Had my kid's birthday party here, and honestly, everyone had a great time. We did the laser tag package which included the party room for 1 hour, 2 laser tag games, 4 rides and 200 tokens for the arcade. The kids had a blast! So did the adults. The laser tag was extremely fun for the kids! Man, I had forgotten how much fun laser tag is until I saw my kid and her friends playing. Then the party room was simple, but served its purpose really well. Our party hostess, Karrina, was really great with the kids and made sure the party kept moving along. I think what I liked the best about the experience for the party, was that our hostess walked the kids around to the rides and through the arcade so they could familiarize themselves with the layout of the Boardwalk. As I was talking with the adults, we were discussing competitors like Bowlero and Lucky Strike and how unreasonably priced it is for a family of four now a days. Just the arcades there are so expensive! Here, the kids were able to make their tokens last for hours and walked away with some fun prizes too. I hope the prices never get ridiculously high here. I grew up going to Parkway Bowl and the Boardwalk. I am so happy that the accessible pricing has remained. Additional shout outs to MC and Noelle (staff members who were very helpful and attentive). Please don't change Parkway! Thank you for allowing us to host an epic party! read more

Boardwalk - Bumper cars - Amusement Parks Near Me - El Cajon, California

See all

Took the little here a few weeks ago, it had just opened for the day so foot traffic was low. I'm not much of a people person haha so that was indeed nice. The price of games isn't bad compared to other arcades. The cleanliness was actually up to par for sure. The eating area has plenty of options, the pizza is really good so make sure to give that a go. There is a few rides along with laser tag! The boardwalk is connected to the bowling alley so go bowl some frames too. The Boeing are just opened up a remodeled section and it looks absolutely amazing!! Definitely a monthly visit for me. read more

Boardwalk - Amusement Parks Near Me - El Cajon, California

We visited here on a Saturday , fairly busy day for this location . Be prepared to spend some money , maybe not break the bank money , but definitely a chunk ! You can use the kiosks to buy gaming cards which can be used for games and rides . Or you can choose to buy a wristband for the kiddie rides . They have specials throughout the week with better deals on games and wristbands . The play structure requires a wristband which you can purchase separately at the prize counter if that is all your child wants to do . They have food and drinks for sale , better prices in the Boardwalk then in the bowling alley area . A fun place for the family to go ! read more

Boardwalk - Play structure - Amusement Parks Near Me - El Cajon, California

See all

This place is absolutely beautiful inside, and I genuinely understand that "new businesses" need some time to work through the inevitable startup kinks. That said, if I were rating the overall experience based solely on execution today, it probably would have been closer to 2-3 stars. We rented the "Sports Simulator" booth and received very little instruction on how the games worked. Some games required using a golf club, while others required using the actual ball, and there wasn't much guidance on which was which. On top of that, the simulator frequently failed to recognize the ball. Eventually, we were moved from one simulator booth to another, which worked better and at least kept our boys (ages 9 and 11) entertained. We also weren't sure how food and drink service worked. We ended up going directly to the bar to place our orders because we didn't know the intended process. Again, a little direction would have gone a long way in helping us enjoy the full experience. The drinks were excellent, but the food was just average. My biggest suggestion would be to provide guests with a quick orientation or post simple instructional signage in each booth. A poster explaining how the simulators work, how to order food and drinks, and any other important information would make a huge difference. We ended up spending a significant portion of our rental time trying to figure out the process instead of enjoying it. Overall, I think this place has a lot of potential. The facility itself and the remodel is gorgeous, and once the operational details are ironed out, I can see it becoming a fantastic destination. We're rooting for you guys and would definitely give it another try! read more

I bought a basic party package and OMG you would have thought I bought the most expensive package because the customer service with everyone was incredible. Specifically I want to shout out Beca for how incredibly helpful, caring, sweet, and attentive she was to all of our guests she walked us through everything and explained anything we had questions about she made my son's 6th birthday so much more special. 10/10 recommend. Momma's if you need a place to have your kids party with minimal stress do it at the boardwalk. Beca did practically all the heavy lifting, made it easy to be in the moment with my birthday boy. read more

Boardwalk - Frog Hopper - Amusement Parks Near Me - El Cajon, California

Had such a great time with our family and the staff were super attentive and kind. Joseph and Becca in particular were super nice and made the experience that much better. This is a great spot for your kids to have a great time and play games at an affordable price. read more

Boardwalk is one of the last truly affordable indoor amusement parks left. The pizza and wings are great, especially considering the price! I also love that they have a solid beer selection for the adults that is actually reasonably priced compared to most venues. There is plenty of seating available, so you can sit back and enjoy your food and drinks while the kids have a blast playing. It's a win-win for everyone! read more

This is a formal complaint and notice of a severe incident of The shift manager misconduct that occurred at their location on July 6th 2026 8:00 p.m.. Their shift manager, subjected my 13-year-old son and my 9-year-old nephew and 4 year old daughter to extreme verbal aggression, rage, and overt hostility. Crucially, Me and my husband were present, sitting nearby, and witnessed this entire abusive interaction firsthand, not to mention The moment I notice it was my children, and immediately address the situation, the shift manager thought it was okay to start using harsh, insulting, and profane language , while yelling and screaming at the top of her lungs that I feel may have long-term effect on my also 4year That has never seen or endures this kind of behavior, and may cause emotional distress in the long run. The intentional infliction of emotional distress and targeted intimidation of young minors by management constituted a severe breach of the business's duty of care. The behavior created immediate legal liability for the company regarding negligent supervision and a hostile environment. Before I began evaluating our legallease this incident needs immediate disciplinary actions addressing this manager's actions and behavior. read more

The food offerings exceeded expectations for an indoor entertainment venue. The menu had a good variety, the food was fresh and well-prepared, and service was prompt. It was convenient to enjoy a satisfying meal without having to leave the facility, allowing us to maximize our time enjoying the attractions. The bowling alley was another highlight of the visit. It was clean, well-maintained, and fun for both kids and adults. The lanes were easy to use, and the atmosphere was energetic without being overwhelming, making it a great activity for families and groups. One of the most impressive aspects of the park was that it never felt overcrowded. The spacious layout and well-managed guest flow meant short wait times and plenty of room to move around comfortably. We will definitely come back. ALL 3 kids, plus my bestie and I had a BLAST read more

We hosted a children's birthday party at Boardwalk and paid $866 for what was supposed to be an organized, professionally hosted event. That is not what we received. The party was poorly managed and disorganized. The assigned host was rude and yelled at the children on multiple occasions, which is completely unacceptable in a kids' party setting. This behavior alone should never happen, especially at this price point. Management failed to properly intervene or resolve concerns during the event. The level of service provided did not come close to what was advertised or reasonably expected for a premium-priced children's party. This review is being posted to give management the opportunity to address the issue and issue an appropriate resolution. If this matter is not corrected, I will escalate further through formal complaints and financial dispute channels. For $866, this experience was unacceptable. Waiting for a call and resolution read more

Recently attended my son's classmate's birthday party and it was fun! Lots of parking available. Not far from the freeway too. The Boulevard has tons of things to do all in one place and indoor with air conditioning! Fair type games and rides at reasonable prices especially with a wristband. Prizes are decent and of good quality. Staff are friendly and welcoming. Just enough options to keep kids happy and parents stress free. Consider this place for birthday celebrations. Thank me later. read more

Boardwalk - Swipe away - Amusement Parks Near Me - El Cajon, California

See all

Well this was my first time coming here and it is a lot like Chuck E Cheese and it is bigger though lots of Video games and there is even Bumper Cars inside also plus it is a lot like Family Fun Center which is boomers now . But everything is in doors . There are lots of bowling lanes also . It is perfect for kids and Adults also we walked around looking and there is plenty to do here plus there is Air Hockey tables and pool tables inside here also !! But for 3 people it cost us 46 Dollars for one hour of bowling kind of expensive I would say but they do have bowling tournaments here and leagues you can join here also . They do accept party's here also you just have to ask . Overall it was a good experience and I surely can see myself coming back . Lots of Parking and it is located in El Cajon . I suggest you give Boardwalk a try and enjoy all the games here !!! read more

See all

My son's birthday at the Boardwalk was chaotic but he had fun. We chose the Ultimate Birthday Package which includes unlimited rides, laser tag, $15 game cards for guests (up to 10) and a $20 game card for the birthday boy or girl. Each kid after the first 10 is $35 extra but they told me they only have 12 laser tag vests so bigger parties would need to be split into two games. I definitely recommend getting there 15-20 minutes early so your party host has time to explain the schedule and give you a run down of the day's events. You also really want to stress to your guests to be there on time if you're doing the party package with laser tag. We had a couple kids who missed out due to being late and the round only lasts 7 and a half minutes. We never got a second round of laser tag as it stated on the schedule. You will not be able to go into the actual party room for the first hour of the party so be prepared to sit and loiter while the kids run around and go on the rides. The second hour of the party you get into the room, they serve pizza and leave you a few minutes for cake and presents. They give out the game cards at the very end of the party so allow for extra time after the scheduled events to play games. Honestly everything felt really rushed and stressful but I understand they need to keep things tight to ensure all the parties that day are on time. My biggest complaint though was that the pizzas didn't come out all together so there were people sitting around waiting while half the guests ate. For the money you pay, you would expect the staff to be on top of things and even though our party hostess was super nice and trying her best, the service was simply lacking. Three stars because my son and his friends loved it and had the best time but from a parent's perspective, probably two stars at best. read more

Boardwalk - $600 for two stressful hours yikes - Amusement Parks Near Me - El Cajon, California

See all

The employee Mark who works in pizza was so rude to me!! Had a snappy attitude and acted like it was a nuisance to help me. They need to retrain their staff to actually care about their customers who are paying their hard earned money there. Will not return. read more

Came for a birthday party. Was a huge parking lot the place was pretty big. The parking lot was full. There is a lot of parking though. The boardwalk arcade was pretty lonely everyone is at the bowling. Great place for kids. They have bowling, arcade games, laser tag and some rides. Some of the games a little beat down and do not work. Workers were able to get them working of give us the credit for it back. I really enjoyed the laser tag and thought it was fun. It was $10 for a game. We played a few games I think we did $20 and it lasted a while. Most games were 10-30 credits. They have pizza, chicken wings, tenders, icees, beer and soda. I did not eat or drink anything. They were saying the prices were good for the alcohol which was beer or canned drinks of Cutwater Spirits. read more

Boardwalk - food court - Amusement Parks Near Me - El Cajon, California

See all

We had a birthday party for my daughter and she absolutely loved it, everyone was very nice the food was amazing! I definitely enjoyed it and so did the kids! read more

Boardwalk - We brought out own cake - Amusement Parks Near Me - El Cajon, California

See all

We came here on a Sunday for a birthday get together (wasn't a party arranged through the boardwalk). We bought a card so kidlet could play games and all they wanted to do was play claw games. The birthday kid's parents bought wristbands for the kids so kidlet got to do the indoor play structure, bumper cars, the track coaster ride, and the frog ride. We didn't stay linger because we had been there for hours already (bowled first) and I was hangry because it was hot in there plus screaming kids, flashing lights etc. All the games I saw were working, staff was teenagers who didn't give an f's what was going on (staff manning the jungle gym thing left the post and lots of kids who didn't pay got on). Also I am NOT saying my child got lice here but this was the only place we didn't take precautions with putting their hair up/back as we had come from swim lessons and by the end of the week they had lice. Our tech who worked on their hair said the infestation was about a week old which lined up with our time here. Overall fun for kids, nightmare for parents. The bathrooms on the board walk side look newly remodeled (compared to bowling alley side) and were clean. read more

Be careful using your cards at this place. They stole my card info and used it the same day to make fraudulent charges. People working here are shady. When you have parties, they make you pay extra on tips charging more than what you expected to pay. It's nice and cheap on Tuesday for the kids. Pay with cash. read more

Good enough for what it is. Indoor play area, you can either get unlimited rides. Or buy a card with tickets and use that for the games and rides. We spent $20 on a card, and were well occupied for 2 hours. We spent a lot of time on the jungle gym/climbing thing. Which we enjoyed much more when there were other kids on it. By yourself it may get a little boring. We played a bunch of ski ball. And a couple of other games. There was a snack bar but we didn't stop by. We cashed out after 2 hours and got our prizes and that was that. Seems ideal for a cold or rainy day, or a birthday party. read more

Classic arcade. Been around forever. The pizza is really good. Refillable drinks. Has laser. I've been going since I was young and now I bring my kids. read more

This place has really gone down the toilet. Half of the games don't work, what's the point of bringing my kids here? The bowling alley hasn't been remodeled in decades as well, so sad read more

This place is outdated but has a lot of potential for a hangout place especially being the only one in east county. It's been around for years! They have an arcade area, a food area with seating, small ride attractions, party rooms, and a bowling alley. I don't come here often but I did last weekend for a birthday party. The place was decent and small but my 10 year old was kind of bored after awhile so this place seems more suitable for kids up to age 8. read more

We took our son bowling at Parkway Bowl (which was ridiculously expensive, considering how long it takes a 6 year old to bowl, it should have been priced per game and not per hour...). After spending nearly $60 on lane fees, we decided to head over to Boardwalk so he could get his wiggles out. I'm not a mathematician or anything, but I would venture to guess approximately 80% of the actual games were out of service, the jungle gym (which is what he REALLY wanted to play on) was closed, and the only things that were open were the bumper cars, which he's too little to play on, the air hockey, which requires a 2nd player, and the claw machines/stop the spinning thing machines. After we used all our game credits on the 7 working games, we went to the prize counter so he could get his prize and the workers there ignored him. When he finally got a chance to say which prizes he wanted, the workers kept walking away mid-sentence and we weren't sure how much in prize credits we were spending or how much we had left. I understand being busy, but a bit more organization at the prize counter would've been nice. Overall a pretty frustrating experience. We may end up going back one day, because my kid is a kid that loves to play. I'm only hoping they are out of business before he asks to go back! read more

RUDE! Just plain RUDE! I came here today to celebrate my wife's recovery from cancer and the employee by the name of "Nate" was being so rude! He had an attitude when explaining the process to rent a billiards table and even embarrassed/misgendered my wife because of her short hair! SHE HAS SHORT HAIR BECAUSE OF HER CHEMOTHERAPY NATE! SHE IS NOT A SIR!!!!! Ridiculous, would give 0/5 stars if I could.... read more

Went here for my nephew's 4th birthday party quickly put together for some after work mid work week shinanigans. My nephew and his friends played in the play pen and on the video games. He was having a ball, this place is old decor wise but it was cool for what it was I only been there once and I lived in San Diego all 38 years of my life. I ordered some cheese sticks and fries then two ices came out to 20bucks I haven't had an icee in years and they still on point pluse they had strawberryango where was this all my life. Jessica was holding downy the food fort with her help great personality very helpful and friendly so shouts out to her she's doing her thing. The bathrooms were clean clean at least the man's was and that's saying a lot being that the name of the game is aim and some people be off lol. All in all wouldn't go out of my way to come here but I would pull up for another impromptu event read more

Boardwalk - Good cheese bread - Amusement Parks Near Me - El Cajon, California

See all

Lots of fun for the kiddos. Probably best for ages 10 and under. I couldn't give 5 stars because the place needs to be remodeled. So many broken games and it doesn't look like they are fixing them but they have added a really cool VR game that 4 players can use at the same time. It's pretty expensive but so are most arcades unless you are in Vegas. The food is nothing to write home about so I suggest eating at home and then coming here. The kids had a blast though and that's what counts. They have unlimited rides wrist bands and I suggest getting one. They do a ticket system where some games give tickets and the kids can win prizes. For the little kids they have a pretty big jungle gym and carousel horse. Sadly there are not a lot of places besides out door parks for kids to have fun. When it's cold or raining this is perfect. There is plenty of parking and the do birthday parties here as well. read more

Boardwalk - Air hockey - Amusement Parks Near Me - El Cajon, California

See all

This place has so much potential, but This visit I s beyond disappointing. More than half of the games are currently out of service. It's a Saturday night, and people are clamoring for the few games that are left. For example, Pac-Man is out of service, Pac-Man air hockey, deal or no deal, three out of four skee balls are down, one out of two Mario kart games are down, etc. etc. etc. Very disappointing visit for the money. read more

Boardwalk - Pac-Man out of service - Amusement Parks Near Me - El Cajon, California

Took the family here to play laser tag. We did enjoy our time and some of the staff were nice and helpful. The reason for the three stars is because this place could use some TLC. Also there were games that were out of commission. After reading some reviews it has been this place for a while. If they fixed the little issues then this place would definitely change my opinion. read more

Now this place use to be awesome when I use to take my nephew back n the days! But now it's really lame dirty and crowded! Rude customer service and disgusting food! Waste of money and time this place blows! read more

Do yourself a favor and don't have your kids party here. It is super disorganized and staff super rude. They push you through and kick you out of party room before party is even over. They don't explain anything and before you can even make sense of the chaos they tell you get out of room and party is over. I would not recommend this place to anyone and will certainly ever to another family!!!! -Falcone Family read more

We came here for my daughter's birthday. This time of year is hard to predict if there will be rain or not, so we decided to play it safe and stay indoors. I choose the package that included 2 games of Lazer Tag, some games and rides, pizza, and added a game of bowling. This included the private room and host. Our host was Trinity and she was super nice and helpful. It wasn't super crowded so everyone got to really enjoy themselves and the waits were not long. The only thing I would change is to maybe upgrade/replace the Lazer Tag vests/guns. Some of them were not working very well, and darn it I was on a mission to win. Overall, it was a good day. My daughter had fun with her friends, and the adults were able to join in on the games. We will be back. read more

This place is out in El Cajon and is half of like a bowling center complex? One half is like a Chuck E. Cheese vibe and that's the side we went to. Was looking for something to take my four and a half year old to do so we drove out here and honestly, it was not a bad time. For 20 bucks we played games together for a good half hour. They have some little rides but the only one mine wanted to do was bumper cars and he was too short. For $5 you get access to the climbing play thing which felt reasonable even though we paid for it and then my kiddo got too scared to go on it. They have food and beer and you can go through a door to get to the bowling alley which was packed. The arcade/ride side didn't have a ton of people so we didn't have to wait for anything, which was great. I had no idea how anything worked when buying the card for games and rides and the girl working was super nice and explained it all and didn't try to upsell us, just helped us spend what we needed for what we wanted to do. I would definitely recommend this place. read more

Boardwalk - Amusement Parks Near Me - El Cajon, California

We had a great time, the atmosphere was so wonderful. Everyone was having a great time, food, sitting, kite flying, enjoying the great view as the sunset! read more

It's the east county version of John's Incredible Pizza or a really scaled down Dave & Busters for toddlers, minus a full bar and good food. Their activities are geared towards smaller kids. Bigger kids might tolerate the arcade, but not if the game controls are broken or cost $1 per play. There's a cute little carousel, but it pales in comparison to the double decker ride at the mall nearby. Food was cafeteria fabulous and ranks right there with previously frozen, amusement park fare. I didn't get a case of the bubble guts, so I consider that a victory for my aging iron stomach. We attended a kiddie bday party, which seems to be a popular weekend option. I only say this because I happened to notice a clipboard with the appointments schedule for the party rooms and all the hour time slots that were booked up. The available space at Boardwalk is decent and much larger than I expected, and they have quite a number of attractions to amuse the kiddies. They also have more than one party room to host events. There are rides, a bounce house, mostly obsolete arcade games, and random redemption games. The only machine that got my attention was a newish looking, brightly lit Pac-man hybrid arcade game that also gave out prize tickets based on your final score. The $1 price per game is ridiculously steep and quickly crushes its replay value. I really get nostalgic with rebooted versions of Pac-man, so I did play twice. We played frustrating games that ate tokens, had wonky controls, or didn't distribute tickets. It wasn't worth the effort to track down an attendant. We even tried to play a simple crane game to win small pieces of candy for Mini-me. Three tries for one token (25¢). We struck out because the claw barely opened to grab onto any piece of candy. I've seen other places that do play-until-you-win anything since the candy prize is worth pennies and no kid should leave empty handed. The Boardwalk employees are very helpful and friendly. The guy working the bday party was efficient, but seemed to rush things along since another party was booked in the same room later that day. The gals working the prize redemption area were nice and amazingly patient since Mini-me wasn't sure what to get and we must have went back and forth looking through the shelves and display cases several times. Unless we get invited to another Boardwalk kiddie bday, I'm pretty sure this is a one and done visit for me. It's not an awful place, but some old attractions have lost their luster, especially with alternative party options like Boomers! or Urban Jungle Fun Park. read more

See all

I took my 2 and a half year old nephew to the Boardwalk yesterday to burn some energy. This place is a little dated and very short staffed. I ended up purchasing a card for $1.00 and I added $25.00 to the card to swipe on ride and games. We arrived at 3pm (opens) and we had to wait 30 minutes for a ride operator because of staffing issues. My nephew enjoyed the carousel and that was the only ride he could ride due to height restrictions. He did play some games and picked his prizes. This place was not crowded at all but we came on Wednesday afternoon. I did not try any food nor go into the bowling alley so I can't comment on those area's. I would return here only for my nephew! read more

See all

I recently went here for a five-year-old's birthday party. It was pretty ambitious for that age I would recommend 7 to 12-year-olds the people who worked there were five star helping to host an amazing party. There was some confusion going on and a lot of wait time for the laser tag. One of the rides was broken down, most of the games are geared towards seven and up. the pizza was good as well as the beer selection. There was some fun, place structure and carousel for the younger kids parking is very easy the environment is extremely loud and chaotic. read more

bathrooms should how a step up for small children to wash their hands other areas should have small sitting to briefly for senior citizens or parents to watch children on rides . read more

Outdated place not the right place to go to play pool expensive for the low quality of food and drinks

We had a great experience and birthday celebration for our son's birthday. I was concerned after reading the reviews but our hostess was as sweet as can be and met all of our needs. $400 bux well spent. read more

My daughter had a defective prize and the guy behind the counter refused to exchange prize.