If you are looking into purchasing from this auto store please make sure you go whenever the older…read moregentleman is at the store as the other clerk who is in his mid to late 30/40's is very rude disrespectful and will not care to help you, I had the displeasure of going whenever the rude guy was there but the older dude is very nice I'd give him a 10/10

This is the closest and most convenient location for me, they have a good amount of inventory, but…read morethey always treated me like I was an inconvenience. The last time I went there, and it will be the last, there was only one customer in there reminiscing with the employee behind the counter, I stood behind him in line for 5 minutes and was never even acknowledged by the employee! They obviously could care less if they sell anything. I ended up walking out and he never said anything!

worthless!! can't just sell a part, they have to go all around what you want it for…read morethis junker place has no idea what other parts will work or any idea about how to help if you're a modded/ toddler/ cuatom builder just a huge waste of time! No Idea how they stay open, must have some side scam going on

I had such a pleasant experience working with Chris at Coast Auto Supplies & Dismantling. She…read moredidn't have the windows I needed in stock but sourced them from a place in Santa Clara and got them to us quickly. She was super nice and gave us a great deal, It was a real pleasure to see her in action she cares about the business and her customers. I highly recommend Coast Auto Supplies & Dismantling. Sandy

Townsend Auto Electric is a business that sells auto parts and formerly specialized in electrical…read morerepairs. It's a unique auto parts store in Watsonville... Unique because of the personal service they give. The guys at Townsend Auto Electric are very helpful and knowledgeable. Recently I needed to buy an air control valve for my car and I had a price of $347 from the dealer. I went to Townsend because they've always done a computer search to help me find parts that were more reasonably priced. I walked out the door after paying $219 for the same part. They saved me $122! That's impressive! I've also bought parts for my classic car there! They sold me chrome lug nuts that I couldn't find anywhere else. And guess what? They have them in stock! I highly recommend the store for your automotive needs! Try it out... And save a chunk of change and remember... You'll always get service with a smile!

Nice that there are still some old school auto parts stores around. Needed some brake rotors…read moreturned and had trouble finding an auto parts place that would do it. Not only do these guys do it, it's $25 each, which is a great deal. New rotors would have cost me over $100 each, so big savings. While the chain stores have a bunch of younger guys with a little bit of training, the guys that work here know what they are doing, and they've been doing it a long time. I'm glad these guys are here in my town, and I hope they stick around for a long time.

I worked downtown 33 westlake ave for 6 years. Miguel the main district manager is the only one…read morewith power to transfer employees to another store. I asked to move store after a year downtown dealing with theft everyday of transit people. after 6 years of the same next month next month. Idk why he still didn't let me change store. I went through 5 managers they all quit year after year. now I tried to apply & those managers told me my application flagged I can't work at any autozone. I put my 2 week notice but was ignored. I was loyal for 6 years. Loyal worker treated like this. I don't know why l get flagged. I never stole I never got corp called on me unlike some people he does favoritism to. I never asked for a raise. I only asked to move store but was ignored for 6 years. They will drain you until you quit. Miguel has favoritism becareful working for him. 6 years loyal worker this is how he keeps a not fired 6 year worker. Downtown had a lot of robbery's a lot of problems. He does not think that is loyal enough to be transferred to a safer store.

I called for a better this morning and the guys at the shop found me the best deal and assisted…read morewith installing it. I even offered a tip and they did not take it. The best service I have had in a while and I will be coming back from now on!

At Kragen, they go the extra mile…read more.. (Man. I should retire from my job and go work in marketing and advertisement.) Anyway...I digress. Let me just preface this review by stating that I've been to numerous auto parts stores over the course of my 25 years on this earth. While their prices aren't the best of the best, Kragen has something that most other auto parts shops don't have. A store in just about every city you can imagine. No, seriously. If your town has more than 10,000 inhabitants, it's likely that there's a Kragen. Or if not, then it's probably in the town over. I was able to special order parts I needed overnight with no hassle. Nick, the store manager, was incredibly knowledgeable, helped me find the best priced parts that would arrive most quickly, and was kind enough to throw in a courtesy 10% discount. When I showed up 30 minutes before close later that day to cancel my order, he stayed even though his shift was over, to personally attend to my needs. That's truly the definition of customer service.

My name is Tanya and I have never wrote a review about a company before because I have not found…read moreanything special about them until now. I don't like dealing with car dealerships and sells people because they're like vultures out to make a sale, but my opinion has changed. The company I am writing this review about is Watsonville Chrysler Dodge Jeep Ram dealership in Watsonville California. Nathaniel was my Product Specialist. He was very courteous and professional. He listened to my concerns and desires and cared about my situation. I could tell he really cared. He addressed all of my questions. He found the exact car that I wanted and kept me apprised every step of the way, even on his day off. He went above and beyond, and I really appreciated . Now Rick, the floor manager is amazing. He listened to me and really cared about my situation and what I wanted and could afford. He went above and beyond and found an amazing deal for me. He really cared about me and my situation not just about making a sale. He made me feel important and listened to. He really cares about his customers and he treats you like family. The last and final step of buying a car is the paperwork which I hate and don't understand. Jessica the finance manager was wonderful. She is very knowledgeable and she took the time to explain all of the paperwork to me and addressed all of any questions. If you are looking to buy a car or truck and want to deal with a car dealership that really cares with people that will go above and beyond to make the customer happy are treated like family then go to Watsonville Auto Group in Watsonville Ca and deal with Nathaniel Rick and Jessica. I recommend these people and this company to anyone. They have made a loyal customer out of me. I will not go anywhere else. I give them my highest rating. Nathaniel, Rick, and Jessica Thank You

I brought my vehicle in for a suspected manufacturer warranty hybrid battery issue. Intake was…read morefairly easy, and it took 1-3 days to get approval from Ram. After that, communication completely stopped. I had to call or text every week just to get updates. Multiples times to voicemail no answer. It took over 3 weeks for the parts to come in. About a week later, I received a text showing a $0 estimate and that my car was ready for pickup -- with no consistent communication throughout the entire process. The whole warranty repair took about a month. To make matters worse, my key fob was returned ripped. I asked the service advisor about purchasing a replacement cover and never received a response. Now I'm stuck having to replace a key fob after a month-long manufacturer warranty repair. Customer service here is poor. I understand this was a warranty job, but I guarantee you wouldn't receive this level of service if you were buying a vehicle. I would recommend going to another Dodge dealership.

Sometimes quick sometimes slow. To be expected. Always the right parts or fluids though. Works…read moregreat for me. 5 stars

Went in for washer fluid, car wash soap and a bucket. Didn't see buckets on the floor, so I asked…read moreand the friendly man got me one from the back. Easy peasy.

Eric is a super friendly guy who loves to help out his customers and give great prices!…read more I was like a kid at a candy store when I first walked in and have since established a good relationship with him! Come check his shop out you won't be disappointed!

Eric is the best. Mixed a rattle can of touch up paint in 15 minutes. Knew exactly what I needed. I…read morehad bought a few cans from a supposed patch match online store, which didn't match at all. Learned my lesson... shop local.

Just came in from the rain to grab some new windshield wipers. As we walked in we were meet by…read moreChristian with "hello!" and "how can I help you?" He asked the make and model of the vehicle and gave us the specifics right away. Even came out from behind the counter to help us pick out the appropriate wipers, checked the car wipers hook outside even. Very positive, helpful and charismatic attitude. It's too few & far between where I feel that we come across that kind of easy customer help and service these days. Thanks Christian, It was a great way to end the year!

Customer service is awful wouldn't recommend this auto store I needed a battery for my deceased…read morehusband's truck and they were rude wouldn't explain how to remove and replace the battery