Prior to this incident, I would've given this place 5 stars. I have been coming here since 2021 and…read moreI've never had an issue with their service or my glasses and their prices are fair. I had an appointment in late April, placed my son & I's glasses order & received the first week of May. My glasses were not as expected. The transition was not placed in the correct frame. I called right away & their was no solution offered. It was the end of the day, so I understood. I attempted to contact the manager, Amanda, for over two weeks after this before making contact. She agrees to order the corrected lenses & NEVER discussed pricing so I'm assuming their going to make their wrong, right. Nope. Now, fast forward to yesterday, I went to pick up the replacement lenses. Amanda was not there. I should've waited for Amanda, but I was already there and I assumed it was going to be a better experience. Wrong. The employee, I believe Mayeli (short, Hispanic female with glasses), helps me. And I absolutely HATED the replacement lenses. They did not look good on my frame. She asks me THREE times with an attitude "so do you want them or not?!". I was baffled. The alternative was to pay an additional $70 to keep the transition in my original frame after I was already inconvenienced. This place is no longer worth the hassle & clearly do not value making things right when THEY screw up. Beware.

Their name couldn't be farther from the truth. I brought in a pair of vintage frames to be set with…read moremy prescription. Everything went fine until the day when I arrived to pick them up. They were a little out of adjustment so the employee said they can adjust them, after a minute she came back to me with a pair of broken frames. I have never been the type of person to lash out at someone for a mistake and I didn't. But then I was offered the really crappy deal of picking out a pair of their horrible looking frames for $50 or pick out the more expensive frames and I would have to pay the difference. Long story short; if they break your frames on purpose or accident they will screw you by either telling you to buy one of their frames or take the refund of $30 for the lens. I decided to take the $30 refund and I'll never be going back to those thieves.

Do not come here. The front desk is extremely unprofessional. I received a call stating that my…read moreglasses were ready, so I tried calling back to schedule a pickup time. I called four times at different hours and left a voicemail, but no one answered or returned my call. When I finally showed up to pick up my glasses, the front desk staff was very rude and told me they were closed, even though the business hours posted online stated otherwise. This was my first experience here, and it will definitely be my last.

Great staff and Dr. They were able to order frames for me. I was able to get fitted for contacts as…read morewell.

The process is so easy and straightforward. My daughter has long needed to renew her eyeglass…read moreprescription but I had been putting it off around the pandemic. I reached out to Stanton Optical at 10am on a Saturday, the customer service representative notified me that there were walk-ins available, but also that I could book an appointment to ensure we didn't have any wait. There were appointments available all day long, so it fit perfectly into our schedule. The entire process (intake, exam, frame selection, checkout AND the frames prepared on the spot!) took a little over an hour. The staff was super attentive, even with a full house, and made sure we got an amazing price with BOGO (frames and lenses) and an extra discount..which helps when paying out of pocket. 10/10 recommend, great price point, wonderful service, minimal time investment and a wonderful assortment of frames.

I had a very poor experience at Stanton Optical. The restroom alone says a lot about how this place…read moreis managed. The trash was overflowing with paper towels, the sink and fixtures were dirty, and there was visible rust and staining on the walls and around the plumbing. There were also bugs on the walls, which is completely unacceptable for a business open to the public. This level of cleanliness reflects poorly on the overall professionalism of the location. If basic sanitation isn't being maintained, it makes it hard to trust the quality of care or service being provided. I would not recommend this location.

The Optometry service was fine but the glasses are garbage…read more After three months they are loose and slip and cannot be fixed. I took them back and was informed my Warranty was expired. The price for the glasses and exam were about the same as Costco. Costco on the other hand will replace them without any BS and their frames are better quality. I'll go to Costco next time. Walmart isn't a place to buy glasses.

I use to love Walmart for eye exam, glasses ,contacts you name it but after time very crapy service…read more,rude and they lack of good customer service skills . Manager is worst then all of them together . Beware and dont ever think of getting contacts for your kids at this place , They will make you come back 3x or more times just for a try out what they call a fitting and will refuse to release prescription just to make you buy contacts from them .. try Costco or just a regular eye doctor

I've been a client of Dr.Mary's for many years and have nothing but compliments about her service,…read moredespite the high volume of customers and her heavy load. Hats off to you,Dr. Mary!

The office is small, crowded and noisy. Dr. Luong was late, rude, and rushed. She spent less than…read more5 minutes with me and performed a superficial exam. I will never step in her office again.

Alrighty, I waited a while before writing this review. My appointment was back in May…read more I have to be honest I've never had an vision appointment inside a Walmart before. I happened to come here out of convince. Dr. Pham was really nice. However, she wasn't very mindful of timing. I've let her know I had a hard stop at 12, because I needed to leave to get to work on time. I've let her know my hard stop was at 12. She wanted to do a bunch of tests on me, which took a lot longer than what I scheduled for. At 12:05pm, we finished our first round of tests, and she wanted to do more. I said no, I had a hard stop. It was already 12:05pm. She seemed kind of pushy about me taking the second around of tests, not matter at what costs. The more you tests, the more you bill I guess. So I called into Walmart to stock up on contacts, and apparently they don't take orders over the phone. Also they don't provide one an extra pair of contacts to hold you over, till you receive them. I had to call over to Dr. Pham's office to see if they can get a spare. It's $25 for the spare. AND they don't even have my exact prescription. She' definitely nickel & dime her clients. I'm definitely over it to be honest, and will be switching providers ASAP. I'm just disappointed that the customer service isn't great to be honest.

After numerous unsuccessful attempts to secure a appointment with my previous doctor, I opted to…read moresee Dr. Pham. Her practice is located inside Walmart's - N. Davis Road location. Dr. Pham exceeded my expectation. She thoroughly examined my eyesight for eyeglass and contact lenses prescription. And performed a dilated eye examination. Dr. Pham thoroughly explained her findings and recommendations. The eye examination was a little over an hour long. I'm pleased with the professional care and service provided by Dr. Pham and her assistant during my visit.

The two gentlemen working today were awesome help on getting a rush order done for me. They worked…read morewith me even without having everything they needed we still were able to get the job done before the deadline with great attitudes and a willingness to make it workout. Thank you gentleman

I've ordered multiple times from print center here. And to be honest I think I'm just going to go…read moreback to our local print shop because YES, like other reviews the attitude you get from the print service workers! NO BUENO! Honest question, why does a person get a job in customer service IF THEY HAVE ZERO PATIENCE OR A CLUE HOW TO provide quality customer service. Jill doesn't even pick her head up to acknowledge clients, sad! Anyways yea if you're in desperate need of print I guess just use as last resort .

Zero service available on a weekday morning. No attempt to assist the numerous customers waiting by…read morethe singular person on the floor who was tied up for 30 mins with a couple making a purchase? Not even a "hi, I'll try to find some help from the three people in the back restocking, on their break, or late to work. When Mr. ONLY Guy at work was asked if anyone else was available to help his snarky response was , " don't bother knocking on the backroom door." When I said to him, " I feel so bad for you having to have everyone waiting and no help" his response was the WORST. He stated, " No, ai don't care...I get paid one way or the other." ....dude, really?? Yes AT&T is a juggernaut and the 3-5 people waiting 30 long minutes before all walking out together, in disgust don't make a hill of beans of difference to you but....karma is a bitch and she will dish out to you what you just delivered to us. Trust me. And...I hope you never work in a tipped or commissioned position. You. Will. Be. Broke. In closing...just be nice, please.

The employees were very helpful me and my family. Both employees worked on our order to make sure…read morewe received all the discounts. We purchased a new Apple watch for my Grandson and upgraded our daughter's Internet service for their house. The next day after our purchased, nI was receiving a lot of AT&T texts and voice calls regarding my recent purchased. At first, I thought they were spams but I was not sure. I called the store and one of the employees gave me her private number, so I can send her the questioned texts and voicemails calls. She explained to me that they were spams and gave me the reasons why they were spams. She told me to block the numbers. She also checked my At&T account to make sure everything was valid and safe. I felt that she took an extra mile to help me. Will I go to AT&T store again in the future: Definitely YES!

Outstanding Care and Service…read more My family and I have been loyal patients of Diamond Dental of Salinas since 2014. Working in healthcare leadership, I truly appreciate the clinic's commitment to excellent protocols, patient education and exceptional customer service. The staff are always accommodating, professional, and make us feel at home every visit. Every procedure is explained thoroughly, all questions are addressed, and we're always given clear options for care. The quality of dental work and Dr. Rosales' years of expertise are what keep us coming back, over 10 years of consistently superb care speaks for itself. Highly recommended!

I've had a plethora of dental procedures performed here by Dr. Rosales and I can not express enough…read morehow much of an exceptional and attentive dentist she is. As someone who is terrified of going to the dentists, I would not trust any other dentist asides from her. She is very kind and professional with her staff and patients. She did a great job doing a fill on two of my cavities, and was very patient with me throughout the procedure. If you're searching for high quality dental care in the Salinas area, I highly recommend Diamond Dental!

This review is for Dr. Catherine Winter…read more When I walked into the office, the office was very small and there were three staff at the front desk. I made an appt and they promptly brought me in at 3pm. Dr. Winter is such a nice lady. She took care of me and seems very patient. The optician at the front helped me choose my frames. Now, I know that this office DOES have limited frames and there aren't a lot to choose from. I ended up choosing one, but still is not very satisfied with it. I just needed to see again. I also ordered contacts from here. My glasses + contacts + exams ended up being a total whopping of $240~. I thought it was very nice that they had a comparison chart with their pricing + VSP insurance plan pricing. They broke down each of the components from exams to minor details such as polycarbonate glasses, blah blah. I would recommend this place, but if you are picky about your frames then I would look elsewhere.

I've been coming here for about 4 years and I really like Dr Moro. The office is open on Saturday…read moreand that is great for me. Sometimes there is a wait but I have found it worth my while. The eye glass selection in the office is not great but they have books and can order what ever you are looking for. I have found the staff friendly and helpful.