Jan 2024-Just picked up my car from Story's Collision Center. The repair work (crease on driver…read moreside back panel) is perfect. They also cleaned the inside extremely well (which I did not expect) and washed the exterior. Story's guarantees work for as long as I have own the car. This is a local business in my community. Great experience.

Got an estimate quickly after a person burglarized my vehicle at Upper Loop Fall Creek park. Then…read moregot the work scheduled fast. If you're looking for a giant plush shop to sit around and drink free coffee this isn't it, but if you want professionals who do the work well and at a reasonable price you've got the right team at Story's!

86th and Michigan Rd Location. WATCH THEM CLOSE!!!!!…read moreI went yesterday 9/17/24 for a FULL SYNTHETIC oil change and they gave me SYNTHETIC oil. And was charged for FULL SYNTHETIC . I've been 3 times prior and always watch videos on my phone with the belief that I was being taken care of by honest employees. Yesterday something in my gut told me "pay attention" and thank God I listened. When I let the two employees know that I seen them putting synthetic oil in my car and not full synthetic they both became very rude and hostile despite me approaching them thinking they made a simple mistake and could flush and re-do. The older guy excuse was and I quote "They sent us the wrong stickers and the one that says synthetic is the full synthetic". Despite them playing with my intelligence I remaind calm and the more calm I was the more rude and upset they became. I said "how did they send the wrong stickers ?(the stickers on the big square containers that hold the oil to the right of your car when in the bay). They did not send the wrong stickers because the stickers say what they are supposed to say.(lie #1) Then he says "We accidentally put the stickers in reverse on the containers. So the one that says synthetic is full- synthetic and vice versa"(lie #2). So I ask "If you know that the stickers are wrong (just entertaing their b.s even though I knew it was b.s) why haven't you fixed it?" I was then told "you chose to come here, we did not ask you to come here damnit" I asked "What does me choosing to come here have to do with you two cheating me? If I go across to McDonald's, I chose to go there. But me choosing to go there does not mean it's okay for them to charge me for items but put items tbat cost less in my bag and expect me to be okay with it". One of the guys says "Your receipt says full synthetic. What the hell is your problem" I say "First you need to relax with the attitude because I have not became loud with you two nor have I gotten a attitude. The receipt is going to say whatever you type into the computer. I'm far from unintelligent". At this point I was sick of the lying , aggressiveness and attitude all because they were caught. So I left. I will be contacting the BBB and speaking with DAVE the GM. I missed him today but will be speaking with him Monday. I refuse to let this go because how many people have these two done this to!!! Not to mention I watched him print my receipt and place it on the counter before they were done. When I confronted them the older employee balled up the receipt threw it away and printed out another he had the first one folded in half. I'm sure he was going to hand it to me hoping I wouldn't check the receipt which probably had synthetic on it and not full synthetic. The container closest to your hood when in bay says synthetic (the oil they used) the one closet to your trunk says full synthetic. I'm glad I got pics. I will NOT be letting this go and will 100% staying on top of this till this is made right and those two are put to a stop with screwing over people even if I have to get the news involved

Watch you wallets--thieves and cheats work here!!!…read more My son, who just got his driver's license, went & ordered the cheapest oil change with no extras, which is advertised as being $35. Imagine his surprise when they hit him up for $65?!? I called to ask and "Josh" explained that a 2011 Corolla requires the full synthetic (+$20) and, apparently, an upgraded filter (+$4.60) and he is not allowed to use a lower grade than what is required.... Amazingly, the Toyota dealership is unaware of this law & has been using the wrong oil all of these years. Do not support thieves & liars like these guys--go elsewhere.

My tire popped after hitting a huge pothole. I was able to pull into a gas station and started…read moretrying to take the wheel off myself and put on a spare. Guadalupe offered to help, which I was very grateful for! It was a stressful experience and he jacked up my car and put on a spare tire quick and easy. It made me feel good that there are still people willing to help others in times of need.

I had gotten a flat tire and tried calling triple a, they said they couldn't help but that I should…read morecall a private company to change my flat. Well little did I know they called this company to come a fix it for me. Very nice man, very quick, very helpful.

So far so good. I…read moreneeded a tire fixed. Took it down the street to Discount Tires (my usual spot) on a Tuesday. It was closing time so I knew it might the next day or so before I got my tire-no big deal. Well here it is Saturday and I've heard NOTHING! So I hear about Jet's and they saved the day. I didn't want to be driving around on a spare any longer and decided to give them a try. They weren't busy-so I was able to get in and out in less than 30 minutes. They have new and used options. The new tire was the same price Discount Tire quoted me. When I asked about the used option, it was at least 50% off (I think it was more) but I went for the used option. It was a good tire and I didn't have any issues. It barely looked used. I'll definitely be back. Check 'em out for yourself. It is a Spanish-speaking establishment-so be patient and someone will be able to help you.

This my go to Tire repair/Pickup shop. They specialize in tires but they do a lot more. I recommend…read morechecking them out. I refer my family and friends here. Plus you get a more personable experience here.

I was kept updated, on purchase of all 4 tires…read more Completed with alignment in 2 hours for a Saturday too they were very busy Treated me professionally and answered all my questions very knowledgeable and kind good customer service Got general tires 2005 honda cvr ride likes new with new tires Each employee, Marcus and Justin big Thank you for a good experience I was not sure having read other reviews but I made an appt due to location Very happy customer

stay away.. blatantly lie to you about timing, held my truck and lied about getting it done on…read moreSaturday, then couldn't get it Sunday bc close and was left without a vehicle, could have easily been solved by giving me a quick call back.

When I was working off 31, I would periodically drop my car off for an oil change here…read more All of the guys I interfaced with were incredibly nice and patiently explained any concerns they had about my Kia. They were always on top of things and ran on time - even finishing my car and offering to pick me up from work earlier than expected once or twice. While it may cost a little more than other options, the great service warrants the higher price.

In all my years as a car owner, I have been a customer of many auto shops/mechanics. And in all my…read moreyears I have never seen the level or professionalism, efficiency and communication that Christian Bros demonstrated. Booking online and via text was super simple. I got a text verification right away AND the best part is that CBros actually communicates via text. Updates, questions, anything you need- they will respond in a timely manner. For people like me who work and can't always answer a call or make a call, the text option is a Godsend. Brought my car in on the evening 5pm of a Tuesday. Wednesday at 8:30 I was sent a text that said my car was being inspected. Attached a pic of our timely communication in photos. The inspection report was incredibly detailed and there were even videos to show what was happening with my cars brakes and why they needed replacing. I mean, never have I received a report like this. The quote followed soon after. So easy to read again and all I had to do was approve or deny the service, sign and the work could begin. All in all, I would definitely recommend CBros and will definitely be coming back. Their service and value was outstanding. True professionals.

a year ago I have been taking my cars here for almost four…read moreyears. I love the service, the friendliness of the staff. Mark makes you feel like you are a friend and not just a customer. And they are definitely black people friendly. They treat everyone with respect and the love talking sports and of course cars but this is a great group of people.

I have had several Oil changes done here and the customer…read moreservice is excellent. I also have had other car service completed here as well such as tire replacement. Great prices and again great customer service.