This was a Birthday gift ,a weekend at the Sonesta ,its was absolutely the best birthday this far I…read morereally enjoyed myself the staff and the service was wonderful, the food and dinning was absolutely awesome, The best part was the bed OMG very great sleep, Thanks so very much Sonesta Gwen Staten ,Blessed Hands ps,we must come back when the pool opens up

Stayed here as part of a company conference trip (affiliate/preferred hotel with my company) Booked…read morea non refundable room expecting it to charge at date of booking. Come to find out 2 days before my departure THROUGH EMAIL that my card was no longer valid and if I did not call them by 6pm that night I would loose the reservation on a fully booked hotel that week. Email said to call hotel and ask for the manger on duty. Got this email at 3:45pm so with less than 3 hours I frantically called the hotel line only to be put on hold and loop back to the receptionist 3 times. Told there is no manager on duty but she would connect me to a supervisor. Loop again 3 times and told to call back after check in. Called an hour later, now 5pm same story but left my name and number with receptionist. Emailed the chain that sent me the original email and there must've been a manger on that line cause I got a call within 5 minutes of replying with what I experienced. Replaced card, fine all said and done. Check in and stay was fine. I like the historic feel of the hotel but the room was outdated. Shower leaked and could use an update. Staff were fine. Business like, so not overly friendly or rude. Mostly stoic. Today checking my bank card I saw an extra charge for $46 just called SONESTA. Check my bill again and see 2 separate destination charges $1.00 each and a $46 charge just called VISA. Call hotel and was told that they charge a Destination fee of $23 per night and that $1.00 was a hold until they actually process the fee. Go on their webiste and see "Center City Hotel Destination Fee. At our Center City hotel, room rates are subject to a daily Destination Fee of $20.00 (plus applicable taxes) ". Had no idea this was a thing now but majorly disappointed it included a "$10 daily food & nonalcoholic beverage credit in Art Bar or The Breakfast Cafe which I never knew I had or was told about how to redeem." It also says it covers coffee/tea in room, SEASONAL pool access, gym access and wifi for unlimited devices. (Things that used to be complimentary) Would not choose to stay here if I had the choice. Too many hidden fees other hotels are up front about. Lack of communication and threatening to take my room away if I didn't call back in less than 2 hours then NOT answering the phone was extremely unprofessional.

Amazing location and the inn keeper Lisa is phenomenal! The hotel is straight out of the gilded…read moreage, the rooms are ample with lots of light, but be warned there's lots of stairs. Lisa was very accommodating and even let me stay in an open suite that wasn't booked one of the nights of our stay. We arrived early and had no problem leaving our bags in the lobby, check in /check out was very smooth. Would recommend and 1000% stay again

Nice hotel from what I've seen - my friend stood there for a night but not really. The door battery…read moredied so she could not stay in her room. No one was at the hotel to help her get back into her old room so someone put her in a different room. That was nice and considerate and all- but someone should have been able to unlock her room. She had important medication and her phone charger locked in the first room so she wasn't able to sleep at night. They told my friend at 6 am someone would be able to unlock the other room which she was fine with. 7:20 rolls around no one is there. Her phone was nearly dead (because of the concert she had just attended) so I called the number on here and whoever it was answered with just "hello?" With an attitude. When I explained (quite angrily) that my friend was told 6 am- it's past 7 no one is there, her phone is dead and she needs her medication the person responded with "well I'm on my way." With no disregard or care. I was about to call the cops because this is ridiculous. No matter how much the urgency was explained the hotel staff I spoke with had no care to hear about it. Just very rude and unprofessional. I would not stay here alone out of fear of the door locking- maybe buddy up. Since this is a small hotel I suppose there isn't staff to help around the clock... since my friend had to wait from 1:30 am to now 7:22 and no one is there to help her. There's not exactly a front desk. Beautiful stylish clean hotel- nice location but extremely unprofessional staff. There should be extra physical emergency keys on the premises for when the door lock battery dies.

This hotel is quite nice!! The receptionist was lovely and helpful, providing us with good…read morerecommendations for restaurants (hint: 13th st) and the hotel staff kept my room clean and towels stocked. I would come back here, given the chance!!

You can't tell from my pic (thanks, iPhone?!), taken at about 4pm, but my room is incredibly dim…read more With no overhead lighting & only a couple faint lamps, be prepared for it to feel like nighttime all the time. The maintenance team removed a shade from a lamp in an attempt to help, but the weak bulbs failed to provide sufficient illumination. If it weren't for this issue, I would've rated Courtyard four stars; as it stands, I won't book another room here until ceiling lights are installed, which is a shame because otherwise, the room was well appointed with a comfortable bed & great shower pressure. Front desk employees were warm & welcoming. Lobby area has a bright & spacious lounge. For food options, there's a Trader Joe's located across the street, as well as drinks, snacks, & basic medicine & toiletries for sale in the lobby. I don't make it a habit to quote the Bible, but please, Courtyard, let there be light!

Apparently not what it used to be. The property has been on the market for some two years and they…read moreseem to have stopped doing maintenance while they try to sell it. Pros: good location, good staff, free happy hour each night with snacks and wine. Cons: stained and discolored carpet and bath tile. Very limited options for breakfast. No fruit at all. Waffle machine seems to burn on the outside and stay raw on the inside.

The Alexander Inn has been a favorite of my wife and myself since 2019…read more We checked in Friday afternoon, Jan. 23, 2026. To be fair, there was a pending snow storm over the weekend, so reservations were few, and it's 17 degrees outside. The first observations weren't good. The bedspread appeared not to have been washed, the sink leaked water and, worst of all, the room was cold. REALLY COLD, maybe 55 degrees. (I don't carry a thermometer.) We did advise the front desk of the issues, and they did attend to the bedding, but were unable to increase the temperature. (Note: We did ask other guests about this. Some said their room was "fine" temperature-wise, and others said their room was "hot.") The breakfast offered to all guests is basic: bagels, English muffins, hard-boiled eggs, juice, tea, and fresh fruit. Their coffee was delicious and an attendant was on top of the breakfast bar at all times. We thought the front desk and custodian did their best, considering the challenges. Nevertheless, the rooms weren't up to past standards. We're disappointed with our recent visit and hope standards improve.

My daughter and I, first time visit to Philadelphia to experience the 250th Semiquincentennial…read more We booked the AKA because of the location and the hotel offers suites with two bedroom/two baths. Ideal for privacy but a shared space. Location is superb. Walking distance of everything in downtown Philadelphia, old town, and all the historical areas. Rittenhouse Square is a large urban park surrounded by upper scale restaurants, coffee shops and all the usual urban amenities. Hotel doors open just across the street from the park. The Hotel staff were extremely friendly and always helpful. The Hotel is more boutique feeling with a bar to your right as you enter and a swanky restuarant to the left. The room had a small kitchen, large common area and two very nice bedrooms both with their own bathroom. I do recommend.

This visit was so amazing. Our suite was excellent, so huge with a gorgeous view. The staff is very…read moreattentive! So helpful. Juliette, Wister, India...they were amazing. Secret tip; they have a really cool screening room you can reserve. That was such a plus for us we binge watched a show in that theater. It was INCREDIBLE. All the soaps and everything were really yummy smelling. The kitchen had everything you need. It was really a great stay for us. The only reason I didn't give it 5 stars was the the wi-fi was a little slow and the beds could be a little more comfy. But honestly that's quibble. Run don't walk to stay here. It's the perfect location

Very old but classic building, small stairways, a bit creaky. We were in room 101 and had people…read moreabove us who had a crying boy we could not sleep by. The breakfast is not for those on low carb diets . . . buns, toast, cereal . . . hard boiled eggs were difficult to peel and over cooked. Location is excellent and close to many Philly points ofd interest. Kitchenette was less than minimally supplied. No sharp knives, pans or even a wine opener. Still, nice place overall and can moderately recommend.

This boutique hotel was just what I expected from the images that we viewed on Expedia and other…read moresources. My husband really liked the historic appeal, and I liked the proximity to the historic sites. I also liked the promise of the continental breakfast and the images we saw promised more, but more on that later. When we arrived in Philadelphia, we assumed that the "L" would bring us quicker to the hotel and closer than what we were informed. We were told by the hotel staff to get off at the 8th and Market stop, but instead followed the conductor's instructions, who told us to get off at Jefferson station, which we did. From the fashion shops at that station to the hotel, it was perhaps a few blocks or a 10 minute walk. We didn't mind, but I wouldn't consider this if I were traveling with children or a lot of luggage. The hotel is located in an alleyway, and not what I pictured. There is a tall, modern apartment building in front of it and it is really close to a hospital, and lots of other very tall modern buildings. The hotel, like other old historic buildings, including nearby Independence Hall, are all surrounded by tall and modern buildings, again not what I pictured. The staff at this hotel weren't on the same page as far as narrating this hotel's interesting history. The young lady who gave us a slight tour and showed us our room didn't tell us the history, such as an older woman who also works at the hotel gave other people some detail I had to listen in on. The hotel is old and very classy. It is definitely a boutique hotel and not a place to stay with children. Our first room was delightfully beautiful. However, the mattress wasn't comfortable, and it felt as if we were sinking head down. We were in room 201 and found that you can hear street traffic from 8th street and particularly the after-hours door, shutting and closing pretty well to keep from a good night's sleep. I would suggest that the hotel fix the after hour's door problem because it's not only that people aren't cognizant of others sleeping above when they enter but that the door is truly noisy, especially when you must shut it firmly to make sure that it is shut. The manager, fortunately, was accommodating and had reassigned us a different room on the other side of the hotel, away from the street and with a more comfortable bed. The continental breakfast was satisfactory, to say the least. There was yogurt, muffins, bagels, small box cereal, small bonabell cheese, coffee, milk, and OJ. The eggs were what I found disappointing. I had seen elsewhere images of small quiches for breakfast, but instead, they had hardboiled eggs. This is not your continental breakfast that you get with waffles at Holiday Inn. There is a restaurant on site, but it opens for lunch and dinner, and I don't recommend it. I reviewed this separately. We ended up going to La Pien cafe and bakery down the street and also found a Starbucks nearby. The best part about this hotel was how close it is to Independence Hall, Congress Hall, and, of course, Liberty Bell. I would recommend staying here if you've never been to Philly and want to visit the historic landmarks. F.Y.I take the Flash (a bus that can be located at the Visitor's center directly behind Liberty Bell). It costs like $5 a day for all main stops and was free the next day after the 4th of July.

I visited the Mint House as part of a Yelp Elite event and the rooms were surprisingly lovely. I…read moredidn't realize that all of the rooms are apartment-style, with a full kitchen and washer/dryer. I'm definitely adding it to my list of places to recommend to visiting colleagues, friends and family. My current review is for looks alone. I'll update on service once I've stayed there.

This is more of an air bnb than a hotel. It's located on a busy street so parking is hard. There…read moreare quite a few parking garages close by. When you walk in, the foyer is a very grand feeling. There is also a restaurant downstairs if you don't feel like going out. The elevator requires a card key to use. We booked a city view 2 bedroom, 3 bath unit, it was very clean and spacious. The character of this building and our unit was beautiful - both bedrooms had their own bathrooms and located upstairs. Downstairs was a kitchen- sitting area with tv- dining room and another full bathroom. Even had great desk area if you need to work. The windows were huge, which let in a lot of light - the window sill was big enough to sit on and just glare out. Since we were on the City side - you hear everything (mostly the cars) all day - but that didn't bother us and they provide ear plugs if needed. There is a Aldi grocery store next door, also plenty of restaurants in the area. The Met theatre is also right up the street.

I had an incredibly fine stay here. The staff were incredibly kind and accommodating, even held our…read morebags after check out so we could continue exploring the city until our departure time. The pool is great, I'm a fan of the communal vibes in on the third floor. The amenities are generous, and the residents are nice. The apartment was a one bedroom and spacious. Comfortable, clean, furnished. Would stay here again.

We loved the location and could walk anywhere we wanted. Loved the extra amenities like the…read morecommunity spaces and gym. I didn't need to rent a coworking membership while I was there because they had everything I needed. The front desk was very helpful. The view is great. The only downside I had was the comfort of the furniture and the flimsiness of the glass coffee table that we nearly flipped once or twice a day.