in our first meeting with Dr. Singh, we recognized that he was caring, kind, and did not rush the…read moreinterview. He listened well as I gave him a brief family history. I subsequently underwent the tests he ordered, culminating in two angiograms. In the second, he inserted two stents. In all of our contacts with Dr. Singh, he has been caring and a good listener. He does not waste time, but he doesn't push us out. The staff, also, from reception to check out, have been friendly and helpful. We have not had a long wait in any visit. We asked about him at TMC; the nurses raved about him. Very positive. And our primary doc' says he is highly regarded in the medical community. If you need an intervention cardiologist, I highly recommend Dr. Singh.

I visited Marshall Cardiology for the first time upon referral from my primary care physician. Upon…read morearrival, it was made very clear that all payments and co-pays were due at the time of service. Since my appointment took place on Martin Luther King Jr. Day, insurance companies were closed, and unfortunately, Marshall Cardiology did not verify my insurance ahead of time--something I consider a basic step for any medical office. At the time of service, I was charged $247, which I found unusual given that I had already met my deductible for the year. More recently, I received a call from Marshall Cardiology stating that my insurance ID was invalid ahead of my next appointment. I contacted my insurance provider to clarify, and they confirmed no one from Marshall Cardiology had reached out to verify my insurance coverage. While on the call, I also asked the insurance company to investigate the $247 charge. After verifying my coverage, the insurance company stated that I should not have been charged. We initiated a three-way call with Marshall Cardiology's billing department, where it was confirmed that a credit of $247 was on my account. However, I was informed that I would need to request a refund myself. I find it concerning that the clinic held onto this credit for nearly six months without notifying me. This experience raises awareness for others: if you've been a patient at Marshall Cardiology, you may have a credit on your account that you are unaware of. While $247 may not seem significant to some, it can be a meaningful amount for Medicare or Medicaid patients with limited income. Transparency and proactive communication from a healthcare provider are essential, especially when it involves patient finances. I hope Marshall Cardiology considers improving their billing processes and patient communication.

I was referred to Dr. Peress by my cardiologist who said he is excellent at what he does. My nurse…read morepractitioner also recommended him. I was warned that Dr. Peress does not keep his appointments on time and may not have the best bedside manner, but that he is good at what he does, electrocardiology. My appointment was for 8:30 am and he took me on time. He walked in, introduced himself, looked me in the eye when he spoke with me and was very professional. I have nothing but the highest regard for him. He took a few minutes to review my EKG's, ask questions, and determine my diagnosis. I have been having tachycardia attacks for over 25 years and never has a cardiologist been so exact in his analysis. He knew what I had and why I experience my heart symptoms. He drew a picture and explained in detail how my heart was operating. We discussed my options. They ranged from ablation to beta blockers to nothing at all. We agreed on what was best for me in my situation. I now had the information I needed to make an informed decision which was to try a beta blocker when I have an episode. I know that if I choose in the future to have ablation, that I now have a cardiologist whom I trust to do the procedure and do it right! When you go to a specialist, you should not choose the person by his office staff, or how friendly he or she is, or whether they see you on time. You should select the most knowledgeable, most proficient, the one you are confident knows what he is doing and can perform the procedure correctly. If you choose Dr. Peress, you will be in the hands of someone you can trust.

Their care has always been top notch and both Dr Bates and Dr Chenoy have served me very well .They…read moreare pleasant and positive in their conversations and I usually find them cheerful and encouraging . I'm very happy to have been seeing them for several years now .

I revisited Dr. Bates a few months ago, with my wife. My wife uses Dr. Bates as her doctor. While…read morein 2019, I had a horrible visit, as I previously wrote, back in 2022, maybe she was having a bad day. The most recent visit was good. She carefully listened to my wife and even had a brief positive, friendly conversation with me. Definitely not the same experience I had back in 2019. The medical system here in Tucson, appears to be overloaded. In retrospect, I would give Dr. Bastes another try. Since my 2019 visit she has changed offices, and her current office #215, has individuals that treat the patients in a nice manner. Her previous office down the hall, has a at least one terrible employee sitting at the receptionist area. When I visit her older office #225, there is one receptionist that I try to avoid, like the plague. As I already stated, the office staff at suite #215, is a breath of fresh air. I now try to avoid any doctor operating out of office #225. Just my opinion.

We kept informed on all delays and each step taken regarding my mother's care. All staff were…read moreprofessional and courteous. The doctors explained everything in detail that I could understand.

All the staff is very good at what they do. I want to say Rose M Money is fantastic. She really…read moreknows what she is doing. I don't mind going to do labs with her at all. Mickey Walker

My husband loves this doctor. He's personable and thorough. Takes his time with you…read more The landscaping needs attention. We had to walk over weeds to get to the front door!

During an unexpected treadmill stress test late in the afternoon in July, 2018, after I'd already…read morehad a full aerobic workout at the gym earlier in the day, I asked to stop the test after four or so minutes. Dr. Bejerano's assistant insisted I needed a nuclear stress test. I thought I only needed another treadmill test on a day when I wasn't exhausted, but I deferred to Dr. Bejerano's medical judgment although I never got to talk to him personally. The assistant administered the test and delivered the verdict. The only stipulation I had was that I wanted to know my co-pay before I would agree to schedule the nuclear test rather than request another treadmill test. I am a retired English teacher on a very limited budget. For that reason, I have no medical procedure without first verifying that I can afford it. That information is the one thing I did not get. I was told in advance in a phone call from someone at the Orange Grove office that the co-pay was $100, an amount which I verified with the medical clerical staff at least two times--in that phone call and again when I was called and asked to change to an earlier appointment. I paid the $100 co-pay on the morning the test was given, verifying once again with the River Road staff that this was the correct amount of the co-pay. While the River Road staff was excellent and delighted me with the news that my heart was fine, I was appalled when I was mailed an additional bill for $90. Had I been correctly informed about the cost of the test--that I would incur a $190 co-pay--I would never have allowed it to be given and would have insisted on a treadmill test instead. Despite filing a grievance and an appeal, my insurance company could only get the $190 bill reduced to $170. The business office staff at Pima Heart did nothing to erase or reduce the bill caused by their error despite my many requests. I am left, frustrated and angry, in the unconscionable situation of having to pay for Pima Heart Association's mistakes. Because their secretaries misled me, I never had a chance to make an informed decision about my own medical care. It is infuriating to be stuck with a bill I never agreed to pay.