DO NOT COME HERE. I came in because I wanted an upgrade from my original iPhone. I went ahead with…read morethe purchase and the lady helping me listed out all the fees and told me the fees were for the price of the phone and activation fees. Once I got home and saw the itemized bill, turns out she charged me $130 for a phone case!!! Complete scam!! Stay away. She never asked me if I wanted a case or if I wanted to purchase one. Especially 130 for a clear case I can get for $12 online. Never coming back

Bad service right off the bat don't come unless you wanna get ripped off or waste your time on…read moreexcuse after Excuse not worth it they'll have you on the run around for weeks and won't resolve anything

Very good and helpfull service took my phone to different place out side of salinas they sid they…read morecant repor it and whould need to buy another phone. Took my to CPR and fixws it. Thank you and will buy from again

Went in with a bad charging port on my phone and the lovley gentleman had us in and out of there in…read moreless than 10 minutes with it fixed. He was so kind and friendly. Quick service. Definitely recommend and will go back.

After two days, nine phone calls, and four visits to both T-Mobile and AT&T trying to unlock one of…read moreour phones, I was completely exhausted and out of options. As a last resort, I walked into the T-Mobile store in Marina this morning--and that's where I met Jazz and Luke. From the moment I explained the situation, they truly listened. They took the time to dig into the issue, figured out exactly what was wrong, and--most importantly--knew how to fix it. Their customer service was outstanding. They stayed positive the entire time, walked me through each step, and even made calls to their service reps to ensure everything was fully resolved. Jazz and Luke went above and beyond in every way. They turned a frustrating experience into a positive one, and I'm incredibly grateful. They are absolute heroes in my book, and I thank them from the bottom of my heart!

Went to T Mobile on Marina Blvd. in San Leandro around 6 pm on a Monday. Walked in to ask a very…read moresimple question about my phone. They immediately said the wait would be about 60 minutes and please have a seat. I couldn't wait that long so I got in my car and drove to the T Mobile store at Bay Fair Mall in San Leandro. They greeted me politely and within 5 minutes a worker asked how he could help me. I then told the employee my issue and within 3 minutes he fixed the problem I was having with my phone. Now, that's service. Never will I go back to the store on Marina Blvd in San Leandro.

I came in NOT expecting to buy a new phone, especially since mine wasn't even two years old…read more However, the staff were extremely helpful in explaining the tower updates and how they affected my phone. The entire process was painless and smooth. Huge thanks to Ashley & Alyssa for all your help -- & transitioning to the new Samsung 25Ultra.

Terrific experience. Staff there were knowledgeable and super polite. They took care of our phones…read moreissues easily.

Came to don robertos for an engagement ring and the girls there where very nice especially monse…read morewho helped me very kind and polite I will definitely be back.

I had a very pleasant experience at this location. I was first welcomed by a couple ladies and they…read morequickly asked how they could help me. I had gone in to get my baby's ears pierced. They were all very nice and their best to distract my baby from the actual piercing. The ladies doing the piercings also made sure that they were even and redrew them when we asked. They were very nice the entire time we were there. I will definately be recommending this location for piercings.

Prior to this incident, I would've given this place 5 stars. I have been coming here since 2021 and…read moreI've never had an issue with their service or my glasses and their prices are fair. I had an appointment in late April, placed my son & I's glasses order & received the first week of May. My glasses were not as expected. The transition was not placed in the correct frame. I called right away & their was no solution offered. It was the end of the day, so I understood. I attempted to contact the manager, Amanda, for over two weeks after this before making contact. She agrees to order the corrected lenses & NEVER discussed pricing so I'm assuming their going to make their wrong, right. Nope. Now, fast forward to yesterday, I went to pick up the replacement lenses. Amanda was not there. I should've waited for Amanda, but I was already there and I assumed it was going to be a better experience. Wrong. The employee, I believe Mayeli (short, Hispanic female with glasses), helps me. And I absolutely HATED the replacement lenses. They did not look good on my frame. She asks me THREE times with an attitude "so do you want them or not?!". I was baffled. The alternative was to pay an additional $70 to keep the transition in my original frame after I was already inconvenienced. This place is no longer worth the hassle & clearly do not value making things right when THEY screw up. Beware.

Their name couldn't be farther from the truth. I brought in a pair of vintage frames to be set with…read moremy prescription. Everything went fine until the day when I arrived to pick them up. They were a little out of adjustment so the employee said they can adjust them, after a minute she came back to me with a pair of broken frames. I have never been the type of person to lash out at someone for a mistake and I didn't. But then I was offered the really crappy deal of picking out a pair of their horrible looking frames for $50 or pick out the more expensive frames and I would have to pay the difference. Long story short; if they break your frames on purpose or accident they will screw you by either telling you to buy one of their frames or take the refund of $30 for the lens. I decided to take the $30 refund and I'll never be going back to those thieves.

I was looking for a jeweler to help me find my perfect ring I went to a lot of stores before I…read morefound Valliani and then found Anson so friendly and very very patient as I asked to try on ring after ring some of them four and five times before I found the perfect one he even helped my daughter find something to help establish credit I have had my ring for 3 days now and it is gorgeous I would definitely recommend Valliani to anyone you ask Thank you Valliani Special thanks to Anson for all your help

it is difficult to leave a positive review, some sales representatives tried to help but over all…read morehad a bad experience at this location.i purchased a Rolex submariner watch was given a price, next day went to get the watch and was priced higher that originally quoted. I still proceeded with the purchase. after all was said and done the watch given to me had a cracked crystal. was told the watch would get a new crystal rest of the watch was in acceptable condition . Months later, they instead brought me a different watch. I knew because there were other markings on the bezel that the first watch didn't have. they took it back and didn't get me another watch till over a year later. I was called for a service I took my watch in as it wasn't keeping time or functioning properly. they then told me to take it in to Rolex instead so it gets proper service. I went to a Rolex authorized dealer in my area and they quoted me 1,000+. I am very disappointed with the customer service I received with the company over all.

Not sure how this place stays in business. They have more toys than actual games. They need to…read morebring back the wall of games like they had in the mid 2010's. Get rid of the random nerd toys. Stick to your roots.

Came in to sell my awesome Nintendo Switch collection. Times are tough so I did what I needed to…read moredo. The young man and woman who helped me were phenomenal. The best customer service experience I've had in years here on the Central Coast. It really caught me off guard. I have had countless horrible interactions specifically with GS employees for the past decade, but the respectful way these two employees treated me more than made up for it. Thank you to the Sand City GS team. Keep up the great customer service.