Fast, courteous and professional. They took the car, I got what they said... Great experience.read more

From the owner: Junk car buying, junk car buyers, cash for cars, cash for junk cars, junk car recycling, free…read morepickup and haul away, free estimates, electronic platform scale weighing

Answered the phone promptly. Communicated effectively and were true to their quote. Arrived on time…read morewith a confirmation call thirty minutes prior. Title and key changed hands. Money paid on quoted price. Helped me remove plates and towed non-running car away in less than ten minutes. Easy transfer. Would highly recommend.

From the owner: Short on cash give us a call if you have a junk car you want to get rid of need to cash or just…read morewant to sell your car 3172002000

The drive wasn't very enjoyable but the people who were working there were very helpful and…read morerespectful. Being the first time I had ever been to a place like this. I didn't know what to expect. If I had known that you could rent a golf cart to go in the yard instead of pushing a wheelbarrow around a 6 football field sized yard filled with 100's of cars I would have done so. Noted. But all the vehicle's were elevated so getting under them was easy. There were engine lifts out there i didn't have to use one so I don't know what or how someone would go about borrowing one. But they have them. The parts are very reasonable and if you are in the tires or batteries, pretty much anything else that you could want or need for a vehicle they have it.

Overall, a pretty good experience. The staff were friendly, and the prices were cheap. It looks…read morelike they have a pretty broad selection, although they didn't have any Honda Elements (which I think are more rare). Now I know it's in the name, but just know that you will have to take the part off the scrap vehicle out in the yard. So some basic wrenching knowledge is needed. I took my own tools, but it looked like they had some tools for use out there. Also, if you are looking to get a big part, or a bunch of parts, they have wheelbarrows you can use, or golf carts you can rent for $5/hr ($20 deposit). The $2 yard entry fee was interesting...not sure why they'd charge me to look, but it's only $2. Also if you sign up for their free vip program you get two free entries and $1 entries after that.

Fast and friendly service for an oil change. Waiting area could be better. Make sure to look for…read morecoupon online.

#1 Terrible communication! They do not pick up the phone in the service department. #2 they…read moredon't remember conversations with their customers, and lie about status of the vehicles repair #3 They take WAY to long ! It took approx 3 months to fix drive train issues and we had to leave the car for two weeks just to "stay in line" for the diagnosis! #4 they don't have a service manager otherwise when I asked to speak with him multiple times he would have called me .. since bill Estes was taken over by the Asbury group this place is a no go for us . We won't be back .

Scammers. My son thought he was getting a car from here (even though I told him not to) only to…read morefind out 1 month later from the bank that they were getting sued so they didn't send the rest of the paperwork for his loan or title to the bmv. Shortly afterwards he received bankruptcy papers in the mail from them so they knew they were filing whilst taking peoples money!!! Run far away from this place and the owners.

Love my Murano!! Thank you guys! They have so many variety of different cars, You can definitely…read morefind the car that you want for a great deal. The stuff is very helpful and i would highly recommended it

I've been to this dealerships service dept numerous times over past few years , I have never not…read moreonce had a bad experience. They have always been polite friendly professionals. In a past life I worked for dealerships service dept and know all too well how most are forced to be ran , which would be pushy aggressively pushing various high dollar services that the customer truly is seldom ready to afford . Bill Estes has never been this way , I appreciate all the information they give me and that they accept my making my own informed decisions without being pressured into anything . Keep doing what you do Bill Estes folks ... I know how hard the dealership service life can be but you win repeat customers by doing exactly what you are doing !!!!

Looks like their star rating is well earned!…read more Predatory and incompetent best describes Bill Estes Jeep STEALERSHIP in Brownsburg, Indiana. As the owner of 10+ Jeeps, I have never experienced anything close to this level of dysfunction from a dealership. When I scheduled my appointment, I clearly disclosed that the Jeep had a brand-new Mopar direct-replacement engine with fewer than 150 miles. After the first 100 miles, I experienced misfire codes and suspected a possible electrical issue. Despite this, the dealership asked me to approve $3,600 for camshaft replacement and $670 for an auxiliary battery--a battery that had been replaced less than two weeks earlier and driven fewer than 15 miles. After I questioned the estimate, they backtracked completely and admitted that the $4,300 worth of proposed work was unnecessary. Had I not challenged it, I would have been charged for repairs the vehicle did not need. Next, I was told the Jeep needed catalytic converters. I again had to explain that one converter is brand new, installed with the new engine. It is concerning that a dealership could miss both a new engine and a new catalytic converter during diagnosis. Today, I received a revised estimate of $643 for one catalytic converter and O sensors, which I electronically approved. Hours later, they came back with a new price of $2,460 for the exact same scope of work--no explanation, no additional findings, just a massive increase. This experience raises a serious question: how often are customers scammed by Estes? I would strongly caution anyone considering service here to question every recommendation, request written justification, and seek a second opinion before approving anything. Service manager was unwilling to take responsibility as was the service advisor Dave. Pathetic

Worst dealership ever. Lied and scammed me on my trade in and my purchase. Spent over 4,000 to…read morefix what they sold me

Fix ur customer service! Horrible attitudes. I tried calling for an appointment and was met with…read morenothing but stuck up attitude.

Was great, thank you! Prompt and professional. My car wouldn't start for a good 10 minutes but…read moreDashawn kept working on it until it would. I appreciate him being persistent and trying in this cold weather. Thanks again, appreciate your service!!

Have used Shawn's service several times. He is very responsive and reliable. He is knowledgeable…read moreand helps minimize the cost of resolving your battery issues. I could not recommend him more highly