We had the most amazing experience here from the rooms to the impeccable service! A huge shout out to Tina and Wister who make this experience top notch in every way! They are so great and a pleasure to see everyday. This is must stay property with great location,service and staff. read more

did a walkthrough at the property the units are beautiful they sales coordinator Breanna was horrible I changed my mind on living here all because of her read more

Our visit to Philadelphia always feels like a homecoming at AKA Rittenhouse square. Wister always has things in order for us and he is assisted by Bianca who is at the ready and clearly loves her job. Top notch customer service by these two and the housekeeping staff. This is our fifth time visiting and we plan on staying next time for a month. Oh! And the bar and restaurant downstairs are amazing with their upscale and hipster vibe!!!! read more

I loved this hotel! The doorman was warm and friendly, the front desk staff was welcoming, the suite was wonderful! Quills definitely stay here again next time I'm in Philly! read more

What a cute hotel!! The email reservation experience was pleasant and we didn't feel like just a number. We got to email with a friendly person who was very helpful with all of our questions. The front desk was also pleasant during check in and the front desk lady even helped me wheel my luggage to the room. The room was extremely spacious, and the kitchen had everything we needed for our 2 day stay. The Livingroom had a lot of natural light and open space. The decorations throughout were modern. The bed was comfortable, but we did have an issue figuring out how to operate the lights on the nightstands (and I'm a techy person). Also didn't realize that there were blinds we could use until the second night as they blended in (so thankful we found them). We highly recommend this hotel because of it location, large and clean rooms, uniqueness, accommodating staff, great bar, and food. It's the total package! We didn't try the bar until our second night. I will write a second review on that. It was very good and we highly recommend! Note- We had a mishap that happened during check in- the suite that we had reserved was not available (the person ended up staying longer). The manager was quick to intervene and make is right for us. A little bummed the fireplace didn't offer faux fire which would of been perfect. Also, thought that the living room, TV, picture frame, and fireplace were at an odd angle. These little things were not significant enough to affect my rating! read more

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I booked AKA Rittenhouse Square and cancelled at 4:00 PM the day before. They charged me for my stay anyway because they said that per the policy, I had to cancel by 3:00 PM. Are they right? Sure. Are the ***holes? Absolutely. Good customer service doesn't necessarily always mean going by the by laws - an exception here would have earned them a long-term customer (I travel to Philly often). Now I'll never stay there again. read more

The AKA Rittenhouse was a great place to stay as a family of four. Clean, comfortable and perfectly located. The staff was so nice and went above and beyond to make sure we felt at home in Philly and didn't miss out any highlights in their city. London the doorman get a special shout for being professional, attentive, and warm. The only downside if you have kids is that the pool is not in the premises but a 15 to 20 minute walk t their other location. It was super hot in Philadelphia when we were there so the receptionist was kind to tell to take the bus. Except that bus leaves you at the bottom of the bridge and the walk in the heat was a lot. If I knew how far the pool was (which by the way was gorgeous) I wouldn't not told the kids about it. Otherwise, if we ever go back to Philly which we would love to, we would totally stay at AKA Rittenhouse again. read more

I've had two very poor experiences with the management at this hotel. The first time I stayed, I noticed room rates were fluctuating online - they were high on the afternoon but low in the morning. I had booked at the higher rate and asked the manager if he would honor the rate that I saw the next morning which was lower. He said he would not. I temporarily canceled the reservation and the next morning booked the reservation at the lower rate. This should've been my first red flag. The second issue is that while the hotel does provide pack and plays they charge $35 a night which is absurd. Cribs for babies are included/free at every hotel I have ever stayed at - and at all the neighboring hotels. The second time I tried to stay at the hotel I asked for this to be provided gratis and they said no. They would charge me "only $50" instead of $105. But even when I told them I would cancel the reservation, they did nothing. The rooms are large but not nice and with such poor service I would never go back. read more

The rooms did not look like any of the pictures online. The bathroom was so small it could barely fit one person and your knee touches the door frame when you sit on the toilet. The shower had terrible water pressure, making it very difficult to shower. The person at the front desk said they would send someone to work on the shower pressure but no one ever came. There was also mold caked into the grout in the shower, by the shower door and along the walls. We asked about the room servicing policy and was told you have to pay for daily servicing if your stay was less than 6 days. Probably why the rooms are so dirty. Can't remember the last time I stayed at a hotel that charged extra for daily cleaning. Also the wifi was spotty and not working most of the time. Will not be back. Highly not recommend. read more

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I cannot emphasize how good our stay was. I highly recommend this place. I was looking for a hotel or apartment for a month long stay in Philadelphia for my family and Aka was exactly what I needed. They recently renovated so their facilities are new and spotless but what stood out the most for me is the service. Their staff were outstanding and helped us whenever we needed them, at any time of the day with speed and efficiency. The doormen are always here to help you carry your things or to run to you with an umbrella when it rains. The front desk were reliable and excellent. I would like specifically thank Mahika her help, she was tremendous. We are leaving Aka happy and very satisfied. read more

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A decent stay but far from spectacular. No parking and the house cleaning only complementary if you stay 7 days?? The room wasn't very clean in the first place. Very odd. read more

Excellent lodging, excellent location, close parking and an amazing restaurant and bar know to many in Philly. Rooms were comfortable, modernly appointed and excellent amenities. Highly recommend AKA Rittenhouse Square for you next visit to Philadelphia. read more

I just spent a week at the AKA RITTENHOUSE SQUARE. I have nothing but glowing praise for the hotel and staff. They were so courteous and so eager to be helpful. It really made my stay wonderful. The room was very nice and so tastefully simply decorated. I had my cat with me and they were so great about that. My room had a beautiful view of the park across the street. I was expecting a mail delivery while there and it was delayed, and did not arrive until after I had left yet the Staff called me to let me know it had arrived. They really went the extra mile. thank you to the aka Staff. read more

Definitely one of the nicest hotels I've ever stayed in; certainly the most spacious. All the rooms at this hotel are "suites," and many are used for extended stays. But these aren't your typical "corporate" suites, these are stylish and elegant. It felt like we were staying in a small apartment (actually it wasn't that small), and my husband remarked that it was like the flat in "Dial M for Murder." There was a large entryway/sitting area, and then a living/dining room, separate kitchen, and also an office/study. The bedroom was also quite large and the marble bathroom also had ample space. I could have lived there! Of course, this is not a hotel if you're super budget-conscious, and we only ended up staying here because most hotels were booked (Eagles/Redskins game, some type of medical convention), and we're too old to stay in dumps when we travel. It still ended up being less money than I would have expected to pay, and I absolutely felt like we got our money's worth. It was in a great location in Center City, just across from Rittenhouse Square Park. We had plenty of restaurants, bars, and shops right at our fingertips. We walked all over the neighborhood and it's just so damn charming and appealing. We're so happy to have stumbled onto this hotel chain. Definitely a happy accident, and we're planning on staying here again on our next trip to Philly. read more

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It's Saturday morning. I'm on the 4th floor. The noise from outside, garbage trucks? Is laughable. If you want a good night sleep, find someplace else. Coffee maker but no coffee? No water bottles? The is a beautiful apartment and if I wanted to go shopping during my stay it would be perfect. Very clean and fully stocked kitchen (glasses, plates, utensils, toaster, etc.). 2 rooms. 2 TV's. 2 closets. Very nice bathroom w one sink. Not a hotel. No real lobby. For me, more like a 2-3. read more

Day 1 Check in -- well lets start the night before I'm in town attending to family illness. Staying are a near by very nice hotel, i decided needed a little more room. Walked on to 18th Rittenhouse Philly, was met by Dominque .... she was welcoming/warm and friendly and really helpful. You see I"m under alot of stress seeking to help family. She found a very good deal and I checked in the next morning. They allowed early arrival, and front desk Manager "Tony" was AWESOME. They will help you in away you need. Even Dominque offered to walking a document for parking (for discount). Delux Room, awesome, clean, no smells and have slept yet but sheets look quality and towel quality as well. This is a very good EXTENDED STAY if you need -or just a night or two. I'm very critical about hotels -If i could give more than 5 stars- I'd say AKA Philly gets 10's across the board. read more

Serviced apartment style hotel in a prime location in Center City. Placed at the edge of Rittenhouse Square, an abundance of shopping, restaurants, museums, and a beautiful park are within walking distance. My boyfriend and I stayed here for two nights. We booked a Studio room online priced at $190/night, and received a complimentary upgrade to a One Bedroom Apartment ($270/night) upon arrival. The concierge was friendly, and allowed us to check in two hours early. They do not require a deposit for incidentals. The layout of the apartment was a bit weird-enormous living room, narrow hallway shaped kitchen, small bedroom, and tiny bathroom. The decor is modern, minimalist chic-earth tones, essentials only. The space was immaculately clean. The kitchen was equipped with flatware, pots, pans, dishes, and all of the other essentials required to comfortably cook and/or dine in, if you like. The bathroom had essentials, but only one towel, for some reason. Outlets were inconveniently placed. While nothing particularly wowed me about AKA, they provided a perfectly comfortable short stay in Philly. If you prefer an apartment to a more traditional hotel room layout, I would not hesitate to recommend them. read more

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Wonderful location. I loved the two bedroom, two bath suite as I was travelling with others. It enabled each of us to have our own private spaces and share a wonderful kitchen and living suite. For the size and the area it is a really good bargain if you look in the right places to book it. There are indeed 32 inch HDTVs in nearly every room. Decor is definitely leaning trendy but I found it stable and comfortable enough. They have marble in bathroom and kitchen areas which is nice. Hated that they charge for wifi though. We had curtains so light was not a challenge but street noise was a bit problematic at times, especially as it got to be the weekend. I sleep like the dead but others in my party found it a bit annoying. Staff was great, we made sure they knew we wanted daily maid service and got it no problem, the room was kept spotless. Tip nicely and you will get incredible service. The concierge was super sweet and helpful about various adventures we were looking into. Plenty of great restaurants and destinations nearby, convenient and very nice indeed. Hope to be back sometime. read more

Just finished a two month stay at AKA Rittenhouse while my condo was being worked on. I was not looking forward to this stay and it turns out, I didn't want to leave! The location is convenient and the facility is beautiful. It really is a short-term place, though, and not a hotel in a traditional sense so people should keep that in mind. The staff are extremely friendly and accommodating. They help you immediately with anything. I can't recommend it enough. read more

Made a reservation for this hotel using Hotels.com like I usually do - I am in charge of providing hotel accommodations and travel arrangements for employees of our companies and usually book no less than 4 nights per week at hotels in Philadelphia. However, after making the reservation at this hotel I received an email from the hotel that they would need a CC from that employee to make the reservation or basically that the needed to cancel the reservation. After calling the hotel and describing our business etc they still insisted that they would cancel the reservation before accepting the credit card on file. Never seen a hotel that was so eager to lose potential business and inconvenience a customer. read more

My husband and I stayed here for two nights and it was wonderful. The room was very nice and clean and the staff was friendly and accommodating. But the best part of our trip was the doorman Darren! He is the best! He made us feel right at home, helped us with anything we needed and is also hilarious! We would come back solely based on him! read more

The drinks are good, and the servers are fun! The menu options at the bar are limited, but lets face it...We're here to have a cocktail and people-watch! Sit by the window and enjoy some of Philadelphia's finest stroll into (or away from) Rittenhouse Square! Oysters on the shell had good flavor-slightly sweet and briny. The grilled octopus is delightful-Soft, not chewy, and seasoned well! the burger is just right...AND...it actually fits on the bun! (cute gherkin and olive on top too-made me chuckle) If you're feeling adventurous, you could even visit the newspaper stand, just outside, and grab a few lottery tickets, for your table to enjoy while you sip your drinks and laugh the afternoon/evening away! Will be back! read more

I'm so sick of this place I pay over 8500 a month. There tub over flowed over me and it poured all over my things, my head, and body because I was using the toilet. To them it was no big deal only somebody else's tub water. Then I sent my clothes to their cleaners and they didn't separate the items all of my socks, shirts, jeans, now destroyed. They have returned everything stained. They could care less they are all pink in color. Then I asked for toilet paper there was no more. I called the guy said he was coming. He never showed. Then I called this morning and I finally received it. This is not 5+ star. I would not recommend staying here. Dirty water went all over me and there attitude we will give you a small gift card but we need receipts to cover your things. It was only somebody's dirty tub water. I'm black and they could care less about me. They only want this room filled. No class read more

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A truly amazing location, I stayed here for about a month while in town shooting a film, and the 2 bedroom suite I was in was absolutely fantastic. Full gorgeous kitchen with marble island and countertops, 32" HDTVs in every room, WASHER/DRYER IN SUITE!!!. Some nice touches all around - you can tell they went very cheap/modern on the furniture as it's all kinda rickety yet LOOKS amazing. Staff is really accommodating - I was on the 2nd floor and the blinds weren't doing a good enough job of getting my room to be a proper "hotel blackout", so they freaking installed curtains - which did the job and looked great. Really fine service. My only complaint was the infrequency of the rooms being cleaned and towels replaced - ours were supposed to be cleaned/turned-over every 3 days, and we were lucky if it was once a week. I don't care as much about having my bed made as I do about having fresh towels every day, but whatever, it is in the perfect location, and a relative bargain. read more

Excellent hotel, great service, spacious rooms. Darren the doorman was very very helpful. Despite the cost, I plan to stay here in the future. The hotel was the nicest I've stayed in in Philly read more

This hotel and extended stay is located right off of Rittenhouse Square in the heart of the city . Lovely accomodations, Pet friendly, and helpful staff - best of all is the Location . The spacious suite styles are elegant and spacious , with a great view of Rittenhouse Square park . Also has internet access and kitchen . You wont' want to leave , its really one of the best places to stay with your dog in Center City, Philly . read more

I had an absolutely wonderful stay at the AKA Rittenhouse Square earlier this month. The hotel is beautiful. I had read that they had recently just finished their renovations and they truly did a fantastic job. I was in one of their studios and this space in particular was well appointed and quite large. The rooms are modern/contemporary in feel and there is a great large TV in the bedroom. The TVs are smart TVs and so if you do have a Netflix subscription you are able to log into your account. This was certainly an added bonus and I wish all hotels did this! There is wifi in the guest rooms as well as in the shared common spaces. The bathroom was beautiful and the entire space was exceptionally clean. There was ample storage for my luggage in the closet and there were many shelves to organize my clothes into. I was lucky in that, although I was on the second floor, I had a nice view of the square from my room. Surprisingly, although my room was facing the street and I was actually directly above the hotel entrance, there was absolutely no noise from the outside. Great people watching and very bright. Please note that housekeeping is not every day like a regular hotel, however, my understanding is that you may request this at an additional charge. For my 5 night stay I had housekeeping once and the trash was removed everyday. The second floor also had a small, but useful gym (they do have access to a larger gym in the area for those who are interested), conference rooms, a beautiful sitting area, and a small cinema. You are able to "rent out" (free of charge) the cinema if you just let them know ahead of time. If you are visiting friends in the city and just want a night in, it is a neat option. They do also have laundry facilities on the second floor which you are able to utilize. The building has a mixture of residents vs. short term guests so I personally enjoyed staying here as it felt like a non-traditional hotel stay. The staff were wonderful, kind, and very polite. Darren, the doorman, was an absolute gem. Although I was only there for 5 days, he made me feel right at home. He was always willing to help and has a wonderful attitude. I would stay at the AKA Rittenhouse again solely because of Darren and his wonderful service. Jill, at the front desk, was also very warm and helpful. She was always available for questions and is a smart addition to the staff there. While I do not know the remainder of the staff by name, I can say that everyone I interacted with during my stay were respectful and kind. I initially chose this hotel for its location. It is in prime real estate and at the heart of Rittenhouse Square. This is generally regarded as one of the nicest areas in Philadelphia and the hotel is priced exceptionally well for its locale. There are plenty of restaurants, coffee shops, and bars all within the doorstep of the hotel. I honestly had a hard time picking where to go because there are so many wonderful options there. The hotel itself also has its own restaurant and bar. While I did not have the opportunity to dine at either, I have read and heard wonderful things about both. The bar was absolutely packed almost every evening during my stay and I know from some of my local friends that the restaurant serves a very good brunch. There is also very good shopping in this area and generally most places I intended to go to were within walking distance. All in all I would highly recommend the AKA Rittenhouse to my friends and family. I intend to stay here again on my next trip to Philadelphia and am excited to try out their hotels in other locations as well. 5 stars. read more

It's like home away from home at Aka. My girlfriend took me here for a little birthday vacation and I was blown away by this place. The feel to it was so different from any other hotel I've ever stayed at. The lobby feels more like a club lounge and the elevator has purple and green lights inside. It's very nice that at night they lock the front and your key opens the lobby doors but there is always a night guard. The rooms are great and are bigger then most peoples apartments, they had full kitchens and are fully furnished. The view we had was looking right at rittenhouse square. I loved this place and would definitely go back and stay for even longer time. read more

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Very impressed with this hotel. Situated less than a block from Rittenhouse Square, this hotel has an unsupposing front, but as soon as you walk in you know you've found something special. There is mood lighting all throughout the lobby and the elevator. The staff is very friendly and helpful. The rooms are gorgeous, with dark wood furniture, and marble all over the bathroom. The rooms are suites, with a small but full kitchen and separate living room. Also, there is none of that salmon-pink and washed out-yellow color you get in alot of other hotels, it's all tastefully done in black, white, gold and silver. It's also situated in the middle of downtown and I found several wonderful places to eat, spanning several price ranges :-D The only bad thing is that the downtown area of Philadelphia seems to not have any noise ordinances, and I could hear some nightclubs going on well into the night. If I could take away a 1/2 star I would just for that, because it was hard for me to sleep. Other than that, however, I loved this hotel. They have complimentary coffee/tea and pastries in the morning. The housekeeping was also wonderful and unobtrusive. For guests staying less than one week, there is light housekeeping every day. Guests staying longer than a week only get weekly housekeeping, or upon request. They also have a laundry room on premises, and an agreement with a gym situated 3 blocks away. All in all, I was really impressed with this place. read more

The moment you see the hotel, you are impressed. The location is adorable,everything is nearby. The rooms are so clean!!! something that is very hard to find in a hotel. The bed is as comfortable as they could get .Staff very attentive and friendly especially Joe very welcoming and helpful!! overall like i said five stars!!! read more

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This is the worst hotel ever! I recently stayed here for one night traveling on just a leisure trip for the day. I drove down from Washington D.C. and found what I thought would be a great hotel hence the reviews. Although there were a couple of negative reviews, being that you cannot please everyone. As I approached the hotel I was surprised to find that parking would be three blocks away at a nearby public parking place. I had to carry all 3 bags down the street into the lobby which is just mediocre for the price that I paid. I was greeted by a warm smile and it felt like I had known her forever. She told me that I had to wait a few minutes because my check-in information had not been loaded into their system properly. I went to the bar next door to grab a drink and came back 15 minutes later and still was not able to check-in. I sat down patiently and finally after 45 minutes I was able to check-in . Upon arrival into the room it was extremely small but quaint. Bathroom was extremely small and the phone in the room to order room service or to call front desk was not working. So this is the main issue .After my stay I checked out and they gave me a warm goodbye and I left. I proceeded to get my car to find out that parking overnight is $55. I said this cannot be correct. The parking attendant said I needed a validation from the hotel so I had to walk back 3 more blocks to the hotel we go to get a validation which should have automatically been given by the hotel. So I did, and presented that back to the attendant to still be charged $35 for parking. So after 4 hours of me leaving the hotel I am charged $500. I get the notifications on my phone so I new immediately that I was being charged. I called an spoke to a front desk agent and he told me that I was smoking in the room, which is why their was a $500 charge . This is a blatant lie. I don't even smoke .I then asked to speak to the manager and she picked up the phone with a rude demeanor and tone and with complete disregard to any of my other conversation with the front desk agent and was ironically contradicting the other story the front desk agent informed me of. So my question was to the hotel if this were the case that they had a guest smoking in the room why was I not notified of this before the charge occurred on my card. A conversation from the hotel would have been appropriate but instead they made an unauthorized charge to my card and I filed a claim with American Express. I have not been refunded for this blatant lie and I will never use this hotel again In the future. I suggest you find another hotel as well because this hotel is money hungry and will nickel and dime you all the way till you check out. And charge your card for whatever they deem necessary. read more

This was one of the worst hotel stays I had ever had!! I am from Texas and I was visiting PA for the first time so this is rare I don't like to complain but it was awful. If you're visiting Philadelphia for the first time do not stay here!! Staff had attitudes down to the Front desk manager was not helpful for new visitors of the state. Please save yourself and find another hotel, you will not only save money will you save yourself heartache. Please note this is for people coming to the state of Pennsylvania for the first time. If you're from the state of Pennsylvania the rudeness may be refreshing but not for me and my Wife. I'm saying this with all sincerity of my heart and I'm telling you save your money. read more

Nice hotel pretty friendly staff. We got the 2 bedroom penthouse on the 12th floor it was ok for the price. It wasn't anything super amazing for how much we paid. Pretty decent views of Rittenhouse Square area of Philadelphia. Would definitely come back but would not plan on staying in the penthouse suite. read more

I usually stay here when I am in town, they accept pets and are in center city. The only issue is ask before you book some rooms don't have tubs on the smallest closet showers. read more

My exact words when I opened the door was, "This sh** is nice!" Had a one bedroom apartment type room with kitchen and view. The hotel is smack dab in the center of everything! The only downside was the $25 overnight garage parking around the corner and they don't valet. Just expect to carry all of your belongings. read more

AKA Rittenhouse Square - Hotels Near Me - Philadelphia, Pennsylvania

I cannot say enough great things about this hotel. We had an enormous 2 bedroom 2 bath suite with a kitchen living room and dining area. We had a late check-in at the door and we were greeted at the door by name. Bags were whisked upstairs and awaiting us was a cheese platter and a letter to my mother wishing her a happy birthday. Excellent touch. I felt as if they would have accommodated us in any way we asked. The room would have been a bargain at twice the price. We will stay again for sure. read more

Best place in Philly. Gorgeous, mature, suites that feel rich. In the perfect location - ask for a room that overlooks the square. Great staff, nice little touches. Excellent 200Mbs+ internet provided by a Comcast cable modem dedicated to room, with a router that allows device-to-device sharing (ie bring your appleTV and ariplay will work, etc.) and no stupid hotel TV system - straight up cable TV with a decent lineup. Clean full kitchen; clean, pretty and comfortable bathroom. Windows that open. Some rooms with little short balconies. Love this place - will be back many times. www.dslreports.com/speedtest/21222358 read more

Normally stay in one of the private clubs here, but with this being Philadelphia Marathon weekend the clubs were booked. Found AKA and the "room" was a 4 room suite overlooking Rittenhouse Square with very high end bathroom products. Most certainly will be my go to when visiting Philadelphia. read more

At first I was really skeptical because I was searching around for hotels in Philadelphia - Center City when I stumbled upon what seemed like an amazing deal. For two nights, we stayed in a lovely suite (1 kingsized bed, spacious living room, fully functional kitchen) for ~$400. Don't get me wrong, that's still a little steep for my taste, but compared to the $400-$600/night options that were pretty much across the street from this hotel, I had no choice but to settle for this price. Nevertheless, everything about the hotel itself was lovely and very modern/artsy. The rooms were exceptionally clean. We even got free wifi and cable, which was awesome too. Moreover, the location was great! The hotel is situated pretty much in the shopping district of center city with Anthropologie, Urban Outfitters, Coach, Burberry, etc just a 2 minute walk away! Moreover, the Rittenhouse park was right across the street. Overall, a splendid place to stay, and I will definitely stay here again when I come back to Philly. :] Plus, I think I might've stumbled upon Lady Gaga in the very colorful elevator (especially because paparazzi were outside the hotel), tehehe. read more

Location couldn't have been better for us. So many pubs nearby. We were upgraded from a studio to 1 bedroom. Very nice. Would definitely stay there again. read more