Came to Chuck E. Cheese this morning and was so happy with the service we received. The manager here is fantastic and our pizza was hot and good. Great customer service from greeting to checkout. We also had two slices of the confetti buddys cake- a whole slice was good for the table we took one home. Also- this location is very clean and easy parking. Thank you for a fun family memory! read more

I cannot understand the low review for the life of me. Everything was absolutely awesome. The entire dinning room was immaculately clean. The food was hot, delicious, and served in a timely manner. The staff absolutely went above and beyond to keep myself, my wife, and my 5 year old son entertained (especially the gentleman behind the counter at the prize wall. Seriously, give this man all the raises in the world) and we ended up leaving with massive smiles on our faces. If you have little ones that deserve a night away, take them to this Chuck E. Cheese. You will not be disappointed. read more

It had been decades since I walked into a Chuck E Cheese but with a growing, active toddler now it's a must. As soon as I walked in the nostalgia kicked in and the Skee-Ball machine was summoning me. We've now been a couple of times, once to meet a friend and once for a birthday party. Both times my daughter had a blast! The staff are nice and the games are fun. The pizza is surprisingly decent. Downsides: 1) the birthday party was a bit hectic, as the staff was unprepared initially and there were multiple parties at the same time, 2) the prizes for less than 500 tickets are pretty weak, and 3) the machines seem to malfunction regularly. Having said all that, we'll be back. It's a good way to let your kid go crazy for an hour or two. read more

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Ordered a sampler that had wings, fries and breadsticks. I was very surprised to see 4 pieces of chicken that supposedly were boneless wings. I asked how many wings come in the sampler they told me a few maybe 5-6 asked what size are they and with his fingertips he said approx this size looked pretty decent, then I took him the ones they served me and he immediately changed the size and said yeah that's the size. Chicken nuggets from McDonalds are 3times bigger than the wings I received. To me this was false advertisement. On top of the price I paid 20 dlls for 4 pieces that looked like chicken crumbs. Verry disappointed won't be coming back here! read more

Chuck E. Cheese - Boneless chicken wings - Pizza Near Me - San Diego, California

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Jeff at Chuck-E-Cheese on Sports Arena provided exemplary services. We brought our family to this location on our oldest daughter's 4th birthday and Jeff welcomed us with top-notch customer service making sure we understood how to purchase time for games, how to activate our points card, and how we could use our earnings at our next visit. Even though the location was going to close in 30 minutes, he did not make us feel rushed but did reinforce the close time as to ensure the employees were on their way home within a reasonable time. Thank you, Jeff and team!! We look forward to our next visit. read more

Very surprised our local Chuck Cheeses has such low reviews. I have been celebrating my kids birthday parties here for years. The pizza and salads are amazing. The place is clean. Staff has always been friendly. I will say, do not buy their birthday cakes. Besides that, great experience every trip. If I could give some positive criticism. The management needs to upkeep the games. It seems every time my family and I are there, they have 5 plus games that are down. Besides that I give Chucky Cheeses 5 stars... read more

chucky cheese is fire but its expensive for fries but met my idol p diddy the 1st but amazing food

$21 for 60 minutes game card. Kids had plenty of fun. Would've stayed longer but had things to do. Lots of games here. This Chuck E. Cheese location is nice & clean. Tip- Best to go to the Chuck E. Cheese website & screen shot the coupons. Better deals & military discount coupons. Special mention to Alejandro for the Excellent customer service! read more

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First and foremost I want to thank Jeff for making my son's 10th birthday amazing and one to remember, Jeff went above and beyond and made us feel welcomed from entering to exiting I couldn't have asked for better service his service was top tier and his attitude was great Jeff I won't forget this and neither will my family you made my son's birthday 1000% better and we will forever be thankful to you, you made Chuck e cheese feel like home and surrounded by family I will highly recommend and tell everyone about my experience here. Thank you so much Jeff!!!! read more

Fully renovated with LED dance floor and video wall. New games have been installed (7/11/2023). This newly-updated fun center is designed for the future generations of kids. read more

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I really wish people would take into consideration of the staff here especially when they are understaffed. We came on 8/2/23 and they were so understaffed but Letty and Yenessa made the best they could with their service and never once gave attitude. I appreciated you both making me and my family welcomed and helped. Give these ladies a raise! read more

This review is specifically for this Chuck-E-Cheese location AND comparatively to other locations. We got the summer play pass thing, Silver Tier and have been using it every week for our 5 year old. He loves it. We have gone to a few different locations throughout summer, as he likes certain games and activities. This location had some arcade games that other locations don't. Which my son absolutely loved. He is now obsessed with Luigi's Mansion, so I might have to get that on the Switch. Thanks Chuck-E! Overall this location is cleaner and less crowded than the ones closer to my house. That was great. There were a few games out of service, but I've never been to a Chuck-E-Cheese that didn't have that. This location had a fairly small amount of things that were down comparatively speaking. The staff was pretty friendly, and they actually always had someone at the door to actually check the wrist stamps when you leave. The person at the prize counter was also really friendly and helpful, they also spoke to my son instead of just me, so that was a plus. read more

i just want to know.. how could salad give me the runs?? AND the pizza tasted reheated and i cant and will never understand how the shape is this way.. i didn't eat this bc i don't trust it but my family said all the food they basically had to offer was bad. we all got stomach pains right after eating it and still running back and forth from the restroom. read more

Chuck E. Cheese - Pizza Near Me - San Diego, California

So disappointed with this place. It was our first time coming here and it took like 20 minutes just to ring us up because the guy at the register couldn't enter our coupon even after the manager was called they took a while to figure it out. Once our order was finally placed we ordered 1 Large pizza and wings and 47 minutes in and our order was nowhere to be found. Eventually we reached out to the back to see the status of our order and wasn't even started. There was 1 person in that back that had completely forgot about our order and was rushing to start making the orders coming in. We eventually got our order after a total of 1 hour. There wasn't much staff and they all looked like they didn't know what they were doing. Even the manager looked lost. Will definitely NOT come back. We take our kids weekly to Chuck E. Cheese (mainly in Temecula or Escondido) and have never had problems like this. Also, the food immediately made my husband and I sick. read more

Wntf is happening to this place. 15 min line one cashier while manager and supervisor sit off to side. 38 min for a conveyor belt pizza. 1.10 hours for cold wings twice. Not to mention supervisor tryna to b's my wife why it's taking so long. Check out my pics I had been in as me spot for 10 min and these guys playing candy crush on they're phones over there. Chuck got to check these foos I have two pizza joints i know your not killing it and these clowns aren't helping. You should at least let them know that your ice cream machine sales aren't much so those registers is where the money comes in. Sweetheart your management needs to be further assisted in that kitchen not me. I can go spend my $1900 a year elsewhere. read more

Chuck E. Cheese - In the same spot for 14 minutes - Pizza Near Me - San Diego, California

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El queso Chucky es un establecimiento insalubre al que no recomiendo que vayan sus hijos. Hemos estado allí muchas veces y lamentamos decir que la calidad de la sucursal ha bajado. Muchos de los juegos y áreas de juego están sucios de comida y enfermedades. Hay polvo y telarañas que hacen que el lugar sea desagradable. Mis hijos se enferman cada vez que los llevo al chucky cheese. read more

Nope. Would never go to chucky cheese unless I want ecoli pizza. The square cheese was not even melted on the pizza. The place is ghetto filthy. Debris and trash all over the floor and there was actual poop smear on the play structure. Hire people that want to work and do. This place doesn't even deserve one star. read more

Had an event with my organization for 8 kids. Everything was great they called night before to confirm. They had my table reserved with sign cups plates all ready and times pizza just right ! Will be decorating having another event there. read more

Had a pleasant day at Chuck E's place. They offer free WiFi and electric outlets, and surprisingly, the food isn't too shabby even for adults hanging out solo. Noticed Chuck E has shed a little weight these days. read more

Utterly disappointed with this entire place. Very dirty and several of the games were not operating correctly. Despite how busy the place was, the staff did not seem to have any sense of urgency and practically lounged around as lines grew at the counter. You'd think the manager would get his staff in order but no. The manager in fact looked the least professional of all the staff. His hair was in shambles, his shirt was dirty and half tucked, and his shoes were not tied. Not to mention he walked around with a scowl and was very unpleasant when I asked for help at the toy counter. In fact, I was at the toy counter for at least 20 minutes waiting for service as this same manager multiple times came back and said someone would help me. He was free to help the whole time. Why couldn't he help? Unclear. Clearly he is not customer oriented and the rest of the staff followed suit. I understand that this chain isn't the most glamorous but the manager here is truly one of the worst I've seen at any restaurant. Luckily there are many other places in the area where your kids (and you) will have a better time and be treated with respect. read more

Very clean and organized. Bryanna went above and beyond to take and fulfill my order. Place was constantly sanitized and food was brought to our table promptly and tasted sooooo good! read more

I wouldn't waste my money coming here. I brought my wife and kids and spend about $100 ok food and tokens and barely any of the games worked yet still took your credits and the food took forever to come out and it wasn't even good. I would honestly invest in another location to take the kids out for some fun bc this experience was anything but that. The rides that don't work will take your credit and afterwards will say "not working" read more

Mentally prepare yourself for a fun filled day of screaming children and absolute complete chaos! I'm not even kidding. I came to this Chuck E Cheese location on a rainy Saturday in San Diego and let me tell you that the entire child population of San Diego was here. I don't know how I would have thought otherwise since this location is at a prime location right by the sports arena. There is a parking structure that accommodates the plaza nearby including the gym and other stores so I can see it getting pretty crowded. Upon entry you get you hand stamped with the same stamp as your children which is nice that they actually check to make sure you and your family have the same number. There are plenty of games to keep the kiddos entertained. A $20 card I feel goes a long way. This location is just pretty crowded. Let's just say that they really took advantage of the layout of the area to really maximize its seating and game potential. All in all a great place to bring the kiddos. Fair warning if there is an event at one of the venues nearby it might be a struggle just to pull out of the parking lot. read more

One of the cleanest chuck e cheese i have been to, except that 90% of their games are out of order. Pizza is good, though we waited 30-40 mins for a medium pepperoni pizza.... the girls were starving. while we were eating our pizza, next to us was a managing bashing on the employee whom was trying to fix the photo booth. poor guy. Unprofessional. No straws and lids in stock :( would have been fun but the nieces were limited to what they can play. some games ate the credits and some just didn't work. read more

Let me start off by saying: I UNDERSTAND THIS IS A FUN PLACE FOR CHILDREN. Let me follow by saying that regardless of the aforementioned fact, this was the most disgusting, vile place I have been to in a long time. Moving on. As I have mentioned in my previous few reviews, I am now a nanny. You might think that taking a 6 and 3 year old to Chuck E Cheese as a treat is a good idea, right? WRONG! Bad sign number one: As soon as we walk in we have to stand in line for almost 15 minutes before we get to the check in stamp counter. WTF? Is this a club downtown? Are we trying to get into the Ivy Bar? Shit. Bad sign number two: We had to stand in another 10 minute line to order pizza/get tokens. Bad sign number three: It was hot as shit in there. I truly thought I was going to melt to death. Yes, literally. Bad sign number four: There were little nasty rugrat children climbing up onto the Chuck E. stage and pulling on the poor robot mouse. Bad sign number five: Half the damn games in this ramshackle place were out of order. And there were more nasty heathens climbing and laying all over all the Skeeball games. WHERE THE HELL ARE YOUR PARENTS? It took for dang ever to get our one pizza out and it wasnt even that hot when we got it. A majority of our tokens were lost on broken games. The only place parents were was sitting in booths stuffing their faces with food instead of watching their demon spawns. The floors were filthy and covered in food and other foolishness. And I swear that place was packed over fire capacity. Honestly, the only good things I can say is I like that they stamp each party with a matching number for everyone they came with that way they can make sure the babies leave with the right adults. And our pizza was pretty good for that kind of pizza. But would I ever go back there? HELL NO. Keep that nastiness away from me. read more

Chuck E. Cheese - Pizza Near Me - San Diego, California

I have never been impressed by a Chuck E. Cheese until now. This is a great location. The staff are pleasant and professional. The employee inside the Chuck E mouse costume took extra time and allowed my baby who was a little unsure of him to check it out. Two things that set this location above all others I have ever been to: 1) This establishment is especially clean. This is the first Chuck E. Cheese location where I have actually observed staff cleaning the game knobs/controllers. 2) I have two children and have used countless (at least 100) diaper changing stations over the years. This is the first time I have ever seen one with the diaper changing bed liners stocked. This was really impressive and appreciated! read more

Chuck E. Cheese - Stocked diaper changing bed liners. Small cost for the company, massive positive impression for customers! Thank you Chuck E Cheese! - Pizza Near Me - San Diego, California

Not enough employees working. Salad bar food tubs left out on a cart for hours. Restrooms had plugged toilets. No ice in the ice machine for hours. Place was dirty. No management to be found. Definitely won't be back with family. So gross!! read more

Chuck E. Cheese - Unsanitary. Disgusting. - Pizza Near Me - San Diego, California

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:-| My kids love it.. though I don't know why. Here's a tip: If I were you, I'd go first thing in the AM say 10ish.. They clean late that night and prepare and clean in the am. Yep, I'm a germophobe.. Bring anti-bacterial gel if you go any later.... In the am.. there aren't the rush of kids... you get pretty much the whole place to yourselves.. it isn't until say 11:30 that the rat packs start arriving... by noon and there after--your innundated with families and kids! That's when you wanna leave... Though the food shows pizza and salad and what not. I've NEVER eaten here and neither will my kids (though I've 'tasted' some of their menu items)... I'm sure you can find better quality food for less anywhere else. The idea of paying to play games and win tickets for a prize of your choice is strange.. kind of like Las Vegas for kids.. though the kids LOVE it and the bday parties are what they like as well, I'm not a fan. But I'll give them 3 Woofs. We'll be back I'm sure, but only once in a blue moon. (I'll hold my breath.... like I do when I enter the front doors.) 3 woofs... Just A-OK (I rounded up... Sports Arena Chuck E Cheese's is not so Ghetto Cheeses) read more

If kids could write Yelp reviews, I have a feeling that they'd give Chuck E. Cheese a higher rating. However, from an adult perspective, it's simply an overpriced "fun zone" with too many "out of order" signs and games that seem rigged to reward the least amount of tickets possible. I recently took a four-year-old boy that I babysit to Chuck E. Cheese for a couple of hours while his brother had a birthday party at the nearby laser tag place. We spent $20 on tokens, which gave us the perfect amount to spend for two hours. We literally just finished the last token when his dad came back to relieve me. Over the course of those two hours, we played almost every game in the building. The majority of these games seemed to have more to do with luck than skill and most awarded just a couple of tickets at a time. There's also a few games that don't award any tickets and I noticed some kids being disappointed when they finished the game and no tickets came out. Perhaps these machines should be better labeled? But then again, I suppose the number of tickets doesn't matter too much. None of the prizes were very exciting anyway and anything that could be worthwhile would require far more tickets than most kids could ever dream to have. The one thought I kept having was "don't touch my face." I can't begin to imagine how many germs were on these machines that hundreds of kids touch every day. I made sure to use plenty of hand sanitizer when I got back to my car and thoroughly wash my hands before eating. We didn't eat anything so I can't comment on the food. I remember going to a Chuck E. Cheese when I was little and thinking it was amazing. Perhaps the quality has gone downhill but I have a feeling it's probably just that I grew up and this place lost it's appeal. I still think there's better places to take kids for a few hours of fun though. read more

Chuck-e-cheeses, where a kid can be a kid and us parents get to kicc bacc and enjoy watching our kids have fun!!! We've been going to Chuck-e-cheeses across the country and we like the sports areana location the best because it's not only in a great location, there is friendly staff here, the pizza has gotten better (especially the stuffed crust pizza), and the inside is clean/comfortable!!! Thank you to the Chuck-e-cheese staff that works at this location!!! read more

I had a birthday party for my five year old here from 5-7 PM on Saturday, November 12, 2011. Things went wrong from the time of booking the party online. A representative called 48 hours prior to the party to verify my booking and what I wanted. At that time, everything was correct. Upon arriving, I find that the booking was messed up, the party area was not cleaned very well at all from the previous party and the service from our hostess and other staff members was absolutely horrible. First of all, the birthday party area is WAY too crowded with tables crammed in tightly to fit as many people/parties in that area as possible. There was cake icing, ice cream and other things all over the carpet when we arrived. It was disgusting. Our party hostess left a great deal to be desired. Our party had 11 children and 14 adults. She set the table for the kids but did nothing for the adults. She took no orders for food/drinks for the adults and I had to go and order everything separately at the cashier. The pizzas came out and were almost eaten completely by the time the appetizer came out. I ordered pitchers of lemonade for the kids and pitchers of soda/lemonade for the adults. Our hostess brought ONE pitcher for 11 kids and brought nothing for the adults. She left and was no where to be found for over a half hour. When I did find her, she was working behind the prize counter and paying no attention to the parties she was supposed to wait on. I went to three different staff members asking for assistance in getting the drinks and all three said they'd be right over but did nothing. I managed to get an employee to give me two pitchers which I carried myself to the soda fountain machine, only to have a different staff member stop me in my tracks, take away the pitchers and say she'd bring the drinks right over. 25 minutes went by and still no drinks. I was pissed. Though the kids were having fun with playing games and eating pizza, all the adults were upset. Finally, I was able to get drinks for the adults but by that time the food had been eaten and half of the adults went and bought their own separate drinks at the cashier just to be able to get a drink. So...I paid for 14 adults to have drinks and that went out the window. About 40 minutes were left in our 2 hour party time window and nothing had been done about Chuck E. coming out for a party so I tracked down my original hostess and asked for plates and silverware in order to serve the cake - which I brought myself from an outside bakery and I was charged for a Chuck E. Cheese sheet cake in the end - but that's another story. I called to verify with management earlier in the week that I could bring an outside cake and was told yes. Our hostess gave me attitude because I brought a two layer cake instead of a sheet cake which apparently was more difficult for her to cut because it was bigger. She picked up the cake and began to carry it away from the birthday girl and all her friends because she said she was going to cut it in the kitchen instead. Another mom and I stopped her because we didn't want her to take the birthday child's cake away just after she blew out the candles and all the kids were expecting to get cake. She mangled the cake trying to cut it with a plastic picnic-type knife. Now with all the cakes this place has to help cut, you would hope to goodness that they would invest in a larger plastic knife and not use something so flimsy. I originally ordered about 28 cups of ice cream. Very few adults took any and about half the kids did. I asked if the hostess could take back the unopened cups of ice cream and credit our account but she said no. So I walked around and handed out ice cream cups to other people at other tables just so it wouldn't go to waste. There was about $20 of ice cream. Our tab was charged for a sheet cake which we didn't take. I went back to the cashier after noticing the error on the receipt. She told the manager who preceded to not correct the error herself but passed off the duty to another staff member. Two staff members argued between each other about how I did or did not have a Chuck E. Cheese sheet cake. One didn't believe me so I told her she could come to the table to see my bakery cake still there. She ended up taking the sheet cake off my account but instead of crediting my credit card she gave me the money back in cash. Guess she didn't know how to do it correctly. The kids played the games with their tokens and several of the machines ate the tokens and gave nothing in return - no game started, no tickets printed out, etc. The ticket-counting machine didn't work and ate tickets without giving a credit slip for the prizes. After several parents notified the manager, only did he try to fix anything. The only thing good about having a birthday party here was there is enough parking in the lot and an adjacent parking garage and the pizza is better than just average. read more

From a kids' standpoint, this place is heaven - games, prizes, play structures, rides, pizza. From an adult standpoint, it's a lot of noise, chaos, crowds and headaches. But, the kids love it, so sometimes we give in and take them (and by we, I mean me; my husband affectionately calls it the "worst place on earth"). After getting caught in a downpour this morning on a mile-long walk to the donut shop, I promised the kids we could come. They had a great time (as always) and I actually enjoyed playing basketball and skee-ball with them. I ordered a cup of coffee, and while it wasn't the best, at least they made it fresh. Tip: earlier is always better; 11 am was relatively quiet; by noon it was deafeningly loud and crazy. read more

Chuck E. Cheese - Pizza Near Me - San Diego, California

Food slow been waiting more than 30min and not tasteful. Service is horrible, facility is not clean and neat.

I've never been to a Chuck E. Cheese but I know enough to know that there was going to be rowdy children, mediocre pizza and mass chaos. And all of that was fine. What wasn't so great is that although there were two open cash registers, only one person decided to half pay attention to us while the other other blatantly ignored us. We nearly walked out right then, but finally someone decided to take our order. We ordered a large pepperoni pizza, two drinks and 50 tokens for $30. I'm glad we did not have the salad bar because it was a mess. There was food all over and many bins half filled. At the time we were there, it was busy but there was no one else in line meaning there would have been time to clean up the counter. We played a few games of Skee Ball while waiting for our pizza, which actually did turn out to be good. Not gourmet, but just good ol' crispy crust pizza. Then back to the games. Mario Kart and the games of luck were the best. The basketball shot had one side that didn't work and two other games took tokens, but didn't function. Kids were running up on the Skee Ball machines and the place was just a mess. I didn't expect immaculate by any means, but it just had a dirty feel. If you don't have great food and crappy service, at least make the games work! Pizza and arcade games are fun, but next time maybe Dave and Buster's. If you've been to Chuck E. Cheese as a kid, it's fun to reminisce and feel like a kid again, but as a grown up, we have higher expectations of what we expect from a place and this place definitely did not meet them. I had a fun time mainly because of the company I was with; otherwise, it seemed like a mess. read more

Guest relations emailed me attempting to give me vouchers. I said I don't want vouchers, my family and I won't be returning because the place is a health hazard. We would just like a refund if anything and no response. I see why the stores can't get it together, since corporate can't either. Great service Chuck E Cheese, well done. read more

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The pizza is very tiny and tastes like cardboard. When I got the pizza I thought it was gonna be bigger. It's not worth buying, it has no sauce and tastes plain. I only ate the crust. One star read more

Chuck E. Cheese - The Medium Pizza - Pizza Near Me - San Diego, California

First best part: Hours open = Sun-Thur 9am-10pm Fri-Sat 9am-11pm Second best part = COUPONS! Note, look for coupons online, not just on thier website... we got 100 tokens for $10 today... Third: I can undertand the nanny's comments below regarding the wait... We get there realy early so we get alot of free tickets and close up time with Chucky... not very many kids at all and we leave by 11:am before all the crazy party's start... BUT we have been here for the wait and the only thing I can tell you as that we are fine with this due to the safety issue - they are "marking" each "family" so that they may not leave with someone that they are not supposed to leave with... We buy a soda and refill it as needed... today? 300 tokens and one soda = $36.00... also = 2 hours of fun time with 3 kids under 5 years old and each kid getting about 500 "tickets" to speand each... All you can eat salad bar is good if you can get the kids to eat stuff from it, but we try to eat breakfast before and then have lunch after... this place has had some issues here and there but i blame the teen aged attendants who either or there for just a paycheck, but have found that for the most part the people who work there enjoy the craziness of the children.... read more

We celebrated our child's birthday, I liked the way kids enjoyed their time, but customer service is kinda slow. I wish they will be more active and interested in helping to their guests. read more

Chuck E. Cheese - Pizza Near Me - San Diego, California

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We had our 8 yr olds bday party here and she had a blast with 12 of her friends, our server Yanessa was on top of everything, getting our food orders , setting up , organizing and just helpful with everything, the manager Stephanie was also very helpful with the phone call couple days before to confirm everything and answer any questions I had, based on my experience here I'd recommend to anyone read more

Great place to bring the kids the pizzas ok lots of fun activities my son likes to play the Transformers game with Bumblebee and Optimus Prime. Unfortunately they don't have that game here at this location but still a lot of fun. Grown ups can have some beer watch the kids run around. The best part is the games are very inexpensive compared to going to the arcade by the roller coaster Mission Beach this is about 1/10 of the price. On Saturdays I could be a long line in the line tends to move a little bit slow but overall great experience but the people that work here. I recommend getting the cheese pizza has a lot of flavor the salad bar is really nice, nothing special on the salad bar but if you're trying to be healthy. They really have something for everyone here. PS Don't forget to look online for the coupon I forgot mine and they were able to help me find it through my mobile device the $20 for 100 tokens to really good deal you can play games here for over a week and still have half your tokens left. Fun fun fun fun read more

Chuck E. Cheese - Pizza Near Me - San Diego, California