Helped me get out of the snow very fast charged me a very reasonable price I was happy and…read moresurprised . Good communication and very helpful

Disclosure - this pick-up was arranged though Pep Boys towing service…read more The driver was on time (arrived within 1 hr window) and personable. I drove with him & my car from my house to the nearest Pep Boys down the road (~10min). The conversation was light, I felt safe, and overall it was a great experience. Thank you!

I broke down on Highway 65 south in Indianapolis. I called…read moreJYK towing and he was out quickly. He was so nice. He loaded up my truck and took it to the mechanic in Greenwood where I live. The price was affordable. I programmed him in my phone in case I ever need a tow again. I absolutely recommend JYK towing

Super great dude, picked up my car on time, delivered my car to the mechanic shop. Nice, courteous…read moreand professional. Saved him into my contacts.

Cannot say enough good things about my recent experience with M&M. They are kind and professional,…read morekept me informed on the status of my vehicle and returned my car looking brand new. I would recommend M&M to anyone looking for collision repair services.

One star because I cannot leave zero stars. MM is lacking in professionalism and basic customer…read moreservice. The front desk receptionist attempts a fake friendliness but the overall vibe for this place is intolerance. I watched this same receptionist treat the person I was with so much more respect than I was shown, until she realized we were together. Oops!! The employee giving the estimate acted as though he couldn't have been more annoyed. Seems like such an odd way to greet a potential paying customer. He was rude, unfriendly and lacking in basic manners, not to mention customer service. I am extremely underwhelmed with waste of time that was visiting this company. I would never trust them with anything to do with my vehicle. Not to mention the overpriced quote that was basically thrown at me with no explanation. Visiting this location and having to interact with these people has truly been the worst part of my day. It's clear they have no idea how many reputable body shops exist within a two mile radius of their shop? I do not live in Indy anymore but am privy to the unacceptable small mentality that is many times found in towns like this. For some reason I thought things would be different in 2024. Yet here we are. I suggest going to Indy Color for your collision needs. They are immediately kind, friendly, professional, and welcoming to all customers. Their pricing is much more logical. I say venture just a few miles down the street and you will find superior service. No customer should have to beg for reasonable customer service when they plan to spend thousands of dollars. There are other body shops. Writing a review for this place was imperative and I hope this saves you a few minutes. MM your intolerance is showing.

We assigned your company a repossession with a standard agreed fee of $350, which is consistent…read morewith prior repossessions. At no point did we authorize additional charges, extended transport, or storage beyond this amount. After the vehicle was repossessed, your company unilaterally transported it approximately one hour away without our knowledge or consent and then demanded $950. This charge was communicated only after the fact and was never approved. Following the repossession, we repeatedly requested an invoice so we could promptly resolve the matter and retrieve our vehicle. Despite multiple requests, you failed to provide an invoice in a timely manner while continuing to add fees. This delay prevented us from mitigating costs and recovering our property. You later increased the demand to $1,300 plus an additional $500 for delivery back to our lot. Acting in good faith and solely to recover the vehicle, we agreed to the $500 delivery fee. Despite this, we were informed that your company filed a lien on the vehicle. We dispute all unauthorized charges and dispute the validity of any lien filed. The additional fees resulted from unilateral actions and delays caused by your company, not by any agreement on our part. We request immediate written documentation supporting the lien, a detailed itemized invoice, confirmation that no further fees will be added, and cooperation to release the vehicle upon payment of agreed and reasonable charges only. If this matter is not resolved promptly, we will pursue all available remedies, including complaints with state licensing authorities and legal action if necessary.

Got my car stuck in snow and ice at the end of my driveway one night recently and they came and…read morequickly extracted me! They were quick, friendly, and professional!

Car was broke down at the gas pump! Despite all the slide offs in Indianapolis they were able to…read moreget to it & delivered it right where I asked. Very reasonable price.

Anytime I need a tow they are always there for me. I'd recommend this place to anyone who needs…read moretowing services. They are the best in Indy!!

My son's car wouldn't start, so we put in a roadside service request through our insurance for a…read moretow. This was the company they matched us with. I contacted them by phone to see about an eta and the guy told me we were next on the list and when the driver is close he will contact me. The driver did contact me and said he was about 12 mins out. He was pretty accurate about his arrival time. I met him outside, gave him the car keys, and verified where to drop the car off. He was very friendly and said he will take care of it. I appreciate the prompt and friendly service. Since we used our roadside assistance through insurance, I didn't get a price.

Arrived on time, friendly worker, seemed to take time strapping car in, not in a rush. Hate having…read moremy car towed, but he made me feel a little less stressed. Would definitely recommend.

This business has earned all their 5 stars reviews by being open and transparent. They helped me…read morewith my issue even though it wasn't through them. They really care about their customers. Even though I couldn't do business with them this time, I'll be back again because they are that good. Can't recommend them enough. Appreciate you guys and all the advice

He is so quick to answer and get to you. He follows up to make sure everything has met your…read moresatisfaction. No matter what time he answers. He is very reasonably priced as well.

Showed up within 20 minutes. The driver was very professional and helpful. Pricing is upfront and…read morevery fair

This company was selected by my roadside assistance provider. The text message warned it would take…read moreabout 2 hours for him to arrive and it was correct. The guy who arrived did say he'd been pretty busy that day too. He was really polite and professional. He was friendly and did everything he could to get my super dead battery functioning. He provided steps to take after he left and made sure I understood what he telling me so that I didn't wind up stranded again. I'd recommend and use them again!