This is great if you're already visiting the mall. We paid for 90 minutes yet the staff called my child's wristband color after 75 minutes. I believe it has something to do with the staff needing time to clean between guest visits, yet I did not see any of the staff cleaning in any of the areas being used. We paid for 90 minutes, so I allowed my child to play for 90 minutes. Also, the restrooms are along the back wall on the opposite side of the building -- a bit of a walk. Lastly, a military discount would have been much appreciated. For a few dollars more, we will continue going to Party City where the restrooms are close (and clean), a military discount is offered, and my child can play all day. read more

Came here for my nephews bday. It was cool being able to go in with the kids to jump around and explore. Definitely appreciated the noise level in here it was not crazy chaotic and they had the music just at the right level. Glad something like this exist in our neighborhood. I was concerned for the babies and toddlors some parents and teens were rough housing and I can see a kid getting kicked in the face on accident, lol. They should have area specific to age group to make it safer, but overall had fun! They also have free arcade games which was cool. Check it out at least once! read more

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Had my daughter's birthday here as part of the grand opening birthday promo. I almost regretted it from the moment I booked. I had a few questions regarding my booking and immediately emailed the party email listed. No response. I waited a day or two and attempted calling multiple times across the span of 3-4 days. No answer, no response on both calls and emails. I finally drove over to ask my questions and spoke directly to the manager who was assisting at the front desk. When I mentioned that nobody was answering both my calls and emails, there was no apology--just simply a, "oh yeah, we've been having a hard time responding to voicemails and emails..." oh? Ok. Day of party, the staff really only checked in for the initial check in and at the end when it was time to sing. No help setting up, no check ins, no structured activity, the fridge had old crusted liquid inside. I'm glad the party was part of the promotion because if I had paid regular price, I would have been really upset. read more

FUNBOX - Party area - Amusement Parks Near Me - National City, California

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I took my kids here while we are on vacation to SD on spring break. This place was very clean very big had enough room for everyone. My kids thoroughly enjoyed their time and it was nice to have somewhere for them to get all their jollies out. My only suggestion for this place is that maybe they should do something or add a little bit more to the toddler section. It wasn't very fun for mine because all they had were basically blocks to play with. I would take them back. My son didn't want to leave. read more

Fun Box in National City had me feeling a little mixed. First off, the space is definitely smaller than I expected. The toddler area in particular was really underwhelming. It kind of felt like they just threw some blocks in there and called it a day. For little ones, I wish there was more variety to actually keep them engaged. The jumper area is a decent size, but again I had this vision it was going to be huge and it just wasn't giving that. Kids were going wild, as expected, so I stayed out while my spouse handled that chaos One thing I noticed though, a lot of parents were sitting inside certain parts of the jumper, which kind of blocked off areas and you could tell kids were avoiding those spots. They do have free arcade style game machines which is a nice touch, but that area gets crowded fast. Now the restrooms... yikes. For a newer place, I was honestly surprised at how dirty they were. Almost every stall needed attention. No toilet paper, no liners, just not maintained well at all. That part was a big disappointment. On a positive note, the party rooms actually look really nice and I can see this being a good birthday spot. But seating overall is limited, and the shoe storage fills up quick, so that's something to keep in mind. Overall, my kids did have fun, so that's what matters most. But they did say it felt a little scary with how many kids were running around nonstop. Not a terrible experience, just not as impressive as I was expecting. Curious to see how it holds up over time. read more

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Had such an amazing experience here. Celebrated my twin daughter's 9th birthday here. I love that you can bring your own food and they decorate the room for you so no stress on my part to come and decorate. Our hostess was so nice and helpful. Love the fact that the arcade was part of the party deal. It was fun for all ages even the grandparents went and jumped a little. read more

We came here for a birthday party and WOW! Just WOW! My son is autistic and he absolutely enjoyed himself. I love all of the colors, the aesthetic's and the amount of activities you can do. What an amazing place for kids to unwind. I appreciate the staff who were very helpful and kind. They pay attention to the kid's to ensure safety. They have staff monitoring the entrance and exit making sure no one runs out. Everyone that works here is so friendly. Highly recommend taking your kiddos here. Awesome place, 10/10! read more

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Very fun for my daughter. Bounce bounce and more bounce lol. We went because of the grand opening promotion and my daughter wants to go after seeing a video. Very convenient location as it is at the mall too. read more

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BEWARE Price Gouging!! I had a very frustrating experience trying to book my son's birthday party at Fun Box in National City and want to warn others. Two days ago, I attempted to book a Premium Birthday Party "Grand Opening Special" advertised at $259 (regularly $579), with a promotion valid until 4/20/26. I even took a screenshot because the price influenced my decision. However, the website kept crashing during checkout, preventing me from completing the booking. When I checked again shortly after and the next day, the same package had jumped to $579 (now shown as a "sale" from $679). That's a $300+ increase within hours, despite the promotion still being advertised. This raises concerns about inconsistent and misleading pricing, as well as an advertised promotion that doesn't match actual pricing. I contacted management via email and voicemail but received no response. Overall, this feels like false advertising, poor customer service, and an unreliable booking system. I recommend taking screenshots and proceeding with caution, as prices may not be honored. Unfortunately, my son is now disappointed because the event is no longer affordable. I don't recommend!!! read more

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Such a fun experience! Miles and Mason had an absolute blast. Affordable jump time, great setup for birthday parties, and the FREE arcade games were a huge bonus Definitely making family memories here. We'll be back! read more

I don't understand why everyone needs to sign a waiver even if they are not a jumper. Bathrooms are dirty and not maintained. Arcade games are very limited and some don't even work. There are no staff cleaning the tables. read more

This is a new place in National City, and it's very beautiful. The kids really liked it, and I'm planning to reserve a party for them soon. read more

FUNBOX - Funbox - Amusement Parks Near Me - National City, California

Prices are extremely high and they let us into our designated party area late. Our host did a good job with our area and distributing bands. Kids had fun a lot of fun too, however all my kids and my friends kids got sick afterwards. Fevers, coughs, vomiting and even hand foot and mouth disease. read more

Today I went to FunBox National City with my son for the first time. He was so excited to experience everything, but unfortunately we encountered terrible customer service from the moment we arrived. To start, the place was extremely disorganized. I waited patiently in the regular line for over 15 minutes with no help at all. After being ignored, I decided to ask for assistance in the party line instead. I waited another 15 minutes just to speak to someone, only to be approached by the manager. When I explained that I had already been waiting for a long time and just needed help, he told me to move to the back because the party line had priority. I explained that I had already waited patiently, but he showed no concern or willingness to help. Because of the horrible customer service, I decided to leave, which completely broke my son's heart. Very disappointing experience. I do not recommend this place and will never be coming back. read more

First day at Fun Box! My kids ages are from 2 to 15, and they ALL had a blast. So fun, easy check in process and the kids tired them selves out! Definitely returning read more

FUNBOX - Amusement Parks Near Me - National City, California

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Great place to take the kids! Indoors and they get tired. You can work and rest while they play.

This place is amazing booked a party for my son they enjoyed every sec of it Employees are super helpful and made everything such a special experience highly recommend this location read more

Had an awsome time with a birthday. Place was so good to kids!!! Had so much fun!!!! Will come back very soon!!!

Super fun,kids loved it. They just need to work on their staffs customer service, zero acknowledgement when you walk in or when i had a question. No ones walking around actively sweeping or cleaning so my socks got wet (i really hope was water) and random hair balls stuck to my clothes from the bouncy house..which is expected at a kids play place but being that it was early at opening on a week day and least packed should be cleaner in the play areas read more

They lie about their prices! I've watched the website go up twice now on birthday party packages they claim are set until the middle of April. Horrible customer service, they don't respond to voicemails and won't answer the phone. I emailed the party coordinator as instructed on their website if we have any question and i have yet to hear back. read more

Spend time at the Grand opening with my kiddo & he had so much fun he's almost 2 yrs & he had a blast in the toddler room! Overall will definitely be coming back to book a birthday party! read more

FUNBOX - Amusement Parks Near Me - National City, California

Great Service all workers were extremely nice and helpful. Very clean hope it maintains like this ! Great place to take your child / children to get all their energy out and it's also cool parents can join in the fun and play too! read more

Kid had a blast! Came twice in one day! Friendly staff clean facility looking forward to returning

Super fun place to take our twins! We will be back very often! Friendly staff as well! Come join the bounce fun!

Let's start with the bathrooms. Absolutely disgusting. Super dirty and the smell of pee. The staff there are super rude and inexperienced. There is not enough seating so be prepared to stand. Kids had fun playing but it was definitely over crowded. read more

We arrived at Funbox during opening week and check in was quick and seamless. Staff were friendly and everything was organized. My kids had a ton of fun! we will for surely be back for more fun and parties too. read more

Pretty cool and new indoor playground for kids and kids at heart. A lot of space for bday parties

Great big place! Kids had fun. Staff are friendly and accommodating. Several rooms that can hold parties.

Honestly pretty boring. Only takes a few laps to get bored, I was very hyped for this but I was very underwhelmed by what I saw

They get 1 star, one of the jumpers was down because of electrical issues, (the main jumper everyone liked) they did give a discount. More supervision is needed, there are all ages and was told they're not a baby sitter, wtf! I'm suggesting that SOMEONE should be monitoring to make sure no crazy stuff is happening. Again, there are ALL ages able to participate. The guy taking the money basically said deal with it, we're doing the best we can. Then proceeded to tell me "you had concerns when you came in right, now you're back again"basically, stfu or leave. We can spend our $$ somewhere else. read more

Parents be prepared to PAY $17 per parent to sit and watch your children play for 90 minutes. Everyone 2 years + pays $17 admission. Also, be prepared to be rushed and told to move when other parties arrive. Staff is rude and not fun at all. MONEYGRAB BOX. read more

What an amazing place. So well organized, clean and ambiance for not just the kids but parents and grandparents was amazing. The people operating and working are so friendly, dedicated to their job and looking out for everyone. I didn't once see anyone just on their cellphone blowing off their job. So much fine and dang even the port-a potties were serviced, clean and hand wash stations stocked. I wish we had tried this before they are leaving National City :Plaza Bonita. read more