Very prompt and professional. Communication was clear and the car was delivered safely with clear…read morephoto updates. Really appreciate the great service and highly recommend!

Service was great Sam communication with me was top notch and there wasn't any surprise cost add…read moreons, he show up when he said and was kind and courteous. Price was fair as well. If ever I need a tow or know anybody that does I will recommend them.

They responded quickly and got me back on the road in no time, plus no hidden fees. Hands down most…read morereliable roadside assistance! I would recommend their service to anyone who wants the job done right!

A lifesaver I called Big B's Roadside based on the excellent ratings. My call was answered…read morepromptly, professionally and Mr. B was also a voice of calm and reassurance that was most welcome. I was informed of his ETA the whole time. He towed & parked my car nice and my neat in front of my house. Would use again!

I connected with Brandon when I was looking for a tow after a vehicle accident. He gave a prompt…read moreresponse to my message and his price offer beat pretty much every other company I called. Luckily, for me, I ended up not needing him to tow my vehicle after all. But I was impressed with his customer service and would definitely consider using. Big B's Roadside assistance in the future. Four stars only because I have experience and actual tow. But I give 5 stars for customer service and pricing. Thanks Brandon!

I can't say enough about this company. We were stranded in Indianapolis at 12:00 AM. I called this…read morecompany and from the start they were very helpful pleasant and professional. After progressive insurance failed to find a tow truck after two hours. This company got to us within 30 minutes of my call. The owner texted with me and kept in communication the whole time while the driver was on the way to get us. Very reassuring and very very committed to their work. I highly recommend this company for any towing needs that you may have if you want a professional, timely and caring group of employees. Thank you !!

The business responded immediately to my tow request and they were there in 20 minutes! (Great,…read morewhen compared to other towing businesses that can take hours to arrive). The price was fair. But most impressive of all was the patience and kindness of the towing guy, even in the extreme cold, who could see that I was stressed out and reassured me with his professionalism and friendliness.

My car broke down in SoBro/Indianapolis - the wheel feel off - and I was able to pull over to a…read moreresidential street. After taking to my insurance company, and waiting an hour only to find out a tow was never sent - I was on hold pending a new service provider. A Wards truck passed and stopped to check in on me (thank you kind sir!) and that gave me the idea to call them directly for help. They were kind, quick, and incredibly courteous in quoting me time and price. Oz was my technician, and I could not recommend this company and that gentleman enough. He was helpful, focused, thoughtful, and included me in on everything he was doing to get my car safely into the truck and towed to the garage. Was it my favorite experience? NOPE. Was it better because of Oz, Wards Towing, and their staff? Yep, they are a silver lining to dealing with car trouble. THANK YOU!

Over the weekend, after picking up an item from a friend's house, my car unexpectedly stalled and…read morecould no longer driver. After trying to figure out what was wrong with my car and seeing that it would not make it back to my home on its own, I looked at a few reviews for local towing companies. Ward's was the one that had the most consistent positive reviews, so I gave them a call. The gentleman that answered was kind and gave me a time estimate, apologizing for the long wait, as we were approaching the early evening hours. The tow truck game faster than the estimated time frame and I had my vehicle sitting at home soon waiting to go the mechanics the next day. From the Plainfield area to downtown Indy was about $133 for those looking for an idea of towing pricing.

If you have a problem on the northside of Indy, Prestige worked well for us: They answered the…read morephone immediately and were friendly and professional on both ends; they were prompt (arriving within the promised half-hour); and the cost was reasonable.

Towed us out of the mud when two other towing companies wouldn't. Was there 15 minutes after we…read morecalled.

Don't recommend their communication is horrible. They let your car just sit until you call multiple…read moretimes to check to see what's been done. Brought my car in for inspection on a thursday morning when they opened I called on monday just for them to say I'm next up. How long should an inspection take ??? Just to find out they can't work on my car don't go here you'll be disappointed.

Dropped my car off a month ago still nothing , has the parts and everything but putting others in…read morefront of me while i'm struggling to get around without a vehicle ! RIDICULOUS!!

I had scheduled service on my car two days before Christmas at another service business two blocks…read morefrom my house. Their towing service truck still had not come to my residence 3 hours later. Tow services in Noblesville were all booked up. I needed to get my car into shop before Christmas eve. I called around Noblesville and no one could give me a time when they could come out. Then I called McMillan's. Zach was very helpful and said as soon as another employee showed up he would be right out. He came within the hour! I was able to get my car fixed before Christmas Eve. Very professional and friendly tower. Highly recommend!

Left a rating on google. Leaving one here too. Car was sold to me with the understanding that it…read morehad a new AC compressor installed. It died. I call and was told it came from a junk yard. There is a difference between new and junkyard. They offered no help and didn't care about the problems.