Wonderful place to live. Tremendous location. Very responsive to maintenance requests. Roof top is…read moresecond to none as are other amenities.

Have lived here about four months and overall great experience! Location and staff are awesome…read more Wanted to share a heads up on a few things I wished I knew for anyone who moves in: 1. Heating/AC is controlled by the building and they only switch over once for spring/summer so it was very hot during the unseasonably warm days!! Bring a fan/AC so you're not running to Target in a sweaty panic like me lol. 2. Four regular and two freight elevators but multiple are often broken so plan accordingly and leave a little early in case of long elevator wait times! 3. Not much noise from neighbors but certain areas are louder, ie. I always hear my neighbors' TV from my bathroom. Figured this out when I heard "THE POWER OF CHRIST COMPELLS YOU" after a late night shower and got very scared lol.

This review is long, but if you're considering moving in, please read it. It's accurate, personal,…read moreand I genuinely hope it saves you from a frustrating and expensive mistake. I lived in this building for several years, and for a couple of those years, it was truly a great place to live. Nancy (previous assistant property manager), Shawn at the front desk, Jared, Jennifer and Tiffany, were the heart of the place. They knew your name, checked in on you, and made you feel like more than just a tenant. Friendly, helpful, and consistently reliable. They created a community where you actually looked forward to coming home. Then Greystar replaced the entire team, and things went downhill fast. The new community manager, Zack, was always standoffish and not very friendly. He rarely made eye contact, never said hello, and didn't seem to want anything to do with tenants. His assistant, Lora, was the same. The energy shifted completely. It stopped feeling like home and started feeling like a place where management was just waiting to catch you doing something wrong so they could charge you for it. The building itself has also started to show serious signs of age. Appliances, fixtures, and elevators break frequently. And when you bring it up? The response is basically: "It's an old building. Deal with it." No urgency, no real care, just a shrug and some passive language that makes it clear you're on your own. They claim to welcome and love pets, but my experience says otherwise, I had a senior dog with arthritis who relied on the rooftop dog park. They sent an email saying it would stay open during maintenance , then shut it down completely with no warning. I asked for help and got zero empathy. Management blamed the contractors, stayed out of sight, and followed up with a cold email. That incident said everything about how little they actually care. They also will charge you ~1k if something happens to your stove top, so if you do move in, make sure they give you a brand new one, or it will break and you will pay for it. Mine showed signs of use when I moved in... didn't think much of it and then it randomly broke... and had to pay for a brand new one. On top of all this, they tried to raise my rent to more than what many newer buildings with way more amenities are charging. When I asked if they'd consider my loyalty and clean record, they brushed it off and claimed the location justified the price which isn't true either. Moving out confirmed what I already knew: they don't value long-term tenants or care about the living experience. I always paid on time, never caused a problem, and still left feeling like just another lease to flip. If you're considering moving here, think twice. The community that made this building special is long gone. What's left is a tired building, hands-off management, poor communication, and a growing list of fees and disappointments. I don't write reviews like this often, but if it helps someone avoid the same experience, it's worth it.

My son and his fiance have been living in these apartments for 3 years now and everything was good…read moreuntil it's time to vacate. THAT's when they get you....there's no reward for loyalty here! My son is a resident at the Jefferson hospital and now it's time for him to move. Unfortunately, he needs to keep the apartment for 2 months beyond the lease period. Griffin Center City Apartments is charging him $4200 per month for those 2 months when they pay only $2400 per month in their lease. I can understand that month-to-month rents will be higher than the yearly lease but almost double the rent is just a way for them to make money off of someone who has no choice!! After approaching the management, they have offered him 4 months lease for $2900...which still doesn't make sense when he has to move to Rochester in 2 months. So they are saying, pay almost $4000 MORE for 2 months OR pay $6700 MORE for 4 months (since he will not use the apartment for 2 out of the 4 months!...and he will have to pay 2 months additional rent in Rochester for those 2 months!!). I would like to WARN ALL OF YOU not to RENT from these big companies. They ALWAYS get you in the end...especially I am asking my son to put up notices on his bulletin boards and whatsapp groups in the Hospital to discourage Residents to rent from these people. All I ask the apartment management is to be fair...charge him $3000 per month for those two months...and don't even say that the apartment will be vacant...I know there is a list of people waiting to move in!! More reviews at every major internet site to follow.

After being completely screwed over by another hotel in the area (ahem, AKA University City) this…read morehotel offered to help get us into a hotel for a short term stay for a phenomenal price while we await our daughters arrival. We had to be close to CHOP as our daughter is being born with a couple very rare heart and chest wall defects that require open heart and chest surgery. I spoke with Chris and he was wonderful and reassuring that everything would be handled correctly and that we were in good hands- which is so refreshing after our poor experience with AKA.

Loved everything about the place. Was gonna go for it til the places my american bulldog on The…read morerestricted lis American Pit bulls Rottweilers Akitas Cane Corsos Presa Canarios Bull Mastiffs Staffordshire Terriers Dobermans German Shepherds Boxers Malamutes Huskies Dalmatians Chow Chows Fila Brasileiros Wolf hybrids This list most banned dogs, where does my beloved 12 year old rank not there and this is piece info you should know that I'm really tired of explaining this so: No, the American Bulldog is not a Pit Bull. They may seem like the same, but they're actually quite different. While both breeds descend from the Old English Bulldog, the American Pit Bull Terrier is a cross of the Bulldog with the Terrier. They crossed these two breeds to create a more muscular and agile dog that could perform better in bull-bating and ratting. The Pit Bull is recognized as part of the Terrier family while the American Bulldog is part of the Molosser dog family. The temperament of the American Bulldog resembles that of an English bulldog. They are a gentle and affectionate dog that gets along well with children and can be regarded as a large lapdog. They can prove to be friendly dogs and very family-oriented, especially if they are trained at a young age. As I said he's 12, with arthritis and starting to lose his hearing and vision. He limps around, at this point the beloved Lab would maul him to death. He's too old and arthritic to hurt a bird at this stage of his life. Great stereotyping going on. Money wasn't an issue nor my credit, I'm a physician assistant and make quite a nice livelihood but I'd rather live in a hole in the wall than automatically rejects me on a dog they never met. Yeah it definitely won't be by any properties owned by you.

Mostly love living here! Rooftop views are great, so is management team. Some of the amenities…read more Have gone away - package rooms on each floor etc. overall great apartment!

Moved in a few weeks ago and love it here. My apartment is beautiful, spacious, and was thoroughly…read moreinspected and cleaned prior to move in. Parking waitlist moved quicker than expected (moved to top of very long list after just 2.5 weeks of move-in). Maintenance and management are communicative, kind, and helpful. I'm looking forward to continuing my stay here!

I have been renting from Robin Apartments since 1986. Yes, 40 years!!! The Robin family has always…read morebeen kind and courteous to me. John, in maintenance, goes out of his way to help. He is the absolute best!!!

Robin Apartments has been my landlord coming up on 9 years. I can only say nice things about them…read more The maintenance staff is friendly and top notch. Management is friendly and very efficient. My kitty cat, Zelda, likes it here too. I can pretty much walk to a lot of places and there's bus stops a block away in either direction. Trader Joe's is less than two blocks away and Aldi is about a one mile walk. I can have packages shipped to the office so I know they're safe. Many have said that Mr Robin is the nicest landlord in the city and I believe that to be true.

RYAN was Amazing, he was VERY informative he showed us around and made us feel Welcome! He answered…read moreall our questions and took his time which was amazing as well! Hathaway Apartments are BEAUTIFUL and and is a very Friendly environment. Ryan offered water and snacks and he really made me and my sister feel like this is where we Belong!!!! Ask for Ryan he will definitely help you out and make you feel like you're Home.

I give this residence 5 stars. The staff and management go above and beyond to ensure it's…read moreresidence experience quality living. The Community Manager, Mr. Corey Widden was extremely helpful, personable, and went out of his way to make my first time at Hathaway House a memorable one. I felt like I was in good hands from start to finish during the tour. I would like to personally thank the staff and management for all their hardwork and due diligence in providing their residents with a clean and well established multi-family community. Thank you.

Interacting with the Ludlow to simply schedule a leasing tour has been a nightmare, so I cannot…read moreimagine the struggles of the residents that actually live there. After receiving email confirmation and verbal confirmation on the phone with the leasing office, I arrived to the Ludlow for my tour. Concierge informed me that the leasing office was closed. I do not know how it was possible for me to have the name of the agent that was giving me a tour plus multiple confirmations of the day and time of an appointment when the office was not open. Concierge could not do anything to allow me to see the building or amenities either. I left my information with concierge and waited days to see if anyone from the leasing office would reach out to follow up on this issue. Again, nothing was done. If they cannot put in the effort to gain the interest of potential residents, I wonder how they treat residents once they have already secured a lease. It is interesting to craft a reply which contains false information. You never called my phone. You never left a voicemail, let alone several voicemails. You have my correct phone number since we have talked on the phone weeks prior to the scheduled tour date. I myself called the day of the tour to speak with the office and the women who answered made no mention to leasing offices being closed on federal holidays either. It is wonderful that the staff is off for federal holidays, but that is not the standard throughout Philadelphia as I went on other leasing tours that day. I do not fault you for not being available during a holiday but rather the abysmal mismanagement of your schedule and inability to remedy the situation. No one reach out to me until after I reached out to your office first days after the schedule appointment. I would considered your office reaching out to me after I contacted them first to be a response to me, not someone reaching out to me themselves as you stated.

Don't know if this is the standard nowadays but requiring a $75 application fee, that's fine. A…read more$500 security deposit just to APPLY? Huh? When was that a thing that one had to pay before signing a lease. On top of this there is a $500 deposit that goes toward the first month of rent. This wouldn't be a problem UNLESS for some reason, as one of the staff told my friend, you DON'T get the aforementioned $1075 back if your application gets rejected? Like nowhere in their contract did it say that the fee(s) would be returned (ok the $75 application fee not getting returned makes sense).

I would not recommend living at Rittenhouse Hill Apartments. I had the unfortunate experience of…read moreliving there and other neighbors that I talked to, had a similar if not worse experience. One of the biggest issues I experienced was that my car was vandalized even though I was paying for parking inside the property. You would expect a paid parking area to provide at least some level of security, but that wasn't my experience. The condition of the building is also disappointing. The hallways are frequently dirty and have an unpleasant smell, making the property feel poorly maintained despite the high rent. Speaking of rent, be aware that the amount you actually pay ends up being higher than the advertised price. Between the additional fees and other charges, the monthly cost is significantly more than what you're initially led to believe. The move-out process was equally frustrating. Management told us it was okay to hang pictures and other items on the walls, but when we moved out, they kept most of our security deposit without providing a clear or reasonable explanation. It felt unfair and inconsistent with what we had been told during our tenancy. Overall, between the lack of security, poor maintenance, hidden costs, and disappointing handling of the security deposit, my experience was far from satisfactory. I would encourage anyone considering this property to read reviews carefully and ask detailed questions before signing a lease. Take your money elsewhere, you can find a better deal and don't be deceived by their "move-in" specials.

Please, please read my whole review before moving here. I wish I would have been more diligent with…read morereading the reviews before moving in, because the tour guides are great at making this place sound wonderful. Do not fall for it! I highly recommend NOT living here under ANY circumstances. The living conditions of this property are below standard and borderline dangerous. There is constant loud noise in the building. Whether it be weekend parties, or constant banging, or your neighbor vacuuming with their door open while blasting music after quiet hours, you will never be able to truly rest here. I still can't sleep during the rare time it is quiet because I'm anticipating what will happen once I close my eyes, it's unpredictable and I truly feel unsafe. The hallways constantly reek of marijuana and cigarette stench. I recommend you ask to go in other hallways besides the one they tour you in, check out the trash chutes while you're at it for a lovely added bonus of stinky and disgusting odors because people leave things to sit there and it's never cleaned. Also, ask to see the loading dock where the fly infestation is located as you move in! 75% of the gym is broken so if you expect to utilize that amenity I would recommend going in on your tour and taking a closer look, try out a treadmill see if it even turns on. And there's no actual fitness classes so that's false advertising, I've tried to attend 2 and neither of them happened. While you tour the property, ask to go in to the dog run. There you'll find excessive amounts of dog waste, it's almost impossible to not step in it as the ground is covered in it. Also if you take a walk around the property outside you'll find the same issue, plus trash everywhere too. While you're at it, look around at the cars parked illegally and maybe notice the cars parked in handicap spots with no placard or handicap plate. This place is not upholding standards of living by any means, but allowing people to take handicap spots without placards is simply illegal and has left me without accessible parking many times. I was constantly messaging and emailing management about how JUST the noise was effecting my mental health and physical health enough to want out, but their solution was to ignore me until they couldn't anymore. After I took more serious action, they offered to switch units when the same issues exist in every inch of this property. That was the only thing they ever offered me, management here might as well not exist. They don't hold people to the standards of their lease, and also do not uphold their end of the lease. So I strongly recommend that you think twice before moving here, it is a shame that I have to continue to live here when I'm truly mentally drained and physically ill from this living environment. It almost feels like a cruel joke or living nightmare.