I usually order for pick up on weekdays, portions are really generous, they hand me my order very quickly when I wait by the pick up area, and some days they have my order ready even before the expected time on the app. read more

I went 30 minutes before the were about to close. Nothing was too eventful. Service was great and they were giving large portions. I got a scoop and a half of meat so that was nice. It could potentially be because they were closing soon but still nice nevertheless. The food pretty much tasted the way chipotle normally does. The pico de gallo was a little watery because they didn't drain it but that's not too big of a deal. They have tables that line the glass walls which is great for people watching while you eat. I do have to say it was a lot better to eat inside chipotle than the regular mall because once you stepped outside of chipotle, it didn't feel like there was ac. The area was a little messy as you can see in the photos but we found a clean table and enjoyed our food there. All and all it was a great. read more

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This is absolutely the worst Chipotle I've had the unfortunate experience of ever visiting. I picked up my food and was simply cheated out of the portions and what was ordered for myself and my family. Do not, under any circumstances, ever place an order to pick up. Even better, do not, under any circumstances give this fraudulent business any of your money, and pray instead every day that it goes out of business, and that the proprietor and it's incompetent employees suffer divine justice for the mismanagement of this abomination. read more

Get shorted on protein every time, second time in a row at this location. What a joke this company has become read more

Chipotle Mexican Grill - 6 oz meat for double protein. That's not double, that's 1.5 - Mexican Near Me - Wheaton, Maryland

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Appears cash and credit card. Still open as of January 2021. Located at the Wheaton mall it across from Costco. Carry out only. However, you can also get delivery thru Chipotle app and UberEats. Ingredients appear to be fresh. Pricing has increased recently due to inflation and pandemic. Tortillas are an additional cost now. But nothing too significant. My go to burrito is the steak and or chicken / sofrita bowl. Please keep in mind that the sofrita bowl is slightly salty. I thought it was an isolated incident, but it appears there is an ingredient there that makes it a bit salty. In the event you prefer sour cream and or other other toppings on the side, they can do that. read more

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Finally a chipotle bowl that isn't super soggy! The people who work here are really nice and they refill the food canisters frequently. It's just a casual spot at a mall but it seems to be better maintained than other chipotles! read more

Chipotle Mexican Grill - Mexican Near Me - Wheaton, Maryland

This is beyond disgusting. I ordered through DoorDash today and received a bowl that had a huge dead fly. Do not go here. read more

Chipotle Mexican Grill - DEAD FLY - Mexican Near Me - Wheaton, Maryland

Greetings DMV I'm back at it again!!! This place is horrible do not go here the Store was not clean the food was not fresh the guacamole had lettuce and water at the bottom, the lettuce was chopped up in the guacamole who in the hell put lettuce in guacamole!! Of course I called to complain and the manager doesn't speak English so she does not care just a horrible place and I'll be in the bathroom all night!!! read more

I rarely give out 1-star reviews but I think this Chipotle location truly deserves it. So, I know it's in Wheaton Mall which isn't the nicest of malls. There was a shooting outside the mall recently and lots of sketchy people hang around here. I've been to this Chipotle twice now and both experiences were terrible. Service is slow and the tables are dirty. Food is not warm and does not seem fresh to the point where you think you might get a stomach bug. Most importantly, the food just isn't that good. I've been to other Chipotle's where the food looks and tastes amazingly fresh. Here is not the case. So, it is my grade A advice to steer clear from this location. You're better off getting a hot dog at the Costco food court. read more

Ordered the food the other day and they sent us a half empty bowl. We wanted to try cauliflower rice. Like why we paying extra for the the cauliflower rice if you are not even gonna send a full bowl? read more

Chipotle Mexican Grill - Mexican Near Me - Wheaton, Maryland

This is not my favorite location of Chipotle. On a recent visit, they didn't have any of the aguas frescas available. At the front of the line they told me they were out of guac and weren't getting anymore (which affected my order -- I normally go no protein just guac, but I got a protein because they were out) and by the time I got the salsa station they had a full tub of fresh guac. Also, some of the black beans were like, dry and crunchy. The food is still tasty, of course (it's a chipotle, you know what you're getting) which is why it's still 3 stars. It's also just about the slowest line I've ever seen at a chipotle. Strongly recommend ordering online if you're going to this one. read more

This Chipotle, located in Wheaton Mall, directly across from the Costco entrance, seems to have a never-ending perpetual line. A continuing unending redundancy ;). No matter what time I go, no matter what day, no matter the weather, there is a line at least 5-10 people deep. Once you get in line, be prepared to look back in an instant and find 10 people standing behind you. Yes, we get it Mike B: It's a busy Chipotle... I say this because the workers I think suffer from the fatigue of not having a moment to pause. I would if I was them, they are firing rice on all cylinders. Surely, I don't even know how they continue to pump food out of this small store. Their dry storage must go down 15 levels, like some sort of underground secret government installation. They must have close to 30 refrigerators to hold all of the meat that is consumed on a daily basis. Or maybe there's just a butchery in the back that is connected by vanishing cabinet to a local farm. So, there's a few things to note about this very busy restaurant. 1. Whenever I go, they are extra generous with the spoonfuls. Julia Child would call them "heaping spoonfuls." 2. Most of the restaurant is made up of tall, aggressively uncomfortable stools ( at least for my particularly large posterior.) Also, I don't do seats without back support. Not my jam. 3. So there are a handful of hidden tables, all of them consistently filthy because of the high turnover of the restaurant. They surely need someone on duty to go around the restaurant and clean 4. Because of the mall being right there with the Costco entrance, it's not the most pleasant setting for a meal, but you can't win them all. Also, most likely someone is circling your table like a turkey vulture waiting for you to pass out from the inordinate amount of food you just inhaled. I mean... it's Chipotle... so I'll be back read more

I rarely give one-star reviews, but this location was my demise, and I feel the need to tell the Yelpoverse about it. It was Super Bowl Sunday when I visited this location for a quick, wholesome bite before meeting my friends at their home. I ordered a chicken salad with black beans, fajitas, mild salsa, corn, cheese, and guac. After I got my meal, I made my way to their home. When I arrived, I pulled out my food and started to eat. I didn't eat much before I started feeling uneasy. Hence, I stopped eating to enjoy the game. I ended up leaving in the middle of the last quarter because I was fatigued and feeling weird. I go home, prepare for work and go to bed. I make it to work the next day; however, upon arrival, I feel nauseous, so I return home. When I get home, I am so overcome with the malaise that I regurgitate, and it is nonstop for the next 48 hours. To make a long, treacherous story short, I got food poisoning from this Chipotle. I do not advise a visit. read more

Chipotle Mexican Grill - I got food poisoning, and this is all I ate. - Mexican Near Me - Wheaton, Maryland

This chipotle is in the Wheaton mall but not in the official food court. It's right outside of Costco and I am usually full of samples or a Costco smoothie when I pass this location. The food was good and service was quick. I wanted the salad bowl but ended up getting the chicken bowl due to there being no lettuce in America due to an ecoli scare. read more

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This is your typical chipotle, not too bad, not amazing. The made our bowls as requested but the folks working there must have had a bad day. Not very friendly but can't expect too much at a fast causal dining place. The place was relatively clean and had sufficient seating. I'd go back for just the food. read more

Everyone was wearing masks which was good. Chipotle food is great but somehow this one lacks a little. Not sure what it is. Perhaps the way they cook it or the amount of flavor? Still coming back though ! read more

A woman who is there in the topic area was very rude with my sisters and I. I asked her a question if she didn't have more salsa because she didn't have which she answered me with an attitude that she didn't, she point me to the container but with a bad attitude, after paying she began to look at us and talk badly with her partner who I suppose was a manageR! read more

Don't get me wrong, the food is great, but the people working there makes me never wanna go back to that place. There's one specific lady ( I believe her name is Stephanie) . Older lady wears glasses, and has NO IDEA WHATSOEVER of how to treat customers. She is beyond rude, and clearly is working in a bad mood. Very arrogant and acts as if she was doing me a favor. I asked her a question and she was very arrogant. I would definitely recommend going somewhere else to avoid being served by someone with that attitude. read more

a girl just give us an attitude , we just ask her about more pico de gallo , with a bad attitude she said (no hay) managers need to talk about customer service with your employees. Also the lobby was very nasty... read more

I came here on a Wednesday night with my fiance. This Chipotle is located inside of Wheaton Mall, across from the Costco. It gets alot of foot traffic and the cleanliness of the location suffers because of it. On my visit, there were food scraps and used napkins on a majority of the tables, so we took our food to go. There was a long line, but the staff are efficient and the line moved quickly. I ordered my usual: white rice, barbacoa, corn and guacamole. The white rice was a little undercooked, but other than that the meal was on par with other Chipotle locations I have visited. The major improvement this place needs is more staff to handle cleanup in the seating areas. I would visit this location again as long as I am taking my food to go. Since the location is so close to Costco, expect to park a little further out since Costco is always packed. read more

They put wayyy too much red sauce, it was unbearable to eat. The lady was so rude and rushing me..." Do you want it yes or no". Do not come to this Chipotle, just go to the Kensington one. read more

They hooked me up with lime wedges without the sour attitude I've gotten at a number of locations, so props on that. The table we ended up with was really dirty--and the place was only about half full at 7pm. There was NONE of the Chipotle flavored Tabasco. Also, the layout here for walking in and getting in line is really wonky. You'll figure it out though. Maybe. read more

Chipotle Mexican Grill - Abstract - Mexican Near Me - Wheaton, Maryland

Come on now Veirs Mill Rd location. This is unacceptable. This is also not the first time this location has been filthy, but for sure my last time here. Me, and my family could barely finish our food from it being so nasty to look at. I am disappointed. read more

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Half a bowl? Speechless. Went there today at 6..sour cream is out; have to wait and everything on the line looks like it's almost gone!! Not again! read more

Chipotle Mexican Grill - . - Mexican Near Me - Wheaton, Maryland

I still can't believe what happened today at chipotle mongomery mall. the staff are so contemptuous when dealing with customers ... how is it possible that they hide to not attend, regardless of whether they are not to your liking, it is A SERVICE THAT I AM PAYING so that they hide and to top it off they serve with a bad face what a thing so horrible to feel that they don't want to serve you even because they were begging for their food read more

It sucks when you go to your neighborhood Spot & the customer service ALWAYS sucks so bad you have to stop going. TODAY was the day that i just had enough with this location. They tried to charge me $1.25 for a dollop of sour cream & when I told her I didn't want a whole side of it she said no matter how much she gave me she had to charge. I tried to let it go but when I went and asked why, I never got a reason. Lol she said just because. Then as I was explaining to her the many times I've asked at THIS specific location and others and have never been charge she repeatedly only nodded her head in agreement. There was no empathy, no I apologize but unfortunately NOW there's a charge. Hitzalin was my cashier, she was the only one not in uniform so Maby she's a manager. If so you guys should hire new management. Even if she's not a manager do it period because this place is atrocious read more

Just ate lunch at the Chipotle in Kensington, MD. The food is fine and reasonably priced. The staff were courteous and helpful. I waited in a fairly long line of people, half of whom were unmasked. The guy behind me was coughing without a mask. No one was asked by management or staff to mask up. Here we are with the likely emergence of a new variant and this restaurant is acting like it's January 2020. read more

I don't know who is managing this location but they need to hire more people who know how to follow directions. I had to throw out my food, It ridiculous that this is the 3rd time that I have placed an order for delivery and it's WRONG!! When a person asked for something not to be on the food THAT MEANS DO NOT ADD IT ON THERE!! People make these requests because of allergies they have or etc. this is my last time that I spend any of my money at CHIPOTLE!!! read more

Worst Chipotle ever! Slow employees, no communication, just overall the most unprofessional people I've ever seen

You know I used to love me some chipoTLE but as of late I feel the ingredients don't taste quite the same. Now let's come back to the subject at hand. I don't like this location now to be fair they are in the mall so most likely they get more customers. That being said their customer service is quite poor the way the handle the food leaves much to desire. They don't handle it with care at all they dump and proceed with the next list of ingredients smh. I would suggest getting a bowl or a child's quesadilla from this location less chance of giving you a meal that is aberrant. So Indeed BURRITOS ARE NOT A GOOD OPTION but if you get t consider yourself warned!! read more

A chipotle experience is all on who is making your food. I didn't realize a soup could be made at chipotle but after the lady scooped the tomatoes and corn and didn't let the liquid drain for a second. Chipotle soup bowl was made. I ended up getting a second bowl to let it drain some but the damage was already done. With all the bad press chipotle is getting lately you would think they would figure out a way to stop the bleeding and what was great about chiptole was the food. When the food become meh. Chipotle is meh. There are other places that have the same features with better service. I keep going back cause I think it will get better. read more

This is my least favorite Chipotle location in the area. It's always super crowded, the staff is not quick or friendly when I have been there and the tables are almost always dirty. They have also been out of really random things like chips, guacamole, and CHEESE when I have been there before. We now go to the one in Kensington instead, which is only about a mile down Connecticut from the mall. read more

Quick service. Wasn't much of a line at 1pm on a Thursday. Food is good. Portion of chicken disappointing. 1 scoop... staff was nice. Latina girl working the register was kool when i forgot to get a side of tortilla. She expedited that so i didn't have to wait behind the 3 ppl in line again read more

Customer service and everything is awsome.. But the queso is gross. Needs improvement definitely!

This is the worst Chipotle ever. I used the Chipotle app to skip the line. The app makes it so they have 15 minutes to make it. I arrive 30 minutes later and it's not made at all. So I'm left standing at the register waiting for them to make my meal. Then it gets worse. They mess up my order. So now I have to continue to wait at the register while they do my order correctly. I was soooo over it. Apparently the print out they got of my order confused them as it said 1 order of tacos as opposed to 3 tacos so they only made 1. Never mind the fact that the total was a lot more than the price of 1 taco. It gets WORSE. I check my credit card statement a few days later and see that they TRIPLE charged me. I am in the process of disputing the transaction with my bank right now. They will never see me again. Everyone who works at this location needs to be ousted. They need a new team completely. Matter of fact, I'm calling corporate. read more

i love chipotle so this review is mainly for the new location in wheaton mall. good location, right outside of costco if i wanted to eat after i did some shopping haha there is a good amount of seating inside as well as outside. the staff is decent, sometimes their overly nice other times they are average. i do feel like this particular location gives more food than others. my burrito bowl was STACKED and i didnt double anything!!! read more

I came to this chipotle with my coworkers and let me tell you...it was the slowest service ever. I'm such a good fan of chipotle but this got to change. Fortunately I don't really have to come to this one as we have one in Bethesda. read more

Well..someone should do something about the staff in there. 9:30pm you have a perfectly clean grill, a messy restaurant and just chicken as a meat choice.?! read more

Eh.. I like this place because it's close to my work place.. but customer service isn't the greatest and the tables are always dirty. There's only 2 great employees there which is one crew young girl that can make nice tacos without falling apart. And also the soon to be apprentice or GM. But eh if you're hungry then you have no choice. read more

Stopped in late night with the fam and they would have gotten 5 but the bathroom was a fruit fly haven. However that is where the bad ends and the quality begins. All the staff seemed friendly and responsive to my questions. The food tasted like Chipolte but the level of service was great. We spilled most of our bowl and rather quickly were asked if they could replace it for us. No asking or anything just kindness offered. We were there late so maybe that was the reason but what ever the reason our experience was a good one and we will be back! Thank Chipotle Wheaton Mall team!!! read more