Hubby was a walk-in for an EKG. Jackie was very thorough with her notes and personable. She was…read morealso very good taking the sticky tabs off.

During an unexpected treadmill stress test late in the afternoon in July, 2018, after I'd already…read morehad a full aerobic workout at the gym earlier in the day, I asked to stop the test after four or so minutes. Dr. Bejarano's assistant insisted I needed a nuclear stress test. I thought I only needed another treadmill test on a day when I wasn't exhausted, but I deferred to Dr. Bejarano's medical judgment although I never got to talk to him personally. The assistant administered the test and delivered the verdict. The only stipulation I had was that I wanted to know my co-pay before I would agree to schedule the nuclear test rather than request another treadmill test. I am a retired English teacher on a very limited budget. For that reason, I have no medical procedure without first verifying that I can afford it. That information is the one thing I did not get. I was told in advance in a phone call from someone at the Orange Grove office that the co-pay was $100, an amount which I verified with the medical clerical staff at least two times--in that phone call and again when I was called and asked to change to an earlier appointment. I paid the $100 co-pay on the morning the test was given, verifying once again with the River Road staff that this was the correct amount of the co-pay. While the River Road staff was excellent and delighted me with the news that my heart was fine, I was appalled when I was mailed an additional bill for $90. Had I been correctly informed about the cost of the test--that I would incur a $190 co-pay--I would never have allowed it to be given and would have insisted on a treadmill test instead. Despite filing a grievance and an appeal, my insurance company could only get the $190 bill reduced to $170. The business office staff at Pima Heart did nothing to erase or reduce the bill caused by their error despite my many requests. I am left, frustrated and angry, in the unconscionable situation of having to pay for Pima Heart Association's mistakes. Because their secretaries misled me, I never had a chance to make an informed decision about my own medical care. It is infuriating to be stuck with a bill I never agreed to pay.

Dr. B is a nice guy, but I must question his treatments for varicose veins. The first treatment…read morethat I received was done with a laser and the results were great. It worked very well. The next treatments were done with injections around my ankle area and was very painful. This treatment caused a open wound to form on my ankle about the size of a silver dollar. The wound did not heal for over a year and when I asked Dr. B about this he said that it was normal and he told me to put medical-honey on it. This was very painful and did not work at all. I had my regular doctor treat this wound and finally it healed after about a year and a half. Still I was left with a major scar on my ankle that is still very tender to this day. The varicose veins on my ankle are actually worse than when I first went to Dr. B. On top of this he sent me a bill for $1875.00 for a procedure that did not work. I told him that I would not pay him a dime and was lucky I did not sue him. Now I found out that he sent me to collections for the money which showed up on my credit report. I would not recommend him to my worst enemy. You would think that he should be held accountable for messing up my ankle. I may have to seek an attorneys help after all.

The good doctor and his able staff easily earn my highest compliment - 5 Stars. He takes his time…read morewith patients, listens, considers, empathizes, and offers very good direction. He is a gentleman who is worthy of the full measure of the most accurate definition of gentleman. I am blessed to have found this professional.

Their care has always been top notch and both Dr Bates and Dr Chenoy have served me very well .They…read moreare pleasant and positive in their conversations and I usually find them cheerful and encouraging . I'm very happy to have been seeing them for several years now .

I revisited Dr. Bates a few months ago, with my wife. My wife uses Dr. Bates as her doctor. While…read morein 2019, I had a horrible visit, as I previously wrote, back in 2022, maybe she was having a bad day. The most recent visit was good. She carefully listened to my wife and even had a brief positive, friendly conversation with me. Definitely not the same experience I had back in 2019. The medical system here in Tucson, appears to be overloaded. In retrospect, I would give Dr. Bastes another try. Since my 2019 visit she has changed offices, and her current office #215, has individuals that treat the patients in a nice manner. Her previous office down the hall, has a at least one terrible employee sitting at the receptionist area. When I visit her older office #225, there is one receptionist that I try to avoid, like the plague. As I already stated, the office staff at suite #215, is a breath of fresh air. I now try to avoid any doctor operating out of office #225. Just my opinion.

I was referred to Dr. Peress by my cardiologist who said he is excellent at what he does. My nurse…read morepractitioner also recommended him. I was warned that Dr. Peress does not keep his appointments on time and may not have the best bedside manner, but that he is good at what he does, electrocardiology. My appointment was for 8:30 am and he took me on time. He walked in, introduced himself, looked me in the eye when he spoke with me and was very professional. I have nothing but the highest regard for him. He took a few minutes to review my EKG's, ask questions, and determine my diagnosis. I have been having tachycardia attacks for over 25 years and never has a cardiologist been so exact in his analysis. He knew what I had and why I experience my heart symptoms. He drew a picture and explained in detail how my heart was operating. We discussed my options. They ranged from ablation to beta blockers to nothing at all. We agreed on what was best for me in my situation. I now had the information I needed to make an informed decision which was to try a beta blocker when I have an episode. I know that if I choose in the future to have ablation, that I now have a cardiologist whom I trust to do the procedure and do it right! When you go to a specialist, you should not choose the person by his office staff, or how friendly he or she is, or whether they see you on time. You should select the most knowledgeable, most proficient, the one you are confident knows what he is doing and can perform the procedure correctly. If you choose Dr. Peress, you will be in the hands of someone you can trust.

Best doctor in Tucson knows how to communicate always felt I was in good hands. Come with question,…read moreleave with answers.

Craig Hoover and gang came out to San Diego CA and rented a wake board boat without proper…read moreknowledge of boating. We all witnessed that he hit my boat and then they took off yelling Have A Nice 4th of July. Very unprofessional. I had to hire someone to inspect my boat for damage. Very unethical.

Dr Ajay Tuli is a wonderful he explains everything clearly in layman's terms and his bedside…read moremanners are impeccable. I couldn't me in better hands. He is soft spoken and what you would call a gentleman's doctor. THE BEST !!!!! W A Brown

Dr Tuli has been very hateful this last two visits I've been there. Office staff seems nice but…read morestabs you in the back. I would not recommend them to anyone. All I did was be nice. Seems like that's not enough For these people. They want to be hateful to bad a drs office has to be that way. Especially when it has to do with your heart. High blood pressure scared me and a TIA scared me and they were so uncaring. I hope this helps someone.

Dr. Sarah is the most caring doctor I've ever had! He listens (rarity) and works to solve the…read moreproblem. LOVE him! Also really like his new staff - the last not so much. He has always been fantastic. I drive 45 minutes each way to see him.

The staff is great, and Dr Sarah is very knowledgeable. I feel like family every time I go in.read more

Dr. Chambers is very nice and personable. He helps you understand and will work with you to help…read moreyou. No problems checking in at the office. Pre--registration and payment were done online before appointment. Received very good care from the tech who asked questions and did the EKG.

I don't have any real complaints against Dr. Chambers himself, other than his bedside manner. The…read more front office is a little messed up. I made an appointment for an echo cardiogram months in advance. less than 24 hours before the appointment they called me to let me know my insurance only covered 18% of the cost. So I had to cancel to give me time to straighten it out with the insurance company. Then I find out later that the front office withdrew money from my account unauthorized. That is wrong! I won't be returning. They are unethical.