallway. After the study is finished, the tech removes all the equipment. Sends me on my way out the door, half asleep; walked into Circle K across the street and everything with glue residual from the pads that were connected to my face and head. Did not even have the decency to tell me I look like I got into a fight with the Stay Puffed Marshmallow man. I was a bit apprehensive about returning for my follow up but I said "what the heck"? 3 times a charm. Maybe, it will be a better experience. Nope, same shit, rude unenthusiastic staff. You don't feel welcome at all. You go in feeling like you walked into Ft. Benning for basic training. The Dr. though, very cool, very informative and comes off genuine. So I call a week later and leave a message to get a copy of my study. Days go by and nothing. I go in yesterday to get a copy, the rude lady up front tells me to sign in and wait til she calls me up. The lobby is about 45% capacity..... "How Bout...NO". I leave. Only cause I have already had a bad experience and do not wish to have another one. Go elsewhere, pay attention to other reviews, they are on point and accurate. The staff need an attitude adjustment, a moral boost? I have no fuckin clue but if you don't like your job in health care or hospitality, then leave. Find another trade where you don't take it out on patients. Don't project your unhappiness or shitty attitude on everyone walking in there. We aren't all assholes. I tried every time I went in there to treat you with respect and got shit on. read more

Dr. Dahdal was horrible. I have a very irregular heartbeat with a ton of other symptoms. He saw me for less then five minutes and told me I was wasting his time and that if I were to get tests done he would NOT be looking at the results. I was crying and pleading with him to help me which made him raise his voice at me and tell me to get a second opinion. I was in complete shock. Worst doctor I have ever seen. I've seen other reviews of him that also mention how he says "waste of time". read more

Great medical staff, but office is either incompetent or understaffed. In my experience, it's definitely incompetent.