Amazing! Very clean place for the kids! Went for my lil nephew 3rd birthday party read more

Play City really dropped the ball on this one. They removed the infant area, which was honestly one of the only reasons we even came here. If you have a baby or younger toddler, there's basically nothing for them now. Not every kid is ready to run around with the bigger kids, and taking away the one safe, age-appropriate space makes it way more stressful for parents. It used to feel family-friendly -- now it just feels like they don't care about younger kids at all. Pretty frustrating decision, and it definitely makes us think twice about coming back. read more

Our family has been coming here since it opened and still is my daughter's favorite place to come. Place is huge and spacious and now there's areas where people can celebrate their parties any day of the week. Never had an issue here and hopefully never will but will be coming back until my daughter outgrows it! read more

Yeah, this place is not it. Came by on a Monday afternoon and it was not worth the money at all. First, I was overcharged for my infant. After I bought it up, they said sorry and they cannot process the refund so I ended up paying $50 for two kids. Second, it is so hot in there, it literally feels like a sauna. you would think with a place at this price point, that they would be able to afford AC. Second, the enclosed places are not unkept. There's toys, completely disorganized and just left everywhere super overstimulating and not organized. I'd rather be home with my own mess then to pay and be surrounded my someone else mess, they do not have the employees walk around and organize stuff. the space is really not that large. It's just a bunch of glorified jumpers with a couple mini toys here and there. You're better off spending your money somewhere else like tiny tiger where they have people doing rounds and up keeping the area for a much cheaper price. read more

First time coming to Play City with my 17 month old son and I'll update the review when I leave near the end of the month so since I got a 30 day pass. I called for information and the woman who answered was very nice and informative. My son and I went, I had to scan a QR code to sign a waiver, and I purchased a weekday pass for $25 (no time limit). I was told to try it out with my son and if we enjoyed it we could upgrade to a 30 day pass for an additional $75. Prices: 0-11 Months $10 weekday, no time limit 1-12 Years $25 weekday, no time limit Weekends are same prices, but with a 2 hour time limit. $30 for all day. Food & Drinks: Can't be brought into the play area. You can bring food and drinks in, but have to eat in a certain area which are the tables in the middle of everything. Snack bar available inside. Play Area: It's a good sized area to watch your little ones. There's a section for toddlers and within that is a section for the ones who aren't quite walking around yet. Love the couches they put in there for the adults because they are so comfy! Lots of different play rooms with different items for the kids to play with. A few things to climb on/in and slide down. My son has a blast. We were only there for 40minutes when he started to get fussy and needed a nap! I think he can't wait to go back honestly. He loved being around other kids. My first impression was really good, hopefully it stays that way! Lowkey a good way to test out toys for your kids too. read more

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Coming from out of town for the weekend and wanted to take my daughter to a indoor playground. Saw this place had high ratings and it was 15mins from my cousins house. I had originally planned on going when they first open but ended up getting there just after we ate lunch. It was noon and there were people there already, thankfully not packed. They had a QR code at the entrance so that you can sign waivers for the adults/minors. Grip sock required for children and regular for adults. You can bring your own for your kids or you can purchase there for $3.99. It's our first time going to an indoor play place out of town we have a few back home but not as big as this with multiple bounce houses/ obstacles courses and other activities! Fill out the wavier form to make checking in a breeze. They priced a Friday deal as part of their weekend for 2hrs it's $25 and for $5 there's no time limit. They also offer memberships. The lady at the front gave us a rundown of the rules. They have an area of ages 1-5 adults can go inside but not in the bounces or any of the structures, have to be wearing socks. If your child gets stuck anywhere they ask that you inform an employee and they will get them down. They provide cubbies to put your shoes in. There's many tables with chairs and sofa. They sell coffee, snacks, drinks and popsicles but you can also bring in your own drinks or food. The restrooms are clean. The play area was clean. My 3yo had the best time! Will definitely revisit when we're in-town. read more

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We really love the atmosphere. Grandkids have a lot of fun. We noticed they removed the Claw Plush Toy Machine and the grandkids were asking about it. Hope they bring it back. They loved it. read more

My 9 and 5 year old always love coming to Play City. Typically I bring them on weekdays before 5pm and we have a good time. There's plenty of tables and everything is kept clean and neat. The staff is usually friendly. On evenings and weekends it's a whole other story. If you are a parent who is overstimulated by loud noises and crowds of people, I would not recommend it. Other than that, super fun time! read more

Play City - Venues & Event Spaces Near Me - Chula Vista, California

The toddler/baby area left much to be desired. Some toys were broken, others dirty. The carpeting was not very clean, either. The staff were nowhere to be found. I think it's a hefty price for a toddler/baby when the environment is as described. read more

This place is great. I love how spacious it is. There's a section for each age group. My toddler loved playing grocery store and going down the slides. There's bounce houses, a ball pit, several play structures and more. The prices aren't too bad, $22* per child for an unlimited time. I'd check their instagram or website ahead of time because they do special events as well. Theres coffee in the morning for parents provided by casa de otay (really good coffee), a snack bar and plenty of picnic tables and couches. WiFi is also available. It's the perfect place for your kid to burn some energy while mom and dad relax/work. read more

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UPDATE; we've come again twice since reviewing, and both times staff weren't doing anything about enforcing rules. This Sunday there were kids throwing toys at each other in the little kid area, running around with food and candy, and twice my baby got hurt in the baby area because there were older kids in there jumping around, climbing on things, and being reckless with toys. Both of my kiddos got hurt in one visit because older kids weren't being kept in check. That's not okay. Now I have no positives to make me want to come back, except it's the closest thing to where we live that I can take both my babies. Summary; Terrible music that's too loud, no safety in the baby area, unsupervised kids, no real food for purchase, "fire station" is STILL under construction, imaginative play area is lacking decent toys, staff that don't do much of anything, overpriced, adults cannot play with the kids... I don't think we'll be returning or recommending this to anyone. read more

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I like how they have age limits in certain areas, although the staff doesn't uphold it well when littles are with big kids and my big kid wants to play in the little and we have to say no. It's very colorful and the little area is cute, while I think there could be more for the bigger kids. 2hrs is $25 and for the full day is $5 more, which they let you upgrade anytime which is nice. Staff is nice, good place for bday parties, a lot here now. read more

Play City - Big kids area - Venues & Event Spaces Near Me - Chula Vista, California

This place is amazing! My kids can spend HOURS here and it's as if no time has gone by for them with how much fun they have. The jumpers are it great shape! The play structure is wonderful and they love going down the slide. The snack bar is fantastic and I can't get the kids away wanting more. The popcicles are a a hit! Bathrooms are clean and the staff is super nice and helpful. We've had parties here before in the reserved sections and they have great prices and fabulous options. read more

Play City - Venues & Event Spaces Near Me - Chula Vista, California

My son absolutely loves this place. He loves to get lost and go on his own adventure. They made so many upgrades since the last time we came. They added more jumpers, the ball pit area now has an upstairs with a little maze and slide. The renovations are outstanding for little wanderers. Pricing is a bit high but I think it's worth it for my little one. He gets so excited and happy. I highly recommend getting the 5 visit pass for $90 if you don't live close by, ($25 per visit) or if you live in the area they have a membership you should invest in. This place is mom and dad friendly, you can bring your own food, they have ample seating to keep an eye on your little one with table's and chairs or lounging with multiple spots with comfy couches. Caters to most ages, I would say under 12. Toddler friendly for sure. Wi-Fi is available, they also upgraded their snack bar. My only thing I would change is the entrance and exit. There's no lock on the entrance or exit and no one patrolling, so if you're not paying attention, your little one can run out and run into the street. I wish they did what they do at Chuck E. Cheese, with the numbers, matching family members and a person watching the exit. It would be a lot safer I feel. I recommend coming on a weekday when it's less hectic and crowded. It can get overwhelming with a bunch of kids and families running around. Overall, the best place to take your little ones. Highly recommend! read more

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We (wifey and I) were invited here for a family member's child's birthday party. Play City is a great place for kids to have fun. They have a large place structure, bouncy houses, inflatable slide, plastic ball pits, and a play area for babies/toddlers. It looks like there is an area that can be reserved for birthday parties as well. I wanted to take more pictures of the play areas, but with so many kids running around, I wanted to be respectful of their privacy. It's an alternative to Chuck E. Cheese (CEC). However, it appears that this place does not serve hot food, just snacks and drinks. This place also does not have the video games and other games you find at CEC, but I don't think that's necessarily a bad thing. Kids have a chance to be more active at Play City, instead of just sitting in front of a screen. It seems like kids get plenty of that on their game consoles, computers, tablets, televisions, phones, and so forth. There are a lot of tables and seating, but when it's crowded, seating is scarce. The staff appears busy, but they clean tables when they can. Otherwise, they have paper towels you can grab to wipe the tables yourself. I figured it would be faster than looking for someone, flagging them down, and asking if they could wipe the table. I'm not sure what their policy is on outside food. I did notice that some people brought in small cooler bags with drinks. I also noticed a couple of different parties that brought in pizza (from Little Caesars), and some people that brought in some Starbucks coffee. Looks like some of the regular parents brought in their personal laptop. Looks like they offer WiFi, they have "Play City Guest" but there is a password. I didn't bother asking an employee or looking to see if the password is posted somewhere, but I'm assuming it is free. Looks like they have daily pricing for kids that is limited or unlimited. Parents / adults do not get charged.They also have memberships which would be good for parents that bring their kids here regularly. They have AC, clean restrooms, and from what I can see, the play areas look relatively clean. Good place for kids to play when it is too hot outside, too cold, or if it's raining. Overall, it's a fun place for kids. 4 / 5: Facility / Play Areas 4 / 5: Cleanliness 3 / 5: Service 4 / 5: Overall read more

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A cool place for the kids to burn energy and parents to chill with plenty of places to sit and watch the kids

Disorganized long check in process. Way overcrowded which it would be great if they limited the number of people because the entire time we were here I could not sit at a table. The packed Birthday parties and hundreds of kids running around was insane. Posted occupancy on the walls is way more than allowed. Not once did I see staff cleaning anything which is a huge red flag. The do have frozen popsicles at the front for $5 each and when the lady handed me it the stick was falling out so I asked for a different one and she said she can't when they had a ton more in the case. Kids screaming non stop- lord this place is not for the faint at heart! So many kids were coming out in pain from getting hurt-Cheers to chaos! We will never be back!!! read more

Play City - Sooo many kids going at the same time with other kids slamming into them. No staff anywhere at anytime just up front to grab the money - Venues & Event Spaces Near Me - Chula Vista, California

First time here and won't be the last. I love this place for my two year old daughter. There is something for all ages but I'm truly impressed with the toddler area. The amount of imaginative play areas in one space is awesome. -kitchen play -market/shopping -vet clinic -tummy time for the babies -lots of bounce houses -slides -ball pit -plenty of areas to climb ... which my daughter loves to do. She had a great time and I enjoyed seeing her interact with other children. I'm glad we drove the 20 minutes to play. I will purchase a pass because it's worth it in this summer heat. read more

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My 3-year-old loves Play city and is always asking to visit. Very clean , and plenty of space to sit while your child plays. So many options with lots of bounce houses for all ages, a great place structure and a really great toddler area. They have a really great variety of snacks and drinks also which makes it easy to not have to worry about packing snacks or having to leave when they get hungry. read more

I loved having my girls' bday party at Playcity! The place was always clean, with friendly staff always monitoring the kids! My kids always have so much fun at this place! 100% recommended read more

Play City - Venues & Event Spaces Near Me - Chula Vista, California

Above and beyond customer service by Gabriela and Giselle. I have been coming to this location for 5 years and just gets better. My 2 little kids 5 years old and 2 years old girl get exhausted and have a blast . By the time I go home they are crashed out from all the fun. They are building new activities can't wait to see the next project they do read more

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Honestly not worth the price 100 dollars for four kids for only two hours - we come in not only is the back ball area under construction the water fountain is out of order and the area to buy drinks is closed so for kids running around there's no where to get them hydrated after we run out. So over charging and not informing us before paying that there are certain things that aren't working. Then they proceed to close one of the bounce houses. I honestly won't come back rather go to a place that actually has things that's working. My child asks for water and he's denied. Save yourself the money and go to the ninja factory worth it and they actually have their amenities open read more

Play City - Venues & Event Spaces Near Me - Chula Vista, California

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This play city is going through renovations. The new fire station is AWESOME! Why two stars: -the toddler/baby area is under construction and it's a hefty price ($25) for what is currently offered (a bounce house, some fisher price toys, and a market with shopping baskets, broken shopping carts, and a few food toys scattered around). Play city should consider a discounted rate for 0-5 while the area is under construction. I would wait until it's done before coming back if you have a little one. -no staff monitoring safety ie kids climbing up the middle section of an inflatable slide or older kids running into toddler area. -workers were painting during business hours and it smelled like wet paint read more

Wonderful customer service, very clean and well kept! The prices are great too, perfect place to take your little ones on a rainy day or a day to get out of the house. read more

Great spot for the kids and birthday parties! I wish for a place like this for adults. Highly recommend.

They let you use other places' socks!! What a concept!! Also they are constantly switching the layout, renewing the vibe in here. Highly recommend as most importantly, the staff is ON POINT and very nice/youthful which helps lift spirits around here for the children. read more

My 2 year old son had a blast! It was nice to be able to let him run around as my husband and I just sat at a table and ate. Will def come regularly. read more

Great space for kids to burn off energy, clean and fun for parties, the staff is friendly and place is super clean.

We've been coming to play city since they opened. My six year old loves it here. The employees are great, very nice and friendly. They sell snacks and drinks for the kids. My friends have parties here all the time and the employees are very helpful. read more

Play City - Need more of these bouncy houses. - Venues & Event Spaces Near Me - Chula Vista, California

My family and I love it here! We celebrate our kids' birthdays here every year and it never misses! Clean place and friendly staff! 5 stars! read more

I've come here several times for parties and to have fun . it's an amazing place for the kids and we all love it.

My 20 month old loved it, lots of kid activities for kids under 5. Great place for a birthday party!

Went there for a birthday party a couple days ago. It was humid and hot inside! The mom hosting the party felt bad sp she was going around fanning all of us. The poor kids (although they had a blast) were drenched and sweaty. One of the kids from the party had a terrible bloody nose from the heat and it didnt stop till they went outside- which was cooler out there by the way. This isn't the only time ive experienced it hotter inside than out. Last year, around the same time there was also a birthday we attended here, which was upstairs. You know heat rises, so you can only imagine how uncomfortable it was. The staff brought an industrial fan, but it was just blowing heat. As much as the renovations to the place looks amazing, can you please consider fixing and improving the air conditioning inside please? Thank you. read more

Took my kids here, they had fun things and activities to keeps my kids busy. Toddler area for my smaller 2 yr old and a bigger kid area for my 5 year old. Recommended to anyone during a cold day or rainy weather !! read more

Amazing upgrades to safety and kids equipment. Definitely worth going and taking the kids during winter break.

GREAT place to bring your kids. super clean and organized. plenty of space for kids to run around. the staff are really nice. theres snacks for kids and coffee for parents. my kid loves it here! read more

Play City - GREAT place for kids to play! super clean! has snacks for kids and coffee for parents. plenty of seating for parents to hang out. - Venues & Event Spaces Near Me - Chula Vista, California

Omg this play city is NOT what it used to be! It's so expensive and when you bring your one and a half year-old and you're six year old options are limited. The babies 18 months and younger get the kitchen sets while the toddler area has a totally empty grocery store. They let big kids in the toddler area who are running around rough housing. Expect the attendance spend more time disciplining the parents for just walking around the police structure with their kids then they do on the big kids bowling the little kids They don't let the kids and the parents go with the younger kids in the play structure so they literally have only that toddler area which is lame. Honestly I just don't think it's worth the money anymore read more

Fantastic experience. Everything is clean I would highly recommend this place. My five-year-old had a great time.

We love playcity. It's always so clean and the staff is very attentive. My kids always have a blast! read more

Play City - Venues & Event Spaces Near Me - Chula Vista, California

My son loved this place, highly recommend!! Staff are great and the place very clean. coffee is good! read more