Greenzang really is the best place in town. I lived in Center City for 15 years and had three different managers. None can compare to the professionalism and courtesy and consideration I have been given during this PS two years of COVID-19. If you want to go to a great apartment to live a part of your life here in Center City or West Philadelphia I highly recommend green zone reality. Their maintenance especially is second to none. Julia Senior citizen read more

The maintenance man is a tenant with no experience who is frequently high. I had to fight for two years to get them to replace my air conditioner because they insisted it wasn't supposed to cool the apartment if it was over 85 degrees. Maintenance guy said they couldn't afford repairs and I should move if I don't like it. Called me a "crazy bitch" for expecting them to follow the lease. They increased rent by $400 the first year to fund renovations, which are ongoing three years later. Dumpsters overflowing, noise, water shut off. Mold in previously flooded building. Mice. Litter everywhere. Ice and snow on sidewalks after storms. Shingles falling off new roof. Broken gutters, door locks. Poorly lit walkways. Mailboxes not labeled. Insufficient parking. And rent goes up by $200 a year. read more

I signed a lease for 614 S 3rd St, Unit 2R, and never moved in. The unit was completely uninhabitable. I walked into a pest-infested mess: rodent droppings across the floors, inside kitchen cabinets, behind the fridge, in the stove, and even inside the fridge's mechanical cavity. There were holes in the walls and cabinets, black sticky stains, and signs of long-term neglect everywhere. The landlord claimed it had just been "professionally cleaned".. I had timestamped photos proving otherwise. They made multiple surface-level attempts to clean and patch things up, mostly using spray foam to seal holes... even around the dishwasher and AC unit, making future repairs nearly impossible. The pest issue continued even after they said it was handled. I asked for a proper extermination, deep cleaning, HVAC sanitation (there was visible debris inside vents), and safe appliances. Instead, they dragged their feet, avoided responsibility, and refused to replace anything. They told me to hire someone to clean their apartment myself when I move in. After two weeks of back and forth and zero safe window to move in, they offered to end the lease but refused to return my security deposit. So in short: I never lived there, documented everything, and they still kept nearly $1,800. If you value your health and your wallet, stay far away. read more

I would give it 0 if i could. I have had no heat or ac since JANUARY! with no update on when it will be fixed. I have emailed Heather (the property manager) 4 times since it broke and put in 4 maintenance requests that have all been "fulfilled" when no one has come by to actually fix it. they gave me a small space heater that takes about an hour to actually do anything and runs up my electric bill like crazy. I will not be renewing my lease or recommending this place to anybody I know! read more

Terrible.. just terrible ...I wish we would have read these reviews before we even considered Greenzang Properties. Totally unprofessional starting with the office. They have no clue in the office or the people showing the spaces. They don't even know how to produce a correct lease from the beginning. Had to deal with cancelled lease after cancelled lease because there "system" according to the woman I spoke to (which I won't mention her name other than S.) kept correcting and sending. Never deal with this property if you know what is good for you. They will rob you for sure!!!! Lesson learned.. good thing it doesn't really faze us so moving on... read more

Don't bother. I was a prospective tenant and got all the way turned off by their shady practices. Don't let anyone pressure you into paying something before you get your paperwork. A lesson learned. Eat shit. read more

I've never witnessed anyone be so I responsible with their properties. here's a tip: if you're have investment properties like these, maybe actually invest in them and I can assure you you'd get your investment back with happy residents. leaving places infested, stealing peoples money and not even considering giving full amount back when you're well aware that your properties are infested and doing the most to keep the cost at a minimum for your own personal gain. that's not how business is done, do me a favor and sell the property to someone who can actually run an investment property and allow well working class citizens to live a little bit better. read more

My Chester apartment was nice to live in for years until Greenzang took over management. Then rent went way up while service went way down. I submitted multiple requests to repair necessary built in devices that stopped working by themselves. Nothing happened for months, then my request was cancelled by them! An outside door lock was broken for months enabling anyone to enter. There have been so many false fire alarms from a broken system that no one goes outside anymore when it goes off. Greenzang changed this from the best apartment I've lived in to the worst. I advise everyone to avoid Greenzang Properties because they are greedy, uncaring slum lords. read more

Yelp should allow those giving reviews to give 0 stars!!! I'm a current tenant who resided in Upper Darby (6700 Marshall Road) find another place to live if you are in the market it's managed by this property group! The third screenshot is a complaint about my overall experience relating to working with Greg Konieczny who again needs to be fired. Every property manager I've engaged is pitiful from Greg Konieczny, Jennifer Cullen, Dave and Fatimah!! If you find you are working with either of them please try to find somewhere else to live-- they don't care!!! The problem I have is a lack of basic communication from professionals who just show-up to work daily and draw a check!! Where I live currently was previously a 56 unit condo building that was condemned in 2014! Amazing renovations have been completed and there countless emails, text messages and phone calls in reference to the elevators being in service. I moved here in April 2023, when checking the unit which wasn't cleaned I was advised that the elevator would be in service by the time I move in. Fast forward present day 10/2/2023 and there's still no working elevator despite multiple claims that it would be in service!! As I've shared with these folks listed above, basic customer service and soft skills go a long way!! Their behavior is indicative that they don't care and it shows!! Residents no doubt understand that elevators need to be safe at all times, but you can't even get a mass email update from anyone within Greenzang-- this property management group is a joke!!! If you are looking to lease period, spend a little more money and find another management group they are trash. You notice from the moment of trying to reach someone, which is an act of congress all the way to having to hound your property manager about maintenance issues, while still expecting on-time rent!!! I have receipts, some of course have colorful language that I won't post because it's important that prospective residents are aware and that you exercise your right to find another alternative. I travel for a living and I'm beyond tired carrying luggage regularly up 2 flights of stairs. The property manager is rude, condescending and clearly lacks basic communication and comprehension skills. The entire property management team needs to be scrapped!! Also consider paying them what they are worth because they way they treat residents they can't be happy!! I will be delighted when I move, but again if you're in the market AVOID GREENZANG PROPERTIES. Your peace of mind, cortisol levels will thank me!! The screenshot(s) is an example of the incompetence and ignorance that we have dealt with since Greg has been the property manager. He talks about plans for the elevator to be repaired the last week of September 2023. Needless to say no repairs were made, no inspection and the elevator remains out of service. There's 4 floors in this building. I've lived here 5 months and some have been here for 1-2 years if not longer and the issue has yet to be resolved. I don't blame the City of Philadelphia when you have pathetic managers like Greg Konieczny who doesn't care about people!! I hope this helps!!! A concerned resident read more

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I gave my deposit of $895. I haven't even moved in yet and it is so awful. Do communication everything who's bad. Nobody gets in contact with you or tells you anything. I got stood up at the building. I want my money back and i'm gonna sue them. They get zero stars from me read more

If I could give a negative number, I would. The management is awful. they do not ever reply. The 24 hr maintenance line is not helpful and I have been hung up on. Their phone system never allows for you to talk to someone in the office. No one answers the phones, the VM box is full. I informed them of issues with the AC 6/6/25. It finally gave out completely on 7/25/25. It is now 7/29/25 and they have yet to even return a call, text, email or come to the apartment and fix it. I have a dog and we are on the 3rd floor. We are in a heat wave. Real Feel 110 degrees today! This is insane. read more

Save yourself before it's too late. I signed a lease with JBMP and they turned the management to greenzang. For the love of god, the ignorance this management does is on another level. Forget about fixing any issues, if your area is not safe be ready to face unasked and unknown people in your building. No one is responsible for anything once this management takes over. Listing some issues below which were not fixed even after emailing for 3 months and following up once a week every week. Broken main door- Anyone can pay for parking. ( LOL paid parking so that someone could steal anything.) Broken windows, nonworking lights, Irritating noise for 24*7 Major red flag- Fire alarm doesn't work. Again save yourself! read more

Poor Management. Property owner does not return calls. Maintenance is a joke . Only when a complaint to Code Enforcement was a one year old problem address. However still not completed and damaged property while doing a maintenance request. Still not fixed. Worst landlord EVER!!!! read more

Greenzang Management has been polite, understanding, professional. Even maintenance is nice. If they can't fix something, they are honest but they at least try first. All in all, good place. read more

If I could rate this company a 0/5 I would. By far the worst apartment i've ever lived in. As soon as you step inside you are greeted with a pungent mold smell. The courtyard is a mess and full of trash, it is very unsanitary and Greenzang refuses to pick any of it up and it stays there until it rots and smells absolutely horrendous. Packages and property get stolen all the time and none of the security cameras are working. I have also had a full load of laundry stolen. In addition, there are three washers and three dryers in the laundry room. If you are lucky maybe only one of each is broken at the same time, there have been days where there is only one functioning washer and dryer at the same time. They switched from using coins to credit card without saying a word, days after I had just purchased $40 in coins to do laundry. Absolutely no warning. To make things worse, two walls in the basement where the laundry room is located are completely covered in mold and the smell is awful and harmful to your health. Also, maintenance requests are pretty much non existent. When you request service through the portal online, they just go unanswered and you are either forced to call (and they tell you to put in a request online) or fix it yourself. Yes, rent is cheap, but you are living in filth in a place where management does not care about you. I wouldn't recommend this place to my worst enemy. read more

Extremely unprofessional. No one is ever available. Half the phone numbers aren't even connected. They don't read their own leases. They don't respond in a timely manner. I haven't even gotten my keys and it's been an uphill battle to get them to do anything. read more

They don't maintain their properties. Air conditioner broke during summer, dryer stopped working and pipes break and leak thru walls. On top of that, manager never responds to maintenance requests until you pester them daily. Can't get a hold of them as they are only in office until 1 pm, when everyone is at work! read more

See attached below. Stay far away from this landlord. Worst of the worst. AND they're trying to collect rent on the inhabitable units. read more

Greenzang Properties - Municipal Notice - Property Management Near Me - Philadelphia, Pennsylvania

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I have rented from Greenzang Center City office for 4 years, and I highly recommend their services for anyone who's renting in Philly east of Schuylkill. I wholeheartedly recommend Greenzang not just as a "least bad", but a genuinely great company to rent from because: (1) their places are in great condition and cost less than similar places in the same area; (2) David and Cam who manage the properties are very helpful; (3) they are flexible and work with tenants to accommodate us; (4) they have an awesome maintenance team available 24/7. In my experience, every time there was an issue, David and Cam fixed it quickly, and when appropriate compensated/reimbursed me. When I moved out from my 1st apartment, I got my full deposit back. When I was looking to rent with them again last year, they remembered me and were excited to help me find a perfect place again. Here are some more details: 1 - Both places that I rented were below what an average place of equivalent size and quality in the same location would cost. They were in great condition on move-in. Greenzang cleaning crew is awesome and places feel clean and ready to live in on the move-in day. 2 - David and Cam are friendly, personable, and helpful whenever I ask for clarifications or support. During signing, David walked me through the lease and their online portal in great detail. In 2020, David helped a lot of my neighbors in need by lowering rent and changing payment plans. 2nd time I rented from them, I needed a place in 48hr, and Cam helped me sign lease same day I reached out. In a few months, I'm moving out of US. I asked them for a letter of recommendation, and David wrote a great one in a day. David and Cam are genuinely there to help tenants. 3 - There's no other management agency in the city that would work as hard to accommodate tenants as David and Cam. When renting with them 1st time, because I was arriving to Philly at 4 am, David mailed me keys in advance. When renting the 2nd time, I needed to move-in my stuff right away. The apartment was still being refreshed and cleaned, so Cam arranged for me to move my stuff and cover it with tarp right away, and then David and Cam sped up the cleaning and refreshing process to accommodate my timeline. 3 months ago, I found that I need to leave US before my lease was up. I was really worried about breaking the lease, but Cam reassured me, and just in a few days, David and Cam updated my move out date with no fee or penalty. 4 - During 4 years of renting, I only had to call maintenance 6 times, and every time, it was a very easy, quick, and pleasant experience. 1st time, my HVAC unit was leaking a little, so I submitted the request online for a non-urgent maintenance. But quickly the leak got a lot worse, so I just called the 24/7 maintenance line, and asked them to put the request as urgent. In 1 hour, two very nice maintenance people came, replaced my HVAC with a new one, and cleaned all the water. 2nd time, a pest bug nested right outside of my window. The bugs would chew through mosquito net and crawl into my apartment. I called in an urgent request. The next day, an exterminator came, politely explained the issues, and removed the nest. He arranged to install new wooden frame next day. Other 4 times were very minor, like fixing a latch on a washer. Every time the problem was gone in 1-2 days. Overall, I only have positive things to say about Greenzang. I would say that sometimes I need to send a second email to remind them to answer, but that happens to the best of us. I happily recommend Greenzang to all of my friends who are looking to rent in Philly because it's a good company with awesome managers like David and Cam who are doing their best to help tenants and to keep us happy. read more

The only good thing I have to say about Greenzang is their capacity to market themselves. See my nightmare of a testimony below. Greenzang is the absolute worst management company I've EVER experienced. They took over management in the building I lived in and from then, it was nothing but trouble and grief for the remainder of the 10 months I lived there. Maintenance: First off, they do not maintain anything properly. I've heard from many neighbors that they've had trouble with mice. The trash is constantly piled up on the side of the building, and as they do renovations, they also had trash all over the woods, which is city property. The basement is kept under horrendous conditions. My last 2 months of living there, the ceiling above a washing machine was dangling down to the washing machine. If you used the machine, insulation would touch your body, which is hazardous. Not to mention, they carelessly stacked all the bicycles on top of one another, which resulted in my bicycle tire popping. Sketchy renovations: They immediately started renovating vacant units, and within a short amount of time, my neighbor across the hall's unit was broken into and robbed. This was shortly after she had work done in her unit, and the only items that were stolen were electronics that were out in the open as the workers were there. Also, there was no evidence of force of entry. Sounds like whomever robbed her had a key to me! Once I came home that day, my door had evidence of someone also attempting to break into my place. Please note, that I had a lock that was tricky, so they could have very well tried a key and thought it didn't work. Also note, that this was on the 3rd floor. It seemed very much like a destination plot, vs a robber checking who's door is unlocked to rob. After all that, we learned that the building's surveillance never worked to begin with. How convenient. Then there were constantly issues with the renovations being done in the building, by handymen, not professionals. One of which was performed in a unit 2 stories below mine. As I work from home, and rely on internet to do so, the workers not knowing what they were even cutting, cut the cord to my internet in the middle of my work day, which resulted in me losing 2 days of pay. Did Greenzang do anything to rectify this? Absolutely not. And of course, there was constant construction being performed before 8am, which violates city noise pollution standards. Not to mention a neighbor passed away (from unfortunate and natural causes), and they tried to get rent payments from the neighbor's grieving family, which is absolutely illegal. These people are absolute soulless crooks! I had no intention of moving out of my apartment any time soon, until they took over. I've seen the listing for my apartment, and laughed at how misrepresenting the description is. I'm happy to finally have them out of my life for good. read more

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Do NOT rent from Greenzang, especially if your property manager is Greg Konieczny. He literally does NOTHING about your maintenance issues, and when he does, they're all half-assed jobs by people who don't know what they're doing. We've had a leak in our living room ceiling from the roof for over two months, and it's still not fixed. He sent out a "roofer" and repair person to fix the roof and drywall patch the ceiling in our unit, but it only made the problem worse and dirty water is running through the walls every time it rains. I text or call Greg almost everyday and he just gives me the runaround and does genuinely nothing about it. The house I live in is old and property management barely maintains the lawn, let alone the house that is literally falling apart. It's a shame because it's a beautiful home, but it's just a cash grab for them. read more

If I could give them 0 star I would. Do not rent property from this company! Passed 2 years we have problem with heater in winter! 2 months out of 3 the heater doesn't work! Every other day they send someone and they can't fix it! No apology or Compensation ever. Manager don't give a **** what you say or think nor trying to fix the issue. read more

I rented a beautiful apartment with Greenzang and I can highly recommend using their management office to find a location suitable to you. I chose a two bedroom unit in Fishtown in a historic building completely renovated with shining new hardwood floors, top-of-the-line appliances, central heating and air conditioning, a marble countertop, two door fridge with ice crusher, dishwasher, washer-dryer in a very safe environment with nearby parks, river piers, and great restaurants. Greenzang allows pets here and my 10 year old Calvin the Cat loves this place too. We have a large living room area, the kitchen area, a bathroom with shower, and two spacious bedrooms. The front door security system works well and there are procedures in place for handling emergencies as well as routine maintenance requests. Yesterday, I went online at 6 a.m. to request my freezer filter be replaced and, by 10 a.m., my maintenance man, Ryan, was at my door to help me. The same day! Ryan responds quickly to all requests and provides excellent, dependable service. Our property manager, David, is also available to speak to us if needed. My cat and I are very happy to have found our new home with a Greenzang managed property. We love living here! 5 Stars! Edward H. and Calvin the Cat read more

Absolutely terrible management company. The property renovation is barely that (Allentown). Property manager is unresponsive and barely checks on the property. They leave empty apartments with trash them in them so they stink. It takes days to weeks for a repair to be made. Piles of garbage in the parking lot. Constant water issues. Any repairs made are typically just a patch. This company does not hold up their end of the lease and constantly deflects calls and emails. Rent anywhere else. read more

I have enjoyed living in my Greenzang Apartment for a year now and I have chosen to renew my lease. My apartment home is centrally-located to the places I travel on a regular basis. It has an individual entry with its own mailbox so it has a feel of home, rather than typical apartment living. The inside of my unit is spacious and includes all the things necessary for comfortable living. Any interactions with the property management have been positive for me and when I have had to call upon maintenance, things were handled in a timely manner. I recommend that you consider Greenzang Properties for your rental needs. read more

Fire alarm went off again on June 3, 2020. No one from Greenzang could be bothered to respond to anyone calling or texting and a resident once again had to turn the alarm off. As before, the entire fire alarm system was off for over 15 hours (from approximately 8pm June 3 to 2pm June 4) before it was reset. L&I came out yesterday (June 4, 2020) and is going to cite them for fire code and other L&I violations. In addition to the above-referenced fire code violations, I just found out today, that Greenzang hasn't had a valid rental license for my building for at least the past 12 months. Under the § 9-3901(4)(e) of the Philadelphia Code, a landlord can't collect rent without a rental license. Meaning, Greenzang owes dozens of people in my building tens of thousands dollars (each) in illegally collected rent. read more

I have lived with Greenzang Properties for over 10 years in two different properties. Both are 150+ year old homes. I would not live anywhere else in this city and I have lived in Philladelphia for twelve years. The name changed from Signature Communities because SIgnature Communities was a larger company who owned several properties all over America, and Greenzang who started as Green Street wanted to go back to being a smaller more resident focused company. I absolutely adore the maintenance staff. Living in a nearly 175 year old building I have a had one or two leaks and these were always addressed as soon as possible. They have also done things to improve our building like giving us all our own water heaters. I feel completely comfortable having these men work in my home when I am not there and when I am there I happy to see them and ask about their kids and grandkids! The office is also nearby so if I have an issue I can also walk over. There is also an online message portal for maintenance requests! A 24hr number and the list goes on. I could live anywhere, but I chose to live here and will until I move out of Philadelphia. read more

Completely unresponsive once you move in. They don't care about any issues you're having with their properties they just want your money

Greenzang properties are the worst! If you ever see their name keep going! They are very unprofessional and they don't care about their tenants at all. All they care about is money! They will not fix anything and there's no number for you to contact them. They will text you on a text free app to contact you just so you won't be able to have their phone numbers. They have terrible rodent problems. I had to call the health department on them just to get them to give us an exterminator. The rodent problem is very bad! Its very scary how bad it is. They don't care at all. They are all rude and nasty. Please don't rent from them. You will be very disappointed! The hallways are always dirty and nasty because they never pay their housekeepers so they always end up quitting. They are absolutely terrible and I would NEVER rent from them again! The only time you will hear from them is for your rent payments. read more

update!!!! day 4 without heat and hot water!!!! This management company is terrible. They took over the building I live in. They have no clue what they are doing. They sill haven't handled my open work order that has been open since AUGUST, containing numerous items that need to be fixed. We didn't have heat or hot water all day yesterday or when i woke up this morning for work. Not sure if we even have it yet. i have a toddler as well and it's unfortunate to have all these issues to deal with. They also misplaced one of my rent payments and tried to say i did not pay. This not only happened to me, but multiple tenants in the building. i really hope whomever is looking into this company, finds this review and decides to go another route. Excuses don't fix issues. read more

The prices are decent, but be prepared to advocate for yourself. Communication from the property manager is very poor in the University City area - you must follow up with them many times to get things done, and you will likely be told something (like maintenance) will be done a certain day, and it will not. Maintenance on the building in general takes a long time as well - heat was out for two months in the winter without any communication from the property manager. One of the two washing machines was broken for three months without any word from them either. Apparently these things were being handled (albeit slowly) but they neglected to tell residents what the situation was in the first place. I'm bothered less about the time things take, and more about the lack of good communication! read more

This company is re-branded, and used to be Signature Communities. Maybe they changed the name to escape the bad reviews? We waited three weeks just to get the soap dish in the shower fixed after it fell off. Today, they turned off water in the entire building, and their version of "notification" was the maintenance guy walking the hallway shouting "water off for an hour" AFTER they already turned it off. I won't even go into the past year and a half of crap we've been through with these people. Just stay away. If the price looks too good to be true, it is. read more

Very unprofessional. That's about the best I can say. Made an appointment with Andrea on a Tuesday to see a place on Saturday. I make the trip from UCity to rittenhouse and wait around the building for a while. Call Andrea and she says that the apartment had already been rented and that her intern should have contacted me. Made no effort to fix the situation or offer alternatives. Just said "best of luck" and hung up. I may give this place another chance but will request an agent other than Andrea. read more

It's now 2 months and I've been chasing behind this company to recover my security deposit. They are rude to their customers, horrible at communicating. After 5 days of trying to get in contact with someone with emails, text messages and phone calls. They show no interest in the situation. I guess it's because I don't owe them money and they do owe me. I'm so frustrated at this point in time. I would not recommend this business to anyone not even a homeless person living under a bridge. They will be much better under that bridge. Than renting with Greenzang property. I'm being forced to give a start so here goes my 1 star. If it was up to me they wouldn't get any starts just rocks....as in kick rocks. read more

I have lived in two different Greenzang apartments over the past ten years and would highly recommend them! Ryan can fix literally ANYTHING, and is incredibly polite and friendly when scheduling maintenance visits. David responds to issues quickly and efficiently without ever making tenants feel like they are an imposition. I am very grateful to live in a building that feels so comfortable and remains affordable even as Philly rents increase throughout the city. read more

Hands down for the best landlord I have worked with! Thanks, Heather, for making my life much easier! The free package delivery is very efficient and maintenance team is super quick to fix anything. One time they even changed my light bulb while in my unit working on something else, although I did ask them to. read more

I have written a review before, but it bears repeating. The Greenzang team is top notch. Their maintenance guys are so lovely and responsive, it's great. Also, Lyndsey Shantz is a rockstar. She is always quick to respond to a problem and very prompt at answering emails, which I really appreciate. The reason I am writing another review is for an incident that just happened to me. My building is currently being renovated apartment by apartment. I've been hearing the workers upstairs for the past few weeks banging around, doing whatever they are doing and so on. Because of this work, I came home to find both my toilet and tub full to the brim with cloudy white water. Unable to flush my toilet or drain the tub, I had to call emergency maintenance. Danny came over right away to inspect the situation. He went to the basement and fiddled with the pipes so that the water would drain. The plumber came by first thing in the morning to address the issue and then Danny stayed to clean my bathroom with bleach afterwards. So fantastic, I'm so thankful this was taken care of so quickly. Thanks Greenzang! read more

Horrible realty group. We were lied to, misled and ignored for weeks and months at a time. We finally terminated the lease after the apartment three weeks after the move-in date still did not have electricity, a kitchen or bathroom. The entire building was still a construction site. Leasing agent Stephen was terrible, clueless and rude. He would ignore calls, tell us false updates and then pretend like he was on our side. Not once, not twice but over and over again until we had to get a legal letter to get our money back. I would avoid these people at ALL COST. There is nobody to speak to with issues as it goes to the same voicemail that still has never returned a single call. There is no accountability or organization. This experience made our move to Philly a living nightmare! Here are some pictures of the apartment on the MOVE IN DAY!! read more

I've been in my Greenzang Apartment for 7+ years now and I cannot complain! I live in the awesome neighborhood of Fitler Sq but my rent is affordable. I'll admit, my apartment is tiny 200 sq feet but before this I owned a very large house and found that overwhelming! DJ, Danny, and Jumbo are great in maintenance and treat me like a queen. Heather can be difficult to reach but she's always been pleasant and as helpful as can be- I know she has a difficult job! When I first moved here I didn't anticipate being in the apartment for a long time but when I liked the area so much they worked with me and installed a new kitchen for me and made it so convenient for a disabled person. There are 5 apartments in this building and there is very little turn over- tenants have been here for 9 years! I think that's the most important part- we take care of each other and all take pride in our house. I love the pet policy and the free wi-fi! The basement and the laundry room could definitely use some tender loving care but it's a historical house and Philly regs make some things very difficult to change. read more

I guess other renters had a better experience than I did. But my experience was absolutely terrible. 1. Maintenance workers would come and go as they please. They won't lock my door for some reason when they leave. They enter with their key, but never locked both locks on the door. Just the bottom as they exit. They also do not respect other people's apartments. The maintenance worker on multiple occasions entered my apartment with dirty shoes on. I don't let people walk in with shoes on. On top of that, he entered with shoes covered in snow, salt, and mud. He stepped on a blanket that that was on the floor. No I did not put the blanket there for people to step on. I was using it. They also never clean up after themselves. After "fixing" anything, they'll always leave a trail of dust, paint, garbage, etc. After "fixing" a leak in my bathroom ceiling, I noticed all my things on the sink and toilet were covered in white dust. Including my towels, my tooth brushes, my cosmetics, everything. 2. The specific building I stayed in was hardwood floors. They ripped off the carpet off the floors for some reason. This made sure that every single sound would travel right into my ears. I never considered myself a light-sleeper, but now I am. The walls and floors are paper thin and you can hear everything. 3. I also had a terrible neighbor in the unit above mine. I asked the neighbors and Heather multiple times about their level of noise and nothing ever happened. The child upstairs would stomp, jump, run at all hours of the night, until about 11PM-12AM. The woman upstairs would scream and yell for some reason. Once the child was screaming its head off in the room right above my bedroom for about 15 minutes. I asked them to be quiet and they said okay. After that, they continued their noise. I asked Heather so many times to get them to be quiet and no results. 4. Their maintenance requests can be ignored. The leak in the bathroom ceiling I mentioned wasn't fixed for 3 months. I reported it in October. A week passed without a response, so I went to the office to let them know. They said someone already looked at it: no it's still the same. A month later someone marks my request completed. I requested it again. Finally in January someone gets back to me to get it fixed and leaves a mess. They said it was because the maintenance worker was on vacation and they were busy. read more