The stars are mostly for the customer service. They were very friendly, and accommodating, and offered an ice cream treat to our toddler when she saw her big brother with his milkshake. Sits right beside burger king. I believe there's also a McDonald's and a Jack in the box in the same radius. I 10000% recommend this over those places. Has seating inside and outside. They have kiosk to order from electronically, or you can do so at the window. We got the hot link meal and a couple milkshakes. The fries were bomb! My husband really enjoyed the hot link sandwiches, and the milkshakes were okay, unfortunately just okay. But that's the only downside for us - the "okay" milkshake. They had an upgrade deal so we got the milkshake for just a couple bucks. If you're interested in supporting local, this is a great spot! read more

Chubby Freeze - Strawberry and chocolate milkshakes - Ice Cream & Frozen Yogurt Near Me - Oakland, California

Came here after a great gym-workout. I enjoyed an awesome fish sandwich & fries. These really refueled-me! A super-cool spot, one-of the great low-key restaurants of the bay. Close to the airport/bart. A nice new outdoor seating area makes for a chill-relaxing & nutritious midday brunch refill stop! read more

Ordered three milkshakes. Took 50 minutes. Never coming back. Everyone in the place was complaining about how long they had been waiting and some about the quality when they finally got stuff. Also it's mostly closed down, not what you think it would be like from the outside. They blamed it on the ordering system, not printing in the back, even though it charged me. Yet they never turned off that system or put a sign on it or anything. Another upset customer said the same. It happened to him earlier. If they knew there was a problem, why didn't they come out and check with all the people waiting or do anything about their broken system? read more

It hurts my heart to write this. I have been coming to chubby freeze for over 15 years! Their burgers, fries and milkshakes were unmatched. I recently visited and the food was terrible. Not the same quality it use to be. The patties use to be on the thinner side now they're thick and overall nasty. I am so disappointed. This was me and my family go to for a great burger. I'm devastated. read more

I'm here at Oakland's iconic longtime Chubby Freeze. What a name! It's been here surviving independently, squashed in between the two giant burger chains of McDonald's and Burger King! The Chub survives! I'm taken here scouting out original Oakland dive restaurants, and this place has been here over 30 years. Maybe different owners during that time, but it survives as an Oakland original right next door to Burger King and McDonald's! Prices have increased of course in the last 30 years. A big burger combo served with a plate load of fries and a drink was just $3.50 back then I'm told. It's $11.00 now I think. Being down in the heart of East Oakland, this is probably not a place you might want to come after dark, unless you're armed I suppose. The food here is great. This isn't your gourmet angus, natural grass fed kind joint. It's a nice made to order burger and good fries. Not fancy inside at all. You come for the Oakland experience ... eat while keeping one eye on your vehicle. It's retro in an Okland way and I hope it continues to survive. read more

Chubby Freeze - Ice Cream & Frozen Yogurt Near Me - Oakland, California

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Came on to place a large order for a county work meeting, Girl at the register wasn't friendly at all and for that reason I only ordered a single burger but went down the street and placed the large order with a place called Hagen burger that was really friendly and enviting I wont be back to chubby freeze Hospitality sucks and the burger was made with a bad attitude so the taste vibes was off also,. 3/12/2025 @10:30 am order was placed read more

Oakland favorite only downfall is you have to add cheese to everything Everything is made to order so everything comes piping hot I also ordered onion rings(not pictured) If you want some good food this is a go to but don't expect to get a full meal for 5 dollars Happy Yelping read more

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The food is hamburger diner with everything that goes with it. Outside service window is the only way to order ,unless you order online, then you wait in your car while your order is being processed. The ambiance is either sitting in your car or sit on the bench outside waiting. It's surprising that being flanked by two major fast food places this restaurant is still doing well. Must be the food. read more

Had the beacon cheese burger. Tasted really good service was on point ambience was ok a few transits walking around though. No indoor dining or bathrooms though. read more

This place is garbage my 2-year-old could cook better than them two ladies lol and there's never no line that tells you everything trash

I sure hate that I like this place bacon cheeseburger because this lady need to fire her staff and get new people they suck they mess up your order then have the nerve to get mad if you ask them to repeat your order back to you they say oh my God They put you on hold and don't come back oh and they charge you different prices too depending on who it is unless you pay attention yes I was charged two different prices for the same thing that I get all the time they need to have better customer service is all I'm saying the service has went down at a great little food place be careful who you hire make sure they care about your business or care about needing a job read more

Chubby Freeze - It's supposed to be a bacon cheeseburger but they put the bacon on top of my paper wow - Ice Cream & Frozen Yogurt Near Me - Oakland, California

We stopped here for a strawberry milkshake as I've been meaning to stop here for a while now since I've seen it going to the airport quite a bit. It is fenced off between McDonald's and Burger King so it can be easy to miss but it was worth the effort to make it there. The milkshake itself was great, but about a third of the cup was fresh strawberries so it was difficult to enjoy without a spoon. The syrup used for the strawberries was a bit too sweet for me but the shake itself was tasty. My only complaint is that the indoor seating was closed even though the lights in there were on. Additionally, the outside seating area was not well-maintained because there was visible trash and what not. There were only two people working there so that can be difficult to clean up, but that makes eating there a possible issue. read more

Chubby Freeze - Strawberry milkshake - Ice Cream & Frozen Yogurt Near Me - Oakland, California

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Fish and Chips? This is what you get for $8.99! 5 Slimmy Fish Sticks and too Many Fries! I am so disappointed read more

Chubby Freeze - FISH And CHIPS? This is what I purchased for 8.99! 5 Slimmy Fish Sticks and too many Cold Fries! - Ice Cream & Frozen Yogurt Near Me - Oakland, California

Quick, clean and affordable! I've lived in the Bay my whole life and the burgers remind me of 1/4 Burgers (that are evaporating because of gentrification). It's close to the OAK Airport and any time I'm in the area, I try to stop by. 1) They give you a mountain of fries, and every time they're piping hot! 2) Their cheeseburgers aren't too expensive and you can add bacon. 3) The milkshakes are delicious and they have over 10 different flavors. 4) I've only had the burger/fries and shake, but they have a diverse menu from tacos, chicken tenders, fish sandwiches etc. read more

Chubby Freeze - Ice Cream & Frozen Yogurt Near Me - Oakland, California

They can't make a burger to order! They don't listen well or read well either. Their chilli is cold straight out the fridge! ! Horrible service. I think they were really good years ago & they fell off somehow! My burger was made so fast that I'm sure the overcooked dry Pattie's had been sitting on the side already made. I was so disgusted in the whole meal I tossed $15.00 away! . I'd rather go to Burger King or McDonald's because at least you know what their food tastes like. Hegenberger in Oakland straight trash & inconsistent. read more

Great spot for a quick burger/sandwich fix. Fries are crinkle cut and the shakes are thick-isciously great! read more

Chubby Freeze - Menu - Ice Cream & Frozen Yogurt Near Me - Oakland, California

OMG!!!!!!!!!!!! I miss the old Chubby Freeze. This place will go out of business soon unless they change the cooks and the food quality. I will never go back. The burger looked like a 2yr made it. They got my whole order wrong. They barely understood what I was saying then to argue back with me when they even forgot a burger. When I opened my burger, I was like WTF. I flew back to Chubby freeze and threw the burger on the counter and said, "you need to learn how to make a burger". Who the hell is cooking back there! It looked like my burger got ran over and they put so much shredded lettuce it looked like a salad burger. I asked for a vanilla shake they gave me a banana shake (watery). I regret not taking a photo of my food but I was so hot mad I couldn't even think straight after spending $32. They did refund my money but it doesn't change the fact that there food is not good. A bologna sandwich will taste better and I hate bologna. And it took almost 30 min to cook 2 burgers...really! Not returning. Change your cooks and make better burgers. Get better meat, more meat. The buns were burnt and smashed. This place could be popping. So sad. Great location but bad food. I guess they will bank of people that don't know any better. read more

Food is awesome . Love the milkshake and burger . Customer service was great very nice and professional and fast service

The food was better this time. Last time I asked for a coffee shake it had banana flavor. I wasn't happy with that. The shake was good otherwise. The food was nice and hot this time and corn dogs weren't burnt. They were actually perfect this time. So I really think it depends on the cook how it is going to turn out. Overall it is ok. read more

Off duty employee confided in me that there are issues with equipment and they were closed for a while, but are now open, running without a health license/permit. read more

I was hungry for an Old School Steak Sammich. I was cruising my Work Whip in the ghetto so I figured Chubby Freeze . I rolled the Work whip there blast Aretha Franklin damn that woman can wail. I parked right in the lot and rolled into Chubbys . I ordered the Steak and Mushroom Sammich with everything on it and Steak Fries and a Soda. It was under $10. I sat down and started watching the TV in the dining area. Another diner started talking to me while I was waiting . His name was Cornelius and he was breaking down the Economy and Investing. My food was ready in 15 Minutes . The Steak Sammich was quite good and the fries was a generous portion. Definitely a hidden Jem in the Urban jungle. I rolled away in the Work Whip to Chaka Khan and she was wailing also. read more

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BEST. BURGERS. EVERRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR. So the time/service is pretty short, less than 15 minutes to receive the food. The fries are really good too. It's also not that busy all the time so lines are short. I think there is dining inside, I personally have always gotten to go but all in all great place. read more

Delicious burgers & crinkle fries, everything is cooked fresh & burgers are big & there not stingy with the condiments & the small fry is enough for 2 people but there so good & hot you will not want to share. Cheeseburger combo is $10.99. Great & quik service. I drive from Richmond CA & it's worth every mile. Everywhere I go my order is cold or wrong!! This place gets its right. read more

Food always been good service sucks so rude so unprofessional they don't know how to conduct a business

The milkshakes we had were good the service here sucks! That's the low ratings I gave it

Great Burger good prices. Good portion made fresh to order. Milkshakes and ice cream are good also.

Stood outside for 10 minutes waiting to order because the girl at window was concerned with flirting with the man in line clearly seen me standing there and ignored me why I was left waiting and she could talk to the man about working out and their future plans I have been coming to this chubby freeze since I was little girl and my dad took me to the games after today I will never patronize this unprofessional rude establishment and I would suggest to all women that you bring a man because apparently being a paying customer isn't enough Reall horrible experience read more

Chubby Freeze - Still talking to the man that why she can't serve customers - Ice Cream & Frozen Yogurt Near Me - Oakland, California

I love this place everything was great i especially love the bacon cheeseburger service was ok they got my order correct but wish she wouldve smiled a little. read more

These guys make really tasty food and they're generous with it. Want a good burger with real bacon on it? Skip McD's and BK for the spot tucked away in between. It's easy to miss, but I'd rather wait at those two lights to do two u-turns than go to McDonald's instead. Like tuna melts? Not only is the sandwich tasty, the way they butter and crisp up their toast here is phenomenal. Yes. Steak sandwich? Pastrami sandwich? Patty melt? Chicken nuggets, strips, wings? Fish n chips?! All of it. Yes. I asked for a large fry and they filled the bag, then dumped extra in on top of my burger in another bag. Yes. And those shakes! YES. If you're looking for something healthier, I don't know why you'd come to a place called Chubby. Hit these guys up if you're looking for that indulgent comfort food you're looking for. read more

Soooo much better than McDonalds, which is right behind this place. Lot ma if different butger options. For about $5 more, you get a HUGE drink and a HUGE bag of fries! read more

Chubby has been around a long time. now it's staffed by amigos et al. menu: mostly burrger and variants, hot dogs, chik nuggest, and drinks. eats: burger combo (5.94) -was assured they can cook burger medium rare, came almost well done or med. at best. -also tomato, lettuce, ..little taste except salt. -fries not crispy, not fully cooked, mushy inside, lots of it. drink ok. crumbs: -friendly people but they can't cook......burgers!.. read more

If I could give this place 0 stars I would there customer service was terrible maybe because I look like a teen?either way I just wanted some food that I had no problem paying for. read more

Despite the interesting name,this place is awesome! They have real fruit milkshakes so I suggest banana -thetre fantastic. They have awesome burgers and fries.They close around 9pm so get there before then or youll have to be happy with Burger King.! read more

Hit this burger joint! Since I consider myself a burger connoisseur, Believe the words that are coming out of my mouth. This place is consistently a really good burger joint. I've been to the best, I've been to the worst. But this joint has a special place in my heart. read more

Chubby Freeze - Double bacon cheeseburger! - Ice Cream & Frozen Yogurt Near Me - Oakland, California

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Philly cheese deluxe with mushrooms is the most greasy ooey-gooey combo you can get. Awesome for lunch getting ready for a drink night. Burgers are so-so. read more

Chubby Freeze - Philly cheesesteak with fries - Ice Cream & Frozen Yogurt Near Me - Oakland, California

This place isn't half bad. A friend recommended that I give it a try. I admit, I went in thinking not very highly but was pleasantly surprised. Ordered the bacon cheese burger single and double, their mushroom burger, their all beef hotdog, turkey burger and fries. Everything was good and hot. Not spectacular crackfiend good but I would definitely try it again. Definitely better than Mcdonald or burger King which is nearby. Shout out to the friendly cashier who told me not to order the fish and chips. Based on the photos and reviews of them here, I dodged a bullet there. read more

Never disappointed with the food here always good nice portions and made to order!! Definitely recommend this place to everyone one of my favorite places to eat! read more

I wish 0 stars was an option. Worst food I've had in a long time. Didn't even mix my milkshake for me. Basically just threw the ingredients in a cup and I guess expected me to do all the work. At $6 a shake they should be ashamed. read more

Okay so let me start by saying looks can be completely deceiving! From the outside looking in and especially if you aren't from the area this place can look a little sketch. It's definitely a "hole in the wall" spot but do not knock it until you try it! It can be little hard to spot, as it is slightly hidden in between the gas station and the Macdonalds. This place has the BEST milkshakes and even better burgers! The fries are also really tasty, i always ask for them to be cooked extra crispy :). They give you a pretty good amount as well! I can never finish all of my food. There's a small parking lot and an outside area where you can sit as well as an inside area. On weekdays after around 7pm they do close the inside seating area, so If you would like to dine in I recommend coming a little earlier. The prices are also extremely cheap! You really get a bang for your buck! This place is definitely on my list of fast food favorites! read more

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My order was overcharged because while it should have been $14.38 after tax, I was charged $17.85 and the grease they used for the fries was not fresh. I won't mention the service since it has been posted by others. This place is not better than McDonald's IMHO. read more