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    Christmas Light Helpers

    4.2 (5 reviews)
    Open 6:00 am - 9:00 pm

    Services - Christmas Light Helpers

    Holiday decoration installation

    Holiday decoration maintenance

    Holiday decoration removal

    1 More Service

    Holiday decoration rental

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    Papa Noel Christmas Trees

    Papa Noel Christmas Trees

    (6 reviews)

    We've bought our Christmas tree from here every year and they are beautiful! They are a little…read morepricey, BUT they last well into the first week or two of January looking beautiful!

    I'm a working mother of four and my holiday business focuses on high-end holiday decorating. Of…read morecourse that means that my own house comes last. We live near the Papa Noel location and I figured I'd give it a try. Their site says the best trees are selected for online purchase and delivery. So, I'm an effort to bring some surprise and joy to my kids this past week, I happily paid $282 for a 7ft tree! The young man that delivered looked like Harry Potter and was sweet to my kids. I tipped him separately on Venmo. The tree however is horrendous. 1/3 of the tree is missing all branches, some of the high branches snapped and broken. I could go on. Papa Noel doesn't make an effort to make good in these situations. The solutions they provided were unacceptable, where I'd lose money either way. We finally got to the point they'd issue a refund if I found a way to personally load up the tree and return it to Oak Hill. With my last option being they'd come pick it up, days later, and refund the tree but not the originally delivered. I finally agreed to this. But my kids had other plans and wanted ornaments up. So here I am with a $300 waste of money. But hey, my kids are ok. I use Brungot Farms up north for my projects and their experience is incredible. They ensure the highest quality trees. Their delivery is twice the price, but they come with a professional truck, three men, blow out the tree, trim the base, trim the branches, set it up and water it! And they stand behind their product and customer experience. I blew it on this choice. I should have known better.

    The Home Depot

    The Home Depot

    (194 reviews)

    $$

    A shout out to Greg and Robby for their great help in finding a part for fixing my faucet. They…read morewere both very conscientious. Thank you!

    I am a retired military veteran. We have been loyal Home Depot customers for years. We have…read morebought all our appliances, washer, dryers, Christmas Trees, tools, etc. throughout the years. Our refrigerator was giving us problems so on Saturday, May 2nd, we went to Home Depot in Sunset Valley to purchase a new refrigerator. The sales person was extremely nice and helpful. We purchase a Whirlpool Side by Side and paid extra for the haul away of the old refrigerator and the upgraded braided water line for a total of $1738.47, which we paid in cash. The refrigerator was scheduled to be delivered Wednesday, May 6th, between 7:00 a.m. and 11:00 a.m. On Wednesday, May 6th at 6:45 a.m. I get a text, from the delivery people, saying "We're sorry we missed you, Ron." Also stating that they came by at 6:32 a.m. (Which is not between 7:00 a.m. and 11:00 a.m.). My son goes to work at 5:30 a.m. and I was up since then. I check our cameras and there is no one and no delivery truck on camera after 5:30 a.m. I call the support number on the text and explain that no one ever came to our house at that time and besides that was before 7:00 a.m. Apparently it didn't matter and I'm told they will have to reschedule the delivery to Friday, May 8th. So we'll have to do without a refrigerator for another 2 days. And mind you, we are a family of 5 in this household. My wife calls the delivery people and they tell her that yes they got here at 6:32 a.m. and that they waited for 45 minutes. I look at our cameras again and I see my son leave at 5:30 a.m. and then me walking out at 7:00 a.m. looking down the block to see if I see a delivery truck. There was no delivery truck in site. Then on Thursday, May 7th, I get a text telling me that now the refrigerator won't be delivered until Saturday, May 9th. So due to the rescheduling and the outright lies by the delivery people on May 7th I cancel the order. At 11:49 a.m. on May 7th, I receive an email verifying that I cancelled my order. The title of the email states, "One or more items were canceled from your Home Depot order." And it list the order number (H6570-701438) which is the Whirlpool refrigerator, haul away and braided water line. And under "Receiving your Refund" it states, "If you Paid with a Gift Card, Debit Card, Cash, Check, or Pro Xtra Dollars - Please visit the Customer Service Desk at the Store to receive your refund." So I go over to the store to receive my cash refund. I get to the store, go to Customer Service and I am told that I can't get my cash refund for up to 7 days. I'm taken aback. I advise the clerk that's not what the email says and I can't go without a refrigerator for another week. The clerk calls someone else and I am told the same thing. It is explained that my cancellation is pending. I tell them I'm not pending anything. I cancelled the order. They explain that it is pending until they hear back from the distributor. I tell them that is their problem not mine. I did not deal with the distributor, I dealt with Home Depot. They tell me it is store policy and I respond by asking them to show me the store policy because I have written policy that says I get an immediate refund if I paid in cash. I speak to an appliance manager name Logan. He tells me the same thing. I ask to speak to someone above them. They refer me to a manager who I find out later is named Austin. He tells me the same thing. He attempts to tell me that this policy is written somewhere on my invoice or receipt. I show him my invoice and receipt and he goes through them and does not find anywhere that says that. I show him the email I got from Home Depot that states I should get my cash refund back. Again he tells me that he can't because it is a pending cancellation. We go back and forth about that again. At the end he can't help me. That's when I start making all the phone calls. Here is a list of all the numbers I called; 1-800-HOMEDEPOT, 1-800-430-3376, 1-877-946-9843, 1-877-467-3409, 1-770-4338211. And this is a partial list of all the people I spoke to. Some would not give me their names; Brianna, Abbey, Toni, Juan, Lisa, Eugeana, Will, Matt, Christi, Logan, Austin. I kept asking for a Regional, District, Area Manager and would get the run around. I made approximately 30-40 calls and got hung up on about 10-15 times. There was one time I was told I was speaking to some top manager. I explained my situation and his exact words were, "that's bullshit, you shouldn't have to go through that." He said he was transferring me to someone that would take care of this. I get transferred, the phone rings and it goes straight to the survey, which means I got hung up on. I was told at least 3 times by people on the phone that I can go get my refund only to get there and be told no. Towards the end of the day I reach someone at the store who says they will transfer me to the top manager of the store. I am on hold for over 2 hours.(CONTINUED)

    At Home - Another view of the sleek and stylish console table from the Honeybloom Hazel series, showcasing its versatility and modern d...

    At Home

    (206 reviews)

    $

    I exchanged something and they put funds on a gift card. This was no big deal bc I was just…read moreswapping lampshade sizes so happy to just grab what I need and swap out. After standing in line to do the exchange, locating the shade and standing in line again to check out, I wasn't able to use the gift card without a manager keying it in. This seems rather archaic but... whatever. So we paged the manager, waited some more, she keyed it in and it showed $0. The cashier said "that's not possible, I did the exchange myself just a few mins ago?" The manager then proceeds to say it takes 5 mins for funds to load. I point out on the receipt that it was 18 mins ago (lots of waiting in line) and now it "takes 30 mins for gift cards to load". I couldn't stand around another 12 mins hoping it would load as I had already left my family waiting in the car for an eternity. So now I have to go back and do this whole thing again just bc their system is flawed. It's a ridiculous waste of time

    My husband and I returned to At Home to purchase some Christmas decorations. They have a wide…read morevariety to choose from. They have many indoor and outdoor Christmas decorations. We picked out a pre lit Christmas tree, two containers of shatter proof ornaments, and a star for our tree. When going through the checkout there were several people working. We waited for the next available cashier. It was a really short wait probably less than five minutes. The cashier was friendly. We paid and we're on our way. We set up our Christmas tree after our Thanksgiving Dinner. My husband removed the tree from the box piece by piece. He spread out the tree limbs so that it would look more full. Once all of the ornaments and the star were put on the tree it looked really good. I recommend going there to check out the holiday decorations as there is a wide variety of items to choose from.

    Bed Bath & Beyond - Front View

    Bed Bath & Beyond

    (40 reviews)

    $$

    Can't say enough about this place! There is always amazing customer service. When I walk in,…read morethere is always an employee walking around wanting to know if I need help. Even when I say : "I am looking for something for my ....as a present" They are great for ideas. I had purchased a couch cover there a while back, decided I didn't like how it didn't fit my couch that well. I didn't have a receipt, there was no packaging container with me, and they couldn't find it on the website. They still gave me full store credit for it! I was sure I bought it there, and they believed me. Wouldn't you know it when we moved a couple months later, I found the package it came from, thus proving I wasn't crazy. Well, at least not about that! :-) It is more expensive than some places, but the coupons always seem to make up for that, and the customer service is worth it. I wish the parking spaces were bigger, because as it is everywhere in Austin, the spaces are too small and everyone seems to drive an SUV.

    Well I'm sad to discover the store is now closed for good. I went to this store often to buy all…read moresorts of things. It was the only place I could buy V cups for my Keurig coffee machine. I should've realized something was going down when they stopped carrying them about 8 months ago. I'm told the last day was June 4th. So it's recent. I haven't been shopping there since late April. Now it's just gone. The one at South Park Meadows is gone as well. I'm not sure what happened as every time I went shopping there, the store was busy. Sad to see another business go out of business.

    Christmas Light Helpers - seasonaldecorservices - Updated May 2026

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