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Oakland, CA

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Ben & Jerry’s

3.8 (278 reviews)
Closed • 12:00 pm - 11:00 PM

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It smells sweet
Stephanie T.

I'm only giving this place 4/5 stars because of their hours. I just learned that this shop in Jack London Square serves coffee, but it opens at 12pm 7 days a week. So when I'm in the area and its 7am, I cannot find a nearby place that sells coffee. Yes, there's buttercup around the corner, but sometimes I just want to walk downstairs, grab some coffee only and go. It's warm today. It's a beautiful day in Oakland today. The sun is shining and it's getting warm. As I'm walking, I smell something sweet like dessert. Sweet like the county fair. Next thing you know, I want ice cream, something of a Pistachio flavor. I see Ben & Jerry's sign as I'm leaving the gallery and I see i have time to grab some ice cream before I head out. She's making waffle cones, that's why is smells so sweet outside the front door. Menu items: What?! No pistachio. Awwww what to do, what to do? after studying the menu I see they offer alot at this corner shop. I opted for a smoothie. A pineapple/strawberry with a lemonade base. Not bad. It's satisfying, it's cooling me down. $11. Oh Sh!t, GotDamn. Well that's the Bay area for you. Everything is a few dollars more here. S-O-C-K-S. It is, what it is. See what i did right there? LOL Next time I stop by, I'll get a real dessert like a frozen bannana or a sundae on Sunday Funday. See you some more on Yelp 2026.

Free scoop of the Half Baked on a sugar cone
Min C.

This is review for their Free Scoop Day 2025. Quite impressed as it is one of the best "free" days organized by any organization that I attended, especially by a decently large company. They had a set menu so it limited the options and the line moved quite fast compared to what it seemed like (from the corner to receiving my scoop took 17 minutes total). My scoop was generous and I enjoyed the staff's recommendation for a flavor (Half Baked over Marshmallow Days). It was a pleasant day indeed - I will be back for a (likely not free) scoop to enjoy the waterfront :) P.S. kudos to you Jerry...

Joey Y.

This was delicious. Open late. Fast service. Perfect during a calm night out. If I'm ever at Jack London square again. Must have.

Alma S.

We stopped by this corner shop at Jack London Square. There were a lot of flavors & menu items to choose from. They even offer coffee drinks. The place is small & narrow, but bright from all the windows. There are 2 small tables that seat 2 or 4 & some small benches just inside & outside one of the doors. Two freezers held cakes & prepackaged ice cream. The shop was generally clean, & I saw a worker wiping & dusting, but our table still had some ice cream drips that I cleaned up. The noise level was quite loud from an oscillating stand fan & trains that sound their horns as they rumble & pass by directly outside. Customer service was friendly & helpful once workers appeared from the back. We asked for a sample & were given the tiniest taste that didn't include any of the flavor's mix-ins. We ordered a scoop of "Marshmallow Sky" in a cup & a "Coffee, Coffee BuzzBuzzBuzz!" milkshake with whipped cream. I like that the sample & eating spoons were wooden. I appreciated that the ice cream for the shake was weighed & that the consistency was thick, but still instantly drinkable. Both items happily satisfied our sweets cravings.

Ben & Jerry's ice cream service at Golden Gate Truck Center's employee appreciation event

This review is for catering. I hired Ben & Jerry's Jack London Square for an employee event for about 75 people. I emailed through their website & got a prompt reply and set everything up via email. I think the price was appropriate for one scoop per person & we were able to have 4 flavor options plus there were add-ons for additional scoops or toppings. There is a minimum $$ on the catering but with that many people it was going to be more than the minimum. I already knew their ice cream is first rate! And then the staff was on time & set up quickly and was very courteous to our team. They brought a table for the spoons, napkins, etc., a list of the flavor options and then the B & J ice cream cart. Our team loved it! Thanks to Dora & Raymundo for making it an easy & great experience overall!

Chocolate
Living S.

I love Ben & Jerry's since I was in High School. Our organization bought stacks of their small cone certificates to give away to kids in the neighborhood and volunteers. There is no expiration date on them. But parents came told me the store no longer honors these certificates. The store has no advice for us what we can do.

Sorbet
Ashley C.

Super fun to enjoy free cone day at this Ben and Jerry's! The line was only maybe like 20 or 30 minutes. Super nice to enjoy this right along the water. There aren't that many ice cream shops in the area so I appreciate having this location around!

Mango, ultra violet, and vanilla
Derek D.

Staff were very patient and friendly they let me take my time to decide what I wanted to get and then the ice cream itself was amazing

Jocelyn P.

Loveee the cherry garcia and chocolate fudge brownie! My favorite spot here!!!!!! It's a must go!

Half baked!
Mike L.

Went here after dinner at Plank. Tried the half baked flavor for the first time. Pleasant surprise. Chocolate ice cream with brownies mixed with vanilla ice cream with cookie dough! 9/10

Edison H.

Only came here for the free ice cream scoop day. The line moved fast. The crowds were all happy. Good vibes. See y'all next year!

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3 months ago

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5 months ago

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9 days ago

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7 months ago

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1 year ago

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7 months ago

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1 year ago

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4 months ago

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2 years ago

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10 months ago

Always love Ben and Jerry's for free scoops and really good flavors! Really convenient location as well!

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10 months ago

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9 months ago

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2 years ago

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1 year ago

We had a cake delivered. Check your cake (see pic). We had a very special "happy birthay" over here.

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2 years ago

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9 months ago

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8 months ago

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10 months ago

Amazing service and great flavors! They are always so welcoming and love that they are sk welcoming

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9 months ago

The place looks nice and very tempting to eat ice cream. Too many flavors to choose from

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10 months ago

Love this place! Made memories with my kiddos. Great service! Fun decorations and cozy inside

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10 months ago

Amazing service!!! I definitely recommend you come here and bring your family! My favorite is the Americone dream.

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3 years ago

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Philip S.

Thank you!! I am glad we saved the day! :)

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10 months ago

I love this Ben and Jerry's location super calm area and they always have the flavors I like!

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9 months ago

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10 months ago

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11 months ago

Best ben and Jerry's ever!!! Open late always convenient easy to walk to when im going to the Washington garage

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11 months ago

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11 months ago

The best Ice Cream there is !!! Staff is super nice also and very helpful every time. My favor ice cream spot in the worldddddddd

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10 months ago

This location has friendly staff and always plays great music! Love coming to get an affogato here

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11 months ago

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2 years ago

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Ben J.

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11 months ago

The greatest ice cream in the world. Whatever you do do not try the marshmallow sky. Because it's mine.

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1 year ago

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Review Highlights - Ben & Jerry’s

“Service is always quick, even when there is a line out the door for free scoop day!”

Mentioned in 4 reviews

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Ben & Jerry’s - icecream - Updated October 2026

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