The sales staff were great. The overall experience was great. I give 4.5 stars but not five because…read moresome of the items in the financial office just were not explained or allowed to be questioned before paperwork was done. Customer relationship in that area needs to be improved. Allow the customer time to review and ask questions. All the warranties were not that clear. However I would go back to them to get another car. Again Great job folks

Recently found out Ray Skillman West allows a woman who just was arrested and now put on probation…read morefor OWI sell cars?! Lost my business!! Seen this posted about in a group on Facebook and couldn't believe such a credible dealership would allow such a thing. But sure enough the charge is public record. Very dishearting to find out a supplier of cars supports this!! Any other business I could maybe understand how it doesn't affect things but this woman is supplying people with vehicles, would she let a drunk drive off the lot? She clearly does not understand driving under the influence is wrong... the lack of concern about this is very disheartening

Needed my car towed to a mechanics house. Called these guys up and they're super easy to deal with…read more Just give them the basic info, they'll get you a fast & reasonable quote, I was at work so I just left them my keys and paid over the phone. Did the driver come off a little too blunt? Ya, but he's a tow driver. They aren't here to chit chat lol. GREAT SERVICE AT A GREAT PRICE. Thanks guys!

I had the worst experience with this company. Pin dropped my location and sent the exact location…read moreof where my car was broke down and they decided to assume I didn't know what I was talking about and went to the complete opposite side of town. Then tried to blame me saying I told them the wrong city even though my pin drop and texted address had all the accurate information. Then told me I was wasting their gas and time even though they told me it would take them an hour and then they didn't call me until 3 hours later. I will never recommend this small business. Very unprofessional and rude.

Very nice, professional, helped move my car with out further damage! Will use again! Would also…read morehighly recommend.

Excellent service, price and great attitude. The young man who helped me with towing my wife's van…read moresaid the one thing Ive never heard from someone helping me with a crappy situation,"hope you have a better day in spite of this"...that's considerate and great service!

terrible. he tried to charge me over $100 just to replace a fuse…read moreand he was really rude

I've been a very satisfied customer of Kerns Automotive since moving to Indy's East Side twelve…read moreyears ago. Dave knows what he's doing, he's honest, friendly and a clueless car owner's best friend.

My car was vandalized not once but twice. I trust them and only them when it comes to my car. Brian…read moreTatay and the whole team are amazing. Thank once again for the awesome service done to my Kia. I saw my car and it look brand new.

Someone smacked my car at Speedway Gas station and ran so I went through my auto insurance and did…read morea claim and they recommended Burnside Collision. First off, I absolutely hate taking my car to get fixed BUT I had the pleasure of being taken care of by Nick! Let Me tell you... He was so professional, so knowledgeable, and so caring while servicing my car. He mentioned that he had to take my car to the back and mark it up. He pulled my car around with a million markings on my entire car. Lol he wanted to show me exactly what they were going to fix, what they were not going to fix, and how. Nick also reminded me of how much gas I had in my car. After leaving my car in their car, Burnside sent me text messages of estimates of how much it would cost and how long it would take. I was looking at a 5 day turn around. The next day, two days later, I received a phone call stating my car was ready to go! Not only did they fix my car, they cleaned my car and as a courtesy they also fixed my lightbulb! When I picked up my car, Nick was there to greet me. He pulled my car around and explained to me every single thing they fixed! First off, it's nice to have the same person to work with the entire time. Second, It's refreshing to experience working with good businesses and knowledgeable associates and to top it off, they have a warranty on what they fixed. I'm so happy my car insurance recommended them! It's pricey, but it's So worth it! P.S the receptionist was bomb as well! She remembered who I was and asked about my kids! She was super sweet, patient and always had a smile on her face! 5 stars for her too!

Lexus repair $6,000. Venice $2,400 need I say more? "H" is a very capable repair expert you can…read moretrust him to do excellent repair work on your automobile

I have been going to Joe for the last two years. I was sad to see him retire but thrilled to find…read morethat he had passed the reins on to keep serving the community to a man he picked himself. The new gentleman H. is cut from the same cloth as Joe. Hard working and there for his community and family. I am glad to keep returning to Venice Auto to ensure that my vehicles are running tip top shape.

an amazing quality service and impressive customer service. if you want to have good honest service…read morethi is the place to go.

The ONLY place I will take my vehicle to. George is an amazing mechanic and is honest! Good prices.read more

They worked on my Volvo after it was damaged in a parking garage and they did excellent work! It's…read moreperfect! Everyone who works there is super nice. I just took it back for another slight repair and just like before it was perfect.

We met by accident but it was a nice experience, nice people so out of their way. I forgot my phone…read moreand they drove it to me. Kelly is manager/owner and was wonderful. 5 stars +++++