My car broke down in SoBro/Indianapolis - the wheel feel off - and I was able to pull over to a residential street. After taking to my insurance company, and waiting an hour only to find out a tow was never sent - I was on hold pending a new service provider. A Wards truck passed and stopped to check in on me (thank you kind sir!) and that gave me the idea to call them directly for help. They were kind, quick, and incredibly courteous in quoting me time and price. Oz was my technician, and I could not recommend this company and that gentleman enough. He was helpful, focused, thoughtful, and included me in on everything he was doing to get my car safely into the truck and towed to the garage. Was it my favorite experience? NOPE. Was it better because of Oz, Wards Towing, and their staff? Yep, they are a silver lining to dealing with car trouble. THANK YOU! read more

Over the weekend, after picking up an item from a friend's house, my car unexpectedly stalled and could no longer driver. After trying to figure out what was wrong with my car and seeing that it would not make it back to my home on its own, I looked at a few reviews for local towing companies. Ward's was the one that had the most consistent positive reviews, so I gave them a call. The gentleman that answered was kind and gave me a time estimate, apologizing for the long wait, as we were approaching the early evening hours. The tow truck game faster than the estimated time frame and I had my vehicle sitting at home soon waiting to go the mechanics the next day. From the Plainfield area to downtown Indy was about $133 for those looking for an idea of towing pricing. read more

Oz still the best tow guy this is the second time he's come out and got a vehicle for us. Amazing serviced outstanding personality and fast! Best tow company around for what they do. Cheap tow and he did not back down from a harder angle tow which was really appreciated! Will be calling every-time for our towing needs! Oz is still the best! Thank you so much Oz! read more

Ward's Towing - Towing Near Me - Indianapolis, Indiana

Sometimes life gives you a kick in the teeth and you need to call a tow truck. Ward's ended up being such a blessing and got me on my way in no time! Don't hesitate! This is who you want helping you! read more

Fantastic drivers who always come through when I am stranded. With 3 old cars, I have needed your service often.

Great experience overall! They were very kind, helpful, and efficient. I rode along where my car was towed and they took great care when we arrived to the location to make sure my car was taken care of. read more

They got to me in my car in 7 min from when I called them. I was home in 26 min. This place is the shit.

They have Bigots working for them, they don't respect other people's property, one of their drivers curse people the attitude this guy displayed was nothing professional, was very aggressive, all because I asked him please don't mess up my grass, I would never recommend a company that hires employees that act like this. He couldn't even stop, he just keep on cursing, he even through his gloves to the ground, and his hat while walking up on me while I'm on my property, then got in the ground "SAYING YES SIR MASSIR YES MASSIR, good thing the same person I used to be,!!! But this was off his rocker, all this in front of Neibors who were also offended as well. The company is only as good as its workers. I advised people who care about great service and not being offended by their employees do used the company. read more

Their drivers are reckless. I've seen them use an exit ramp to pass cars on 465. The truck pictured went around a car on 465 into the exit lane for 74 and then back on 465. Granted, the car appeared to be going the speed limit and no one else was, but this driver of this flatbed was completely out of control. His actions indicate he probably doesn't have the temperament to drive - let alone a commercial vehicle. ***after the response from the company, I double down on the fact that the driver should not be driving. And the company gaslighting me is an indication of the management. Don't want bad reviews for your drivers putting the general public at risk, then I wouldn't use the vehicles as billboards. Don't try to bully your way out of a bad review by gaslighting the reviewer. read more

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I called for a tow on a busy afternoon. They had a driver to me within 30 minutes. The driver was professional, loaded my vehicle securely on a flat-bed truck, and took it straight to my mechanic. I paid via card, gave a cash tip and went on with my life. They made a stressful situation easy and so much less stressful. Thanks so much! read more

I blew a coolant line in my truck on my way to a bday party and was stuck with 2 preteen girls in my car right before the 465 E exit in the pouring rain. I was able to get a ride to the party and was able to set up service afterwards. Driver was there in 25 minutes. Got me hooked up and on the way, price was steep but what are you going to do? All business, everything done within an hr, can't complain. read more

Called AAA to get our car towed because two tires were flat. Guess we ran over something with the drivers side wheels. Chris from Wards Towing was there in about 15 minutes, loaded us up and took us to Pomp's Tire Service, the only 24/7 place around. We were pleased with all the service we received in our time of need. Chris was friendly and professional and sympathetic to our plight. Kudos to AAA Roadside Assistance for hiring top notch towing services. read more

Great honest people. I was recommended Wards towing by an auto shop that I needed to get my car towed to. The gentleman was so helpful and honest. He took responsibility of my car and it felt great to have awesome help. This was the least stressful towing experience I have had read more

My car broke down late on Wednesday night. The tow truck was there within less than an hour and also texts you a picture of the driver with tracking information for the truck. Robert was his name and he was very pleasant to work with. He was very quick and professional. I was taking pictures of my car when the driver reassured me that he would be careful and the tow truck has 6 cameras on the back and showed them to me. He dropped my keys off with my information at the dealership with no issues. read more

Car was having trouble and we called- OZ came very promptly and was very courteous and professional. Would highly recommend!

I waited 40 minutes to get left stuck in a ditch in the snow in below zero weather with 2 small children bc I was $20 short of $90 that he wanted to pull me out. After my uncle called to help me out using his membership. He couldn't be present due to a stroke he had just had. read more

Scheduled a roll-back to pick up my F350 dually that had ruptured a fuel line. Driver (Clem) arrived on time, did a great job of loading my extra-wide truck and safely delivered it to the repair shop. This company has 24 hour service and will be added to my contact list in case of future need. read more

The last thing anyone wants is a broken down car and having to wait for a tow in the cold rain. I called AAA for a tow and Kyle was the man coming my way. Somehow the address was sent wrong and he circled around downtown Indy when I was actually located in Beech Grove. Not only did he follow through with the tow, instead of passing it off on someone else, he did it during rush hour traffic!! His spirits and personality were incredible! The place I even had it towed to said "I wish all guys that towed here were like that!" Kyle brightened my day during a crummy situation! 20/10 would recommend! read more

My wife and I had just returned from a 10 State/5 day vacation. We had returned our rental car on a Saturday. On Sunday we went to visit the family. On the way home our Truck's brakes went out. We were stuck! Sunday car rentals at 6PM are IMPOSSIBLE! We called Ward's. The Tow driver could not have been a better human being. He not only treated us like a professional should, but he was also friendly and even called us back to check on us as we had to Uber to the Airport and rent another car. WHO DOES THAT? Jerry did! He even visits a tourist location near our house in Southern Indiana. Guess who is getting a gift card to one of his favorite locations? Company policy be damned if they don't allow that! My wife commented a hundred times about how rare it was to find someone so real these days. What a Great Company, GREAT TOW RATES, and they sent the absolute best in the business in our opinion! In the unfortunate event you are stranded and need a tow...Wards, and Jerry is the way to go! If We had a business, I would hire Jerry in a heartbeat! Sorry, Ward's...LOL, Great Job on hiring Jerry! It was like having a friend come pick you up. Never had that experience before, and I have used many tow services over the years while driving a Chrysler product..."Rolling Junk". Ward's will ALWAYS get my business! read more

It's bad enough when you need a tow but, I also needed a ride tonight as it was raining and crappy out and while I didn't catch his name, my guy was great! Good conversation very kind and cheap!!! read more

John the guy from Wards is awesome. Not only did he show up much earlier than stated. He was extremely helpful and offered to tow to another place that he recommended. John is the cream of the crop. read more

Very professional and courteous! I always call Wards for my towing and service needs. They are willing to accommodate my needs without hesitation! Thank you Wards towing! read more

Would highly recommend Ward's. They showed up when they said they would, took great care of the vehicle while loading, and everyone I interacted with at the company was very friendly. Also, very reasonable price. read more

Just had the unfortunate need to have a vehicle towed to a service shop for repair as it was not drivable. Having no experience with towing services I began a search and called 3 companies. Lucky for me one of those Ward's Towing. The gentleman on the phone was very polite and pleasant and was able to quickly provide a price that ended up being 15-20 dollars below the other two quotes. He said he could have a truck there within 20-25 minutes but the truck arrived in 10-15 minutes. Joe the driver was also pleasant and professional and he delivered the car to the shop in short order. So my experience with towing services resulted in a good one thanks to Ward's. Will definitely reach out to them again if the need arises. read more

Ward's towing arrived promptly and got my vehicle loaded quickly. Our driver, Jeff, was very helpful and got us home quickly. Very down to earth and made the whole ordeal (breaking down on the interstate) a little less stressful. I will definitely use Ward's towing again, though I hope not to have to. read more

Over charged me on towing through triple aaa charged me 9 miles when it was actually 8. When I complained I was told that he would impound my car. Driver eventually paid the 4 dollars himself and admitted it was it was only 8 miles but was told he had to charge for 9 read more

This is the only towing service I will use now as long as I live in this city. They are friendly, on schedule and careful with my vehicle. Way to go Ward's! read more

Ward Towing was called after another towing company failed to respond after 2 hours and then sent the wrong type of tow truck. I use Progressive roadside assistance and Ward was called after I was fed up with the other company. They were there in less than 15 minutes after being called. It was a very difficult wench job done in January 2013 after severe rain. The front of the car was stuck in nearly a foot of mud and access was limited. I wish I remembered the driver's name but he was younger man in his late 20's or early 30's. The poor guy had to put on a special suit so he could attach the wench in the shin deep freezing water and mud. He had the car out in just over 30 minutes. He was very friendly, professional and courteous. After such a bad experience with the previous company I am determined to only use Ward Towing. They are by far, the best towing company and experience I've had. read more

I was assigned this company when I used my Progressive Roadside Assistance. I was so pleased with the timeliness, courtesy and professionalism of Charlie and his company. He was prompt and polite and treated my car like a Lexus instead of the broken-down Ford that it really is. He even sent me a text message to confirm when my vehicle had been delivered to the mechanic's. Next time I need a tow, I will call them directly. read more

These guys subcontract with AAA, so when I needed towing AAA arranged for me to be picked up and my car towed to the garage...and I was supposed to also be TAKEN HOME by Ward's after the car was dropped off. This was arranged with AAA and is basically the standard way they do this; with an engine issue the mechanics had difficulty finding, I had to be towed several times this year. Instead, I was informed by the driver he was NOT instructed to take me home (this is a quote, but note below)--which was less than 3 miles away--and he did not even want to take me with the car to the (at that time closed) garage, and he wanted to abandon me at "the nearest gas station" which was 2 1/2 miles from my home. I had on two knee braces, being off crutches for only two weeks, and I had to argue vociferously to get him to even deposit me at the closest main intersection to my home, which was still a hard limping half-mile walk. Driver did not care AAA was supposed to have arranged my being taken home and his dispatcher backed him up. These guys are idiots. The owner wants me to tell you I was offered a ride home BEFORE my car was dropped off and that Ward's has their own rules about towing that they clearly have not told AAA, but I was not about to hand over my car and my keys to a stranger when half the time the tow truck driver does not seem to know the garage to which I was having the car taken and I had to give directions on the way over. That offer to take me home BEFORE the garage was an afterthought by the driver; he initially insisted he had no instructions to take me home at all. Towing company insists they're in the right and basically I am somehow "...unfair..." Engine issue still wasn't immediately fixed, so I had to be towed another time several days later--by AAA this time--and SOMEHOW they managed to pick me up, take me and the car to the garage, and then take me home with a smile and a matter-of-fact "This is how we like to do things" attitude. Ask yourself why Ward's has rules that go counter to that and why they made an injured woman limp home. I would not recommend Ward's to anyone; I'm going to regularly ask AAA NOT to send them in future. read more