We had a bit of a rocky start. The first room had a strong smell of bleach, almost unbearable smell, glass shards on the floor, and a spider, but the staff switched our room and the second room was much better. It also had no carpet, which was a plus. If you're planning to go to any stadiums, this hotel is a great pick! It's about a 30 second walk to the train, which takes you directly to the stadiums in about 10 minutes. No need for a rental car everything else such as food, dessert, coffee, and shopping was all within walking distance. The biggest downside was the elevator situation. Only one elevator was working, so getting between floors took forever. During our stay, the elevator also completely broke while we were on the 10th floor. Overall, the location was definitely the highlight! read more

A normal hotel but far from upscale. I'm not quite sure what they were going for here. Feels like a hotel in an identity crisis in need of a makeover. Could be good with a few tweaks. While it does have valet service, the crack woman loitering outside the door negates that upscale feeling from the start. Check in is located on the 2nd floor but 2 of the 3 elevators are broken leading to a line of people waiting several minutes to reveal an already full elevator. So I took the stairs. Before I got to my room there was an overfilled waste bin propping open the hallway door. The room had a unique layout and seemed more "techie" than upscale at first. The room was cool - literally - I could not turn off the fan. Options were auto, low and high- no off. There was a little cell phone shelf for charging and a bluetooth mirror. I don't think I've ever seen a bluetooth mirror in an hotel before. The little cell phone shelf is cool but also feels a little redundant in a hotel room when you have better-located charging options by the bed and desk. The "techie" feel fell flat though when turning on the TV. There's no bluetooth to stream content and there isn't even one of those in room hotel internal channels. You turn the TV on and immediately get blasted by old school black and white static from cosmic radiation. The room looked clean and did have plenty of towels. More than I've ever seen in a hotel room before. There is a little shop with self checkout but the self checkout is right up there next to the check in, so I didn't buy anything because its a little embarrassing to be doing work to self check out right less than 1 foot away from the person checking you in. The restaurant seemed mid with much better options within a 5-minute walk outside - and you have to walk fast though to avoid getting accosted. read more

See all

We spent three nights with the Cambria, and truly enjoyed our stay. We arrived well before check-in time, and though our room was still being prepared, the kind guest services agent secured our luggage and effects so that we could explore the area while waiting. The 8th floor standard room we received was large and well appointed. The shower facility was a standout. Beautiful rain shower. Great water temp and water pressure control. The liquid amenities were filled and functioned well. Coffee / tea, as well as microwave and small refrigerator made this place home for us. Broad Street can be noisy, but the windows sealed well enough to ensure a good night's rest. Morning breakfast (big thank you to Kimberly!) was tasty, especially the breakfast meats. Everything was clean, plated beautifully and good. No complaints. A good stay. read more

See all

Was I wowed - no. But basically this is a decent hotel for the price and location. We were just in town for 1 night and the room was perfectly adequate. But that's about all I can say about this location. The overnight parking was ridiculously expensive - so we self parked across the street for less. read more

See all

DON'T STAY HERE! Two of the three elevators are broken with no estimate for a repair date. The sole working elevator shares service with a busy rooftop restaurant. The staff made no attempt to manage the elevator traffic. Housekeeping is non-existent. Our hallway was flooded with water(?) seeping from a nearby room. Staff seemed overwhelmed and disinterested. The front desk was frequently unattended and did not pick up calls. In the Ladies Room off the lobby, only one stall was usable due to two out of order signs, and one broken lock. It's a shame since the location is fantastic. read more

Cambria Hotel - Ladies Room by Lobby - Hotels Near Me - Philadelphia, Pennsylvania

See all

First, when we pulled up we were told valet parking was full. But we could park across the street for $40 a night. Then when we checked into our suite we realized the air conditioning wasn't working in the main room, only in the bedroom. We notified the front desk twice. Then when we were leaving for the evening we went to the front desk again. We were asked if it was ok if someone went into the room while we were out to fix it. We said yes. When we got back it was around 1am and still not AC. So we had no choice but to put the AC in the bedroom as low as possible and leave the door open so my kids sleeping on the pullout couch weren't so hot. Didn't work too well since the AC doesn't go below 65. I'd avoid this place!!! read more

Cambria Hotel - Alarm clock with no power - Hotels Near Me - Philadelphia, Pennsylvania

See all

This hotel is a disgrace. We booked what was supposed to be a 2 queen room with handicap accessible shower. After checking in and being sent to the 15th floor with my wheelchair bound mother, I found the shower was not the "roll-in" shower we were promised. After venturing back down to the first floor the front desk person on duty (who bless him tried to be helpful) wasn't aware of what rooms were available that could accommodate us. He eventually put us in a suite on the 7th floor. Sounds like an upgrade right? Nope. After getting mom settled, and letting her shower, I realized there was only one bed. There was also a sofa bed. Greaaaaat. The sofa itself was filthy (see photos), and the mattress itself (see photos) was worse. I also tried to get a cup to get water to give to my mom to take her medicines and the cup (see photos, admittedly hard to see) looked like it had water staining on it. I've contacted Choice Hotels about this horrible experience, but haven't heard back. I did however get an email asking how my experience with Resolution Specialist MJ was. So that's nice, no one contacted me, and they pretended that they did (see photo). I don't know how this place is allowed to operate. Stay far away from this place. Far Far Far Away read more

See all

I stayed here for two weeks during the spring. I was excited to visit Philly and found a great hotel to stay in. The prices here were surprisingly affordable compared to the surrounding area. I was able to check in easily on a Monday. You enter through the ground level but had to go upstairs to the lobby. They have a restaurant and bar available if you are in need of nourishment. The staff guided me through the different offerings at the hotel. There is a snack mart with items for purchase. They offer free coffee in the morning with breakfast for an additional charge of $20. My first week I was on the 12th floor. It is almost like a studio apartment. You have your bed in one side and a table and fridge on the other. The bathroom was very spacious and provided everything I needed. It had great views of the city street. You also are facing directly at the hotel across the street which makes it slightly awkward if you have your blinds open at night. The bed was very comfortable. I enjoyed having a large table where I could set up my laptop and work easily. There was a microwave and fridge which provided me with storage for my food when needed. The second time I was put on the fourth floor which gave me a side view of the parking lot which was not as exciting. I did not try the food there but I did come down for daily coffee. I didn't want to spend five or six dollars every day going out for coffee. Fortunately, they had free coffee here. It was not the greatest in the world but it had caffeine. That was all I needed before heading out for the day. I did check out Attico Rooftop one night for happy hour. They do have drink and food specials available. During the weekends I assume everything gets crowded with party goers. Both weeks I was there they had weddings occurring. There is a large venue down the street so I assume everyone comes back here after. Overall, this is a great hotel and I will come back again. read more

Cambria Hotel - Hotels Near Me - Philadelphia, Pennsylvania

Clean spacious room, excellent location, reasonable price, responsive staff, no issues with my stay.

I've generally had really good experiences with Cambria hotels, but this one in Downtown Center City was a bit of a let down. At check-in, the credit card swiping machines weren't working at the desk. My family and I had two rooms booked for the night, and the woman checking us in gave my two family members for the first room a room that was actually already assigned to people. They got upstairs, held their card up to the door, and ended up walking in on a mother + daughter who were already in the room. Definitely not a great way to start a stay! The rooms themselves were off-putting. Glass in/around the bathroom didn't seem cleaned well, the bedding was dirty (turned down the comforter and almost seemed like someone had been in the bed with their sneakers on and it hadn't been cleaned/the bedding hadn't been changed), and I moved some pillows on the lounge furniture in the room only to find they were covering a really large stain... so that was pretty gross. For the cost of the room - and the $70+ valet(!) for the single overnight - I expected a lot more. Staff weren't especially helpful or pleasant (legit acted like they didn't really want to be bothered). Only ended up in this hotel because a friend of my mother's stayed in it recently and had good things to say - so my family and I decided to try it too. I've stayed in much better hotels in Philly though - and in much better locations. This wouldn't be a place I would recommend. read more

See all

Hey friends! I discovered this hotel on my travel agency site and it came highly recommended. Here's some of the pros and cons of Cambria Hotel: Pros: Beautiful views from rooms on the 15th floor Friendly Staff Rooftop Restaurant attached to the hotel 24/7 Mini Mart in the lobby with snacks and toiletries for purchase Bluetooth mirror in the bathroom Service dog friendly Walking distance from many attractions, restaurants, bars and Reading Terminal Cons: -No onsite parking. Parking is at your own expense. Valet, street or garage parking. I'll definitely would return for a stay at this hotel. Enjoy your stay read more

Cambria Hotel - 15th floor view - Hotels Near Me - Philadelphia, Pennsylvania

The room had blood stains on the seats. It was gross! The flooring was dirty and the headboard also. The bathroom counter had clearly not been cleaned either. The front desk did not blink when we offered to show pictures of the stained seating in the room. No offer to make it right. The location is great but the rooms are not clean. We had to move from our 1st room when the heat was stuck on a 90 degree day. read more

This is the Ghetto hotel, room smells like it was cleaned with old dirty rags no A/C incompetent staff and no decent lighting. This is the kind of place you would have brought a hooker in the 70's then cut up your drugs. Avoid this place at all costs. read more

I was pleasantly surprised with this hotel. We were looking for an affordable option to stay during Christmas time. The location is great and the price was very reasonable. Being on the less expensive end, I didn't expect much, but was very pleased. There is no onsite self parking but the valet was friendly and helpful and took care of parking for us. The hotel lobby is on the second floor along with a bar. There is also a rooftop bar here, which we did not get a chance to check out but seemed popular. There's a balcony on the second level you can have a drink on or just walk out to get fresh air. Our room was very nice. Typical smaller city hotel style but updated and clean. The bathroom was large, Bluetooth speakers around the mirror, and the room was perfect for our needs. We were on the 12th floor which gave great city views from our window. The hotel was on the smaller side which I prefer and overall, I would definitely recommend staying here. I'll be going back. read more

Stayaway - Room was dirty upon checking in - hair balls on the floor of the shower and a curly hair in the cup - Room was booked from Tuesday to Friday, Thursday morning i got a housekeeper and another staff member asking me to leave and another phone call from the front desk asking me to come down and book another night, after calling hotel tonight they then returned my call to tell me it was their mistake - Ordered Grubhub and it was delivered to the front desk (Imani) and they had my name and room number, no call and when I asked Imani when it arrived she said it was there for 10 minutes (sigh) - Here is the kicked I needed to borrow a pen and Imani said we had to use the pen at the desk and that I could not borrow it. Not good... Edit I approached another person later tonight and he gave me a pen no problem now I am thinking Imani is racist.. the person I talked too said their is no policy to keep the pen at the front desk and I was even able to take the pen with me to the room read more

I think this is a fabulous hotel. For one, the location is great. The staff here are very friendly and helpful. They also have a rooftop bar. The rooms are spacious, we had a great view of the city. We were able to see the Independence Day fireworks from our room. If I had to deduct a star for anything, it would be for the bathroom lighting, I would probably bring a lighted mirror. Other than that, I had a great stay. read more

This place doesn't even have basic amenities like bottled water in the room or a bottle to go get filtered water. The room is dark af including the bathroom. We are here for a wedding and the bathroom is so dark I can't even see my face on the mirror well enough to do basic makeup, let alone get ready for a black tie event. They had to bring me lamps to put in the bathroom including a construction lamp! The thing is, there are only 2 outlets in the bathroom so if I plug in the lamps, I can't plug in my curling iron and blow dryer. They don't have extension cords. The walls are buckled from water damage. The TV is old with a broken remote and doesn't have any smart features or streaming apps. The ironing board has stains on it. The air conditioner is loud and I have it set at 66 and it's barely cool in here despite running it all evening and night. The pillows are smaller than standard size on a king size bed and the sheets are scratchy. I travel A LOT and have stayed in some questionable places with better beds and better lighting than this. Honestly, avoid this place. There's a DoubleTree next door that is likely 10 times better. If my kids weren't arriving to this same hotel to spend time with us on this wedding weekend, we would have moved to a different hotel. The photos show the bathroom during the day with full lights on. read more

See all

I booked this hotel because of it's proximity to the theatre and other places we were going in Philly for the weekend. Thankfully, everything we had planned was in walking distance from us so we appreciated the location. Our room was really nice but the ONLY thing we would say is the bed being in the middle of the room the way it was kind of made the room seem much smaller. The bed was comfortable, though and it felt good to get good rest while we were there. The shower was also interesting. There's only one side of glass and no door to close. The water pressure was great but I wish the shower had a door. The room was pretty clean but it seemed as if it was empty for a while before we got there because there was some dust on the furniture. I would say that my BIGGEST complaint was the lack of elevator quickness/availability, etc. The elevators were very, very slow and because of that people would pile into the one elevator that showed up. Additionally, if you come back to the hotel after a certain time one elevator is specifically for the rooftop bar so that put us down to ONE WORKING ELEVATOR to get to our room on the 11th floor. There were ALWAYS many people waiting for the elevator so I would encourage the hotel to work that part out. Sadly, having had knee surgery, steps aren't something that's easy or efficient for me right now. At least not up to the 11th floor. The registration desk was on the 2nd Floor so if you're tired from traveling and just want to check in, know that you'll have to wait for at least 10 minutes for an elevator. That might not seem like a lot but when you've been traveling and all you want to do is get into your room and relax, this part can be frustrating. Overall the hotel was really nice and we enjoyed our stay for the most part. read more

Very very beautiful hotel. The front desk + valet are very lazy and inattentive. The revolving door is inoperable, instead of tell you or putting a sign up, they are too busy on their phones to tell you anything at all. Check-in was smooth, the rooms are beautiful and have ambience lightning. Great to set a mood, awful if you actually need to get dressed or do makeup. The lights are very very dim in the bathroom. Rainfall showers, not black girl friendly at all. Iykyk* The walls are paper thin so you will hear everyone else's conversations. I probably won't stay here again. read more

If I could give negative stars to this hotel, believe me I would. This was THE WORST HOSPITALITY EXPERIENCE I HAVE EVER HAD THE DISPLEASURE OF DEALING WITH. My parents and I went to Philadelphia this past weekend for a wedding. We booked a room here in the wedding party suites. Unfortunately we had to leave a day later than planned due to unforeseen circumstances. My mother called the hotel SEVENT TIMES that day to inform them we were running late and please do not cancel our room. NOONE ANSWERED THE PHONE until the last time when she was informed that a note would be placed on the reservation. So we drove from Pittsburgh the next day and got all the way to the hotel, unloaded all of our bags and took them up to the second floor reception desk only to be told that our reservation had been canceled, our room was given to someone else and the hotel was fully booked. The hotel was clearly short staffed as every time we asked a question, the girl at reception would disappear for minutes at a time (no wonder no one is answering the phones) and then reappear. She had an earbud in her left ear for the entire 1+ hour we were in the lobby trying to rectify the situation. When my mom asked for the number to guest relations she said she didn't have it, turned her back on my mother and started waiting on the next guest. The manager was of no help. All she could do was get us a room at a nearby hotel. LITERALLY THE WORST CUSTOMER EXPERIENCE IVE EVER DEALT WITH. This was the exact OPPOSITE OF HOSPITALITY. read more

Location is ok but the room and common areas were dirty. Not family friendly/safe feeling. read more

Cambria Hotel - Headboard very dusty - Hotels Near Me - Philadelphia, Pennsylvania

See all

2nd visit here was just as good as the first. Hotel staff is super friendly. Check in was a breeze. Room was spotless and comfortable with a nice city view. Price can't be beaten for downtown and you're within striking distance of the stadium and south st. There's also a ridiculously good kebab truck on the corner that doesn't seem to have a name but it's crazy good. read more

Overall very clean well kept spaces. The bed was comfy and the shower nice and hot. My only negative was that the safe was locked upon arrival and I didn't have the time to request it be opened. So I took my chances leaving valuables in the room. Al went well fortunately. Upon checking out we were able to store our bags to pick up later, which was a much appreciated service. They also provided infused water in the lobby which was also a nice touch. read more

Was treated badly when they overbooked my reservation. Had confirmation and an email from the Cambria and they would not take any responsibility at all. Totally unacceptable read more

Unfortunately, this place fell extremely short. The staff were unprofessional, making advances at me multiple times throughout my stay. The sheets in my room were dirty and stained. The toilet ran all night long. My calls and inquiries for new bedding and maintenance went unanswered. I was forced to lay towels down on the bed due to the dirty bedding. Management (Steven Tyson) only reached out to me after I completed the online survey and even that was a hollow apology. I was not offered a refund or any other form of compensation. Terrible service. There are plenty of better hotels in the area. read more

See all

We stayed here as a friends wedding was around the corner at The Lucy. The hotel itself is very nice and well decorated. I also really like the vibe of it. They have beautiful staircase that leads to the lobby. The lobby itself has a gorgeous fireplace and comfortable seating. The rooms are comfortable and big. The bed was also very comfortable. I was disappointed by 2 things in this hotel: The staff/service & the cleanliness. Staff/Service: Everyone always looked annoyed in general. I only dealt with the staff while checking in. We were the only ones there and she was checking her phone and barely acknowledged us. She also just looked annoyed that she even had to help us and I didn't understand the behavior especially for what we're paying. We also weren't making any demands, we were simply just checking in so it made no sense. The hotel did not have our room type ready so they did at least comp us and let us check out late, 1pm. The issue, no one communicates and someone walked into our room without even knocking at 11:30 in the morning the day of check out. This is definitely not something I expect at any hotel. Cleanliness: Our bedroom was fairly clean, no issues. However, our bathroom had hair on the shower walls and even when we had housekeeping come again, the hair was STILL there. When we sat in the lobby, the carpet was stained and there was some trash on the drum tables. We got to the lobby pretty early in the morning so it couldn't even have been previous people sitting there who created the mess. Location: It's pretty central to many things and public transport is right outside the hotel so that makes getting around without a car easy. Parking: Overnight parking at the hotel is very expensive. There is a garage across the street that's $10 cheaper and around the corner there is a garage that's $20 cheaper. Both garages were so close I definitely think it's not necessary to park at the hotel. If you found this helpful follow us on Instagram: @TheShahLALand read more

See all

I'm going to be perfectly honest when I say I'm over hotels no longer offering housekeeping. If you're not going to clean my room then at least have the decency to have it be presentable for when I check in. The Cambria misses the mark on so many levels. There's a questionable spot by the bed on the floor that I'm hoping is not someone's bodily fluids. There's a hole in the bath towel. There's a stain on the headboard. There's a stain in the toilet. You get the idea. The location is great but that's about where it ends. My husband and I stayed here for the Philly half weekend and although the lobby is nice the rooms are seriously lacking upkeep. Did I mention the spotty Wi-Fi? I expect better from a hotel if this price range. Oh, and the coin laundry is $5.75 to wash. No change available at the front desk. The front desk staff was super helpful and directed me to a coin laundry. read more

See all

The hotel lobby is on the second floor, there was a long queue for check in due to understaffing issues. Got in to a icy cold room and had to turn the heat up. Attempted to hop in the shower but the shampoo and the bath soap was none existent. The housekeeper did not restock the soaps. I also had problems getting the sink to drain, the toilet seat wasn't positioned right and was lopsided. I also believe the staff did not put clean towels since there were so many stains on most of them. They did not change the bed sheets either because there were multiple strands of different colored hair on the sheets when I pulled off the cover. Overall the cleanliness of the hotel is 1/10, the wait to get checked in is 2/10, and the amenities here are 2/10. It's a great location to be in the city but I wouldn't really recommend staying here. I also stayed on a weekend, there's a club bar upstairs near the top floor and I can hear the music blaring outside my room. read more

See all

The man, his name is Matthew, who worked today, December 6th, didn't want to give me my package, which arrived at the hotel in my name. I asked him to check if any packages had arrived. He didn't check and said nothing had arrived today. The woman who worked with him today said she'd go check and found my package. Two days ago, I contacted with Matthew and my package was lost. This is the second package this man has refused to give me. He told me to check out of the hotel. That's how they resolve the issue: when he's caught committing fraud, he tells me to check out of the hotel! read more

We enjoyed two nights at Cambria hotel. The room was spacious and clean. The staff was friendly and accommodating. They let us check in early and they held our bags for us after checking out. They gave us recommendations for things and places to go to in the area. Good location right in the middle of center city, with a beautiful view of the town hall. read more

See all

It was a very busy hotel . The amenities were nice with a good patio and nice location. The room was just ok- the bed was in the middle of the room and it was noisy. It was clean, but felt old. Coffee maker didn't work. Will look for different hotel when I go back read more

We stayed 1 night, passing through, to see the sites. There is a beautiful view of the city hall at the end of the street. We pulled up and had to go inside to get a valet. ($66 per night, btw.) Gathering our things, a gentleman asked if we were checking in, showed us to the automatic, rotating door, and brought us to the lobby on the 2nd floor to check in. There seemed to be some chaos at the desk. The person checking us in was helping the next person before finishing with the first. She also did this when we checked out. She would tell the person she was helping to wait and then take the next person. Its didn't make sense and came off as rude. She didnt tell us we had to scan our room card on the elevator. Thankfully, a kind employee on the 3rd floor (we couldn't get above the 3rd floor) told us to scan our card. Finally getting to our room, it was clean and cool. A king bed which was pretty comfy, a bench along a window, and a desk/kitchen area. Everything we needed. The view wasn't great, but we didnt expect much. The bathroom had bluetooth speakers for the shower. The shower, however, did not have a door or curtain. There was half a glass wall. It seemed enough, but upon showering, half the bathroom got soaked. Towels had to be left along the opening of the shower. The hotel is located close to the theaters and plenty of restaurants. Only about a half mile walk to Magic Gardens and Independence Hall. There is an awful stench around the street outside. We thought maybe its was just the construction around the corner, but it seemed to be everywhere we went! Its was quiet enough. There is a restaurant on the lobby level. There is also a rooftop bar, whoch must also be a nightclub on the weekends. Friday night there was a line and bouncer at one elevator, checking IDs. Upon checkout, texting the valet for our car did not work. When we left we had to wait a bit for our car. The valets were very helpful, otherwise. read more

See all

This hotel has a great location in Center City. Plenty of parking garages around so you can avoid the $64 a night rate the hotel gets you for. The check in process was a bit delayed and it felt like everyone was lumped on top of each other. Just seemed so disorganized. Also, housekeeping could pay a bit more attention to detail, just some minor things but I expected more. All in all a great stay, would stay here again, $166 includes taxes and fees through booking dot com. read more

We enjoyed our 1st weekend at Philly at this hotel! On the strip of the Arts area it was nearby a lot of great restaurants, the Reading Terminal and more. We stayed in the corner room with had beautiful views and was VERY spacious. The heat took a long time to warm up, floors were still cold, and bathroom but overall a wonderful stay-just bring slippers if you don't like cold floors! The shower is huge but doesn't have a door to trap the warm of the water in so you'll feel the coldness from out of the showers which is uncomfortable for some. Room had a Keurig, pods, and all you need to make some coffee and grab some ice. A mini fridge below which is great to store any leftovers, drinks, you name it. Dining table great for takeout especially during these times where some restaurants aren't dining in yet or if you don't feel comfortable dining in yet. Bed and overall room was super comfy and spacious. We had a great stay and look forward to coming back one day! read more

See all

We stayed at the Cambria one night while visiting Philadelphia. It is right downtown and only a couple of blocks from city hall and about a half mile walk from independence hall, liberty bell, and reading Terminal market. There is valet available if you are driving we utilized all the public transportation throughout the city. The hotel has plenty of amenities including a lobby bar, rooftop bar, and a full gym. The gym had plenty of weight machines and free weights as well. You do have to scan your card at the elevator. The room was decent and the bathroom mirror had Bluetooth so you could connect your phone while you are getting ready. The lobby was very nice and we didn't have any issues checking in and out. A recommendation from me due to the proximity of where everything is at and the device that we got. read more

It was a spacious room, and the front desk reps were great, especially the gentleman from the overnight. However, they didn't leave us with much toiletries... I had to call them for them, and even then, they had us waiting for at least half an hour. The checkout process was smooth. read more

Avoid at all cost!!!! Booked property with a third party site for a 1 night stay to experience Christmas Town in Philadelphia. Traveled 3 hrs with wife and daughter only to be told the parking is inadequate and unavailable. Valet attendant informed me on arrival there's currently no availability for parking at this time. Property suggested there should be parking available in self parking close by. After trying to find parking for over an hr in the self parking garage with no success. I contacted Customer service for assistance and a solution to the inadequate parking for traveling Customer from out of state. Customer service was unprofessional transferring me from one person to the next. Once I finally was connected to someone after having to call several times. Customer service would not grant my request for a cancelation and refund. Customer service stated I would have to contact the third party for the request. After another 30 mins of trying to find parking with no success I revisited the property. Once I returned to the property my request for a cancelation was granted by the property however refund was depending third party site to receive cancelation from property to receive funds. Endured 4.5 hrs of travel to have the worst Christmas experience in my 40 yrs of life. I will never book a stay at a Cambria property. read more

This has been, without a doubt, one of the worst experiences of my entire life. From the moment I walked into this hotel, I had to wait 30-45 minutes just to check in. The hotel is disgustingly unclean, and despite all the bad reviews, I had no choice but to stay there due to a last-minute trip. The customer service is absolutely horrendous. To make matters worse, they accidentally charged nearly $1,700 to my card, which caused me to be late on my rent. There is zero accountability. No one is ever available to speak with when you call. I had to call customer service more than 10 times before they "accidentally" gave me the manager's contact information, but I've yet to hear from them. It literally took 45 minutes to get clean towels, which is unacceptable. This entire experience has been a nightmare, and I sincerely hope no one else is treated this way when they decide to stay here. read more

The good: The location is mighty convenient right in the heart of downtown Philadelphia. You're within walking distance of a lot of great restaurants and sites to see. The room was clean and the beds comfortable. Plus, the noise of the outside world was barely heard. The staff was nice and knowledgeable. The one who's checked us in gave us the name of a great place for cheesesteaks - that wasn't one of the famous ones everyone praises. Their mini store had some variety that was okay enough when looking for a snack. The bad: Valet parking for each night is $45. It is certainly not the worst deal I have come across (that's stil San Francisco at $65 a night), but it's still a bit steep. That's a minor quibble because it's expected in a big city, especially a touristy one like Philly. The website I found advertised daily breakfast. But when asked about this, the person behind the counter looked at me as if I had two heads. There was, attached to a hanger in the closet, a list of prices for laundry service. I had a question about it, so I asked the desk: again greeted by the look as if I had three heads. The prices in the mini store were astronomical. I know they mark things up, but it was out of hand. $6 for a frozen lean cuisine dinner is appalling. The only incident we encountered was a maid who tried to get in our room around 5:30 pm to clean because she mistakenly thought our room was empty. But that was taken care of easily enough and she was apologetic. I honestly didn't even get to see her face she backed out so quickly. read more

Cambria Hotel - Our view from the room... - Hotels Near Me - Philadelphia, Pennsylvania

See all

I stayed in Philadelphia during the global pandemic part 1. When I had an extended weekend due to the Labor Day holiday I knew that I wanted to try and do something despite Covid-19, while keeping over-the-top travel off of the itinerary. So I decided to use my 4 days visit my old stomping ground of Philly for the first time in five months, catch up with some friends that I haven't seen in a while, and revisit what old favorites I could while trying some new spots. I also knew that crashing on the couch of my South Philly cousin would get old after a couple of days, so I took to Priceline to see what steal of a deal I could find for a couple of days and was instantly sold on the mystery one that brought me the Cambria for a couple of days. And during that time it went from being a complete mystery to being one of my better, comfortable, and cleaner hotel stays despite the uncertain pandemic going on. Given that it's Covid-19 times a number of the amenities were understandably limited, so I'll save speaking on things like their fitness center and rooftop lounge for another review. Since I had places to try and friends to catch up with I also didn't bother with trying their connected restaurants which were still open for at least outdoor dining and takeout at the time. But the main thing to talk about is the room which was beyond worth the discounted price of staying a couple of nights in! The king-size bed was extra comfortable, the room had plenty of places to lounge and charge my electronics on, the room was HUGE for a hotel one, and the walls were also funky artistic enough to match up with my style. The main event by far too was the large bathroom which had a Bluetooth mirror that you play your music off of, and a shower that could easily fit 3+ people (if that's what you're into). Quality service is a tough thing to gauge during pandemic times for understandable reasons. But the staff that I encountered and spoke with were friendly and helpful despite these weird times. And it was good to see things like hand sanitizer readily available on every floor and elevator that I was on. If I come across Cambria as an option for a discounted stay post-Covid-19 I'd absolutely jump on it. But I'd also consider a fully paid stay given the rooms, location right on the center of Broad Street, and plentiful amenities to enjoy and take advantage of on a non-pandemic day. read more