My grandchild had a birthday party here. They are pretty strict with jumpers and observers all have…read moreto fill out waivers...even adults not going near the trampolines must fill them out. They let you bring in cake. Everyone in the party gets jumping socks. I think the limited time you have the party table is crazy when pizza arrives 20 minutes before you have to be out of the table area and not even opened presents. There was not a party scheduled after ours and would charge us more if we were there past our time allotted. The areas our clean. Pizza is from Costco across the street. Workers are helpful and seem to be watching jumpers closely for any dangerous activity on the equipment.

Today I took my children there and my son was on the slide in kiddie land, and he screamed going…read moredown the slide as any child would do but him being disabled and that is how he expresses his emotion when he gets over excited. and the worker going to tell me that i need to not have him scream no more that it is in the wavier i explained his disability and she said Well need to teach him how not to scream i said that's not possible and ask her to show me in the wavier and she told me she did not have to for me to read it and of course i go ask for a manager and there was not one there. This is ridiculous we will not be going back to this sad place.

This place was amazing my favorite part was the rope net where you fall through. The food was…read moregreat. Only down side was one of the go carts was out of battery every time we went The giant slide was fun you go super fast.

My kids love it here. My oldest's favorite spot inside is the mini soccer field that is by the pink…read moreslide. This area is not the greatest for littler kids when the older ones are playing though, as balls are flying hard and fast. My youngest's favorite section is the slide that you have to ride a little cart down (roller slide). They have a type of bumper cars that require extra money to ride, but each time we have went, multiple bikes/cars were not working or stopped mid-turn. There are claw games and air hockey that costs extra as well. Each person, parents included, are not allowed to wear shoes inside, but need their branded socks. I do like this for the germ factor, but if you aren't prepared (I was wearing flip flops), the extra sock charge is there. For pricing, it is expensive. For a couple hours, it's a lot, but the benefit there is that they allow you to leave and come back that same day, so if you are making a day out of it, it makes more sense. For working parents, I couldn't get a wifi signal, but I did see a few adults with laptops, so I'm guessing they used their phones for signal. If noise bothers you, this place isn't for you...it's LOUD. I'm used to kids playing and having fun, but the walls seem to bounce the sound more than normal. When kids went in the light room and screamed, it echoed through the entire place. As far as food, there are only snacks. They have a few drinks and snack items to purchase, but if you are looking for a meal, you will have to leave and come back. The employees were nice, but the amount of times I saw a kid get hurt or do things like bring a bike to the top level and try riding it, there didn't have anyone watching to make sure kids were being safe. I was on edge the majority if the time watching kids (not mine) that were on the verge of getting hurt or go back to their parent in tears. To me, this place is good if you are in their with your kiss and plan on spending a long time there...or special occasions.

Tweens and teenagers running amok through the only area designated for young children makes it a…read moredanger and scary for younger kids.!Lots of people with smaller children warned me but i couldn't believe there was so little supervision of the entire place. Apparently parents are dropping their kids off there daily and the teens run the place . Won't be back. Too bad

Great variety of activities, clean, friendly staff, HOWEVER...my 8 YO was not properly placed in…read moreher harness for the wall climbing/leap of faith zone. Having previous certification in an outdoor high ropes course, I ALWAYS double check my kids' safety gear and I am so glad I did today. I instructed the staff member how to properly secure the harness, then spoke with management. Every employee was so kind and understanding and this post is not an attack on these individuals. BUT safety is so important and one mistake can cause serious injury or a fatality. I feel confident that this issue will be addressed at this location but I urge parents to CHECK your own kids before letting them participate in high ropes course-type activities, here and everywhere.

Ordered an ole pizza when we got there and 20+minutes later still no pizza. One downside of…read moreworkplace leniency with headphones and no follow through. I asked the manager and then got the pizza but I was already full at that point so it felt wasted.

I used to live this place when I was a kid. Me and my boyfriend recently went back around 2 weeks…read moreago and it was still good. The employees were very nice, I asked for Alfredo pizza and they made it super fast! All the pizza was warm and they were stocked up as well. It is very family friendly and clean here.

my 4 yr old grandson n friends had a blast at their PIU bday experience, yet the package my…read moredaughter purchased failed to give all she paid for. i was somewhat unimpressed that the balloon drop were recycled balloons, as taking some home seemed appropriate yet couldnt happen the cake time in another area: the room was convenient for the activity, n a staff person stayed in the room. she stood behind the cake table n said very little, didnt move to help. my daughter n other parents chipped in to help cut n deliver the cake. no take-home balloons were passed out so were forgotten n she paid extra for them!!! i was stunned how very very little help was offer by Pump It Up in general

Overall, underwhelmed. Glad we got to come for a birthday party but the staff person working seemed…read morelike she didn't want to be there. Quiet voice hard to understand her. I also didn't like that she just picked up the kids without asking them and then felt like kids had to give her a high five / hug but they didn't ask for it. She kept asking for hugs- not appropriate in my mind especially with younger children / any age. It took a long time setting up a party video that played for a few minutes and some of the pictures on it were blurry and only of the same three kids when there were 12 total. The inflatables were okay but felt a little bit dirty and not fully inflated to me. We had fun with all the friends that invited us but I personally would probably not come back on my own or host anything here. The arcade games in the rooms seemed funny placement to me especially since they weren't free and definitely overstimulated with all the toys in the front of the store when you first arrived. Bathroom okay but the pressure of the sink was very high and sprayed all over.

So fun! My three kids had such a great time. There are fun stations and a place to make your own…read moreslime to take home too. The staff was lovely and interacted so well with the kids. Added bonus too, there's a sensory friendly room and a family room. We will be back again!

Allison, I hope every good thing in the world finds its way to you. My first visit to the facility…read morewith my grandkids was truly unforgettable, and I must say, the park itself is absolutely AMAZING! The few pieces of feedback I shared with you weren't met with placating, which is quite rare these days! Thank you for taking ownership, for your kindness, and for showing me that you genuinely show up each day ready to give your best. That truly meant a lot to me. If you're seeking fun and a bit of a workout (laughs), this is the new action park you'll want to check out!

This was such a fun outing! I was looking for something to do with my older kids for a fun…read moreafternoon out and stumbled across Slick City. It was a great surprise for them. I paid about $78 for 90 minutes and socks. There was a variety of slides to enjoy and it was a great time. I will say my one star off is just the cleanliness. Some of these slides have visible thick dust, food and debris on the floors, trash on the tables, and the bathrooms were in desperate need to be cleaned. It is hard to stay on top of an action park I am sure, but this place could really use more cleanliness for the amount of customers they are welcoming.

$10 is incredibly reasonable for such a fun date night! A majority of the games are free, with the…read moreexception of pinball and games to win a toy. They have so many of the classics of '80s, '90s and 2000 games. If you're a nerd: original cabs with CRT monitors. A highlight of the games include sensory experiences such as vibration, wind on your face, and audio. They also have beverages and snacks for very regional prices, if anything. I wish that they had more options available. The staff is incredibly friendly and helpful. It's obvious there's so much attention and love put into this place. And fun vintage movie poster decor!

10$ for everything being a gamer since pong this place was…read moregreat had all the games I like and they worked flawless nice people great price clean stayed for almost 2 hours