When I originally called, after speaking to two other offices, I managed to get Krystal on the…read morephone. What a breath of fresh air! After my hearing of incorrect info from other places, she took the time to insure I was correctly directed and made an appointment for next week. Not only do they fulfill their obligation to service their patients, but they train their staff to make each patient feels as an individual, not a number. What a great feeling! Thank you, Krystal. I'm looking forward to seeing what other great experiences I'll have there.

Twice now my appointments have been wrong. First time I pulled my kid out of school for his…read moreappointment and it turns out the told me the wrong date when scheduling. Second time I requested a specific doctor for my appointment, only to be told he only works certain days and was off. Terrible service

Prior to this incident, I would've given this place 5 stars. I have been coming here since 2021 and…read moreI've never had an issue with their service or my glasses and their prices are fair. I had an appointment in late April, placed my son & I's glasses order & received the first week of May. My glasses were not as expected. The transition was not placed in the correct frame. I called right away & their was no solution offered. It was the end of the day, so I understood. I attempted to contact the manager, Amanda, for over two weeks after this before making contact. She agrees to order the corrected lenses & NEVER discussed pricing so I'm assuming their going to make their wrong, right. Nope. Now, fast forward to yesterday, I went to pick up the replacement lenses. Amanda was not there. I should've waited for Amanda, but I was already there and I assumed it was going to be a better experience. Wrong. The employee, I believe Mayeli (short, Hispanic female with glasses), helps me. And I absolutely HATED the replacement lenses. They did not look good on my frame. She asks me THREE times with an attitude "so do you want them or not?!". I was baffled. The alternative was to pay an additional $70 to keep the transition in my original frame after I was already inconvenienced. This place is no longer worth the hassle & clearly do not value making things right when THEY screw up. Beware.

Their name couldn't be farther from the truth. I brought in a pair of vintage frames to be set with…read moremy prescription. Everything went fine until the day when I arrived to pick them up. They were a little out of adjustment so the employee said they can adjust them, after a minute she came back to me with a pair of broken frames. I have never been the type of person to lash out at someone for a mistake and I didn't. But then I was offered the really crappy deal of picking out a pair of their horrible looking frames for $50 or pick out the more expensive frames and I would have to pay the difference. Long story short; if they break your frames on purpose or accident they will screw you by either telling you to buy one of their frames or take the refund of $30 for the lens. I decided to take the $30 refund and I'll never be going back to those thieves.

They were able to get me in within 3 days of my call. Doctor and staff were very professional and…read morethorough. I would give 5 stars if only they were able to take my insurance.

PLEASE DO NOT WASTE YOUR TIME!!!!!! I WILL NEVER GO THERE AGAIN!!!!! trust me when I say the…read morereceptionist have no answers when you call they say they are going to return your phone call and you get no return call. I went in for an eye exam and my contacts did not work out for me they did not offer to see me again for a better fit or another eye exam! They said sorry NO RETURNS! I bought them thinking they were going to work well but they did not even give me trails to see if the prescription was going to work out!!!!! The doctor finalized my prescription with no trails!!! The only reason why I know about trails now is because I went to see another eye doctor its like they wanted to make a sale with not even caring!!!! PLEASE DO NOT WASTE YOUR TIME HERE!!!!!!!! iI SPENT OVER $300.00 for NOTHING!!!!!

The process is so easy and straightforward. My daughter has long needed to renew her eyeglass…read moreprescription but I had been putting it off around the pandemic. I reached out to Stanton Optical at 10am on a Saturday, the customer service representative notified me that there were walk-ins available, but also that I could book an appointment to ensure we didn't have any wait. There were appointments available all day long, so it fit perfectly into our schedule. The entire process (intake, exam, frame selection, checkout AND the frames prepared on the spot!) took a little over an hour. The staff was super attentive, even with a full house, and made sure we got an amazing price with BOGO (frames and lenses) and an extra discount..which helps when paying out of pocket. 10/10 recommend, great price point, wonderful service, minimal time investment and a wonderful assortment of frames.

I had a very poor experience at Stanton Optical. The restroom alone says a lot about how this place…read moreis managed. The trash was overflowing with paper towels, the sink and fixtures were dirty, and there was visible rust and staining on the walls and around the plumbing. There were also bugs on the walls, which is completely unacceptable for a business open to the public. This level of cleanliness reflects poorly on the overall professionalism of the location. If basic sanitation isn't being maintained, it makes it hard to trust the quality of care or service being provided. I would not recommend this location.

Do not come here. The front desk is extremely unprofessional. I received a call stating that my…read moreglasses were ready, so I tried calling back to schedule a pickup time. I called four times at different hours and left a voicemail, but no one answered or returned my call. When I finally showed up to pick up my glasses, the front desk staff was very rude and told me they were closed, even though the business hours posted online stated otherwise. This was my first experience here, and it will definitely be my last.

Great staff and Dr. They were able to order frames for me. I was able to get fitted for contacts as…read morewell.

I do not recommend this business at all! If I could rate this place a negative number I would. To…read morestart, with the front desk staff, they are like robots, show no emotion. Lack of empathy. Smiles are free, if they are not happy where they work then please work elsewhere out of the service industry. The check in kiosks. Most of patients are elderly do think they can see well to have to use those. The staff does not offer assistance to help them either. Next when they call your name out they walk you, through the hall where the staff is standing around on both side against wall. Just chit chatting gossiping I imagine about the patients that are walking by who knows. Then they take you in the office where most of the time the person is very unfriendly off standing. The doctors see you quickly give you the feeling of ok move a long, next. Not professional on either parts. The front office personnel should be trained or retrained or fired if they do not improve. This company is strictly about the money. They charge us upfront for everything and do not bill the insurance correctly, so the only person affected is the patient, not the insurance company or Vantage eye. When you ask questions they look at you like why are you asking questions. Well I did pay for a service they should answer my questions. Unfortunately here you pay to receive the most horrible treatment and service.

I went in to get eye glasses from their eye center. I was quoted a price and paid half in advance…read more When I received an invoice I went to print it for my records and found they had increased my bill by $200. I have never been quoted a price and then have it increased with no explanation. Needless to say, I will never go back to get glasses from them again.

If I had sent my previous review, I would like to recall that review. I may have sent it TOO EARLY…read morethe day of my appointment - I SPOKE TOO SOON about this place. I was told that I would get all my 3 glasses ready in two weeks at the most including my own frame that I wanted the lenses replaced. It is now almost 3 weeks; one of my glasses is still not ready. I called after 2 weeks, I was told the lenses for my own frame have not arrived yet. i called the second time I believe it was on July 25th, I was told the lenses have not arrived yet. I called again on July 28, I was told the lenses will arrive tomorrow (that would be July 29). I called on July 30, I was told the lenses have arrived but "somebody" has to cut it and it should be ready on Thursday, that would be July 31st. I called August 1st, now I was told they had to send it back because one of the lenses has scratches. So I have to wait again for another who knows 2 more weeks. I am very disappointed with the service, this is my first time and I will never return to this place. GO SOMEWHERE not LensCrafters - away from this place.

I always go here for new glasses. The staff are really well trained in what they do and are very…read morefriendly. There is a huge selection of frames to choose from. Once, my eye doctor gave me the wrong prescription. I had glasses made and everything was completely blurry. They took the glasses back to exchange for the proper prescription with no problem. I also bought my Oakly sun shades here. What a fantastic pair of glasses.

I went to pick up my glasses and they did not have the sunglass lenses to go with them. They told…read moreme that my insurance didn't cover that. I explained to them that this is the first I heard of that because previous dr has always given them to me and even changed the lenses out. Erica called me back and was rude and kept cutting me off when I was trying to talk to. Very rude customer service on her part. I called my insurance and they told me that is not true. I will never go back to this place and this office was referred to me by a co worker.

I have been a patient of Dr. Marchionna for nearly twenty years. His office has state of the art…read morediagnostic equipment, kind caring staff, lovely office. Dr Marchionna is very thorough in his examinations, he is thoughtful and very good at what he does. I also like that I can order new glasses from the same office.

I really liked this office. Both the doctor & the staff are helpful and kind. I enjoyed working…read morewith them in person and over the phone. I had just moved to town in 2019 & they squeezed me in on New Year's Eve, right before my insurance ran out. :) Some reviews on Yelp have complained about the office being cluttered- these must be out of date, for while it isn't a large facility, I found the reception area clean & lovely. There's nice plants & plenty of natural light from the front windows. Thanks for a great visit!

The doctor and staff were nice enough but all the equipment seemed very old and there was a big…read moremess. A desk with piles and piles of paperwork, the carpet was really dirty, and nothing was wiped down (at least that I saw) between patients. I don't think I will go back.

Dr pham and Dr De Barros were very kind to me. I went into this expecting a sty to be removed and…read moreregain my vision but instead was told I needed Bifocals and had a stigmatism! The office manager, Ms Wendy was so kind not only to address me by my name but also explained what a stigmatism was and made it possible to get everything taken care of in one visit. Ms Jackie, was awsome herself! We even share the same birthdate. "You go Virgo". Great meeting everyone allthough i am not So comfortable about getting glassess!!! (T)

Didn't feel comfortable today…read more The wait time was quick. I arrived early and was called back in about five minutes! Five stars In the exam room a young lady said she was going to take off my post surgery bandage, give me drops into my eye and test for pressure. I said no. You don't even have gloves on. So she left the room. Returned with gloves on. Touched the door. Touched the chair. Touched the table. Touched the computer. I said no. Your gloves are not sterile. I don't want infection. I'd rather be examined by the dr. She said let me go ask Next another young lady came in carrying a box of gloves. lol. Sorry but I did not feel comfortable. I did not let her help me neither. I demanded to have the Dr assist me So she then led me to another room where I waited for the Dr to assist me. I felt a lot more comfortable with him. Having gone through my second vtrectomy I was not going to risk infection. The thing is the first young lady didn't seem to think anything wrong with her touching things. She said her gloves were clean. I told her everything she touched wasn't. I'm not upset with the person. I'm upset with the protocol.