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Chuck E Cheese's

1.9 (51 reviews)

CHUCK E CHEESE'S · YELP ASSISTANT

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Good for groups
Good for kids

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we ordered a fries and a whole pizza. And fries came out like this. They served us burnt fries we ask them if they can replace it and they said "is it okay if its gonna be little raw?" Like wth who wants a raw fries for kids??? And i was like "can they just cook it properly?" And they said no because of the Oven that they have. I don't usually leave negative reviews. Im just very disappointed with the service and food quality.

This was their $5 fries basket. That's not even 1 whole potato smh
Dee N.

It's disappointing to see how blatant the greed from these corporations in America has become. It's wild how some places keep raising prices while cutting value, and they don't even try to justify it. This place has gone downhill--there's little to no value left. The game pricing has been completely overhauled, food prices are unreasonable, and the redemption value is worse than ever. People work hard for their money--we're not fools. Do better.

the receipt for the cheese

Kenneth was very helpful and attentive. He was so polite and answered any question we had. We appreciate his super star customer service very much, he really deserves the recognition!

If you're going to have a promo on your website, make sure your locations are up to date on it and not arguing with customers about it
Crystal W.

So not only are half of the games out of service, but no one is willing to fix them. I personally saw maintenance called 4 different times, but never actually saw them come out and look at anything. Now, I could have ignored that because children are running around out of control, standing on and kicking games and are bound to break things. Fine, whatever. The real issue came with their current promo. Through May 6th, if you tell an employee "I need a fun break", you are supposed to receive 50 free tickets per child with a $5 purchase. We tried this as we ordered a pizza and four drinks and the young lady had no idea what we were talking about. As we got ready to count the tickets and get prizes later on, we tried once more and again, the employee was clueless. My mother just so happened to see the manager and asked to speak with her. Upon explaining and even showing her the info (found on their website) that stated this, she replied that they knew nothing of this. After a lot of back and forth, we finally received 50 tickets per child in our group, but we shouldn't have had to argue about it. So I don't know if proper training wasn't given or this specific facility just didn't care, but either way, it should never take 20 minutes to abide by a current promo! ...the pizza was pretty good though.

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7 years ago

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10 years ago

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7 years ago

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10 years ago

The wait time to just get one small pizza is around 1 hour. Only came here once and im never coming here ever again.

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7 years ago

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10 years ago

Kid love comin here n Pizza taste like plastic ,We eat b4 comin here but if want the kids to get some energy off your hair.com here

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Ask the Community - Chuck E Cheese's

Review Highlights - Chuck E Cheese's

“The customer service at this location is amazing, especially Kenneth.”

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John's Incredible Pizza - Carson - Come ride California's only indoor spinning roller coaster, Crazy 8, at John's Incredible Pizza Carson!

John's Incredible Pizza - Carson

3.4(799 reviews)
1.2 mi
•$$
Kid friendly
All you can eat

My friend and I decided to visit for her birthday, using her birthday reward. The staff are very…read morenice there. There was a couple of times that we asked if we could have machines fixed/rearranged and they were glad to do it. At one point we even had a toy, pictured, get stuck and they let us get the toy and keep it (other places would tell you that since it didn't drop down you didn't earn it, but we are thankful they didn't deny us the toy when it was honestly wedged in hard). We also brought along my 19 month old since I didn't have a babysitter and it was great. He had fun running around and playing in their kiddie area and the restaurant in general. For the food it was your typical buffet experience and nothing truly mind blowing but also wasn't the worst experience we could have had and we HAVE had worse experiences. We really enjoyed our meal. At one point the manager (I believe he called himself), Ryan, came around and asked us how we were and happily told him we were enjoying ourselves and the food. We decided to eat in the Toon room and it was fun. We had fun eating and watching Disney jr. Another thing that we appreciated was when I bought our card for the games I wasn't able to get my points. I only noticed after it was because I accidentally entered my phone number wrong when registering for my account. One of the higher ups, I believe it was a leader or something came around and was able to add my points onto my account. Last thing I'll add is something I can appreciate and I'm sure others will too. Based on what I can deduce 100 points is equal to $1. I got this as they sell the same frisbee you can get as a prize worth 400 points for $4. All in all a great day and a lot of fun. Thank you to all the staff. Would definitely visit this location again.

I recently visited John's Incredible Pizza using a Groupon, expecting to have a fun experience with…read moremy family. Unfortunately, it turned into a very frustrating and disappointing visit. I was initially charged $370 and then charged another $444. I understand that additional guests showed up and that there may have been extra charges. However, the situation became confusing and stressful, especially with additional game cards being purchased that I ultimately did not need. I did receive a $290 refund, but that does not change how unpleasant the entire experience was. What bothered me the most was the customer service. I did not feel welcomed or treated with the courtesy and respect I expected as a paying customer. I left feeling uncomfortable, frustrated, and disappointed. I also left wondering whether I was being treated differently because of my ethnicity. I cannot say for certain that this was the reason, but the way I felt during this experience was upsetting. A family entertainment business should make customers feel welcome, clearly explain all charges, and handle billing issues professionally. Unfortunately, my experience was the opposite. I would not want another family to go through the same frustrating experience. Management needs to improve both its customer service and the way it handles Groupon purchases and additional charges.

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John's Incredible Pizza - Carson - All-You-Can-Eat pizza, pasta, salad, soup, dessert, and more is included with admission.

All-You-Can-Eat pizza, pasta, salad, soup, dessert, and more is included with admission.

John's Incredible Pizza - Carson - Boogie Bump Bumper Cars

Boogie Bump Bumper Cars

John's Incredible Pizza - Carson - Three large rides including a carousel, roller coaster, and bumper cars.

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Three large rides including a carousel, roller coaster, and bumper cars.

Zoomizoomi Kids Club

Zoomizoomi Kids Club

4.6(126 reviews)
5.1 mi

Great customer service. Very clean environment. Kid friendly. My son and family had a great time…read morecelebrating his 6th birthday. Can't wait to book again.

Got invited to my nephews 4th birthday at ZoomiZoomi playground. This establishment was located…read moreinside the Del Amo Mall. No matter how hard you try to Google map this location, the exact location won't show. The Google map will just show you that it is somewhere in the mall. Keep in mind that Del Amo Mall is a huge mall. We learned the hardware by parking 1/4 mile away. The way we found out is we had to look at a touch map inside the mall. It was quite confusing because the legend is not stationary, it rotates 180 degrees from your location. Always remember it is by Dicks Sporting Goods, nothing else. This place is hidden on the 2nd floor. It looks like a store. Deceiving looks from the outside. Arrived at this location which we were greeted for checkin under the birthday boys name. You must take off your shoes to enter, so make sure you have clean socks on. The other way is to wear some plastic booties, but it is frowned upon. That option is usually used as a last resort, like not wearing socks. The party was private, you can only have 1 party at a time. You self cater your food and drinks to the gathering. You can even bring a cooler with alcoholic beverages! Which is a plus for grown adults. Social and gathering with adult beverages males the conversation sweeter. This place is not like a chuckie cheese, it is more intimate with a core family since it is private. Its small so it may seem tight to move around. Place accommodates a jungle playground with plastic balls. Enough for the little ones to be entertained. There is one host that works there to assist with the games, food and photography (someones cellphone). That worker is very helpful. The other host works at the front counter for admission. Also you can even hire a character to visit and play games. Surprise appearance by Sonic! Woot woot! Overall, it is small and private. Good enough for 50 people. I will throw a small gathering here on a rainy day, cold or Superhot day only. There is nothing a public park cant provide that zoomi offers. Especially on a warm comfortable day. :) Lots of parking at the mall. Friendly helpful workers (only 2 of them). The 2 negative things is that stood out is removal of shoes and 1 restroom to use. Overall this place will get the job done to celebrate an ntimate birthday party. Fun fun ! Package pricing is unknown, I was not the host but assume it was a good deal since 90% of the party resources was purchased outside of the venue. Comfortable, cozy and small.

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Zoomizoomi Kids Club - Slides for kids

Slides for kids

Zoomizoomi Kids Club
Zoomizoomi Kids Club

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We Rock the Spectrum - Redondo Beach - Super fun swings!

We Rock the Spectrum - Redondo Beach

4.8(132 reviews)
5.6 mi

I LOOOOVE WE ROCK THE SPECTRUM!!!! I originally took our kids to the one in Long Beach* and it was…read morenice I thought I would go again BUT I tried Ms. Tiffany's location and FELL IN LOVE !! It is way bigger and has a ZIPLIIIINE Which sits to the far right side away from the toys! Every time Our kiddos come they have a blast and Heck I WANT TO STAY TILL DANG NEAR CLOSING!! ;-) Besides fun for the kids this location offers Parent's night out where they watch the kids and you get leave, Ladies Paint night which is a hoot, and various activities like parking lot water day and more! This gym is BIG compared to the other one we went to and there is so so much for the kiddos to do! One of the many things I appreciate is that while there are several swings I noticed on days when it is more crowded one or 2 are removed as to avoid kiddos swinging into other kids . However, how the gym is set up makes that less likely if a child walks the perimeter. While not because of the swing but this cute horse ramp thingy My owned kid mowed down a parent who was in her line of fire and it was both HILARIOUS (Me and the mom cracked up about it) I apologized to the mom and moved the toys back to where Ms. Tiffany originally had it -which would have avoided the accident in the first place (So my bad :-) ) I have so many things to say about how much I Enjoy We Rock The Spectrum! But the main thing is I can tell this place is run with love, integrity, and passion! We Will be back soon! *The Long Beach location closed a while ago which is why I am comfortable comparing the two. If they were still in business I would not have mentioned them.

Perfect for birthday parties! We just had our party yesterday, and all the kids had so much fun…read more The indoor playground has something for everyone, the highlight being the zipline, trampoline and grocery shopping play set. After that you have one other bright room that the team decorates beautifully (according to your wishes, just better) with lots of balloons to sing happy birthday. We had a blast! Thanks to Tiffany and her team!

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We Rock the Spectrum - Redondo Beach - Monkey bars, sensory play!

Monkey bars, sensory play!

We Rock the Spectrum - Redondo Beach - Costumes and more costumes!

Costumes and more costumes!

We Rock the Spectrum - Redondo Beach - Dawn at her friends birthday party at WRTS Redondo

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Dawn at her friends birthday party at WRTS Redondo

Dig It - Storefront

Dig It

4.1(127 reviews)
5.1 mi

Place is very thoughtful. Layout, activities, rooms, etc. as a parent I really appreciated this…read moreplace. Had our 4 year olds birthday there and staff was super accommodating. We've been here several times prior and it's always been fantastic. Their staff is always present and helping guide the children. One fo the few places I feel I can let my kids roam alone safely.

I celebrated my son's birthday here in February and, at the time, the experience was fine. We were…read moreeven given a card for a complimentary return visit, which we decided to use as an end of school celebration for the kids. Before coming, I called the day before to ask about the timing and any restrictions. At no point was I told that my 6 year old daughter would not be allowed to enter during Toddler Hour. Had I been informed, I would have planned differently. When we arrived, my daughter was told she could not participate because she was too old. She was understandably disappointed and confused about why she was being excluded. We accepted the rule and decided we would sit together and do crafts while the younger children played. Surprisingly, we were then told she could not even enter the space with us. What I find most frustrating is the lack of practical consideration. The younger children were sold tickets and are not allowed to be left unattended, yet my older child was not permitted to remain with us. The policies seemed to contradict one another and left us in an impossible situation. I completely understand having age based rules and designated toddler play times. My issue is not the policy itself. My issue is that it was never communicated when I specifically called ahead to ask, and there was no effort made to find a reasonable solution once we arrived. The result was a very disappointed child and a family celebration that quickly turned stressful. On principle, I found the experience unsupportive and unnecessarily rigid. I left feeling disappointed by the customer service and the lack of empathy shown in handling what could have been a simple situation.

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Dig It
Dig It - Race tractors!

Race tractors!

Dig It - DIG IT: soft block area

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DIG IT: soft block area

The Clawcade - Storefront

The Clawcade

4.4(113 reviews)
3.1 mi•North Torrance

I love this place! I usually get $60 for 75 tokens and every machine is 1 token. Thats such a good…read moredeal because the machines aren't rigged. If they are they are doing a good job letting people win most of the time. I think there were a few machines at time I had to try 8 times and gave up because I couldn't pick up the plushie. But usually one token I get one plushie. This place is absolutely addictive but I like it over other places because you can upgrade your plushies for bigger ones at the front desk. It's such a nice treat because if we have a bunch of little ones we don't want, and a big one we do like better, it's worth it. I leave with at least one big plushie that I exchange for 8 medium plushies, and a few more medium plushies. Total I take home each trip 1 big plushie, and 3-6 medium to little plushies. Other claw machine places I feel cheated because you either have to put a bunch of coins in to play once, or the plushies aren't easy to grab. This place is not only affordable, but you put one coin for each machine for one play. It's really fair and wants you to win. The cherry on top is the plushie upgrade exchange after you're done playing. I come here at least once a month because it's really fun

Kids always have a lot of fun when we take them. Machines are updated with new plushies and they…read morehave the opportunity to trade them in for a different "upgraded" plushy.

Photos
The Clawcade - Mini machines

Mini machines

The Clawcade - Private Full Service Birthday Parties Available!

Private Full Service Birthday Parties Available!

The Clawcade

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Chuck E Cheese's - pizza - Updated November 2026

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