Working with Chris Plaza was truly exceptional from start to finish. As a real estate professional, I've worked with many loan officers over the years, but few have demonstrated the level of expertise, responsiveness, and dedication that Chris brings to the table. From our initial consultation, it was clear that my clients were in capable hands. He took the time to thoroughly explain all available loan options, helping my clients make informed decisions that aligned perfectly with their financial goals and circumstances. The pre-approval process was swift and thorough, giving my clients a competitive edge in this challenging market. What truly sets Chris apart is his proactive communication. Throughout the entire process, he kept all parties informed with regular updates, promptly answering questions and addressing concerns before they became issues. When unexpected challenges arose with the underwriting process, Chris worked tirelessly behind the scenes to find solutions rather than presenting problems. The closing went incredibly smoothly, with all documentation prepared well in advance and no last-minute surprises. As a real estate agent, having a reliable lending partner like Chris is invaluable. He makes me look good in front of my clients by consistently delivering exceptional service and results. I cannot recommend Chris highly enough to other agents and homebuyers alike. I look forward to many more successful transactions together! If you're looking for a loan officer who combines industry expertise with genuine care for clients' best interests, look no further. My client and I couldn't be happier with the experience and outcome. read more

I found a friend in the most unlikely of relationships, my lender Chris Plaza! It all started about two years ago when I applied on Lending Tree for a mortgage, and was inundated with phone calls, text messages, voice mail and emails. I was overwhelmed, wondering what I got myself in to. One of those calls I happened to answer and was greeted by the friendliest voice I'd heard yet. Something about Chris set me immediately at ease. I wasn't exactly ready to jump into a purchase at first, and life happened: job changes, pets dying, 4 teenagers and hurricane Harvey! Chris was there through it all. When I put the process on hold for almost a year, Chris checked on me...he called just to see how I was doing. Who does that?? When the time came, and I was ready to start again, it was a no-brainer. Chris had already earned my trust. As a first-time home buyer, I had no idea what I needed to do other than find a house I loved. Chris walked me through every other step of the process. If I had a question or concern, he was always available, even on a Sunday evening when most people just let those calls go to voicemail. He explained every option I had as a first timer and made a scary process a piece of cake. His support was invaluable. I will most definitely recommend Chris to my friends who are looking for someone to help with the task of buying a home. Chris is straightforward, honest, and just about the nicest guy you'll ever meet. I owe him a big THANK YOU! read more

Finding the right home is exhilarating, but navigating the mortgage process can feel like traversing Mount Everest in flip-flops. Not with Chris Plaza by your side, though! From pre-approval to closing, his communication was nothing short of stellar. Always reachable, Chris responded promptly to every question and concern. His explanations were clear, concise, and never laced with jargon, ensuring I always understood every step of the journey. Chris' honesty and upfront approach were refreshing. He laid out all options, potential hiccups, and expectations from the outset, this transparency fostered trust and a sense of genuine partnership, making me feel empowered and in control throughout the process. But Chris didn't just excel in communication; his proactiveness was truly next-level. When document snags threatened to slow things down, he didn't hesitate to personally swing by my apartment, ensuring we stayed on track. That's commitment that goes above and beyond! Overall, Chris wasn't just a loan officer; he was a friend helping with a mortgage. He orchestrated a seamless, stress-free journey, turning the dream of homeownership into a reality. If you're seeking a mortgage experience with smooth communication and as professional as it gets, look no further than Chris Plaza. read more

I had an amazing experience throughout my loan process thanks to Jetmo LLC. My loan officer was Chris Plaza, who was recommended to me by my realtor. He was nothing short of amazing and i definitely recommend him to anyone who is looking to apply for a home. The application process was straightforward and easy. He truly made me feel comfortable by making sure I understood each step of the home buying process. He holds excellent communication with us. He goes above and beyond to answer the millions of questions that come to mind as a first time home buyer. One thing I am extremely grateful to Chris for is helping me remove a delinquent payment from my credit history. In all, he made the home buying experience wonderful for my family and I. He worked with my realtor to get us the best deal possible and we ended up bringing very little to the closing table. He also helped us with first time home buyer programs. We couldn't be more grateful for Chris and the rest of the JetMo team for making this process go smoothly for us. read more

I was pleasantly surprised to find someone so caring and upbeat to work with in this industry. We all know how difficult, scary, and frustrating it can be purchasing a home, especially in this market. Chris made me feel safe and proved himself to be someone I could trust. Chris does not know this (so do not be angry with me Chris), but I was speaking with other Loan Officers after he had gotten me approved for my loan, and was ready to jump ship after being approved for a higher loan. Unknowingly, Chris made me realize the loan he had gotten for me worked better for my budget and was an overall fit for what I was trying to do, even when I wanted him to move me from an FHA to a Conventional loan, he explained the benefits of the loan he gotten approved and why it would work in my favor. I have never met Chris personally, and even though it sounds cliché', he made me feel like family. I never write reviews, but sometimes you have to shine the light on those that deserve it. read more

When Quicken Loans couldn't Triumph Lending DID!!! Absolutely the best out there!! We were relocating to Texas and started our loan process with Quicken loans. We ran into many issues with Quicken loans and found out 6 days before our closing that Quicken would not be able to go thru with our loan, they basically said sorry too bad and left us in a huge bind. We contacted Chris Plaza with Triumph Lending and gave him all our information and from the beginning he researched what would work for us and was upfront from the beginning about any issues. Chris Plaza went above and beyond to get us a loan and was available day/night for any questions we had! Chris Plaza was amazing and we highly recommend him for any type of loan you may be looking for. Fast, efficient and truly cares about his clients! Thank you Chris Plaza with Triumph Lending. read more

From the first time I spoke with Chris on the phone to the day of closing he was extremely professional and there for me every time i had a question or concern. Chris helped me get through the whole mortgage process without a hitch. He was very efficient with follow ups by phone and email and even called to check on my family when there had been a bad storm. He went over and above again and again to earn my business and make sure that I was completely prepared and comfortable. His level of customer service is stellar. If I could give a 6 star review he would get it. I highly recommend working with Chris and Triumph. I talked with many mortgage companies before I chose Triumph because I always shop around on everything. Please save yourself the time and contact Chris Plaza regarding your lending needs. You will be happy you did!!! read more

I never in my life thought I could love a loan officer so much (or even at all for that matter). He's just the greatest and if I could give him 6 stars I would! He CRUSHED it in every way possible: 1) He got me the best rate (and I did my homework and talked with several lenders!) 2) I'm a mostly freelance worker and he was able to work with my non-traditional income way better than other lenders were able/willing to. 3) He's ON TOP OF IT! No details slid by him and I felt like I was in good hands from start to finish. 4) He's just a good, friendly guy who I trusted from the get-go. He made it a point to remember who I was, make a connection, and check in. By the end I felt like he was a bud who had really helped me out with this whole crazy process. I've already recommended him to several family members and friends. He's good! read more

I was recommended to use Chris through a co-worker after I began looking to refinance my current mortgage. I had been getting bombarded with the never ending calls from signing up at Lending Tree from other mortgage companies which became a nuisance. However, using Chris was a refreshing change of pace. He was very straightforward and honest during the entire process, walking me through every step along the way and had that personal connection that all the other companies were really missing. He made the process seamless and I had my refinance done in no time! Very easy to get a hold of and completely responsive, it's definitely nice working with someone that has your best interests in mind instead of just treating you as another number. I would highly recommend anyone looking to give Chris a call. read more

My experience with Chris and his team was superb! As a first time homebuyer and senior citizen, I entered the process with little knowledge and a lot of anxiety. With a list of loan officers in hand, I was blessed to find Chris. I had been told that he'd work the hardest for me and I was not disappointed! His professionalism, knowledge, commitment to educating me throughout the process, and warm and engaging personality made it easy for me to trust him. He helped me understand interest rates, get the best one, walked me through the financing process from A to Z, and collaborated with my realtor - all with passion, professionalism, and a personality that made my exerience stress-free and enjoyable. I can't thank Chris and highly recommend him and his team at JetMo! read more

We started the loan process with an internet search in Jan 2018 which inundated us with calls from loan personnel. I explained to Chris that we were looking at mid year. So he put me on his recall list and Chris called back at that time without pestering. Chris is an excellent listener to understand the issue with our special situation of overseas employment and an FSBO sale. We worked through the process and found him always to be helpful and able to accurately communicate what needed to be done. It made the loan application and approval process very straightforward and minimized the hoops that needed to be jumped through! It was a pleasure to work with him! If we ever have need for another loan, we will definitely be back in contact with Chris! read more

Chris Plaza was my first and only choice to help me with my third mortgage. When I was deluged with calls because of my Lending Tree application, his message stood out as someone I could work with, largely because he was genuine and didn't seem to be trying to pressure or trick me into calling him back. Most folks don't appreciate heavy-handed sales tactics. Anyway, the process did not go as smoothly as I had hoped, through no fault of Chris', but his persistence and willingness to hang in there with me, even when I sometimes vented at him, were remarkable. His company is super lucky to have him because I needed to feel committed to following through on the process and Chris made that possible while serving as my coach and moral support throughout! read more

If you are looking for buy a house, or refinance, Chris is your guy for sure, he get above five stars in knowledge, communication, work ethics, personable and will go above and beyond to work the best way for you! he is just simply put Awesome! we contacted him on a sunday late afternoon to help us put an offer on a house we saw earlier that day, he finsihed all the paper works and got us an offer in 3 hours! and he went beyond that and contact the seller's realtor to vouch for us, since there were multiple offers on the house! If I am ever looking to buy another house or refinance, I know who I am calling for sure! oh and the other extra plus is his cheerful personality, that would remove any stress element for buying a house! He is the best! read more

I just have to take a moment to share how amazing Chris Plaza and his team at JetMo, LLC are! We recently worked with Chris to secure a loan. We chatted with him about having difficulty in the past and that he was our last hope. He reassured us he would do his absolute best and that's exactly what he did! Chris walked through each step with us in great detail. There was no question left unanswered and we were even able to track each step via the customer portal. To say we were/are happy with JetMo, LLC is an understatement! Magic was worked on our behalf and we couldn't be happier. Thanks to everyone at JetMo, LLC but especially Chris Plaza who goes above and beyond for his customers! read more

We are first time homeowners and Chris was extremely helpful throughout the whole process. Not only was he able to get us the best deal (actually got us a better deal than what we were anticipating) but he's also very knowledgeable and was always willing to explain and cover every detail as many times as needed. Chris was super responsive and went above and beyond to get our business. Every step was done in a timely fashion and the closing process went as smooth as it can get. We are really happy with how everything went and would definitely recommend Chris to anybody looking to finance a home. We really had a great experience because of Chris. read more

Chris was awesome to work with. He got us a great rate, answered questions quickly, refreshed my memory on steps as it had been 16+ years since our last home purchase, and went above and beyond in his communication with me, my hubby and my real estate agent via email, phone and text. Even though we hit a few bumps along the way he remained positive and reassuring that all would work out and he was right...it did. I would definitely use his services again and will recommend him to anyone looking for a great loan officer. Thanks again Chris and Alina for all your hard work, we can't wait to move into our forever home! read more

The entire process was easy thanks to Chris. I have been working with Chris on my refinance for 2 years and due to many unexpected situation could not move forward with my refinance, but Chris never gave up on me and continued to follow up. He called me again this year as he promised and I finally told him I thought this was the best time. We started the process and ended the process really smoothly. Thanks to Chris for making the process work so smoothly! I will recommend him to all my family and friends. He shows that he cares and makes you feel like you are part of his family. read more

Chris was fantastic to work with, and was totally there every step of the way no matter what question I had. He ran numbers for me whenever I asked, he was blunt with me when he needed to be and most importantly he was always kind and putting himself in my shoes. He walked me through about 50 pages of contract so that I knew exactly what I was signing, and overall just made the process so easy. I spoke to 3 other loan officers and Chris was just far more responsive and understanding than any others. Highly recommend working with Chris for your loan needs :) read more

Chris is the Man. He was on top of everything from the very beginning many months ago. I had a home built and Chris handled the refi at end of construction. He communicated and assisted with all details better than any of the many prior real estate transactions in my 66 years. I developed a trust with Chris early on and he kept his word throughout. I received the lowest rate for a 30 yr loan than all prior loans I've had. I will recommend Chris to family and friends going forward. Give him a call and you too will see what I'm talking about. Dan N. read more