Great services all you can ask for I know folks that really care about you your vision.

Don't bother getting a rapid test from here. I'm still waiting for my results and it's been more than long enough. Same as last time.

I came to Dr. Lu with Diabetic Retinopathy and was basically blind. He saved my eyesight!! Since I am a Graphic Artist, I will never be able to thank him enough. read more

I love mother Frances but trinity optical is a joke!! I was put on hold for 10 minutes to make an appointment then hung up called back and held for another 4 minutes hung up called back only to be sent straight to hold. After I finally made an appointment for the next evening they claim that my appointment was the day prior and they were full for that day after I had left work early for the appointment. Take your money somewhere else. read more

This review pertains only to the optical shop, where you can purchase glasses...to expensive, I'd recommend EyeMart, Wal-mart, or just about any other mart. read more

It is hard to even express how angry this business made me. I am an auto technician and am very prone to getting foreign objects in my eye even though I always wear safety goggles. I would say about once every 6-9 months I will have to make a trip and get something removed. I usually use Josh Hooper, he previously worked at a small clinic in the medical distric, but recently moved to Trinity Optical. I made a quick appointment and they told me to come right on in, the receptionist was very friendly and said it would be quick and reasonable. I show up and they tell me that Mr. Hooper is on vacation and one of his associates will see me. Already there and needing something out of my eye, I agree. They quickly move me to a room and the assistant checks my vision, etc. I sit in the room for exactly 2 hours and 3 minutes. In walks Hans D. Schuricht, he sits down looks at my eye and agrees something is in it, grabs a needle, and retrieves the piece of metal. He squirted a few drops in it and sent me on my way. Every time I have had to do this it is straight cash payment and is usually $60 - $75. Not bad for 3 minutes of work, but they are proffesionals and always get the job done. This visit was no different than any other and the cashier tells me it is $283.40..... for 3 minutes of work! I was shocked and asked if he marked something down wrong, so the cashier double checks and says there is no error and it that price is cheap because they gave me a 20% discount. After a few jabs back and forth I realize there is nothing I can do and have to pay. There was no warning that it would be so outrageous and no apology. My wife called to complain and received no sympathy. I urge anyone who reads this to stay away and stick the the local places! read more

Incompetent Staff; Woefully poor management. Staff have to be related to TMF big wigs.Skimpy selection; Prices are set high & every pair of glasses cost the same. The hassel you will be going through is outrageous & definitely not worth your time...It's a nightmare. They call you but do not leave a message on your voice mail. You finely get a call you can answer. You go in & Staff cannot find your order everytime you go. "Who waited on you" they askI like you are expected to know when most people are never given that info.They do not give you paperwork with the sale or salesperson's name & the details of your order like order model # and a breakdown of charges. You get nothing unless you insist, & they resist when they are very aware of the mayhem they are creating from the lack thereof. So you learn to insist. They cannot find your order after they tell you to come in. It takes them five to ten minutes or longer to find it, if they do find it without the aforementioned details. I have had to go there six times in two months & still do not have my glasses!!! It is the most inconvenient shop to get to down a verrryy long hallway. Customers should have a back entry.:First pair late coming in by two weeks & could not be fitted to my face. Second pair late coming in & had a right lens with bad focus had to be returned. Waiting for my third pair after being promised an expedited order: definitely not an expedited order. They deserve zero stars: lazy staff & impertinent. This is a joke not a business! This has been going on for years see the other ratings. Go someplace else, but you might want to check ratings first!!! read more

Dr Lu save my husband's eye! He always has a great smile and a happy attitude-- and he is so smart!!