I am a full-time traveler with a 25' travel trailer, and our truck engine decided it was done with…read moreour lifestyle as we came through Indy. Insurance dispatched Rescue Towing, though when they arrived, they only knew about the truck. They made calls with me and figured out a solution to get me off the highway and to a safe location. Team was friendly, professional, patient, and went above and beyond. Thank you so much!

You better be ready to go if these people are called because they are there so fast. It was…read moresleeting and New Year's Eve so we really thought it was going to be a long wait, especially since my boyfriend's last tow took three days (when he used somebody else). I have to do a shout out to progressive as well. It's my insurance company and they literally took care of everything from beginning to end and made sure I was safe. Also a shout out to the lady who let me park in front of her house until I figured out what to do. This RRT driver was so nice. We were not out there when he got there. We were scoping places to take it to which we eventually took it to Pike Collision, which is the best mechanic in town and how nice it was that big Harry let us pull the tow truck in there and leave my truck on a holiday weekend at night but this review is about the rescue from Rescue Towing and Recovery so back to that. So the tow truck company had said it would be like 115 minutes to 170 minutes before they got there so we left for a little bit to take care of stuff and when we got down the road it seemed like the guy was already there. He literally was there in seven minutes flat. But no problem he said just give us a verbal that we can do this and not be responsible for any damage and we could take it without the key. We then met him at Pike Collision Center and and signed all the paperwork. As you can tell from the pictures, it was a dark and stormy night, but really really cold. I'm sure they had a busy night and I'm so thankful for their dedication and hard work.

Helped me get out of the snow very fast charged me a very reasonable price I was happy and…read moresurprised . Good communication and very helpful

Disclosure - this pick-up was arranged though Pep Boys towing service…read more The driver was on time (arrived within 1 hr window) and personable. I drove with him & my car from my house to the nearest Pep Boys down the road (~10min). The conversation was light, I felt safe, and overall it was a great experience. Thank you!

This business has earned all their 5 stars reviews by being open and transparent. They helped me…read morewith my issue even though it wasn't through them. They really care about their customers. Even though I couldn't do business with them this time, I'll be back again because they are that good. Can't recommend them enough. Appreciate you guys and all the advice

He is so quick to answer and get to you. He follows up to make sure everything has met your…read moresatisfaction. No matter what time he answers. He is very reasonably priced as well.

Excellent service, price and great attitude. The young man who helped me with towing my wife's van…read moresaid the one thing Ive never heard from someone helping me with a crappy situation,"hope you have a better day in spite of this"...that's considerate and great service!

My daughter's car failed while parked at a local fast food restaurant. Boggs arrived before I…read morecould get there from across town and was very efficient They towed the car to my home, backed it in the garage and were quickly on their way. The driver was extremely pleasant, professional, and respected my desire for COVID social distancing. I am very pleased.

This little piggy got his truck towed, so when I tell you Jordan wasn't a foot guy, BELIEVE me, he…read morewas a tow expert. He professionally explained the process of securing the truck to the truck. A little truck on truck action some might say! Friendly, polite, and conversational. I think he's single ladies! Get in line. Get your car towed for a fair price and get his number!

everything sucked! they syphoned my sisters gas and disconnected the starter! tried to get us to…read morepay $125 to 'jump' it when it didnt need and and tried to get $75 for the night. POS!!!!!

A good, courteous, speedy service. They called me confirming they were on the way after being…read moredispatched by a after hours service. A nice young man answered my questions and was careful with my disabled vehicle. I recommend them.

It was an excellent experience all the way around-considering the whole situation of needing your…read morecar towed sucks! Prompt service with great communication. Driver texted me within 5 minutes of calling for help and arrived 30 minutes from call to pick up- and it was in the thick of rush hour traffic. Driver John was professional, efficient, and courteous. Price was very reasonable and easy. Thanks to everyone for making a stressful situation a little better.

We had two blowouts in our motor home on the interstate. We called in and a roadside mechanic was…read morethere within a 1/2 hour. The tires and labor was very reasonable. Will use again.

if i could leave 0 stars i would. do not use this fraudulent…read morecompany. we paid them to change our alternator which they did not do properly. therefore i had to have my vehicle towed to a dealership to pay more money to be repaired! ive called them multiple times for a refund and i have sent them an invoice from the dealership proving they did not install it properly. im still without a refund!! and all they keep saying is we installed the alternator. do yourself a favor and go somewhere else!

Cannot say enough good things about my recent experience with M&M. They are kind and professional,…read morekept me informed on the status of my vehicle and returned my car looking brand new. I would recommend M&M to anyone looking for collision repair services.

One star because I cannot leave zero stars. MM is lacking in professionalism and basic customer…read moreservice. The front desk receptionist attempts a fake friendliness but the overall vibe for this place is intolerance. I watched this same receptionist treat the person I was with so much more respect than I was shown, until she realized we were together. Oops!! The employee giving the estimate acted as though he couldn't have been more annoyed. Seems like such an odd way to greet a potential paying customer. He was rude, unfriendly and lacking in basic manners, not to mention customer service. I am extremely underwhelmed with waste of time that was visiting this company. I would never trust them with anything to do with my vehicle. Not to mention the overpriced quote that was basically thrown at me with no explanation. Visiting this location and having to interact with these people has truly been the worst part of my day. It's clear they have no idea how many reputable body shops exist within a two mile radius of their shop? I do not live in Indy anymore but am privy to the unacceptable small mentality that is many times found in towns like this. For some reason I thought things would be different in 2024. Yet here we are. I suggest going to Indy Color for your collision needs. They are immediately kind, friendly, professional, and welcoming to all customers. Their pricing is much more logical. I say venture just a few miles down the street and you will find superior service. No customer should have to beg for reasonable customer service when they plan to spend thousands of dollars. There are other body shops. Writing a review for this place was imperative and I hope this saves you a few minutes. MM your intolerance is showing.