I listed my house with Lori. The listing came amazing and she allowed me to pick the asking price…read more She is so knowledgeable, organized, and sweet. I feel so confident going into house sale.

They are absolutely the worst as soon as you start renting with them. I have a rodent problem adn…read morethey did not schedule any pest control not for another 6 days!! The last time I reported a maintenance issue it was addressed in 40 days (12/29-2/9). Stay away I have rented from other places in Philly and this has been the worst experience.

Had a great experience with JG. We had a number of unusual circumstances and they adapted to our…read moreconstraints and were always polite and professional.

Absolutely nightmarish. They don't care about their tenants wellbeing or safety in the slightest…read more We had a colony of squirrels living in our walls for 3 months before they did anything about it and now we have a leak downstairs that they've ignored for 5 days. AVOID AVOID AVOID

Greenzang really is the best place in town. I lived in Center City for 15 years and had three…read moredifferent managers. None can compare to the professionalism and courtesy and consideration I have been given during this PS two years of COVID-19. If you want to go to a great apartment to live a part of your life here in Center City or West Philadelphia I highly recommend green zone reality. Their maintenance especially is second to none. Julia Senior citizen

The maintenance man is a tenant with no experience who is frequently high. I had to fight for two…read moreyears to get them to replace my air conditioner because they insisted it wasn't supposed to cool the apartment if it was over 85 degrees. Maintenance guy said they couldn't afford repairs and I should move if I don't like it. Called me a "crazy bitch" for expecting them to follow the lease. They increased rent by $400 the first year to fund renovations, which are ongoing three years later. Dumpsters overflowing, noise, water shut off. Mold in previously flooded building. Mice. Litter everywhere. Ice and snow on sidewalks after storms. Shingles falling off new roof. Broken gutters, door locks. Poorly lit walkways. Mailboxes not labeled. Insufficient parking. And rent goes up by $200 a year.

We've been at our new apartment home for over a month. Absolutely love it. Quiet, serene,…read morebeautiful! Inez, the real estate agent is one of the most delightful, knowledgeable, considerate agents. She truly assisted us from Start to Finish! Moving can be a very stressful event. If it wasn't for Elfant Pontz the experience would had turned out harder. The staff had a checklist that enabled us to get everything done regarding our apartment home. I would recommend Elfant Pontz to anyone looking to live in any of their properties! It's worth it...Estupendo! Amazing! 10++++ kudos and stars!!!! Carlotta "Zaire" F.

Slum lords. The difference in the landlord i have now and…read moreelfant pontz is night and day. I would highly advise people to not rent from EP. 0/10, WOULD NOT RECOMMEND. When i first toured my apartment and moved in 3 years ago, the leasing agent lied about so many things. I understand it's her job to get people to move in but straight lying about it stuff that shouldn't be lied about it's crazy. For example the bathroom window was broken when i moved in but yet the agent told me everything was as is and no additional repairs would be made to anything in the apartment. How are they out here renting apartments with, broken windows? Thankfully the building owner fixed it. During my time renting from ep they were a terrible management company. Whenever i'd send maintenance requests it would go 1 or 2 ways. I would immediately get an auto response email noting the request has been received. After that, they would either contact me back asking me a bunch of questions about my request, essentially gas lighting me. Or they wouldn't follow up until i reached out again a week later and they'd always say they were busy. I started putting in the maintenance requests everything i did myself to work on the issue. Bc the way they are it seems like they try to do everything they can to get out of fulfilling maintenance requests. It's so crazy because one day last spring when i came home and was sitting in my car, i saw a rat running from the grass to the trash cans. I immediately sent a maintenance request for exterminating services. They emailed me back saying "are you sure you saw a rat and not a mouse?" That took me out because I'm not blind and it's pretty hard to mistake a rat for a mouse because the size difference. The next day i got home and i saw the rat again and instead of getting out my car i took pictures and emailed them, so they'd actually believe me. That's a prime example of how they would gaslight me with maintenance requests. They really tried to tell me I saw a mouse, mind you I have 20/20 vision. Lastly, they like to mix up words or don't know the meaning of damaged and not clean are. When i told them i was moving they sent me a vacate letter. On that it clearly indicated i would get my security deposit back less any damages. Nothing was damaged in the apartment and i have proof from videos and pictures. They made something up to keep part of the security deposit and said the stove wasn't clean so I was charged for that. I wouldn't recommend renting from EP. Believe the few scattered one star reviews about EP. Oh yeah the leasing agent came to inspect my apartment for painting issues a few months after i had my son in fall 2023 when he was 3 months old. Tell me why she came into my apartment after just finishing smoking a cigarette, so i could smell it on her. She smelled so bad that I had to cover my nose with my shirt. Everyone knows you aren't supposed to come around little babies smelling like cigarettes. Smh

Had a maintenance issue that could've dragged on but they handled it fast and properly. What stood…read moreout was the follow up after, making sure everything was still working and I was satisfied. Not many teams do that extra check.

Not gonna lie, I've dealt with messy management before so my expectations were low. But this was…read moreactually solid. Communication was clear, responses were quick enough, and overall it just felt like they had their system together which made a big difference.

Cory was responsive and helpful with my real estate needs concerning property management of my…read moreinvestment properties. Every concern I had was immediately addressed.

Great service and personable folks to deal with. I definitely would recommend them. It's always…read moregood to try different companies.

Helen and Rob not only have the patience of GODS, but their attention to detail, passion for their…read morework, and overall genuine desire to help their clients as best they can, is simply unparalleled. Ignore the solitary negative review. Dude is obviously a moron.

Never in my 54 years alive have I been approached by a realtor like @Helen Hoffman Kowalchik!…read more She moved our appointment multiple times, I was more then undstanding, even suggested we reschedule due to her emergency! She insisted no, she was at a open house in area, she be there. I got lost, was late, called and ask could u stand outside, I can't find u? I was greeted with aggressive attitude, said u can walk urself in, I said I don't know where I'm going, she said up the stairs! She claimed I YELLED at her, I do not raise my voice to anyone! She claimed she's the landlord. If she is, good luck, I wouldn't rent a rock from her !

6 minutes ago We had…read moreinclement weather (snow, freezing rain, & ice) on Sunday, February 4. By Monday afternoon, the driveway and parking areas of the Dover apartment complex still had not been cared for. I called and sent in a maintenance request on Monday afternoon. On Tuesday, February 6, nearly 48 hours later, trucks were sent out to plow our parking area. On Wednesday, February 7, we again had snow, freezing rain, and ice. Once again, nothing was done to care for the property. I again had to submit a maintenance request asking for someone to come shovel and salt. The driveway conditions were so poor on both occasions that it took me multiple attempts to get my car up the hill of the driveway to the parking area when I returned home. As well, I provided 60 days notice (more than the required 30 days) of my intent to vacate. The final month of my residency included multiple required showings to potential new tenants. I tried to object because I work from home, but I was told that I was required to allow entry with 24 hours notice. When I moved out, I asked for a walk through inspection. Despite the 24 hour availability of Sherman staff to show my apartment to new tenants, they told me that they were not available to complete a walk through with several days advance notice on my part. They also refused to mail me a copy of the inspection report despite multiple requests. They waited until Day 30 to return my security deposit. Overall, Sherman is not interested in providing good customer service.

Notice any of the reviews that are positive on here...are current tenants. Once they move out,…read moretheir story will change as it has for everyone before them. Had a decent experience while a tenant there. But the moment I moved out it all changed. They stole my entire security deposit because I had painted the walls a neutral shade of premium light yellow paint instead of the cheap/pealing thin white paint that I inherited. They offered no explanation except that my lease states they can keep the security deposit if I dont leave the property the EXACT way I received it. I invested thousands of dollars into the space including building a loading dock at my expense, adding electric throughout, lighting throughout and I had an entire portion of the unfinished space cleaned, drywalled, and painted before I moved in because it had never been finished or cleaned in decades. But all they would talk about was that the walIs were a different color...the fact that it clearly improved the space was irrelevant to them. When I was first moving in, Mark said, 'do you want me to paint the floor for you?". I said, 'sure'. Well he painted the dirty floor with one coat of regular paint and never primed it or properly cleaned it. It was certainly frustrating that the paint pealed off every time we swept the floor but I didnt make a big deal about it because I thought it was nice that he offered to do it in the first place. Well...come move out time....you can bet they were charging me because the floor wasnt exactly the way I inherited it. I know countless other people with similar stories. The security deposit isnt coming back no matter what you do. It starts out good and always ends bad even if you have a personal relationship with them as I did. There are plenty of better options in East Falls and surrounding areas with respectable and fair landlords. Mark Sherman is not someone to do business with. Avoid at all costs

Olga contacted me immediately to correct the issues I had and offered to come back with no charge…read more The ladies did a great job while here.

I had a wonderful experience with Olga's Cleaning Services and would absolutely recommend…read morethem--especially for older or historic homes that require extra care and attention to detail. From the start, Olga was quick to respond and easy to communicate with, which made scheduling seamless. The team arrived on time and immediately got to work, moving efficiently while still being incredibly thorough. They cleaned areas that are often skipped, including baseboards, trim, and hard-to-reach corners, and treated the home with real care. I also have a cat, so pet hair and stray litter can be a challenge, but they handled it without issue. Floors, corners, and high-traffic areas looked noticeably better, and the space felt truly clean--not just surface-level tidy. They worked steadily the entire time they were at my home. Olga actually called me with an updated quote after the team felt more time was needed to finish the job. Communication was appreciated and given the thorough effort and quality of their teamwork, pricing is fair. For anyone in Wilmington, DE, Olga's Cleaning Services is a fantastic choice. Professional, responsive, and extremely thorough--I'll definitely be using them again.