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    Chuck E. Cheese

    3.0 (25 reviews)
    Closed 11:00 am - 9:00 pm

    Order Chuck E. Cheese Takeout or Delivery

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    CHUCK E. CHEESE ATMOSPHERE

    What's the vibe?
    Good for kids
    Good for groups

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    Seating 2

    We came here while we were out of town for our stay in Dallas for my son's third birthday. This is by far the worst Chuck E. Cheese I have ever been to in my entire life and I have been going to Chuck E. Cheese since I have been a kid. The atmosphere is chaotic to say the least. The manager and all of the staff are very lazy and unfriendly. The only friendly staff was the young gentleman with dreadlocks at the door, stamping peoples hands. He was very attentive and his name was Darren. They do not clean up. They leave the brooms laying around for children to trip on. Mind you today was my son's third birthday and when Chuck E. Cheese finally came out after hours of waiting, he literally nudged my son's hand away because he was trying to hold his hand. My son is autistic so he is very hands on and attentive with the things that he likes and Chuck E. Cheese happens to be one of them. In all of my travels, I would never come back to this Chuck E. Cheese location.

    an ice cream shop
    Icaria J.

    I was very hopefully with the remodel/reopen this location would be better but it's not. They don't have many games for the younger crowd as other locations (my son is almost 3) & most of the workers are still very unprofessional & rude. I literally stood at the front counter while 5 workers walked past me & not one acknowledged me or said "Hi, Hold on please" Even the pizza wasn't as good as it usually is. I was hopeful with the renovation but they still have a lot of room for improvement.

    My baby
    Lovely M.

    My son is a fanatic. He loves it here. So no complaints from me. This location is very busy and the food sucks. But the games are good and tend to always work

    Birthday party time
    Karla C.

    Great place to have a party for a kid. Service was super great and so was the area. There is always enough for kids to do and not get bored. The place is super clean and they give you enough privacy.

    Birthday boy!
    Shannon S.

    Perhaps the icepocolypse kept people indoors while we were here because it was the cleanest and least crowded I've ever seen it. The place is run by teenagers; I should know--I worked here in high school. Anyway, the staff were pleasant and helpful. My niece and nephew had a blast, and they felt like they owned the place. Sure the food is less than grand, but I'll eat pizza here if it means the kids can run freely and safely until they're totally tuckered out. They even brought us matches and candles for the birthday cake. We opted to have the birthday song sans Chuck E. Cheese since Mason is still afraid of him. Haha.

    Me and my birthday boy
    Tionna D.

    Although you can't see it in both my pictures my sons had a great time. I was a little apprehensive due to my last experience here (food tasted like old tap water and establishment trashed with NO employee assistance walking the floor) however, due to a last minute change in plans we were unable to make the location in Grapevine. The food was much better and the service from the employees was for the most part. My only issue (outside of how much trash was everywhere.. I'm trying to cut them a break there are crumb snatchers running around like wild animals) at one point they were doing "one in and one out" so if you were not with a party that paid you had to wait to get in since they were at "capacity." Ehhhh no. My sister called from the door with her boyfriend, I was at the front in a minute and was told the only exceptions were made by the manager-so there I was.. the one requesting the manager. While waiting, another crew member came over and said "well aren't you already seated?" I replied "yes. We are actually finishing up to leave they came to drop off my sons gift and leave." He said "let them in." Sooooo basically the capacity crap was a LIE-not cool. I'm glad I didn't have to get ugly but I was not happy. Overall, I would consider another location eventually but nobody in their right mind can do Chuck E Cheese two weekends BACK TO BACK VOLUNTARILY..I will need time.

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    2 months ago

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    1 year ago

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    8 years ago

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    Maddie B.

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    11 years ago

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    8 years ago

    This place is big as compared to some of the near ones. But, tickets keep on getting stuck which at times is irritating.

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    8 years ago

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    8 years ago

    Went on Natalie birthday super fun same rutin and drinks drinks drinks , salad too..had the runs on the dressings...sorry. but awsme!:)

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    8 years ago

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    11 years ago

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    15 years ago

    We meet friends here from time to time with our kids. It's a great central location for all DFW'ers. And they sell beer! YAY!

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    7 years ago

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    11 years ago

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    Chuck E. Cheese - pizza - Updated May 2026

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