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    AT&T Store

    3.7 (6 reviews)
    Closed 10:00 am - 8:00 pm

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    4 months ago

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    10 months ago

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    8 months ago

    jason was fantastic he helped with all my needs and made sure i left happy i will be telling everyone to come to this location from now on

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    4 years ago

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    3 years ago

    Leon was very welcoming and helpful !! All the other staff as well. Will definitely come back :) Highly recommend

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    4 years ago

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    Fix Station

    Fix Station

    4.3
    (119 reviews)
    25.2 mi
    $$

    The guy who helped me with my son's iPad was very honest and didn't take advantage of us where he…read moreeasily could have. He gave us great advice

    On January 7, 2026, Fix Station diagnosed my iPhone 16 Pro as having a damaged motherboard and…read morepresented me with the option of trading it in for one of their phones. I was sold a used, unlocked iPhone 16 Pro from their display case for $850 cash (they do not accept credit cards), based on the representation that the phone was fully functional and suitable for normal use. Within hours, the phone showed serious defects, including failure to charge properly and rapid battery drain. I returned to the store within 22 hours (January 8, 2026) to return the phone and request a refund. The staff refused to refund me and claimed--without evidence--that I had damaged the phone. A partial refund was briefly offered and then withdrawn after a heated confrontation, which I recorded. I clearly stated that I did not consent to repairs and did not want a newly purchased phone to require fixing. I requested only a refund. Law enforcement was present to document the refusal to refund a defective product. I have since sent a formal demand letter requesting a refund and have received no response. I am now preparing to pursue this matter in small claims court. I paid $850 cash for a phone that did not work, lost my trade-in phone, and was forced to purchase a replacement elsewhere just to be able to work. I would strongly caution others before doing business here.

    Photos
    Macbook Air 13" A2681 screen/lcd replacement
    Macbook Air 13" A2681 screen/lcd replacement
    IPhone 11 screen/lcd replacement
    IPhone 11 screen/lcd replacement
    IPhone 14 Pro Max back glass before

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    IPhone 14 Pro Max back glass before
    AT&T Store

    AT&T Store

    2.2
    (60 reviews)
    1.2 mi
    $$$

    Stacy was the best customer service representative I've ever had!…read moreMy Samsung Note 20 Ultra ran out of memory and figured was time to upgrade so I visited the AT&T location in Salinas and feel very fortunate that Stacy was available to assist me. I had a feeling that I may of been paying more than promised on my current plan and Stacy figured out that I had never been given the promotional credit for my trade in when signing up with AT&T as a new customer. In addition, I had a time contraint of making the switch to a new phone since I was completely out of memory (the biggest irritation with Samasung galaxy phones for me), and throughout 2 visits she was able to get a ticket in place for a credit. Her supervisor Luke was also involved in this process and assured the credit will be be applied. I decided to upgrade to the Samsung note 23 and added a watch, plus accessories. I ended up having to come back to the store because my notes didn't transfer over and once again Stacy figured out the issue. I cannot even express how knowledgable, down to earth, and reliable Stacy was throughout the whole process of upgrading my phone. I came in with multiple issues and Stacy took control of everything where I had complete confidence in getting the best resolution possible. I have been talking about trying to get my boyfriend and his daughters to switch providers where Stacy took the time to give me a generalized quote. At&t may gain some new customers due to how satisfied I was with this customer service experience!!

    Pina was professional, kind and very helpful. He assisted me with what I needed to do and answered…read morequestions honestly. I will definitely be returning to this store.

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    AT&T Store
    AT&T Store
    AT&T Store

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    AT&T Store - mobilephones - Updated July 2026

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