worthless!! can't just sell a part, they have to go all around what you want it for…read morethis junker place has no idea what other parts will work or any idea about how to help if you're a modded/ toddler/ cuatom builder just a huge waste of time! No Idea how they stay open, must have some side scam going on

I had such a pleasant experience working with Chris at Coast Auto Supplies & Dismantling. She…read moredidn't have the windows I needed in stock but sourced them from a place in Santa Clara and got them to us quickly. She was super nice and gave us a great deal, It was a real pleasure to see her in action she cares about the business and her customers. I highly recommend Coast Auto Supplies & Dismantling. Sandy

Staff and service. Today I walked in close to the closing…read morehours. I was in desperate need of a new battery. One of young workers went out of his way to install a new battery for my car. it was late and I know he went above and beyond to help. Thank You!!! You showed kindness, professionalism and knowledge of your skills.

It's so nice to go to an auto parts store that still feels like an auto parts store. This O'Reilly…read morelocation really impressed me. The staff was very friendly, and they knew their stuff. Too many auto part chains hire nothing more than cashiers, who know little about the products. I felt very welcome in this store.

"On O'Reilly's website it states that they do 'rotor resurfacing.' (See screenshots). I went to the…read moreshop to ask if they do rotor resurfacing, and they answered no! I didn't expect a lot from O'Reilly's, but come on. Don't waste your time here

Horrible phone service I called both stores was put on hold over 10 min each time and never got…read moreserviced. Straight to hold soon as you answer didn't even give me time to get a Hello in there. switching to Autozone

Townsend Auto Electric is a business that sells auto parts and formerly specialized in electrical…read morerepairs. It's a unique auto parts store in Watsonville... Unique because of the personal service they give. The guys at Townsend Auto Electric are very helpful and knowledgeable. Recently I needed to buy an air control valve for my car and I had a price of $347 from the dealer. I went to Townsend because they've always done a computer search to help me find parts that were more reasonably priced. I walked out the door after paying $219 for the same part. They saved me $122! That's impressive! I've also bought parts for my classic car there! They sold me chrome lug nuts that I couldn't find anywhere else. And guess what? They have them in stock! I highly recommend the store for your automotive needs! Try it out... And save a chunk of change and remember... You'll always get service with a smile!

Nice that there are still some old school auto parts stores around. Needed some brake rotors…read moreturned and had trouble finding an auto parts place that would do it. Not only do these guys do it, it's $25 each, which is a great deal. New rotors would have cost me over $100 each, so big savings. While the chain stores have a bunch of younger guys with a little bit of training, the guys that work here know what they are doing, and they've been doing it a long time. I'm glad these guys are here in my town, and I hope they stick around for a long time.

If you are looking into purchasing from this auto store please make sure you go whenever the older…read moregentleman is at the store as the other clerk who is in his mid to late 30/40's is very rude disrespectful and will not care to help you, I had the displeasure of going whenever the rude guy was there but the older dude is very nice I'd give him a 10/10

This is the closest and most convenient location for me, they have a good amount of inventory, but…read morethey always treated me like I was an inconvenience. The last time I went there, and it will be the last, there was only one customer in there reminiscing with the employee behind the counter, I stood behind him in line for 5 minutes and was never even acknowledged by the employee! They obviously could care less if they sell anything. I ended up walking out and he never said anything!

Disrespectful staff and insanely high prices!! The staff is laughing and joking around while…read morecustomers are waiting in line!! On top of that, on my visit on Saturday at 7:25pm, it says on their website open till 8pm, but at 7:25pm the store is closed :(

I went in Saturday 4/11/26 with a dead battery and no good wipers on a rainy day . I want to…read morerecognize Jose L from Watsonville AutoZone. They went above and beyond by helping me change my battery and windshield wipers. They were patient, kind, and very helpful. Great customer service! Thank you Jose !

Just came in from the rain to grab some new windshield wipers. As we walked in we were meet by…read moreChristian with "hello!" and "how can I help you?" He asked the make and model of the vehicle and gave us the specifics right away. Even came out from behind the counter to help us pick out the appropriate wipers, checked the car wipers hook outside even. Very positive, helpful and charismatic attitude. It's too few & far between where I feel that we come across that kind of easy customer help and service these days. Thanks Christian, It was a great way to end the year!

Customer service is awful wouldn't recommend this auto store I needed a battery for my deceased…read morehusband's truck and they were rude wouldn't explain how to remove and replace the battery

I feel like I might be the most credible evaluator to give this company a review because I've been…read moreworking with them for over 20 years. My experience of Msrc and Mike and Access Options has been nothing short of incredible. They bend over backwards to help you get on the road and stay there. They are knowledgeable of accessibility needs and demonstrate seasoned knowledge regarding driving systems and vans and lifts etc. I'm shocked to read negative reviews and know that sometimes the disabled community can be unrealistic about people meeting their needs and wants. I've been spinal cord injured for over 40 years and have been around many accessible companies for different things. Access options is exceptional. I would encourage anyone to reach out to them for any accessible driving needs. Thank you, Marc and Mike for all you do for so many

Great service. Great people. We have had them puchase and install lifts on house stairs for us and…read morevarious auto lifts. Just bought a mobility van from them!

Jeff provided some awesome service and work, set me up with exactly the upgrades I was looking for…read more After some driving, I heard some rubbing on the tires, brought it back in for a complimentary trim and re-tightening. Great shop, would recommend these guys.

Checked issue. Ordered parts, will return tomorrow for service. Jeff was very helpful. Glad to…read moreget service here recommended by our friends in Aptos.